Trusted Agent profile · Bristol, City of
★★★★★
1,746 reviews across 2 platforms
201 Gloucester Road, Bishopston, Bristol, BS7 8BG, Bristol, City of, BS7 8BG
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 201 Gloucester Road, is rated 4.8 out of 5 across 1,746 reviews on two platforms, including 341 Google reviews rated 4.7.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotThe staff at Ocean have been wonderful…
The staff at Ocean have been wonderful Its been a long haul but never once have they given up I feel they are family in a good way They have been very professional and I have appreciated all the support they have given me from the initial marketing to completionI will certainly use them again
5/5
TrustpilotWilliam Jenkins Marla - An asset to Oceans
William Jenkins Marla has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
5/5
TrustpilotGreat service
Really good service from Tom, Curtis and team - thank you
5/5
TrustpilotExcellent efficient service as always
I used Ocean Financial Services for my remortgage (Neil and Tracey) as I always do. It went smoothly as always and was very efficient. They are a great team and always responsive to questions. Wouldn't go anywhere else to remortgage my Bristol property. Service is excellent.
5/5
TrustpilotAbu Miah was helpful and informative…
Abu Miah was helpful and informative and warm
5/5
GoogleThanks Chantelle for going the extra mile with helping with our move.
5/5
TrustpilotWe had a very pleasant experience with…
We had a very pleasant experience with ocean estate agent and conveyance team in the process of buying our first home.They were patient , reassuring ,kind and very responsive throughout the few months it took to get there.Thank you team, really appreciate your work.
5/5
GoogleKayla handled our new tenancy agreement in a very quick and professional manner. She has been able to answer all our questions and has been extremely helpful, thanks Kayla!PositiveQuality, Professionalism
5/5
TrustpilotThe very best of customer service
Excellent customer service from start to finish. I have nothing but praise for Paul and the Team. Really felt everything possible was done to help me sell my property and purchase another property. If all organisations were as committed then England would overcome a lot of its present economic difficuties.
5/5
TrustpilotNew rental property
New rental property - service was great from start to finish. Joshua Jackson answered all of my initial queries on the property over the telephone, provided an informative and personable viewing (which believe you me is not always the case with other agencies) and has continued to provide timely and support after care. Would highly recommend.
5/5
TrustpilotCustomers of a rental property
We are currently going through the rental process with Ocean, and I cannot recommend them highly enough. Jemima in particular has been so friendly, responsive, helpful and efficient. The process has been so quick and easy!! Thanks for all your support! Emily & Ben
5/5
TrustpilotFantastic experience
They were really helpful. They offered really useful advice and support in finding a mortgage, and they were especially helpful around rate changes, always looking out for improved and better offers. I felt very well looked after.
4/5
TrustpilotWe found the communication with the…
We found the communication with the lawyers at first somewhat difficult, due to their reliance on email and their portal. Once we spoke to the case handler and said what we wanted the service was excellent and improved measurably.
5/5
TrustpilotPhaedra was great helping us rent a…
Phaedra was great helping us rent a home with Ocean.
5/5
Trustpilothighly recommended Livia
The way and speed Livia conducted the whole process of buying the house,nothing too much trouble and would get back to me in a instant with any questions,I have been buying and selling houses about 40 years and I got to say this was the best service ever😊
5/5
GoogleWe had an exceptional experience with Chantelle from Ocean Estate Agents. She was not only professional and knowledgeable but also incredibly understanding of our specific needs. She kept us informed at every step of the process. We truly appreciate her dedication and highly recommend her services to anyone in search of a reliable letting agent.
5/5
TrustpilotMirela is amazing
Mirela is amazing. We live in the other side of the planet but she has the ability to manage our property like a friend would. Every real estate letting agent should have a Mirela. Customer service opitimised.
5/5
TrustpilotLauren and the team are really…
Lauren and the team are really supportive for all purchasing process. Thanks all.
5/5
GoogleLily helped me find a flat to move into and it had been a while since I had rented. She was incredibly helpful, reassuring, and the process was made easy. She advised me what would be needed at each stage of the viewing and application process. Easy and quick process.
5/5
TrustpilotChantelle was very helpful and did her…
Chantelle was very helpful and did her best to accommodate our needs.
5/5
TrustpilotAmelia was very Prompt,professional and…
Amelia was very Prompt,professional and helpful in dealing with my rental
5/5
TrustpilotOcean manages the rental of the flat I bought from them
I bought a small flat in Cotham from Ocean 14 years ago and then hired them for to manage the rental. Ocean was great when buying the property. In terms of management I give Megan 5 stars. She is responsible, quick and really excellent--the best I've experienced in rental management in all these years.
1/5
TrustpilotStay away if you're a buyer or tenant
This is the worst company I ever dealt with through selling property. Extremely unprofessional, disrespectful, and clueless. Stay away from them if you're a seller or tenant.
At present, we don’t have any live record of J Thomas selling a property through our offices. It’s possible that you’re a tenant in a property that we’re selling for your landlord.As the largest independent agent in Bristol for the past 40 years, Ocean takes pride in prioritising a positive experience for all our customers, whether they’re direct or indirect.We are sure that the manager of your local office would be more than willing to address any concerns you might have. However, you’re also welcome to reach out to us at customercare@oceanhome.co.uk. Please provide details about the property in question so we can address any potential issues. At this point, we respectfully refute all of your comments and implications. Please see the thousands of positive reviews here on Trust Pilot for further evidence of our commitment to customer care. Regards, Ocean
5/5
TrustpilotHad a great experience with Oceans…
Had a great experience with Oceans Estate Agents especially they are local of Bradley Stoke, Bristol. They have always been very thorough, approachable and professional and always provided very helpful guidance and advice especially I was a first time buyer and almost knew nothing about the whole process. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol, City of won awards at EA Masters in one year, most recently 2025.
EA Masters winner in one year: 2025.
EA Masters by year, 20252025 1 Gold EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Bishopston won Gold for Best Estate Agent Guide 2026 Gold Award, Bishopston branch at EA Masters 2025.
