King and Chasemore Lettings Brighton reviews

★★★★★ 5/5

Google

Anet was amazing. Thank you for great customer service!

Valerica · 12 June 2023

★★★★★ 5/5

Google

Roberto was so helpful during the stressful house hunting process and help us secure our ideal flat! Highly recommend!

Lizzie · 12 June 2022

★★★★★ 5/5

Google

Ryan Anderson is amazing agent. Any problems he solved really quickly. Amazing cooperation with agency. I recommend this agency.

Kris · 12 June 2022

★★★★★ 1/5

Google

These other reviews must be fake, I reccomend everyone to avoid king and chasemore and countywide lettings like the absolute Black Plague, I don’t care if you’ve found the house of your dreams go else where. Expect to be spoken to like absolute trash over the phone, all of your complaints to not be taken seriously, to be told that the landlord is ‘too broke’ to resolve vital house issues On top of the fact that everything they charge for is astronomical £300 per person for referencing when other agencies in Brighton do it for half that price, even want £30 to provide a reference to a new landlord. After many years of having to deal with them I will never ever be making that mistake again.

Aaron · 13 June 2019

★★★★★ 2/5

Google

When I rented through this branch the people I dealt with were very friendly and good. I’ve not really had any problems until today. Dan called to give some very important information re the tenancy and was of the understanding I was aware of what he was saying via a letter some time ago. I never received the letter and told him this. So as he isn’t in my opinion a very good communicator and contradicted himself during our conversation I asked a couple of times just for clarity of the situation. He became rather dismissive and rude and I told him that I felt he was being rude . He obviously didn’t accept this criticism but that’s his choice not to do so. Overall a very good impression of this company going in has now been trashed coming out and I would not use them again after today’s experience.

Kit · 13 June 2019

★★★★★ 5/5

Google

Rebecca and Olivia did an amazing job helping me move into my new flat. I moved into a flat all in about a week and they were helpful with any information I needed to rent my new place.

Tear · 24 July 2024

★★★★★ 5/5

Google

Atosa was very friendly and helpful

Babs · 16 August 2023

★★★★★ 5/5

Google

Great service. Ryan is extremely helpful and professional and friendly and always happy to answer any questions.PositiveResponsiveness, Professionalism

Savannah · 14 June 2022

★★★★★ 5/5

Google

I’ve been looking for a flat to rent in the Brighton area and have been in contact with Atosa at King and Chasemore. She has been really helpful in sending over suitable properties, which has been so helpful in my search for a new home! So far I have been impressed by their service.

Kumba · 17 July 2023

★★★★★ 5/5

Google

Liam and Rebecca have made the process unbelievably smooth and have had great communication throughout! Within just over a week from our initial enquiry we are picking up the keys for our flat today 😀 …

James · 2 August 2024

★★★★★ 5/5

Google

Atosa is lovely and helpful , thanks.

Nicky · 12 June 2023

★★★★★ 5/5

Google

Atosa was lovely and helpful in office

Avinash · 12 June 2023

★★★★★ 1/5

Trustpilot

We had a disappointing experience with…

We had a disappointing experience with the way our application was handled by Amelia.

Selin · 30 March 2026

★★★★★ 5/5

Google

Excellent service Ryan went over and above for me and my tenants which got us all off to a good startPositiveResponsiveness, Professionalism

Suzy · 24 August 2021

★★★★★ 5/5

Google

Atosa is very helpful and professional

Pavel · 12 June 2023

★★★★★ 5/5

Google

Atosa was very helpful and professional

F · 12 June 2023

★★★★★ 5/5

Google

Atosa is really professional and helpful

Leah · 12 June 2023

★★★★★ 5/5

Trustpilot

Great experience and instant response!!

I recently had the pleasure of working with Victoria C. (and someone else who I can't remember) for a property valuation, and I must say, the teams service exceeded all expectations. From the moment we began the process, Victoria demonstrated exceptional professionalism, attention to detail, and an impressive depth of knowledge about the property market.

ADeen · 26 January 2025

★★★★★ 5/5

Google

Atonal is super professional

Таня · 12 June 2023

★★★★★ 5/5

Google

What a great customer service! I popped in with my friend who is looking for the flat to rent and I was so impressed by Anet who was very helpful and professional. I can see that she cares about her clients and was able to answer our questions. Thank you !

Julia · 12 June 2023

★★★★★ 5/5

Google

Excellent service, when relocating was very satisfied with how quick and easy it was made for me. I was able to move in to my new place when I needed it the most and received great help from staff, specifically Benedict Duda who provided amazing customer service. Would definitely recommend.

Z · 12 June 2023

★★★★★ 1/5

Trustpilot

Cowboy outfit

Cowboy outfit. Found a property we liked, and was bidding against another buyer. They asked for best and final offers, which was fine. We were told we won the bidding process, but because it was so close, they re-opened the bidding, we then increased our offer again and one the second round. All fine, but annoyed with the re-opening of the bidding, within a day we gave all the info/id for background checks, instructed a solicitor and surveyor and applied for a mortgage. Then a week later the called to say that they were now offering the house to the other party (They were agents acting for their corporate team, so effectively agents and vendor)

Toby · 4 July 2023

★★★★★ 4/5

Google

Mixed experience with King & Chasemore so far, though it's early days in our tenancy. The agents forgot we had a property viewing booked, so we had to wait around for an hour after trying to get in touch with them, though they did eventually arrive and take us around the property. They have been quite hard to get in touch with by phone, half the time we tried to ring them we got the answerphone. Despite this, communication has been decent, and we are now happily in our new property.

Ben · 12 June 2023

★★★★★ 1/5

Google

Rented a flat in a despicable state with mould and a faulty oven. The oven turned into a great danger when the wiring completely failed and the fire brigade had to be called out in the middle of the night. Landlords avoid putting your flat in their hands, they won't do any maintenance and your property will loose value at a faster rate.

Alex · 12 June 2021