King and Chasemore Lettings Brighton reviews

★★★★★ 1/5

Google

I really wanted to avoid leaving a one-star review and sharing this photo, but after two months of complaining about a severe mould problem (which was already in the flat when I moved in) I have had enough. I'm now experiencing allergic reaction symptoms to the mould, which the landlord/estate agent won't agree to clean off, despite my repeated (polite) requests. It is so unfair to charge me over £1000 a month in rent for a kitchen I can't use properly in a flat that is now making me feel unwell.

Lucy · 14 November 2023

★★★★★ 5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.

Kerri · 25 September 2025

★★★★★ 5/5

Google

Liam was very helpful in securing a place after several searches and disappointments of getting a good accommodation. His professionalism is top notch. Thanks Liam and King & Chasemore from Tonia and me.

Edwin · 15 October 2023

★★★★★ 5/5

Google

Thank you Liam for an awesome reception You are amazing Thank you very much

KARIDJA · 9 October 2024

★★★★★ 5/5

Google

A professional lettings agent you can trust with great properties. Rebecca helped me find the perfect apartment! Her and the team have been super helpful, responsive and caring during the whole process (even after my move in date). A special shout out to Ryan who also helped out 🌟🌟🌟PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 24 August 2021

★★★★★ 5/5

Google

I knew moving from the middle of Scotland to Brighton would be stressful, but King and Chasemore have helped so much to relieve the stress. Ryan has been such a great help at getting everything to run smoothly and I can't wait to start my new job down there. Would definitely recommend for speed, efficiency and clarity.

Corry · 12 June 2020

★★★★★ 5/5

Google

I phoned the Brighton branch earlier today, with regards to a property & properties, & was greeted with an outstanding letting agent Isobel (izzy), what an 😇, she had every patience & understanding with me, & nothing! Was to much trouble. …

Alexia · 16 June 2025

★★★★★ 5/5

Google

I am an international student in Brighton, had no idea when I moved in here, Jenny Hopkins was so much helpful with the property. Got a house here now with the help of king and chasemore.

Madhan · 12 June 2023

★★★★★ 1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call.

Jay · 30 March 2025

★★★★★ 5/5

Google

Myself and my dear friend Alice has the pleasure of being shown around a lovely flat by Grace and it was an absolute pleasure! Grace was extremely warm and friendly and so so welcoming! She made us both feel very comfortable and helped us secure the flat we wanted, thank you ever so much grace :)

Matty · 12 June 2020

★★★★★ 5/5

Google

I would like to thank to Anet for being patient and so helpful while we are looking for an apartment. Would highly recommend this team as the customer service provided is great! Thank you

Severin · 12 June 2023

★★★★★ 5/5

Google

Great experience! Erena was super helpful from the moment I walked in the agaency!! She offered us the perfect flat in our budget that wasn’t even on the market yet!!, very quick and satisfying!!

Mercedes · 12 June 2023

★★★★★ 5/5

Google

I personally recommend coming here for rentals. They have a very professional and efficient service team and workflow. Special thanks to Rebecca for helping us through the rental process in a very short time.

Sen · 12 June 2023

★★★★★ 5/5

Google

Liam Meredith was amazing and helped me view a flat!

Jasmin · 9 October 2024

★★★★★ 5/5

Google

Massive thanks to Chris today for helping resolve an issue with contractors having our keys over the weekend! Saved the day.

Rob · 13 March 2024

★★★★★ 5/5

Google

My experience with them has been excellent. From the first meeting Ryan Anderson was professional and very helpful and was in contact with me at all times to update me about the progress of my moving in day. The rest of the team have also been amazing. Would recommend

Raquel · 12 June 2021

★★★★★ 5/5

Google

Moving in to our new flat was made super easy with king and chasemore. Grace and Dan were very accommodating, really friendly and informative and helped us in everyway. They were the most friendly and kind estate agents we have had the pleasure of dealing with so far :) Thanks guys, it's appreciated!

Codey · 12 June 2020

★★★★★ 1/5

Google

i HAVE AN EXCELLENT CREDIT REPORT I HAVE SAVINGS i HAVE REFERENCES I AM CONVALESCING FROM A COVID RELATED CONDITION THEREFORE NOT WORKING JUST NOW BUT COUNT ON ALL OF THE ABOVE AND ONGOING SUPPORT. PLUS I AM WILLING TO PAY SIX MONTHS UPFRONT. (a lot of money) I DROP BY TO GET INFO AND POTENTIAL;Y ORGANIZE A VIEWING. Reluctantly , as the property i received an alert for is not fully appealing AND COSTS OVER 1100 PER MONTH. IMMEDIATELY THE GRILLING AND .AFFORDABILITY NONSENSE BEGINS. (''you have to earn 33K or 40 blah blah blah ) To live in a dump? (By my reckoning). I EXPLAIN MY SITUATION AND CLARIFY MY FINANCIAL STANDING IN THIS CONTEXT (still hoping a viewing might reveeal a nicer place than what the pics show) IMMEDIATELY , THE NEGATIVES BEGIN. 'you won't pas referencing'' IAM REFUSED POINT BLANK BECAUSE ''YOU WONT PASS REFERENCING' '. (Effectively 'COMPUTER SAYS NO') THINGS HAVE TO CHANGE WITH THE RENTALS MARKET IN THIS COUNTRY. RENTERS HAVE BEEN TREATED LIKE 2ND CLASS CITIENS FOR TOO LONG. LETTING AGENTS ARE AFFECTING SOCIETY ADVERSELY, NOT JUST DRIVING PRICES TO UNREASONBLE HEIGHTS (the UK is undergoing a housing crisis) BUT LEAVING PERFECTLY HOMEABLE PEOPLE OUT OF HOMES. WITH THEIR DEMANDS, NONSENSE AND LACK OF VISION. LETTING AND ESTATE AGENTS NEED TO BE REIGNED-IN BY THE GOV. AND RENT CAPS NEED BE BROUGHT IN. THE MORE SMART AGENTS ARE ACTUALLY INTELLIGENT ENOUGH TO GO ' OK LET US SEE HOW WE CAN DO THIS' RATHER THAN EXPECTING THE WHOLE WORLD TO BE A 9-5 TYPE . THE SO-CALLED 'AFFORDABILITY' IS A RIDICULOUS MEASURE. NO ONE CAN COME TELL ME WHAT I CAN AND CANNOT AFFORD. it is more 'computer says no' LUNACY. LETTING AGENTS UNDO THEMSELVES FROM THE BLAME ''ITS NOT US IT'S THE REF AGENCY ' YES , BUT YOU ARE THE FACILITATORS AND GATEKEEPERS OF THIS UNHEALTHY DYNAMIC. ESPECIALLY GIVENT THAT IF THE FLAT WAS NICE ID BE HAVING TO HAND THEM ALMOST 9K IN ONE GO , FOR THE PLEASURE. THE PRESSURE ESTATE AGENTS PUT TENANTS UNDER IS INHUMANE. WHILST LANDLORDS ARE LIKE UNTOUCHABLE GODS WHO GET AWAY WITH A LOT. REGULATION IS NEEDED. K AND CHASEMORE WERE THE MUCH REVILED LETTING AGENT STEREOTYPE TODAY

A.O · 14 June 2023

★★★★★ 5/5

Google

I’d like to personally thank Jenny at the Brighton office for being patient, kind and so, so helpful while we’ve been looking for an apartment! Would recommend to anyone! Service was brill!

Murdock · 12 June 2023

★★★★★ 5/5

Google

A minutes I came in the estate agent, it’s very warm welcome and everything went smoothly. Roberto was very helpful and organized everything for us. We are very happy with his service.

Rudee · 12 June 2023

★★★★★ 5/5

Google

Anet was really helpful to find the right place for me. She is quite attentive and sorted out all the needs. I would highly recommend this service, good communication and very professional.

Maria · 12 June 2023

★★★★★ 1/5

Google

We’re quite dissatisfied with their services and information which was not transparent to us before we proceed with our deposit. We asked the agency to give us a tour to the apartment before we make our remaining deposit and they denied to do that even after paying our holding deposit to them. It was also promised on the advertisement that the kitchen will come with “white furnitures” and later they were unable to replace the washing machine which was faulty from the beginning and they suggested us to buy one by our own. Overall the experience was not pleasant at all.

Raibee · 12 June 2023

★★★★★ 5/5

Google

Lovely letting agents! We had a super quick but smooth move in process thanks to Rebecca and Erin. They have been super supportive and helpful so far in our move. Highly recommend.

Hannah · 12 June 2023

★★★★★ 5/5

Google

Really helpful team, got me moved in super quick!

Gray · 16 March 2026