1/5
Was their tenant for a year. Took a very long time to return my deposit (still don't have it), emails and phone calls went unanswered. No concern from their part in returning the money whatsoever. Cannot recommend.
Trusted Agent profile · Brighton
★★★★★
166 reviews across 1 platform
31 Upper St James Street, Brighton, BN2 1JN
Sure Property Solutions Ltd's office in Brighton, at 31 Upper St James Street, is rated 4.2 out of 5 across 166 reviews on 1 platform, including 166 Google reviews rated 4.2.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
1/5
Was their tenant for a year. Took a very long time to return my deposit (still don't have it), emails and phone calls went unanswered. No concern from their part in returning the money whatsoever. Cannot recommend.
5/5
Kate at Sure recently helped us with the purchase of our new property. She was on the ball everyday with consistent communication & helping out where possible to speed up the process as well as chasing our not so helpful solicitor. I would highly recommend! Thanks for everything Kate
5/5
I recently moved management of my letting portfolio over to Zena & Kate at Sure (after many years with another agent) and I have been very impressed with their professional service. I’ve also had excellent feedback from my tenants which is also very important. Therefore I can highly recommended Sure Property Solutions.
5/5
By far the most reliable, professional and efficient agents I have dealt with in my years of renting and purchasing properties. Sure Property Solutions provided an excellent service and went the extra mile to ensure that everything ran smoothly. I wouldn't hesitate to recommend them to anyone buying, selling or renting a property.
5/5
Went to view the flat today with Molly. She is very helpful and nice!
4/5
Kate from Sure Property went above and beyond with the Marketing of our Brighton flats, and advised and 'hand held', working hard to secure a price for both flats we were pleased. Her knowledge of the market, her eye for presentation, good humour, patience and diplomacy recommend her to anybody.
5/5
Sure Property Solutions was amazingly helpful - they helped me moved in the middle of the pandemic, offering to bring supplies while I was in isolation and always returning my calls. A really good experience overall.
1/5
I can honestly say that will never be contacting these guys again...
Dear Hauron, we have checked our systems and your name does not appear as a tenant, landlord, seller, buyer,contact etc. I don't believe you have contact us
1/5
I can honestly say that will never be contacting these guys again...NegativeProfessionalism
Dear Hauron, we have checked our systems and your name does not appear as a tenant, landlord, seller, buyer,contact etc. I don't believe you have contact us
1/5
Horrible estate agents, scammed us out of so much money, don’t use them!
Dear Slade, we have checked our records in depth and we do not know of anyone with your name, are you sure you have the right agent? If so then please contact me directly to discuss rather than using a public platform. We are certainly not in the business of making unlawful deductions from deposits. Certainly if you ever feel this way about an agent you should know that the deposit adjudication service is there to help you if you feel too much has been deducted. If this is deducted and approved by them then I'm afraid it would mean the deduction was in fact lawful. Kind regards Zena
5/5
I have nothing but positive things to say about Kate and Zena. Both have put in the extra required to make sure I got the best deal possible. Not only professional but also friendly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Having just brought an apartment from Zena at sure property solutions I can not recommend her and her team enough. We live out of town and she not only managed all the financial side but also all the renovations and let it for us. Thank you!
1/5
Very rude and unhelpful staff
5/5
Recently purchased through Sure - were friendly, helpful and professional throughout.
Thanks Tristan all the best in your new home!
5/5
Recently purchased through Sure - were friendly, helpful and professional throughout.
Thanks Tristan all the best in your new home!
5/5
For the last couple of years, Sure Property Solutions has provided a comprehensive service for my letting portfolio in Kemptown, including lettings, management, and more recently, sales. I have always found them thorough, responsive and very efficient. I cannot recommend them highly enough.
5/5
For the last couple of years, Sure Property Solutions has provided a comprehensive service for my letting portfolio in Kemptown, including lettings, management, and more recently, sales. I have always found them thorough, responsive and very efficient. I cannot recommend them highly enough.
5/5
For the last couple of years, Sure Property Solutions has provided a comprehensive service for my letting portfolio in Kemptown, including lettings, management, and more recently, sales. I have always found them thorough, responsive and very efficient. I cannot recommend them highly enough.
5/5
My experience with Sure Property solutions has been overwhelmingly positive. They have been very easy to deal with, very professional and prompt in communication. I would not hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Properly 10/10. Our place didn’t shift for years until we used these guys. If you’re in Brighton and trying to shift a place stop messing around with fox and sons, see these guys and get your place sold.
5/5
Amazing experience! Thank you so much for all your hard work. Very happy with our result, Kate did a fabulous job of selling our house. 100% recommend!!
5/5
Sure Property Solutions were very helpful and efficient dealing with renting our property. They responded promptly to any queries and helped with anything we needed. I wouldn't hesitate to recommend them.PositiveResponsiveness, Professionalism
5/5
Highly recommend them! Wonderful friendly service and always well communicated. Happily used them for years both for letting our property and its eventual sale too. Really could not have done more for us.
1/5
Absolutely terrible communication with getting our deposit back. We still haven't got it and the charges were unreasonable.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sure Property Solutions Ltd's Brighton office has 166 reviews across 1 platform: 166 on Google.
Sure Property Solutions Ltd Brighton is rated 4.2 out of 5 across all 166 reviews, and 4.2 out of 5 on Google from 166 reviews.
Sure Property Solutions Ltd Brighton, 31 Upper St James Street, Brighton, BN2 1JN.