5/5
GoogleSo much more helpful than other Bristol Lettings agents! Bailey is the best :D
Agent replied · 10 November 2024
Hi Emily, what a brilliant review! We know Bailey will definitley enjoy reading this one, thanks, Rhys.
Trusted Agent profile · Bristol, City of
Andrews Clifton reviews in Bristol, City of
★★★★★
2,356 reviews across 2 platforms
158 Whiteladies Road, Clifton, Bristol, BS8 2XZ, Bristol, City of, BS8 2XZ
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 158 Whiteladies Road, is rated 4.8 out of 5 across 2,356 reviews on two platforms, including 385 Google reviews rated 4.6.
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Google5/5
TrustpilotSydnie was very helpful
Sydnie was very helpful, very professional and knowledgeable. She would be a huge asset to any team, highly recommend!
Agent replied · 27 October 2024
Hi Danny, thank you for sharing your experience with us, great to see Sydnie was able to provide a excellent service to you. Thanks, Rhys
5/5
TrustpilotHappy Customer
Happy with the valuation lots of viewings then sold the property promptly.The first buyer pulled out at the last moment but Andrews had it back on the market the next day.Again plenty of viewing’s and the property was sold a month later.The whole team at Andrews worked really hard and we would have no hesitation in recommending them to any one
Agent replied · 27 October 2024
Thank you, Natalie! We're thrilled to hear about your positive experience and appreciate your recommendation. Our team is dedicated to providing excellent service, and we're glad we could assist you promptly.
5/5
TrustpilotI spoke to Jasmine who was courteous…
I spoke to Jasmine who was courteous and professional throughout our interaction, great service!
Agent replied · 27 October 2024
Hi Jemma, thank you for the review!
5/5
TrustpilotI want to thank Andrews property Group…
I want to thank Andrews property Group for making it easy for people getting good accommodation,thanks to Ruth,and the other staff members most special thanks goes to Patrick, you,re the best thank you so much for your understanding and patience with me and above all thank you for putting a smile on my face.I am happy I move in to my accommodation. Keep the good work.
5/5
TrustpilotProfessional service
Very personable and good service taking me through the process. Charlotte and Claire were great and very professional. Thanks again Michael
Agent replied · 27 October 2024
Thank you for the five star review. Brilliant to see that Charlotte and Claire were able to provide you with an excellent service from star to finish. Thanks again, Rhys
5/5
TrustpilotEverything went really smooth…
Everything went really smooth throughout the entire process. Staff was ever ready to assist with all we needed.
Agent replied · 27 October 2024
Thank you for the five star review. We are so pleased to see you had a great experience with Andrews. Thanks again, Rhys
5/5
TrustpilotVery helpful company
Andrews is a company that is very helpful with accommodation. Especially the agent who took me round for viewing; Sharon Bird has been so pleasant and patient.
Agent replied · 27 October 2024
Hi Constance, thank you for the five star review for the team in Downend. Great to see the negotiator you dealt with met your expectations.Thanks, Rhys
5/5
TrustpilotMonika
Good timely service.
Agent replied · 23 May 2026
Hi Bill, thank you for your wonderful review! We're thrilled to hear you enjoyed our timely service. Your feedback is greatly appreciated and motivates us to maintain high standards. If you need anything else, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotI’ve recently find a flat to rent with…
I’ve recently find a flat to rent with them.Good professional, efficient and quick.I would like to highlight Michael who was helping me and my flatmate in every step of the process, any problem he was quick to solve and give us the best solution. Also really friendly, supportive and great professional.Really happy with the service, even renting and moving is a stressful process thanks to him the process was smooth and easy.Really recommend this place
Agent replied · 27 October 2024
Hi Jana, thank you for the five star review and thank you for the recommendation. Great to see Michael has been so helpful in your search and delivered excellent support to yourself. Thank you for sharing your experience and good luck with your new home! All the best, Laura.
5/5
TrustpilotVery professional and simple to deal…
Very professional and simple to deal with. Monika is a star.
Agent replied · 27 October 2024
Thank you, Andy! We're thrilled to hear you had a great experience. Monika will be delighted to hear your kind words.
5/5
GoogleI have recently moved into a property managed by Andrews Clifton and the service was excellent. Hollie was brilliant and found me a great flat straight after I started looking for one. There was great communication throughout and Hollie was very professional and was always available to answer any questions I had. Overall, it was a completely stress-free experience moving into my new property which was made possible by Hollie and all of the Andrews staff.PositiveQuality, Professionalism
5/5
GoogleI had a great experience renting through Andrews (Clifton branch). Eleanor was so helpful and supportive and kept us in the loop at all times!
Agent replied · 10 November 2024
Good afternoon Lucy Cooksedge, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleJames was very helpful and friendly and helped us find a lovely property
Agent replied · 10 November 2024
Hi Oscar, great to see that James was such a help to you in finding your property search. Thanks again, Rhys
5/5
TrustpilotA Great Service
From the first Andrews we’re helpful and knowledgable about selling our house. Once an offer was accepted Kate Cullen worked so hard with difficult matters regarding the sale and also our purchase. Very helpful and prompt; answering all my many emails and ‘phone calls with a friendly air. Kate went far and above her role, and don’t think we would have been able to move without her. A true five star gem.
5/5
GoogleBailey was very helpful and reassuring when providing a property viewing.
Agent replied · 10 November 2024
Thank you for the five star review. Brilliant to see that Bailey delivered an excellent service to you. Thanks again, Rhys
5/5
TrustpilotTom Kite and the Tewksbury branch were…
Tom Kite and the Tewksbury branch were extremely helpful in my property purchase processed providing me with exceptional help, always answering even the smallest of questions, and ensuring I was thoroughly looked after and supported throughout. I felt very informed, and the process was swift and calm. Tom was exceptional in helping me find the right people and understanding the process of purchasing as a whole.
5/5
TrustpilotBrilliant experience with Daniel from Andrews
I had a viewing with Daniel Thompson this week and wanted to say that not only did I enjoy the experience, but Daniel was so polite, and informative regarding the property and had such a lovely approach.I work in customer service myself in the property industry and so know brilliant service when I receive it, so Thank you Daniel.
5/5
TrustpilotThoughtful service
I’m so thankful for such lovely, helpful and kind support from the Andrew’s lettings team. Nicole changed her schedule so I could view the apartment at a time more suitable for my diary. And Hailey pulled out all the stops late on a Friday afternoon to find out information and secure me the apartment. Huge thanks! So very much appreciated
Agent replied · 27 October 2024
Hi Nikki, thank you for taking the time to leave us a review. Brilliant to see that Nicole and Hayley were so accomodating and supportive to you. Wishing you all the best in your new home. Thanks, Rhys
2/5
TrustpilotDC law solicitors suggested by Andrews
Andrews has a sponsor with DC law, to get them clients. We bought the flat on 29/06/2022, however the process is not completed yet. They haven't finish the land registration in HM.Andrews told us the costs would be around £2000, DC law charged us £3500, trying to duplicate 2 proceedings.Even if you buy a property from Andrews, don't use DC Law for the legal proceedings, even Andrews insists you to contract them
Agent replied · 27 October 2024
Dear Sir / Madam,Thank you for your review of Andrews and our conveyancing partner DC Law (part of the Simplify Group). I am sorry that your experience has been poor.I have just now written to the CEO of Simplify to ask them to give me a forensic analysis of what has happened here.If you would be so kind as to email to me at choward@andrewsonline.co.uk I will ensure that I respond in full to your complaint once I have further insight.Kind regardsCarl HowardGroup Chief Executive
5/5
GoogleJames was very helpful, friendly and approachable, he ran us through everything we needed to known with reassurance.
Agent replied · 10 November 2024
Hi Nancy, thank you for sharing your feedback with us. Fantastic to see James shared his wealth of knowledge with you and you can now make a fully informed decision regarding your next steps. Thanks, Rhys.
5/5
Google5 stars for Hannah House who leads the Lettings Department in the Clifton branch. After initially having some contact issues during covid-19 lockdown, Hannah took charge of the situation and was incredibly helpful. Her customer service was outstanding, dealt with my problem in a matter of minutes and gave me total confidence my future tenancy is in safe hands. In comparison to other Lettings firms I have dealt with, Hannah is by far the most efficient and professional I have dealt with. Highly recommend!
5/5
TrustpilotCourtney Reid is an absolute legend
Courtney Reid is an absolute legend! He was so helpful, thoughtful and I genuinely don't have the words to describe how much smoother he's made this entire experience!Also, when I went into the agency to retrive my keys on completion day, the two people that were there were the abolute loveliest and definitely made my day with their heartfelt congratulations and a little surprise I got in an envelope! Absolutely fantastic!
5/5
Trustpilothayley tenet
Hayley Tenet helped me and Peter with our new property we will be moving too. She went above and beyond to get where we needed to be. I would always ring her when I’m stuck on something and she would drop everything and help me instantly. She’s kind, lovely and caring person. I would highly recommend Hayley she’s an absolute angel! Rebecca & Peter x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Bristol, City of won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
ESTAS awards by year, 2022
2022 1 Bronze ESTAS 2022 winners
- BronzeESTAS 2022: Lettings (Tenants), South West (Bristol & Som)
Source: ESTAS winners lists, as published, linked by year.
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Questions about Andrews Clifton
Has Andrews Clifton won any awards?
Yes. Andrews Clifton won Bronze for Lettings (Tenants) in South West (Bristol & Som) at the ESTAS 2022 awards.
