Trusted Agent profile · Brighton
★★★★★
318 reviews across 2 platforms
52 Norfolk Square, Brighton, BN1 2PA
King and Chasemore Lettings's office in Brighton, at 52 Norfolk Square, is rated 4.5 out of 5 across 318 reviews on two platforms, including 300 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards King and Chasemore Lettings won in 2026.
The Trusted Agent 2026 results for King and Chasemore Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience so far, Ryan and Rebecca have both been very helpful and quick to response in securing our new tenancy.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleGood quality of services. Happy to talk to Atosa
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly, attentive and just all round amazing people. We had a seamless experience after years of horrendous experiences with letting agents.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTravelled 5 hours to view a property with Ryan who was particularly helpful & managed to arrange the viewing at short notice. Really lovely chap.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleKing & Chasemore were brilliant through every step of the process of finding and renting a property. Their communication was prompt and professional. Would very highly recommend
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood service from Atosa and Dan. Timely and straightforward
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood experience letting a flat with Atosa. Would recommend
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly and informative service. Would definitely recommend
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
1/5
GoogleShambles, don't care about the safety of their tenants whatsoever and treat them like trash. Won't be doing business through them.NegativeResponsiveness, Quality, Professionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional great personel and very quick at getting things done that were needed Highley recommended for anyone wanting to letPositiveQuality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuch lovely folks. Efficient and informative and made my move that much easier. Would definitely recommend. Thanks guys xPositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAbsolutely amazing service really helpful!PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can highly recommend this letting agency. They are professional and lovely to deal with.PositiveQuality
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRebecca McIntyre was great, she helped make the process quite smooth. Thank you 👍 …
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeen so helpful in finding me my first home couldn’t recommend enough!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a very pleasant dealing with Atosa, super friendly and helpful!
Thank you for your wonderful 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleNice and responsive, co-operative, friendly. Nothing bad to say!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe have been a customer for over 10 years, purchased the property through the company and used their Lettings and Property Management services ever since. We can highly recommend the Lettings team in Brighton as their service has been impeccable over the years, always being accommodating and keeping all parties (landlord and tenants) informed of any issues.
5/5
GoogleVery professional service, was able to sort issues quickly whilst keeping us informed throughoutPositiveResponsiveness, Professionalism
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery friendly team who have been very understanding and always quick to answer!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleAwful experience. Terrible treatment of tenants. Lowest quality rental experience in Brighton.NegativeQuality
Hi Matthew, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
Googleryan anderson was incredibly accommodating
Thank you for your great 5* review.
5/5
GoogleGreat team very helpful giving me a value on my home
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
1/5
Trustpilot⚠ King & Chasemore (Brighton & Hove
Review: Beware of King & Chasemore Letting Agency
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
King and Chasemore Lettings's Brighton office has 318 reviews across two platforms: 300 on Google, 18 on Trustpilot (across the whole business).
King and Chasemore Lettings Brighton is rated 4.5 out of 5 across all 318 reviews, and 4.7 out of 5 on Google from 300 reviews.
Yes. In The Trusted Agent 2026 awards: King and Chasemore Lettings, Brighton won Gold; King and Chasemore Lettings, Crawley won Platinum.
King and Chasemore Lettings Brighton, 52 Norfolk Square, Brighton, BN1 2PA.
