Trusted Agent profile · Bristol, City of

Hunters Bishopsworth reviews in Bristol, City of

2.8

★★★★★

698 reviews across 3 platforms

25 Highridge Road, Bishopsworth, Bristol, BS13 8HJ, Bristol, City of, BS13 8HJ

Hunters's office in Bristol, City of, at 25 Highridge Road, is rated 2.8 out of 5 across 698 reviews on three platforms, including 120 Google reviews rated 4.7.

Google logo

4.7 / 5

120

Reviews on Google

This office

Facebook logo

4.2 / 5

21

Reviews on Facebook

This office

Trustpilot logo

557

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

1/5

Trustpilot

Useless from day 1.

Useless as an agent. They do not even know their own contracts. As a tenant I was left out to dry. They did not want to know when I had an issue. I was basically told to pay for what I had signed up for. Although the contract I had signed had a get out clause that I was having to quote to them to get them to talk to myself. All via email. Absolutely useless and contact was slow and usually at the end of a working day so as I couldn't get a follow up response till at least the next day or longer. I ended being told to shut up and put up in not so many words. Pay what you owe. Which was never an issue I just wanted out! They struggled to deal with the scenario and even when they did act upon my instructions it was very labored. The manageress was no better than the person in charge of the letting. I had to put her straight a few times and quote her own mistakes. Constant battle to get them to take action with the landlord or reply to myself.after being forced £580 to pay for a service that they had on file was a joke. I asked for the full works if I was having to pay for it. Photos etc. But the refused to come and take them. I'm not saying they robbed me, I'm telling you! I seriously doubt that the landlord was paying that sort of money for that service every time they required a new tenant.Finally after paying a lot of money for a house I never touched they managed to get some other poor soul to rent the property. If you are a landlord. It's not all about the money. Stop being horrible people and make nice house for people to make into homes. If the property you let out is a mess than people will not rent it unless they are desperate like myself at the time. Would you live in it!!???

Micky · 1 June 2021

5/5

Google

Definitely recommend this estate agent. Really professional and kept me informed all the way through. Huge thank you to Rachael and Della for all your hard work

Tabitha · 5 April 2025

5/5

Google

Olivia, Rachael and Joanna were very helpful and gave me a lot of advice and were extremely professional would highly recommend these guys, thanks again 🙂 …

Nick · 1 April 2025

1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint · 26 September 2026

5/5

Google

Just received 3 offers for the house I am selling. Cannot fault Hunters of Bishopsworth and James was particularly superb. Very receptive to my specific requirements but also very skilled at pointing out his professional observations and recommendations. All done in neither an abrasive nor pushy manner. Highly recommend these guys if you live in this area.

Paul · 25 October 2023

1/5

Trustpilot

Avoid Hunters like the plague!

Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.

Anon · 30 January 2021

5/5

Google

The team at Hunters, Bishopsworth are friendly and helpful. I would like to say a big thank you to Jake as he has been exceptionally helpful to me and my partner with regards to purchasing our first house. Would highly recommend! Thank you again.

Lauren · 25 October 2021

Agent replied · 24 October 2024

Thank you for the great review, we are glad we could help. Kind regards Hunters Bishopsworth

5/5

Trustpilot

Hunters Kendal

Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.

Colin · 15 October 2020

5/5

Google

The team at Hunters Bishopsworth have made our first-time-buyers journey an excellent one (so far!). Fingers crossed everything goes through but they've gone out of their way to be prompt, considerate and honest with answering all our questions and helping us on our house buying journey. Especially Jake and Billy! Would recommend to anyone :)

Izzy · 25 October 2023

5/5

Google

The staff at the Hunters branch in Bishopsworth were extremely professional in every aspect of my purchase. Every query was dealt with efficiently and I would be confident in recommending them to friends and family.

Amy · 25 October 2022

Agent replied · 24 October 2024

Thank you for your really kind review, we are glad we could help. Kind regards Hunters Bishopsworth

5/5

Trustpilot

Highly Recommend - Hunters Lee

I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!

TN · 19 December 2024

5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve · 27 July 2020

5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha · 1 September 2022

5/5

Google

Jacob was fantastic, he had a friendly and personal approach throughout and was incredibly knowledgable, offering me great advice about the housing market (ideal for someone who didn't have a clue!). He is a true professional and a credit to the company, will be sure to recommend.

Eve · 28 March 2024

5/5

Google

I recently used Alko mortgage services via Allen Stone estate agents and I cannot praise them enough. James (my advisors) handled my application with care and professionalism from start to finish, he honestly couldn’t do enough. I fully recommend Alko at Allen Stone!PositiveResponsiveness, Quality, Professionalism, Value

Jay · 25 October 2020

Agent replied · 24 October 2024

Thankyou Mr Guest. Were overwhelmed with your kind words.

1/5

Trustpilot

We feel the agent did not convey our…

Hunters, Carlisle Branch.We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of £5,000. Therefore the vendors thought we had met their price while we thought we had negotiated some furnishings for the property. This we feel was dishonest and caused embarrasment and problems when finalising the sale through the solicitors.

Stuart · 26 November 2024

1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty · 25 November 2024

5/5

Google

We have recently sold and purchased a property through hunters and would highly recommend them. The team are all very professional and friendly showing lots of knowledge of the local area and happy to answer any questions raised A huge thank you to Jake, James Stevie and Billy. You have all been fantastic

Sharon · 25 October 2023

5/5

Google

Rachel is fantastic! She knows the market inside out and keeps you in the loop every step of the way. Friendly, efficient, and super attentive to details, she makes buying a breeze. Highly recommend her and Hunters Bishopsworth!

Lee · 25 August 2024

5/5

Google

The team at Hunters REALLY could not have done more to make the purchase of our first home go any smoother ! At times they went above and beyond to help us, and to allay any fears or worries we had throughout a very stressful process. They were always available to answer any questions, or find the answers if they themselves were unable to . Hunters Bishopsworth come highly recommended, by a very happy ( now ) home owner. Thanks Hunters .

Danny · 25 October 2022

Agent replied · 24 October 2024

Thank you for the very kind review, we are glad we could help with your first purchase. Kind regards Hunters Bishopsworth

5/5

Google

The sale of my property went through the Hunters Branch in Bishopsworth (Bristol). I must confess that it has been a bit of a bumpy ride with some unexpected obstacles but it has been dealt with very calmly and professionally. The deadlines have been met and I cannot fault the professionalism of the team. I would like to take this opportunity to raise an issue that seems very present in the conveyancing market: When a client puts an offer on a property they should not be legally allowed to pull their offer out at the last minute. It happened to the buyer of my property as his own buyers pulled out. This put undue pressure on him and then on me as part of the chain. Withdrawing an offer should be only used as a last resort if unforeseen circumstances have been met and not as a mean to negotiate the price at the last minute.

Alexis · 25 October 2022

Agent replied · 24 October 2024

Thank you for your really kind review, we are glad we could help. Kind regards Hunters Bishopsworth

1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam · 8 July 2019

1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie · 29 October 2024

1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.Not sure exactly how anyone is supposed to view a property with Hunters.

Steven · 26 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Bishopsworth

How many reviews does Hunters Bishopsworth have?

Hunters's Bristol, City of office has 698 reviews across three platforms: 120 on Google, 21 on Facebook, 557 on Trustpilot (across the whole business).

What is Hunters Bishopsworth's rating?

Hunters Bishopsworth is rated 2.8 out of 5 across all 698 reviews, and 4.7 out of 5 on Google from 120 reviews.

Where is Hunters's Bristol, City of office?

Hunters Bishopsworth, 25 Highridge Road, Bishopsworth, Bristol, BS13 8HJ, Bristol, City of, BS13 8HJ.

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