Trusted Agent profile · Brighton

King and Chasemore Lettings Brighton reviews

★★★★★ Excellent

318 reviews across 2 platforms

52 Norfolk Square, Brighton, BN1 2PA

King and Chasemore Lettings's office in Brighton, at 52 Norfolk Square, is rated 4.5 out of 5 across 318 reviews on two platforms, including 300 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards King and Chasemore Lettings won in 2026.

Google logo

4.7 / 5

300

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for King and Chasemore Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

1/5

Trustpilot

King & Chasemore Saltdean (Countrywide

KHPR · 25 September 2025

5/5

Google

Liam, Rebecca have been very enterprising with good costumer relation

ADEKUNLE · 14 May 2024

Agent replied · 11 June 2024

Many thanks Adekunle for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The best property company in Brighton. Helpful and kind staff. Special thanks to my agent Jenny Hopkings. She was really nice and friendly .

Bahareh · 12 June 2023

Agent replied · 11 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a wonderful experience, both Liam and Atosa helped me out with selecting the best property which met my requirements.

Shahmir · 15 September 2023

Agent replied · 11 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

The new K & C manger, has been extremely helpful and efficient is getting my properties linked to the portal, so I can now see all I need under the one click of a button. Thank you DanPositiveResponsiveness, Professionalism

Philip · 24 August 2021

Agent replied · 11 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Atosa, the staff member I liaised with, was really friendly, prompt helpful and polite throughout the whole process. Very happy and would recommend!

Dan · 12 June 2023

Agent replied · 11 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

2/5

Trustpilot

We have rented a 4 bedroom re renovated…

We have rented a 4 bedroom re renovated cottage from them.

Consumer · 25 June 2025

5/5

Google

Liam from King and Chasemore was very helpful all throughout the letting process, making the process easier and more enjoyable

Vitória · 17 July 2023

Agent replied · 11 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Outstanding performance by King & Chasemore letting team in marketing and finding tenants for my flats within a very short timeframe

Alasdair · 12 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

With the lettings market moving quickly I found some estate agents can make you feel like you are wasting their time but Mel at king & Chasemore has been the exception. She is friendly, understanding & helpful.

Sarah · 12 June 2021

Agent replied · 11 June 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

All the staff were most helpful and friendly, answering all my queries promptly and efficiently. I have used them for a number of years to handle negotiations regarding my property and wouldlnot dream of going elsewhere

Beryl · 12 June 2021

Agent replied · 11 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

K&C manage a flat for me in Brighton. They have great communication and have always been extremely nice and helpful. They were also brilliant with my elderly parents when they ran the flat.PositiveResponsiveness, Professionalism

Sue-Ling · 12 June 2021

Agent replied · 11 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Super friendly and helpful! We look forward having King & Chasemore as our Managing Agent. Thank you!

Emily · 12 June 2023

Agent replied · 11 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Outstanding service and lovely people. Professional and supportive agents. They've gone the extra mile to accommodate my needs and to make all the processess as smooth as possible. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Eva · 12 June 2021

Agent replied · 11 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A young man called liam works here TOP LAD he is. Very good at his job

Keisha · 12 June 2023

Agent replied · 11 June 2024

Thank you Keisha for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

King & Chasemore have managed the rental of my flat for the past several years. I've always been very happy with their friendly and efficient service.

Ian · 12 June 2022

Agent replied · 11 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Manager never in when I telephoned

Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.

Anthony · 26 January 2023

5/5

Google

Great experience (Renting) - The team is very effective in helping tenants with any issue encountered so far (mainly due to the age of the flat). Quick reply and efficient. Highly Recommended.

Zerosette · 12 June 2021

Agent replied · 11 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have too say only good things about King’s chasemore agency everyone I came across were so kind and helpful especially miss Kate very kind with a big smile thank you all so much 😊😊😊 …

Anastasia · 12 June 2020

Agent replied · 11 June 2024

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

5/5

Google

Amazing, fast, professional agency. Very helpful staff members. On our letting journey Rebecca, Chris and Liam helped us every step of the way and made everything easier. Thank you so much again!!

Munure · 26 May 2024

1/5

Trustpilot

Unbelievably rude and untrustworthy

Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.

IXUS · 1 April 2023

5/5

Google

I've worked with the guys at King and Chasemore for over four years now and always find them professional helpful and extremely reliable . There doesn't seem to be anything they won't do to help ,they are always available to answer questions and I wouldn't dream of taking my business anywhere else I have built up a great relationship with many of the team over the years .Keep up the good work

Ali · 13 June 2017

5/5

Google

Amazing service by Atosa, she couldn’t have been more professional - thank you!

Snooki · 12 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Atosa she is very helpful for the conversation and the procedure..thank you

BIJI · 12 June 2023

Agent replied · 11 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King and Chasemore Lettings's Google reviews

Questions about King and Chasemore Lettings Brighton

How many reviews does King and Chasemore Lettings Brighton have?

King and Chasemore Lettings's Brighton office has 318 reviews across two platforms: 300 on Google, 18 on Trustpilot (across the whole business).

What is King and Chasemore Lettings Brighton's rating?

King and Chasemore Lettings Brighton is rated 4.5 out of 5 across all 318 reviews, and 4.7 out of 5 on Google from 300 reviews.

Has King and Chasemore Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: King and Chasemore Lettings, Brighton won Gold; King and Chasemore Lettings, Crawley won Platinum.

Where is King and Chasemore Lettings's Brighton office?

King and Chasemore Lettings Brighton, 52 Norfolk Square, Brighton, BN1 2PA.

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