Trusted Agent profile · Brighton

John Hoole Estate Agents Brighton reviews

★★★★★ Excellent

136 reviews across 1 platform

214 Dyke Road, Brighton, BN1 5AA

John Hoole Estate Agents's office in Brighton, at 214 Dyke Road, is rated 5.0 out of 5 across 136 reviews on 1 platform, including 136 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

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5.0 / 5

136

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for John Hoole Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

John and Zoe were excellent in assisting with the sale of my property on Dyke road. They really new the area well and were very helpful with marketing the property at the right price. I felt they were very honest and genuine through out. If you are selling a property around Brighton or Hove i would highly recommend using John Hoole estate agents if you want a reliable honest estate agent.

Joe · 12 June 2021

Agent replied · 11 June 2024

Thanks so much Joe. Really appreciate your review. Best wishes in your new home.

5/5

Google

Great experience - highly recommended! Very knowledgeable about the process and even the building that I was buying - making it much easier to follow what was going on. Zoe was also fantastic at following up with the various parties, and making sure that nothing was left to chance. Zoe was always on hand and has been very accommodating during the whole process. Plus both Zoe and John are very friendly and genuine which makes all the difference!

Katie · 13 June 2018

Agent replied · 11 June 2024

Thanks for your feedback Katie. Very much appreciated. We wish you well in your new property and hope you will enjoy that great view for many years to come!

5/5

Google

Great service, friendly and very helpful. We used John Hoole to buy our first flat and they could not have been more helpful and professional. Zoe was who we dealt with and she was great, brilliant regular communication. Thank you

Suzy · 16 April 2024

Agent replied · 11 June 2024

Thanks for your review Suzy. We hope you will be very happy in your new home in Kemptown. Best of luck from us all

5/5

Google

Zoe and John were both such a pleasure to work with. Throughout my entire purchase process, they kept communication up and kept me thoroughly informed of the entire process. Nothing was ever too much of an ask and dealing with them was always a joy - even throughout the stressful moments of purchasing a property. I have had bad experiences with estate agents in the past, but Zoe and John completely changed the game. I seriously could not recommend John Hoole Estate Agents more - next time I go to buy or sell a property, they will be my go-to.

LOH1804 · 18 August 2024

Agent replied · 23 August 2024

Such lovely words....thanks so much! You were also an absolute pleasure to deal with and we really appreciate the feedback. We hope you'll be very happy in your new home. Best of luck from us!!

5/5

Google

John and Zoe were brilliant throughout the process of selling my flat. They were open, honest, and made sure the transaction went smoothly. Highly recommended.

James · 15 November 2024

Agent replied · 10 November 2024

Working with you was a pleasure James. Really glad you were happy with our service. Keep in touch. Best of luck for the future, to you both, in your new home.

5/5

Google

So glad we chose to sell our house with John Hoole Estate Agents. John and Zoe are both lovely and are total professionals. We’ve moved a lot over the years and this was by far the easiest and most pleasant transaction. Would recommend them to anyone and will certainly use them again if we ever move in the future.

Phil · 12 May 2025

Agent replied · 27 May 2025

Thank you very much for your review. This was one of the more straightforward transactions thankfully, but it was certainly a team effort and we appreciate your help as owners. It was a pleasure dealing with you and we wish you both well for the future.

5/5

Google

Zoe was so helpful during the whole process of our house move. We felt very well supported and she went the extra mile for us. We’re so grateful and excited to be moving into our new home.

M · 16 April 2024

Agent replied · 11 June 2024

Thank you so much Morgan for your kind words and it was a pleasure helping you and Henry buy your first home together. We hope you’ll be very happy in your lovely new flat.

5/5

Google

Zoe from John Hoole Estate Agents was totally brilliant throughout. Utterly professional and expert in navigating a complex chain to completion, great comms at all stages so we knew exactly where things were - and hugely knowledgeable in dealing with issues/roadblocks along the way. Zoe's slick professionalism, excellent management (and good humour!) throughout were exemplary, really were the difference in ensuring a great outcome for all. Our future go-to Estate Agents in Brighton.

1939 · 17 October 2024

Agent replied · 23 October 2024

Thank you so much David for your glowing review and sentiments reciprocated in fact - as both you and our seller were a joy to work alongside - in what turned out to be an extremely testing situation for all concerned. John and I wish you and your family all the best in your new home and welcome to Brighton!

5/5

Google

We sold our house through John Hoole and were very impressed with the service we received. John and Zoe were professional, friendly and helpful and gave us sound advice and support. Zoe was very good at communicating with us and keeping things moving during the minor delays we encountered and this made the process as stress free as possible. A great local agent - highly recommended.

James · 12 June 2020

Agent replied · 11 June 2024

Thanks very much for your kind review. We are delighted you were pleased with the service. Have a great Christmas and best wishes for the new year!

5/5

Google

Words can’t explain how fantastic Zoe has been in our painfully long property chain; she has been instrumental in the successful completion and without Zoe’s superb organisational skills and sheer determination I don’t think we would have made it to the day we collected the keys! We would HIGHLY RECOMMEND Zoe (and John Hoole).

Melody · 12 June 2022

Agent replied · 11 June 2024

Thank you for your kind review Melody. We’re so pleased that you found the experience, even with the very long chain we had to contend with, to be a success. We wish you and your family all the best now you have made your move from north to south, and hope that the new chapter will bring lots of happiness. Zoe

5/5

Google

We chose John Hoole after a recommendation from a friend and the service provided was fantastic. A particular shout out to Zoe who was super helpful not only on our sale, but also answering queries I had on my forward purchase as well. Would definitely recommend to anyone who requires a professional but also personable and friendly local estate agency :)

Andy · 12 June 2020

Agent replied · 11 June 2024

Thanks so much Andy. It's great when we hear the service was 'fantastic'. It means a lot. Best of luck for 2020 in your new home and regards to the family.

5/5

Google

John and Zoe kept us informed of progress of our sale at every stage. They were very helpful in dealing with any issues that arose and gave us sound advice when needed. Their service was efficient and effective in dealing with all parties during the sale. I would certainly recommend John Hoole Estate Agents.

Mark · 12 June 2020

Agent replied · 11 June 2024

Hi Mark. Thanks for your review. It means a lot as we are always keen to know that we are doing things the right way and giving added value to the home move process. All the best! John

5/5

Google

I’ve dealt with a lot of agents in my time since returning to UK from Cuba, and John and the team are one of the best in Brighton. John is just a really nice person. He is genuine, friendly and knows his stuff. He just happens to be an estate agent! Seriously, despite some not so good experiences with quite a few estate agents John Hoole is someone I trust and if I ever have to move again I would not hesitate to use.

Joy · 12 June 2023

Agent replied · 11 June 2024

Thanks for the review Joy. It looks like it might be a few years before you move again, but you know where we are when you do! Best of luck in your new home.

5/5

Google

This was the first time I had sold a property, and I couldn't have asked for a better estate agents than John Hoole. Zoe looked after the sale and I always felt that everything was under control. I like the fact that it's a smaller agency - they always have time for you, and any query or question was answered quickly and efficiently. At the time of writing John Hoole have 105 Google reviews from sellers and buyers, all of them five stars. That's not an easy achievement and should speak volumes to anyone who is considering who to engage as an agent in Brighton & Hove.

Rachel · 12 June 2023

Agent replied · 11 June 2024

Hi Rachel. Thanks very much for taking the time to complete your review. We really appreciate your feedback and comments. Best of luck in your new home.

5/5

Google

Professional, friendly and efficient, Zoe was a pleasure to work with through the process of purchasing my flat. I would definitely recommend John Hoole to others. They were genuine and trustworthy, which isn't always the case in the property market.

Chloe · 12 June 2022

Agent replied · 11 June 2024

It was a pleasure to help you with your purchase Chloe and back at you with your super efficiency! So pleased that you have now exchanged and have a lovely new flat to look forward to moving into.

5/5

Google

John has helped buy and sell several properties for me and my family. The most recent was the sale of my central Brighton hotel which I had for many years. It was straightforward and didn’t take long even though there were a few challenges along the way. It was not an easy time for me personally, but with John’s help he provided reassurance, superb contacts, invaluable advice and always went out of his way to help.

Sarahsimone · 12 June 2023

Agent replied · 11 June 2024

One hotel sold for you and one more to conclude. Nearly there! I think 2023 will be a good year for you! Thanks kindly for the review. Much appreciated.

5/5

Google

I used John Hoole when I bought my first flat and they were my first choice when I decided to sell it. Working with John and Zoe was a pleasure, all aspects of their service was brilliant, regular communication and updates, supportive approach, and excellent expertise. I couldn't recommend them enough.

Kate · 13 June 2019

Agent replied · 11 June 2024

Thank you so much for your kind comments. We really appreciate the feedback. Delighted you were happy with the service.

5/5

Google

My partner and I had a wonderful experience with Zoe and John Hoole estate agents! As first time buyers, we were guided through the process smoothly and Zoe remained in close contact at every step. Could not be happier with the service, and looking forward to our move to Brighton! Highly recommend John Hoole and Zoe :)

Amal · 19 July 2024

Agent replied · 23 August 2024

Thanks Amal, welcome to the neighbourhood! We hope to see you soon and congratulations on your new purchase.

5/5

Google

Absolutely outstanding service! I can't recommend them highly enough. Zoe who mainly dealt with me, was always organised, skilled, proactive, professional, and supportive. If you're thinking of selling your flat or house, I'd strongly suggest using John Hoole and Co.

Nick · 6 March 2025

Agent replied · 15 April 2025

We’re so thrilled for you that your move is happening, after a couple of hiccups along the way, it’s so great that your plans are finally coming to fruition. Thank you for your kind words and it’s been a great pleasure working with you.

5/5

Google

Moving home is never easy, however John & Zoe were extremely helpful in making it as stress free as possible. They were always on the end of the telephone when needed and their manner was friendly and professional. We were very pleased with their support throughout.

Roger · 13 June 2019

Agent replied · 11 June 2024

Thanks very much for your comments. We really appreciate the feedback. Best of luck in your new home.

5/5

Google

Professional, great communication and generally very helpful. I have dealt with pushy/fake/irritating estate agents in the past but John and Zoe were very easy and helpful to deal with. Would definitely recommend.

Ellie · 12 June 2022

Agent replied · 11 June 2024

Thanks for your kind offer to recommend our services. We really appreciate this feedback. Thanks Ellie.

5/5

Google

My husband and I recently sold our flat (which we also bought through John Hoole in 2013) and purchased our new house with John Hoole. We highly recommend John Hoole Estate Agents. From our first appointment for our valuation with John Hoole we were impressed with his professional manner and experience. We had a somewhat difficult sale due to issues beyond their control. Zoe (and John) went above and beyond for us and we have them to thank that we managed to sell our flat and purchase a perfect home in Brighton! I highly recommend!!!PositiveResponsiveness, Quality, Professionalism

Hannah · 12 June 2022

Agent replied · 11 June 2024

Thanks Hannah. it was an absolute pleasure dealing with you both and we really appreciate your comments.

5/5

Google

John Hoole Estate Agents would be my one and only option if I was to ever recommend or need an estate agent in Brighton and Hove. John and Zoe are genuine, honest, friendly, and extremely professional. It was a challenging purchase with a complicated chain. But they always kept me updated on my purchase/chain (phone calls, emails and voicemails), were on the ball and were always chasing all parties in the chain. They went above and beyond their duties to help in any way they could and always gave expert advice. This was really appreciated and comforting, especially as I was a first-time buyer. Thank you, John and Zoe.

Michael · 12 June 2022

Agent replied · 11 June 2024

It was truly a pleasure to help you with your purchase Michael. Good communication is a vital ingredient as too is remaining on the ball and I'm really pleased that you feel feel we went above and beyond your expectations. We hope you will be really happy in your new/first home. Thank so much for your review.

5/5

Google

From the initial property valuation to completion, John and Zoe provided a good quality service. They were always approachable, gave regular updates on progress and kept in touch with the buyers and solicitors. Their advice was sound and honest with no 'fudge' or harassment. They inspired confidence and trust. It has been a pleasure to use a small agency for the first time. I can highly recommend them and will not hesitate to use their services in the future.

Michael · 12 June 2022

Agent replied · 11 June 2024

We really appreciate the review and thank you for the business. It was a pleasure.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Hoole Estate Agents's Google reviews

Questions about John Hoole Estate Agents Brighton

Has John Hoole Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: John Hoole Estate Agents, Brighton won Trusted Agent.

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