Trusted Agent profile · Brighton

Kendrick Property Services Brighton reviews

3.5

★★★★★ Good

126 reviews across 2 platforms

10-12, Lewes Road, Brighton, BN2 3HP

Kendrick Property Services's office in Brighton, at 10-12, is rated 3.5 out of 5 across 126 reviews on two platforms, including 124 Google reviews rated 3.6.

Google logo

3.6 / 5

124

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

I would like to say that Kendrick’s property services have provided me with exceptional service in all areas of their expertise, by selling my house for me during the pandemic despite the difficulties with showing houses at this time. Especially with finding me a house to rent at very short notice that suited. They are extremely professional and excellent at communication. They made me feel highly valued as a customer. I strongly recommend them to all sellers/buyers, and renters. Thank you for everything. Pauline Gillard.

Pauline · 21 December 2025

5/5

Google

Highly Recommend Kendricks on the Lewes Road. Dan and Paul were very helpful, efficient and easy to communicate with. Thanks for making the sale of my flat such a smooth process!

Louise · 6 January 2025

Agent replied · 11 January 2025

Hi Louise, Thank you so much for the review, it's very much appreciated. Both Dan and myself wish you all the happiness in your new home. Paul & Dan Kendricks

5/5

Google

As first-time buyers, my partner and I were nervous about buying our first home and not sure what to expect or how to move through all of the steps. Dan has been absolutely fantastic to work with from the word go, when he first showed us round our dream home. He has been kind, professional, quick to act on everything, a great go-between with our vendors and very sensitive to our needs. Dan really took the fear factor out of the equation for us, and I wouldn't hesitate to recommend Kendricks. Paul, the owner, was also fantastic to work with. At no point did we feel pressured to take on in-house services, unlike other agents we dealt with. Kendricks provide an ethical, friendly and very responsive service. Five stars doesn't seem enough!

Chris · 11 March 2024

5/5

Google

Best estate agent to buy or sale with! We have just sold our flat through Kendrick's, and our agent Dan went above and beyond to make sure everything went well for us and our buyers. We bought this flat three years ago via Kendrick's, with Dan as our agent and he did a great job then, so when we decided to sale, selling through Kendrick's was a very easy decision.

Alice · 19 August 2024

1/5

Google

Avoid Kendricks at all costs. One would think that manners would come naturally to a customer service job however, not with these guys. As a tennant, they have frequently made me feel victimised and come across very rude on correspondence. They seem to not have a clue about anything, like when we were certain that there was a plumbing issue in the toilet due to a consistent odour and they directed us to buy an air freshener. I’ve never seen such a patronising tone from someone who is meant to be a professional. Also best of luck if you visit the lettings office on Lewes Road, they are so rude and hostile that they won’t even notice you’ve walked through the door. I wouldn’t even recommend Kendricks to my worst enemy - that’s how disgraceful they are.

Sophie · 13 June 2019

Agent replied · 11 June 2024

Dear Sophie Thank you for your review and we are sorry to hear you were unhappy with our service. We are somewhat perplexed to read your comments regarding the negativity you feel you’ve experienced when entering our office as we are normally known for our friendly and helpful approach towards our customers. In regards to maintenance issues we always try to assist our tenants wherever possible. If you wish to discuss any problems you had during your tenancy then please do not hesitate to contact the office and we would be more than happy to discuss these with you. Kind Regards Kendrick Property Services.

1/5

Google

Kendricks are a shocking service to rent with if you are a student. They appear disinterested and they treat you as though you are an inconvenience. One instance is when a heavy metal plate fell out of our fireplace and they instructed us to wedge it back up the chimney ourselves. This resulted in the metal plate falling back out shortly after straight onto my fingers! Also when you enter their site they don't acknowledge you have arrived and you have to physically walk up to someone at their desk and wave in their face for attention. Will NEVER recommend Kendricks to anyone.

Lauren · 13 June 2019

Agent replied · 11 June 2024

Dear Lauren Thank you for your review, we are sorry to hear you feel as though you have had a poor experience as a student in one of our properties. We are somewhat perplexed to read your comments regarding the negativity you feel you’ve experienced when entering our office as we are normally known for our friendly and helpful approach towards our customers. In regards to the maintenance issue you have mentioned we always notify the landlord of any issues reported to us and act accordingly. If you wish to discuss any problems you had during your tenancy then please do not hesitate to contact the office and we would be more than happy to discuss these with you. Kind Regards Kendrick Property Services.

1/5

Google

Don't use them if you're a student, they have you in and out of a property viewing within 5 minutes and charge costly admin fees for deposits/property holding etc. Had to be persistent with them if we had an issue with the property, which we did! House was one of the few decent 'student' houses out there but they were reluctant to change our faulty boiler etc (took months to get sorted). We were also deducted a big chunk of our deposit for cleaning fees when there was only minimal dust and little or no changes to the original state it was given to us in. On a side note the maintenance guy only was prompt and friendly! Would advise that future tenants attend their moving out inspection so that they don't get stung with incredibly stupid deductions.

Tom · 13 June 2017

Agent replied · 11 June 2024

Thank you for your review and we are sorry to hear you were unhappy with our service, if you wish to discuss any problems you had during your tenancy then please do not hesitate to contact the office and we would be more then happy to discuss these with you regarding the boiler. The gas safety report is carried out annually and any maintenance problems that were reported from you were acted on immediately by our contractor. With reference to our agency fees, I can assure you that our fees are the same amount as all other agencies within Brighton & Hove. Regarding your deposit return, all inventories and check out reports are carried out by an independent company not connected with Kendricks to ensure the report isn't biased in any way to the agent/landlord, we also wrote to you before you vacated with a day and time the report was being carried out so you had an option to attend. We merely carried out the cleaning required to ensure the property was back to the same standard it was when you first moved in. Kind Regards from Kendrick Property Services

5/5

Google

Dan and the team at Kendricks were warm, friendly and professional and helped me and my partner through a big process. They were transparent, friendly and respectful, listened to what we needed and wanted, and helped us achieve a lifelong dream together. Unlike other estate agents, there were no pushy sales tactics, just friendly, down to earth help with figuring out what's right for you, and making it happen. I would absolutely recommend them.

Hannah-Rose · 11 March 2024

5/5

Google

If they would be more stars, i would give them more. Highly reccomend, i rent a flat in december with them, i m more than happy with my choice. Emily was lovely, very helpful and professional. Another thumbs up for them because they fix your queries straightaway, i had some little issues with them answered and fixed it very quicly. Thank you, Emily Wardle, because of you i now have a home, not a house.

Valentina · 13 June 2019

Agent replied · 11 June 2024

Thank you Valentina for your review it is much appreciated. We are so pleased you were happy with our service and we hope you will be happy in your new home. Kind Regards Emily Wardle

5/5

Google

Kendrick’s is an incredible business. A really kind and genuine team who go above and beyond! A real part of the local community

Dan · 15 April 2026

Agent replied · 16 April 2026

Hi Dan, Thank you for your 5 star review, it's very much appreciated. All at Kendrick Property Services wish you all the best for the future.

5/5

Google

We sold our property through Kendricks and both Dan and Paul were extremely helpful throughout what was a really stressful period of around 3 years. We'd sold 3 times and each time the buyer fell through. But we never felt that they gave up and were always pushing the sale through. We now have a wonderful new house and are very grateful for all that Kendricks did.

Ben · 12 June 2020

Agent replied · 11 June 2024

Thank you Ben and Jane for your review. Dan and myself are really pleased to hear that you your family are very happy in your new home. Paul

1/5

Google

Kendrick Property Service is horrible.The most horrible and pathetic Property service that I have ever come across. Any opportunity that you get to go with another agency in Brighton definitely go for them and AVOID these people at all costs. They came into my house without my permission and I asked one of their "proffessional" staff over the phone how many people came into my home without my knowldge and she replied "I dont know" very nonchalantly. I asked to speak to a manager because the phone call was going nowhere. The manager was even more unprofessional and was exremely rude to me. ive been struggling With a mold problem and they dont fix any thing. I was threatned over the phone. Any international students or anyone coming from different countries stay away from them they are very racist. They are unprofessional and will do nothing to help you if you have a problem.

Taher · 12 April 2024

Agent replied · 11 June 2024

Dear Taher Pipo, I'm sorry that you are not happy with our service. Unfortunately, when we carry out mid term inspections and find problems with how the property is being looked after, it is our job to point out the problems and report the condition to our landlords. We have sent you helpful advise on how to look after your property to help but you obviously have not found this helpful. We hope you will be happier in your new home.

5/5

Google

We bought our house through Dan at Kendricks about 6 years ago, and he was so lovely, that it was a really easy decision to use them again to sell! The team are professional as well as friendly, and Dan was great at keeping in touch through the whole process and doing lots of chasing for us! Just wish we weren't moving out of the region, as we'd use them again for our next sell too!

Jo · 12 June 2023

5/5

Google

Dan was honestly the nicest person we came across during our entire moving process. He made the whole process as easy as it ever could be in my opinion. I would and already have recommend Kendricks to my friends and family!

Peter · 12 June 2023

Agent replied · 11 June 2024

Hi Peter, Thank you for your great review and we really pleased you are happy with our services. Thank you for the recommendations as our business is built on recommendations.

5/5

Google

Absolutely fantastic service. My sale wasn’t straightforward but Dan and Paul made it as stress free as possible. Communication was always great and I was kept informed of what was happening every step of the way. Really couldn’t ask for more!

Henry · 12 June 2023

Agent replied · 11 June 2024

Hi Henry, Thank you very much for the great review. Both Dan and myself wish you and your family all the best in your new home. Thank you again Paul.

5/5

Google

We are currently renting our property though Kendrick property services and I cannot speak more highly of them and in particular Jasmine Miller. All interactions with Jasmine have been friendly and helpful including the initial contract setup, a couple of maintenance issues and flexibility and understanding regarding our situation during lock down. Keep up the good work!

Stuart · 12 June 2021

Agent replied · 11 June 2024

Hi Stuart and thank you for review. I have shown your review to Jasmine and she is so pleased that you are happy with the way she has dealt with everything. Everyone hear at Kendrick's try to deal with things in a friendly and efficient manor and it is always good to receive recognition via a nice review. Thanks again Paul Kendrick

5/5

Google

The level of service and communication I received from Kendricks was outstanding. During a tediously long and complex conveyancing process Dan constantly chased solicitors and provided me with regular updates, always with a friendly, professional demeanor. I tell everyone I know who is thinking about selling they would be crazy to use anyone else.PositiveResponsiveness, Professionalism, Value

Mike · 12 June 2021

Agent replied · 11 June 2024

Hi Mike, Thank you for your great review, it's always great to hear that our vendors are happy with our service and appreciate the hard work that goes into chasing and seeing through a difficult transaction. We wish you all the best for the future and Dan is very grateful for the Champagne. Paul and Dan

5/5

Google

From the perspective of someone buying a property listed by them they were fantastic. Dan was friendly, very communicative and made sure things kept moving along, plus he was always available and on time for viewings.

Michael · 16 August 2023

Agent replied · 11 June 2024

Thank you Michael for your great review. I hope you will be happy in your new home. Dan

5/5

Google

We bought a property through Kendrick’s and all I can say is a huge thank you to both Paul and Dan who held my hand every step of the way . It’s always stressful when you are buying and selling with so much uncertainty but whenever I had a wobble they were there at the end of the phone and always supported me. I could not recommend these guys highly enough to any prospective buyer or seller. Thank you both again I will be eternally grateful for your kindness and professionalism though out my saga . Best wishes to you both Joan Wilton

Joan · 15 October 2023

Agent replied · 11 June 2024

Thank you Joan for your review, you have been a pleasure to deal with and we were more than happy to help you through the selling and buying process. We hope you will be happy in your new home.

5/5

Google

Kendricks made selling the house a pleasurable experience. They were very professional but also friendly. Kept us in the loop all the time. If I ever had to go through this experience again wouldn’t hesitate to use them. Would 100 percent recommend them to everyonePositiveResponsiveness, Professionalism

Debbie · 12 June 2022

Agent replied · 11 June 2024

Thank you Debbie for your great review. Both Dan and myself found you a pleasure to deal with and we are glad that you were happy with our services. We wish you all the best for the future. Dan & Paul

5/5

Google

Great agency to deal with ! Friendly, helpful and efficient. Bought a great property at a good price. Paul and Dan were a pleasure to work with. Would certainly recommend Kendrick Property Services !

Ann · 17 July 2023

Agent replied · 11 June 2024

Hi Ann, Thank you so much for the review. I hope that your daughter will be happy in her new home. All the best Paul Kendrick

5/5

Google

Excellent service & professionalism from Dan and Paul on a recent purchase. Thank you & best wishes. Melly

Melissa · 19 January 2026

Agent replied · 26 January 2026

Thank you Melly for your great review. It was great working with you and Dan & Paul at Kendrick Property Services wish you all the best with this new project.

5/5

Google

We let with Kendrick for the last two years when studying in Brighton and couldn’t have had a better experience. Paul was kind and helpful when conducting property viewings and Jasmine was great and prompt at fixing issues during the … More

Peter · 13 October 2024

5/5

Google

Kendrick's made the process of selling our house as easy as possible. They were friendly and approachable, and were happy to answer any questions whenever I called them. Dan was always on top of things, following up with solicitors and always making sure we were informed of what was going on. Highly recommended!

Mike · 12 June 2020

Agent replied · 11 June 2024

Thank you Mike for your review. You and your family have been a pleasure to deal with and we at Kendrick's wish you all the best for the future in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kendrick Property Services's Google reviews

Questions about Kendrick Property Services Brighton

How many reviews does Kendrick Property Services Brighton have?

Kendrick Property Services's Brighton office has 126 reviews across two platforms: 124 on Google, 2 on Yell.

What is Kendrick Property Services Brighton's rating?

Kendrick Property Services Brighton is rated 3.5 out of 5 across all 126 reviews, and 3.6 out of 5 on Google from 124 reviews.

Where is Kendrick Property Services's Brighton office?

Kendrick Property Services Brighton, 10-12, Lewes Road, Brighton, BN2 3HP.

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