Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrews are great
Andrews are great. I had an amazing experience with Andrews. What i like about Andrews is that they call themselves to the clients if there is any property available to let or for sale. I had an great experience with one of the staff who's name is Nancy Henley, very cooperative and helpful. She always response fast.
Danish · 29 July 2023
★★★★★ 5/5
TrustpilotStaff help in guiding us through the…
Staff help in guiding us through the rental process was top notch
Constance · 13 May 2024
Agent replied · 27 October 2024
Hi Constance, thank you for the five star review. Amazing to see you found our staff so helpful throughout your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat Service
Becky Hudson was extremely helpful when it came to selling my property.
Ally · 25 April 2023
★★★★★ 5/5
TrustpilotNancy and Stephen has been very helpful…
Nancy and Stephen has been very helpful with viewing property. It was a great experience
L · 16 January 2023
★★★★★ 5/5
TrustpilotGreat service by Andrew’s
Great service by Andrew’s considering the challenges faced during this transaction. Would work with them again.
Miss · 16 February 2024
Agent replied · 27 October 2024
Hi Kerry, thank you for leaving us a five star review. We are so pleased to see you had such a brilliant experience with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotProfessional and honest estate agent
Highly recommended an estate agent who managed to secure a nice property for my family. Very professional and honest. We had a bad experience with other estate agents in the area as they acted like auctions. And I am personally thanking Bobbie Caller (Bob) she helps us big time to make the letting process smooth and easy.
Amenu · 11 July 2023
★★★★★ 5/5
Trustpilot5 stars
Reece was extremely helpful and accommodating in finding my first property.
Olly · 12 May 2023
★★★★★ 5/5
GoogleGreat service! Me and my partner were struggling with our landlord, as soon as I mentioned this to their agents, Diego & Dan, they offered advice and explained how we can claim our deposit back. Excellent service from Diego, he was extremely professional, helpful and friendly. He made sure that we were aware of everything that was happening with our tenancy and we cannot thank him enough, he definitely went the extra mile for me and my partner who recently started renting . Would recommend to everyone!
Thank you guys, you were amazing.
Álvaro · 12 November 2019
★★★★★ 5/5
TrustpilotIt was a really good experience
It was a really good experience. Isaac was extremely helpful and answered questions to all of our queries.
Nisa · 4 September 2022
★★★★★ 5/5
GoogleDenes has been very helpful and answered all my questions regarding properties and location. Hoping to find the property throught Denes soon. Thank you.
Barbora · 11 November 2021
★★★★★ 5/5
TrustpilotThey’re lovely staff
Soma · 3 October 2024
Agent replied · 27 October 2024
Thanks for the lovely feedback about our team, Soma.
★★★★★ 5/5
GoogleMy friends and I are soon to be starting a tenancy facilitated by Andrews, who helped us secure a great let. The agents helped us navigate the application process - which was new to us as students - and we were grateful for their patience. Georgia in particular was a great support during this and was very contactable when we needed help. Many thanks!
Alex · 11 November 2022
★★★★★ 5/5
TrustpilotVery pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
David · 22 February 2023
★★★★★ 5/5
GoogleRecently rent a house and get notified old fashioned way via email from letting agents, in fact, the only letting agent that truly send me email about letting property (i went to 6!). Ellie (Eleanor) is helpful and so quick to response our enquiry. She informed us just in time about our application so we are not left hanging and wondering too long.
Elise · 9 December 2022
★★★★★ 5/5
TrustpilotExcellent service
A wonderful service from the service sales man , listens and explains very well
Denford · 11 March 2024
Agent replied · 27 October 2024
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Sean · 27 June 2024
Agent replied · 27 October 2024
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
★★★★★ 4/5
GoogleWe chose Andrews because of Iliana; unlike other agents she communicated with us very openly, directly, quickly and from the start and won our confidence. She is personable and helpful, and we think she represents Andrews well. Although our sale hasn't gone through yet, the process is well under way and we're looking forward to celebrating our sale with her soon! Only 4 stars as we haven't completed yet...!PositiveResponsiveness, Quality, Professionalism
Amanda · 11 November 2021
★★★★★ 5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
Carrie-Anne · 1 February 2023
★★★★★ 5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Toviho · 29 April 2024
Agent replied · 27 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
★★★★★ 5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
Santy · 16 November 2022
★★★★★ 5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
Tom · 29 March 2023
★★★★★ 5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
Madeline · 23 June 2023
★★★★★ 5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
Anna · 20 June 2023
★★★★★ 1/5
GoogleA completely reprehensible office. Told us to leave the property with only 3 weeks notice after having originally told us we could go onto a rolling contract. Only when we sought legal advice did they admit they needed to give us 2 months notice. Allowed workmen into the property without ever telling us: only reason we found out is because we came home to find someone in our kitchen. What an awful year we have had with them and we are so glad to finally be out.
A · 10 January 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.