Hunters Fishponds reviews in Bristol, City of

★★★★★ 5/5

Google

Great service from the team at Hunters Fishponds! Mark and Pascha were very helpful in the whole process from the initial valuation, organising viewings and following through with offers to the eventual exchange and completion. Always did their best to communicate information, good and bad, even out of usual business hours. Very professional and personable. Go Team Hunters 🙂🙂

Mike · 27 October 2023

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

James · 15 March 2026

★★★★★ 5/5

Google

Pascha and Mark were brilliant at keeping us supported and informed throughout our purchase. I felt confident they were always on top of the ups and downs of the sale and always ensured to keep communication open and speedy. Thank you

Jenny · 27 August 2024

★★★★★ 1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

★★★★★ 1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

★★★★★ 1/5

Trustpilot

Pathetic estate agency

Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!

Anonymous · 29 February 2024

★★★★★ 5/5

Google

From the first viewing of our new home back in May conducted by Joel to his very last viewing (5 in total) just a couple of weeks ago ahead of completion, Joel & Hunters (Mark too) have been amazing at every point. They are swift in response to correspondence, informative, accommodating and professional in all that they do. The process took longer than it should, but that was never because of Hunters, at every house buying/ selling turn they were on it - and immeasurably patient and understanding of factors out of our control. We could not recommend Hunters enough, they worked hard for us, got us our dream family home in Fishponds, and we are very happy indeed.

Olly · 16 November 2024

★★★★★ 5/5

Google

The team at Hunters were absolutely excellent, from the start to the finish of our move. It’s fair to say we had our share of frustrations caused by other sources along the way, but the team at Hunters were always calm and helpful - they managed to get answers for us when we had tried and failed multiple times! Pascha in particular was so efficient and professional - but also sympathetic and kind when needed. Thank you Hunters, we will be (and have already been!) recommending you.

Lucie · 11 November 2024

★★★★★ 5/5

Google

Hunters at Fishponds did an excellent job marketing and selling my property. Joel and team couldn't do enough to make sure the process was as smooth as possible despite a few challenges in conveyancing. I would highly recommend using Hunters if you are looking for a highly reliable estate agent. Many thanks

J · 27 October 2023

★★★★★ 5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie

ZOE · 18 September 2024

★★★★★ 1/5

Trustpilot

Appalling group of folks!

Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 1/5

Google

Awful - unprofessional staff, disorganised viewing, estate agent was incredibly rude to an OAP cash buyer, who would have paid over the asking price, for a lovey property! There is plenty on competition locally, who offer a far more professional service. DO NOT USE THEM for buying, selling or letting! I would give them a zero rating but in order to post this review, I have had to give them a 1 star rating - which is way better than they deserve!

Smita · 28 October 2016

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs.

I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused.

Red · 19 May 2026

★★★★★ 1/5

Trustpilot

Are the staff in the Highfield Road…

Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.

Jeff · 9 October 2025

★★★★★ 5/5

Google

I would like to thank all staff at hunters,for the feedback, phonecalls and the help they gave me to sale my property.i have always sold my propertys with them ,for the last 20 years.they were outstanding with communicating with myself and always there for me at the end of the phone.i would recommend hunters to anyone.never had a problem with them.the staff are very understanding,always there for you.would just like to say a big thankyou to you all at hunters.kind regards,Amanda Denham,fishponds.

Mandy · 27 August 2024

★★★★★ 5/5

Google

We are very pleased with the assistance and support we’ve received from the Hunters team for the purchase of our first home. As a first time buyer with lots of questions, Joel has always been so patient and responsive. Thank you Joel for being a great help and super efficient with shooting problems and chasing up things for us to ensure the purchase process running smoothly. Much appreciated for all the help, all the best. Min

M · 28 October 2018

★★★★★ 5/5

Google

We chose Hunters in Fishponds to sell our home. The team lead by Joel was extremely efficient and reassuringly professional. They were very quick to find viewers and we were made an offer very quickly. Throughout the sale they have been exceptional. Thank you Team Joel.

Morcia · 27 October 2023