Trusted Agent profile · Bristol, City of
★★★★★
2,356 reviews across 2 platforms
158 Whiteladies Road, Clifton, Bristol, BS8 2XZ, Bristol, City of, BS8 2XZ
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 158 Whiteladies Road, is rated 4.8 out of 5 across 2,356 reviews on two platforms, including 385 Google reviews rated 4.6.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutley spectacular service provided by Mo, he understood that we ere first time buyers, and really took the time to make sure that we understood everything. I experience neurodiversity and really appreciated the time he took in explaining things. He was also very flexible with regard to setting up meetings online. All in all we felt very secure in his service and don't what we would've done without him.
5/5
TrustpilotThey contract us to look after their…Household white goods
They contract us to look after their tenants household appliances. Nice company to work with.
Hi Neil , Thank you for the five star review. It is always great to hear that from our contractors. Thanks , Lisa
5/5
TrustpilotHouse viewing with Shannon.
Shannon was very helpful, careful and quick to answer to my questions!
5/5
TrustpilotJodie at Andrews Lettings
Jodie at Andrews Letting was very efficient and fully across the property I was enquiring about
5/5
TrustpilotShamiya and Isabelle from the Bristol…
Shamiya and Isabelle from the Bristol branch were so lovely and helpful.
Thank you, Jess! We're thrilled to hear that Shamiya and Isabelle provided such excellent service. We'll be sure to pass along your kind words to them.
5/5
TrustpilotThank you Claire & Ashley for all the…
Thank you Claire & Ashley for all the effort & help you gave us. Highly recommended Andrews. “
5/5
TrustpilotAndrews estate agents
Courtney was very good in dealing with my late mothers property all round professional service and kept me informed by mobile was very helpful
5/5
TrustpilotI would like to thank all staff at…
I would like to thank all staff at Andrews Group, especially Tara and Monika for helping us.
5/5
GoogleFrom all my experiences dealing with agencies in Bristol, Diego has been extremely helpful, very committed with his job. Overall he made sure I found the right place to live. Thank you Diego!
5/5
TrustpilotWe have met with Richard and he was…
We have met with Richard and he was very helpful to us. Many thanks again!
Hi Deniz, thank you for the five star review. Brilliant to see that Richard was very helpful to yourselves. Thanks , Lisa
5/5
TrustpilotGreat customer service.
Great customer service.Just had a chat with Richard and he was very friendly and nice.
Hi Dumitrita, thank you for the review. Great to see Richard was looking after you! Thanks, Rhys
5/5
TrustpilotReally great experience
Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.
5/5
TrustpilotReally great experience
Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.
5/5
GoogleAlex made sure that I had a quick and easy transition into my new home and ensured everything went smoothly.
5/5
TrustpilotThe service always top Molly and Freya…
The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️
Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys
5/5
GoogleHad a viewing with Leah, was very friendly and helpful!
Thank you, Chloe! We're thrilled to hear Leah was friendly and helpful during your viewing. We appreciate your feedback!
5/5
TrustpilotTara and her team is great..reasonable…
Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.
5/5
TrustpilotMatt Wood
Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !
Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys
5/5
TrustpilotHelpful
Janine provided a very good service especially by helping us out when we didn’t quite understand everything. Don’t get old!
Hi there, thank you for taking the time to write us a five star review. Fantastic to hear Janine was able to help you out and provide good service. Thank you for sharing and all the best, Laura.
5/5
TrustpilotMortgage advisor - first time buyers
Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.
1/5
GoogleIf you use these cowboys you need your head examining. Rented my first flat through these cowboys years ago and paid them my £800 deposit which was apparently put in deposit security scheme. During my tenancy the flat was sold to another landlord. When I came to move a year or two later and wanted my deposit back it had disappeared. The new landlord had no idea about it and on contacting my previous landlord they said it was still with Andrews. On contacting the government deposit scheme they told me it had been withdrawn by Andrews somehow. I constantly phoned and emailed Andrews but anyone who could help me was always "out the office". Eventually I received a reply where they refused all knowledge of the deposit and offered me £100 to go away. Anyway I had all my paperwork and could prove they were holding my deposit so intended to take them to court. I went to see a housing solicitor but he explained my contract was with my current landlord, so I had to pursue him and then he could then choose to take action against Andrews.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleUnlike other agencies Andrews actually care about their clients and their well-being through this stressful transition. I strongly recommend.
Hi Polly, thanks for the five star review and you're quite right, we definitely do care about our customers. Brilliant to see that we were able to help you! Thanks again, Rhys.
5/5
TrustpilotAgent shamiya was on time
Agent shamiya was on time. And her communication skills were perfect.
Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.
5/5
GoogleIlianna & Ian were always quick to respond to my queries and well organised in scheduling property viewings. Process has been very smooth so far. Thanks all.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Bristol, City of won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
ESTAS awards by year, 20222022 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Clifton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Andrews Clifton won Bronze for Lettings (Tenants) in South West (Bristol & Som) at the ESTAS 2022 awards.
