Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs we were selling one property and buying two, we were expecting the process to be difficult. Zoe did everything she could to keep the sale moving and helped with our purchases also. She always knew what was happening, was easy to get hold of and was proactive. Having used a few agents in Brighton /Hove, I can say that John Hoole really is one of the best. Highly recommended.
Natasha · 12 June 2021
Agent replied · 11 June 2024
Thanks so much for your review Natasha. We were glad to assist you. Best of luck for the future.
★★★★★ 5/5
GoogleOur experience buying a property under the care of John Hoole was brilliant. Zoe was knowledgable, attentive and efficient. I can highly recommend.
Gabriella · 12 June 2020
Agent replied · 11 June 2024
Very pleased you were happy with the service. Best wishes.
★★★★★ 5/5
GoogleJohn gave me some excellent advice on the current property market, and it’s always been a pleasure to work with him. He always acts in a very professional and courteous manner and I can thoroughly recommend him.
Jonathan · 16 April 2024
Agent replied · 11 June 2024
Thank you for your review Jonathan. Much appreciated. Always here to help if you need us.
★★★★★ 5/5
GoogleWe are about to complete our purchase through John Hoole Estate Agents. Having been searching properties in Brighton for a year and having viewed houses through quite a few agents, I can say that Zoey/John gave us the best experience. They are friendly and helpful, and always get back to you timely. They also know the local property market very well. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Z · 24 August 2021
Agent replied · 11 June 2024
Thanks very much for the review. We really appreciate it and hope you will be very happy in your new house and wish you all the very best of luck for the future.
★★★★★ 5/5
GoogleVery high standard of customer service. I don't think buying or selling is ever easy but John and Zoe made it much more pleasant!
Dick · 13 June 2019
Agent replied · 11 June 2024
It can be a rocky road at times but with a good team on your side it certainly helps smooth the way. Thanks ever so much for your kind review.
★★★★★ 5/5
GoogleProfessional and efficient service from this company. Patient and knowledgable, responding to queries out of office hours - impressive. Thanks Zoe.
Edgar · 12 June 2020
Agent replied · 11 June 2024
Thanks very much Edgar. Really pleased you have been happy.
★★★★★ 5/5
GoogleWe couldn’t be more pleased with the service provided by Zoe Woodward at John Hoole, she is extremely knowledgeable, friendly and efficient.
At one point when our buyers unfortunately pulled out she contacted previous …
AudreyD · 16 April 2024
Agent replied · 11 June 2024
Thanks for your kind words Audrey. We are really pleased you were happy with the service.
★★★★★ 5/5
GoogleGreat experience and John was a pleasure to deal with
Andrew · 16 April 2025
Agent replied · 11 June 2024
Thanks very much for your review Andy. Much appreciated.
★★★★★ 5/5
GoogleIf you are looking for a company of complete integrity with an honest no nonsense approach, all delivered with an efficient yet personable service, than I you need not ook any further. John Hoole Estate Agents are your guys.
Having had multiple dealings with John and his team over two decades I can say that there is not a more trustworthy and professional agency for a long, long way.
Terry · 13 June 2019
Agent replied · 11 June 2024
Thanks very much Terry. Kind words. Much appreciated.
★★★★★ 5/5
GoogleA thoroughly professional approach to our sale throughout from John and Zoe. When our sale was delayed no-one could have worked harder than Zoe to discover the reasons for the delay and to suggest to all parties what was required. The strength of the truly personal service provided could not have been proven more clearly.PositiveResponsiveness, Professionalism
Peter · 12 June 2022
Agent replied · 11 June 2024
Thanks very much Peter for your kind words which were very much appreciated. We are glad to have been of assistance. May we wish you and your brother all the very best for the future.
★★★★★ 5/5
GoogleWe had a fantastic experience with Zoe and John. Very communicative and supported us as buyers throughout the process. Would definitely recommend!
Lee · 17 October 2024
Agent replied · 23 October 2024
Thanks very much Lee. We really appreciate your review and are glad that it all worked out and happily moved into your new home. Best of luck in the future.
★★★★★ 5/5
GoogleBy far the best estate agents in town. John and Zoe always showed an honest caring interest in the entire buying and selling process, even when times got tricky and stressful they managed a great sense of calm and expertise. They were always there to help. A very personal and professional service that I can only recommend.PositiveResponsiveness, Quality, Professionalism, Value
Arthur · 24 August 2021
Agent replied · 11 June 2024
Thanks so much for your kind words Arthur. It gave us great pleasure dealing with you. You put your trust in us to act as agents for you on your sale and took our advice when you bought your next property through us. We would say that the feeling is entirely mutual and send you our warmest wishes for the future.
★★★★★ 5/5
GoogleJohn and Zoe have been excellent throughout the process of selling our property in Brighton. They have given us a very personal service, sold our flat swiftly and made sure that we were fully informed of what was happening during the conveyancing process. Always professional and even-handed despite inevitable frustrations, we were very pleased we chose them as our estate agents and we would recommend them to anyone.
Nicole · 13 June 2018
Agent replied · 11 June 2024
Six years ago when we sold this lovely property to you, we had a good feeling you would be very happy here. I know a part of you will miss it. Now having sold it on for you, it's the start of something new. It has been a pleasure dealing with you and Matt and thank you so much for your business. We wish you all the best in your new home.
★★★★★ 5/5
GoogleZoe and John have both been a pleasure to work with during our house sale. They always come across as if you are their number one client, giving helpful feedback on viewings, and generally helping us find the perfect buyer for our property. Would highly recommend to anyone looking for an agent in Brighton and Hove.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 12 June 2021
Agent replied · 11 June 2024
Thanks Steve. Kind comments and much appreciated. We hope you will be happy in your new house.
★★★★★ 5/5
GoogleJohn Hoole managed both the purchase and eventual sale of our house seven years later. The team were knowledgeable, sensible and trustworthy, and went the extra mile to ensure things went smoothly. The advice given was excellent and particularly with the sale and marketing of of our home we had accepted an offer within seven days of going to market! WE cannot recommend highly enough.
Ellie · 13 June 2019
Agent replied · 11 June 2024
Selling a home to you back in 2011 and selling that same home for you today speaks volumes about your happiness with our service. Thanks again for a lovely review.
★★★★★ 5/5
GoogleThey were very professional and made the whole process of moving a stress free experience, which I was worried it would be. The team were friendly and always at the end of the phone for any help or queries. I would defiantly use John Hoole estate agents again if I was to move.PositiveResponsiveness, Quality, Professionalism, Value
Ann · 24 August 2021
Agent replied · 11 June 2024
Hi Ann. Thanks very much for your review. The transaction presented quite a number of challenges along the way. However, I would say it was very much a team effort, with you included. It was a pleasure selling a home for you a second time. Best wishes.
★★★★★ 5/5
GoogleJohn Hoole are a small agent with a great amount of experience. As such the service received is attentive and personal. I would thoroughly recommend.
Siobhan · 16 April 2024
Agent replied · 11 June 2024
Thank you for your review Siobhan. Kind words and much appreciated!
★★★★★ 5/5
GoogleOutstanding in every aspect from the valuation to sale and completion. Transparent and responsive, I have had a positive experience selling my house through John Hoole Estate agent. I highly recommend John and Zoe for their expertise in real estate and skilled customer relation.PositiveResponsiveness, Quality, Professionalism, Value
Wallis · 12 June 2022
Agent replied · 11 June 2024
We are so pleased that you had belief and confidence in our company, entrusting us with the sale of your house, and that you have been happy with the service. Very best of luck and warm wishes for you in your new home in London. Do come and say hello whenever you are in Brighton.
★★★★★ 5/5
GoogleHelped us find a mortgage quickly showing amazing knowledge of an unusual situation. We are very, very grateful and strongly recommend this service.
Deborah · 16 April 2024
Agent replied · 11 June 2024
Thanks for the review. I'll make a diary note to contact you when the remortgage is due! Best wishes to you both in the new home. John
★★★★★ 5/5
GoogleVery helpful with a challenging purchase, the team were so supportive when things were not going quite to plan! Eventually it all worked out and contracts signed and completed, and now in my new flat. Thank you for your help and support I really appreciate it.
Sandy · 12 June 2022
Agent replied · 11 June 2024
Perseverance, determination and belief paid off on all fronts! It was a joint effort so hugh congratulations to you Sandy. We are so pleased that you're happy in your new home. We look forward to seeing it again when you have finished all the work. Hope all goes well. Speak soon.
★★★★★ 5/5
GoogleExcellent service from an excellent team. Would recommend the John Hoole team in a heartbeat.
Matthew · 18 August 2024
Agent replied · 23 August 2024
Thank you Matthew. We really appreciate your review.
★★★★★ 5/5
GoogleI would highly recommend John Hoole Estate Agents. Both Zoe and John gave outstanding service to help us sell our flat.
Michael · 16 April 2024
Agent replied · 11 June 2024
Thank you so much for your glowing recommendation! We're thrilled to hear that your received outstanding service throughout the process. If you need anything else in the future, don't hesitate to reach out. Best wishes from all the team.
★★★★★ 5/5
GoogleI bought with John Hoole in November 2018. I found Zoe and John to be extremely professional and not at all like your stereotypical estate agents. I wouldn’t hesitate to use them to sell my property in the future (though as I’m not planning to move until I retire, that may be some time in the future).
James · 13 June 2019
Agent replied · 11 June 2024
Hi James. We are delighted to have found you the house of your dreams. Hope you and the family will be happy there for many years to come. Thanks for the kind review.
★★★★★ 5/5
GoogleJohn and Zoe have a great deal of expertise in property purchase and sale. They have an open and honest approach to all aspects of the buying and selling process and will help pull out the stops in order to help things progress as swiftly as possible. I highly recommend their services.
Lynne · 12 June 2020
Agent replied · 11 June 2024
Thanks Lynne. It has been a pleasure dealing with you over the years. Really appreciate your review.
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