Trusted Agent profile · Bristol, City of
★★★★★
739 reviews across 3 platforms
764 Fishponds Road, Fishponds, Bristol, BS16 3UA, Bristol, City of, BS16 3UA
Hunters's office in Bristol, City of, at 764 Fishponds Road, is rated 2.9 out of 5 across 739 reviews on three platforms, including 182 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
1/5
TrustpilotTried to use twice but no one every rings back
Tried twice but no one every rings back.or follows up on enquiries. Once to rent a house and once to sell - 12 months apart.
5/5
GoogleJoel and Pasha were extremely helpful in managing our property sale and always available to answer any queries or sort out any details. Well done to the Hunters team.
Hello Sally-Anne, thank you so much for giving us a 5 star review! I'm so pleased you were happy with the service provided. Thank you for instructing Hunters and allowing us to sale your property. All the best, Joel and Fishponds team.
5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
GoogleI recently purchased a new property through Mark Symonds at Hunters Fishponds. His level of contact throughout was excellent and he was both honest and transparent. He also endeavoured to source all information that I was looking for. Thanks Mark and the rest of the team!
Hello Stuart, Thank you very much for our 5 star review - I really appreciate your comments. I truly believe you purchased a great home and recognise your patience and calm throughout, waiting for the property to come together. An all round team effort.
5/5
GoogleReally helpful during the purchase of my first home. Kept me informed and quick to ask for information. Not pushy or hard sellers. Very matter of fact about the property. Mark made dealing with estate agents really simple and helped with moving solicitors along.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5 star review and happy you were pleased in the service offered. We are proud of using our experience and knowledge to assist a smooth transaction for our clients. Kind Regards, Mark and team
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleExcellent service throughout. Joel, Mark and the team got me through all the highs and lows of the process with their professional and friendly approach. Cannot thank Hunters enough for all their help.
Hi Ben, thank you for giving us a 5 star review, it's greatly appreciated. I'm pleased you were happy with the service provided. Hope you are settling well into your new home. All the best, Joel and team, Hunters Fishponds
5/5
GooglePascha and Mark were absolutely indispensable throughout our entire conveyancing process. Very knowledgeable, consistently available, quick to respond and always ready to go above their standard remit to help wherever possible. Thoroughly recommend.
Hi John, thanks very much for your kind words. Mark and I are so pleased for you and cannot wait to see what you do with the place. Let us know when its all done. Pascha and The Team
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
4/5
GoogleReally friendly and genuine estate agent Mark Symonds showed us around the house and was always helpful when we were at the beginning stages of buying the property. Pascha Poole the sales negotiator was friendly, efficient and easy to talk to during the exchange period. The only negative aspect was the unhelpful and obstructive financial consultant Mark Denty, if we had listened to him we wouldn’t have continued with the sale but luckily everyone else we dealt with was lovely.
Hi Megan, thank you for our review, glad you felt we were efficient in the process. It's important to ensure we continue our best efforts and to give the best service to our clients. All the best, Hunters, Fishponds
5/5
GoogleJoel from Hunters was a wonderful agent for us. Friendly and relaxed and someone who listened to us and understood our home. The viewings were efficient and worked with our family time frame and the communication has been excellent throughout - right until the end. If Joel wasn’t in the office the other staff were efficient at passing our messages to Joel who would get back to us swiftly. I would highly recommend Hunters if you are selling your home.
Hi Jen and Dan, really grateful for your lovely review! I'm pleased it all worked out in the end and it was a pleasure working for you. Best wishes, Joel and team Hunters
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
GoogleWe have bought our first home through Hunters. As total novices to the process we needed a lot of hand holding and guidance. Mark has been absolutely amazing and so helpful to us in this process. We can't recommend them enough!PositiveResponsiveness, Quality, Professionalism
Hello Polly, thank you for your kind review, we are glad that we were able to help and advice through the process. All the best, Mark and team
5/5
GoogleVery Happy with Hunters services from start to finish with our recent house sale. Very professional and informative first appointment with great knowledge of the area. We were kept up to date all along by the team. We had a couple of hiccups along the way, but Hunters kept us well informed and assisted where they could. We would not hesitate in using them again.
Thank you Simon. We are so very pleased with your review, thank you for taking the time to share your kind words. Mark and The Team.
5/5
GoogleThe team at Hunters are all amazing and made purchasing a house from them a breeze. If someone could now make solicitors as easy to deal with as they are.
Hi Alan, Great review! Thanks so much, enjoy your new home. Joel and the Hunters team
5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
5/5
GoogleHunters have been exceptionally helpful throughout the process of buying our first house. Very open, friendly, organised & reassuring so they come highly recommended by my partner & I!
Hello Helen and John, Thank you for providing us with a lovely 5* review, with so much detail. Much appreciated. I hope you have settled into your new home. Thanks again and best wishes for the future. Mark
5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
4/5
GoogleI have changed from my original 1 star to a 4 star as Joel was thoughtful enough to follow up on the review and ask if there was anything he could do. We had a few issues that have been less than perfect but I've got a lot of respect for a company that wants to make things right!
Thank you for your comments and re-viewing our service. I'm pleased I was able to discuss your concerns and hopefully any issues have now been resolved. Regards Joel & Team.
5/5
GooglePascha and Joel kept us updated on progress during a protracted purchase, which helped ease the stress! Would recommend Hunters for those looking to buy or sell a property.
Hi Colin, thank you for taking the time and giving us a 5* review. Hope you and Shirley are enjoying your lovely new home. All the best, Joel and team Hunters, Fishponds.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Bristol, City of office has 739 reviews across three platforms: 182 on Google, 1 on Yell, 556 on Trustpilot (across the whole business).
Hunters Fishponds is rated 2.9 out of 5 across all 739 reviews, and 4.8 out of 5 on Google from 182 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, City of won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Fishponds, 764 Fishponds Road, Fishponds, Bristol, BS16 3UA, Bristol, City of, BS16 3UA.
