Hunters Fishponds reviews in Bristol, City of

★★★★★ 5/5

Google

Fabulous service and great attention to our requirements as the property was unoccupied. Mark was especially helpful in providing details of house clearance and we were kept informed of progress of the sale regarding viewing etc. Highly recommended Hunters for selling your house.

Yvonne · 25 June 2025

★★★★★ 4/5

Google

I feel that Hunters in general at fishponds are efficient and professional. I would use them again. There are areas where they could improve. Whilst my personal experience with them was at a very difficult time due to bereavement, financial termoil and government chaos!!.. They did try hard to do their best for me and my sister. The manager doesn’t like to be emailed outside of hours. He did comment and was displeased that my emails were untimely (so something to bear in mind if you work late like myself). Pascha was very efficient. On the whole, they were professional and worked hard on our behalf.

Maria · 27 October 2023

★★★★★ 5/5

Google

Well it’s safe to safe I can 110% recommend Hunters Fishponds! 8 weeks it took it go through and that is all down to their team. They are friendly, knowledgeable and worked hard to get this done! Unlike the trouble we had through another agent.. Hunters Fishponds are unmatched. Enormous shout out to Joel Bennett who ultimately is the best, he was absolutely brilliant, on it from the word go. Top marks, would’ve given 6 stars if that was possible. Hunters also offer an amazing solicitor and mortgage broker, this was very helpful for myself. Something that other agents simply cannot offer! Thanks, Ben 😁

Ben · 27 October 2023

★★★★★ 5/5

Google

I had to relist my house after not having much luck with Purple Bricks. I was much happier with the service Hunters provided. They were quick to respond and keen to get the most out of the property when listing and taking photos. Joel, Pascha and Michelle were all very responsive and great to deal with. We completed on the house sale a few days ago since it was listed in May. I am so glad I went with Hunters and I would recommend them to anyone.

Lorna · 27 October 2023

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

Mark and the team at Hunters were a pleasure to deal with throughout our house buying process. Quite often some of the other parties involved were slow to communicate or act which was frustrating for us, however Hunters were consistently supportive and proactive in moving the process along. Whenever we come to sell the house we will be doing it through Hunters and I'll be recommending them to anyone else who's looking to buy or sell a house.

Fatboys · 27 October 2023

★★★★★ 5/5

Google

I have just bought a house through Hunters Fishponds. Right from the first viewing and through the entire process through to exchange, Mark and the team have been extremely helpful, friendly and professional. They have been responsive to all communication and have kept me in the loop with updates when necessary. They clearly have good local knowledge which has been very useful for us. I would highly recommend them for any house sale in the Fishponds area.

Ayms · 27 October 2023

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 5/5

Google

Mark and the team at Hunters awarded us a 1st class service in the sale of our property. Always ready to answer our questions and assisted us along the way. A great service ⭐️

Sue · 8 June 2025

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 5/5

Google

We had a great experience with Hunters during our house purchase. Mark, Joel and Chloe were so helpful and patient, and most importantly very transparent with us during the whole process. We are grateful for their support!

Marie · 17 April 2025

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

I've just purchased a house through Hunters and have been really pleased with how friendly, helpful and quick to work with everyone has been. While searching I needed to arrange several viewings in quick succession which were handled really well, as were my questions during the process. I've been really happy with all my contact with Hunters, particularly Pascha who I've primarily dealt with.

Charlie · 27 October 2023

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

Mark Symonds is an extremely experienced and professional estate agent and he, and the team at Hunters in Fishponds, have been excellent throughout. They have a tip top understanding of the area and ensured that the process was as stress free as it can reasonably be, even given the craziness of the stamp duty holiday! Very very nice people to deal with too. They really get to know their customers and I would highly recommend them. Thank you so much Hunters of Fishponds.PositiveResponsiveness, Quality, Professionalism

Suzie · 27 October 2021

★★★★★ 5/5

Google

Richard and I are so pleased with the way Hunters dealt with the sale of my brother’s property. Joel Bennett and all the amazing staff at Hunters dealt with the negotiations in a totally professional and friendly manner. They were supportive throughout and my brother and I are very grateful that the property has now sold. Many thanks. -Rose

VY · 17 October 2025

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

★★★★★ 5/5

Google

Pascha Pool was a really friendly, helpful and kind estate agent. She made the whole process feel positive and dealt with any issues calmly and effectively. Special thanks to Michelle as well - we only met her on one occasion but she was extremely helpful and accommodating. Highly recommend both of them!

Sam · 30 March 2024