Brand Vaughan Brighton reviews

★★★★★ 5/5

Trustpilot

Tom & George

Tom was great at understanding our requirements and offered invaluable market advice. George took over at the offer stage and we trusted his professionalism from start to finish, always keeping us in the loop along the journey and nothing was too much trouble. Thank you so much

Cara · 2 November 2024

★★★★★ 5/5

Trustpilot

Huge thanks to Dee!

Our sale was quite a lengthy process for a number of reasons, none of which were the fault of Brand Vaughan. During this time Dee was incredibly supportive, always on top of what was happening, and very responsive to calls and emails. Thanks again Dee!

Ian · 25 November 2024

★★★★★ 5/5

Trustpilot

Thank you George (Taylor)

Thank you George (Taylor), for all your help during the sale. The fact that you worked diligently throughout to ensure that all parties were informed and up to date, and helped to keep things 'moving' throughout the process has, put simply, been invaluable.

Preston · 20 December 2024

★★★★★ 5/5

Google

We bought via Brand Vaughan Preston Park and the team were great throughout. From first viewing with Natasha through the offer phase with Kate to the progression and completion with Chloe. A smart and on-the-ball team who helped keep everything moving at pace, and with a sense of humour. Very happy customers - and in our new home!

Daniel · 13 April 2024

★★★★★ 5/5

Trustpilot

Fantastic Estate Agents!

Our experience with Brand Vaughan has been great from the very first interactions. They were very flexible in helping to rearrange our viewing when our journey was delayed & have been so easy to deal with. The application process is quick & easy & Abigail kept us updating from first thing Monday morning to paying the holding deposit the same day. We can’t Thankyou enough for helping us start our new life in Brighton!

Keely · 6 March 2023

★★★★★ 5/5

Trustpilot

Property Relationship Manager

Dylan Dinsdale is my newly appointed Property Relationship Manager, and I cannot recommend him highly enough. He's responsive and discusses issues with me before advising the most appropriate course of action. This advice is invariably considered and appropriate.

Anon · 23 January 2026

★★★★★ 5/5

Trustpilot

Highly Recommended

I have been renting a Student house in Brighton for several years through Brand Vaughan's Student Lets department. They have found a constant stream of tenants well ahead of time so that the property has been let without any empty periods. Their Maintenance Department is second to none, Lizzy Van Orden has looked after the property for several years and has gone the extra mile to make sure everything runs smoothly. I have recently sold the property through their sales department which again has been excellent. They found a buyer very quickly and when things were not working out were quite prepared to remarket. In the end things got resolved and the sale went through. They know the market and have developed a highly efficient and user friendly way of doing things. Highly recommended with many thanks. Jan C.

Customer · 1 July 2022

★★★★★ 5/5

Google

We sold our house through Brand Vaughan, bucking the trend of the immediately local agents as we felt they had looked to exercise as much value for us as possible when looking at what our property had to offer potential buyers. Big thanks to David, the director there, who initiated the marketing strategy. Thereon we dealt with the team including Kate / Chloe / Chiara, who were always at hand to firstly set about getting the sales particulars in order before we then generated viewings - cannot recall the name of the lady doing these but she was great and gave very detailed feedback. It was not long until we were under offer and in full knowledge of what the position of the applicant was. Chloe was instrumental in the process and despite our having a short chain there were some delays on our ongoing purchase which were frustrating but well handled in terms of comms to our buyers. Overall a really good experience with the team and I would not hesitate to recommend them. Thank you.

David · 13 June 2022

★★★★★ 5/5

Google

We recently purchased a house through Brand Vaughan we found them to be professional , helpful and friendly throughout the whole process and always went out of their way to deal with any issues that arose and always kept us updated with any news. Particular thanks to Chloe , who was our main contact throughout our purchase and was really helpful and with a great sense of humour . We would highly recommend Brand Vaughan to anyone who wants a friendly , efficient and professional service

David · 13 June 2022

★★★★★ 5/5

Trustpilot

My property letting

The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.

Min · 19 September 2026

★★★★★ 5/5

Trustpilot

Zara is awesome!!

Zara was so lovely! She was really sweet, explained everything well and overall made the viewing a very pleasant experience! 🥰

Leo · 1 June 2026

★★★★★ 5/5

Trustpilot

Quality service at its best with Brand Vaughan!

Me and my husband just arrived here in Brighton last 12th of May 2022. We rented a flat to stay for a month and started searching for a long term place to live nearby the Royal Sussex County Hospital, since we will be working there. We started viewing flats and sending applications to different agencies. Then, Joshua Jiminez from Brand Vaughan called to tell me that our application was approved by the landlord. From that moment until now, Joshua has been very patient and helpful in our application. We are so happy that we entrusted someone who has integrity and compassion with people who are in need of his high quality service. Due to this, we referred Brand Vaughan to our trust's housing manager for our colleagues who are still searching for their long term homes here in Brighton. We can guarantee that Brand Vaughan is a reliable company with professional and top caliber agents.

Mary · 30 May 2022

★★★★★ 1/5

Trustpilot

Liars, manipulative marketing and an empathy vacuum.

Overall our experience with brand Vaughan has been extremely stressful and caused us all significant unexpected financial stress, if 0/5 was an option that is what I’d give them. On the viewing we were not told about needing to pay a months rent (£700) 5 months prior to our student loans being paid. I don’t know where any company expects students who are working part time to pay £700 upfront without a student loan. Especially when this is not explicitly expressed. There is 0 empathy for our situation and no respect when it comes to the honest mistake made by the letting agent who failed to inform us of not only a holding deposit, but also the first months rent and security deposit. Meaning have paid £838 before even stepping foot in the door for a single room in a extremely average house. Not only that but we were also told the incorrect rent in the viewing. This agent LOVES to use manipulative language in their marketing to ensure that people view properties thinking they are affordable when actually they cost potentially hundreds more each month. Honestly, I would never trust this company, they do not provide you with any empathy or security. Moving out of home for the first time with these cowboys as your bridge to your (rogue and unempathetic) landlord has been an extremely stressful process.

Anonymous · 28 April 2022

★★★★★ 5/5

Trustpilot

Best estate agents

I must say Brand Vaughan estate agents are very quick to respond and very helpful in finding you the best place suitable for your needs. I had very good experience with Them especially Kamila who was able to get in touch with landlord and sort everything within a single day to reach the point of referencing.

Shahzeen · 10 April 2024

★★★★★ 5/5

Trustpilot

Jay Melton Ball was great for us in our…

Jay Melton Ball was great for us in our quest to find the right place and go through all the process! Jay was diligent , efficient ,very knowledgable and friendly. What should have been a stressful experience was made easy by Jay. Highly recommend.

Tania · 1 November 2024

★★★★★ 1/5

Trustpilot

Very poor - Avoid

Very poor service all round. Have used in the past to buy and sell and was previously very pleased but not any more.Asked to value my property, they turned up over 20 minutes late with no call to advise me of this. Valuation was promised by the end of the day and still has not arrived 2 days later.Company appeared arrogant and not interested as they have so many properties to sell. Very good at saying how wonderful they are but with this level of service it will not last long. Avoid - there are many better agents in Brighton.

Anonymous · 15 April 2022

★★★★★ 5/5

Trustpilot

Excellent team at Preston Park

Charters Preston Park (Brand Vaughan when we started our buyer journey) have been excellent to work with. From viewing to completion, they’ve been proactive, supportive and, honestly, quite a lot of fun. Special mention goes to Kate and Kay who are both brilliant. They helped us to feel reassured and calm in the face of a five-house chain and all the tribulations that came with it. Thanks team!

Isabel · 1 June 2026

★★★★★ 5/5

Trustpilot

Joe Oakley called to explain an issue…

Joe Oakley called to explain an issue with property,which tenant had reported, and gave all the options to resolve.

Jay · 23 September 2026

★★★★★ 5/5

Trustpilot

Incredibly fast

Incredibly fast - we managed to view, apply and pay the holding fee for a flat all in one day. Given the current competitive climate for housing in Brighton, I was thoroughly impressed by how easy they made it for us. I had heard good reviews for Brand Vaughn so trusted them, and was not disappointed. Thank you all, particularly Abigail, for making a stressful situation so easy. We look forward to moving into our new flat!

Miss · 17 August 2022

★★★★★ 5/5

Trustpilot

We worked with George Taylor on our…

We worked with George Taylor on our first house purchase. We found him to have a high level of communication and thorough in his approach. We had several challenges with our chain, but George supported us throughout. I would recommend him and his team!

Owain · 25 October 2024

★★★★★ 5/5

Trustpilot

I bought a house with the Alton branch

I bought a house with the Alton branch. The whole service they provided was excellent and Jane was outstanding!!

Jim · 3 June 2026

★★★★★ 5/5

Trustpilot

Abigail Mallett - Tisbury Road

Abigail was extremely lovely and welcoming, and was great in showing me around the flat. She also offered so much useful help in what I would need to do to apply for the flat in going forwards, and also offered great advice in what I could mention within my application that may help. She also sounded generally pleased to hear when I had been approved which in turn made me even more appreciative in being successful!

Customer · 6 September 2022

★★★★★ 5/5

Trustpilot

Connor fennell and the Brand Vaughan team

Our experience with brand Vaughan has been very positive. All the staff are very polite and approachable making it very easy to talk with them about any concerns, especially Connor (fennell) who made the renting process very straight forward and smooth, relieving any pressure or stresses that naturally come with moving

Chloe · 26 August 2025

★★★★★ 5/5

Trustpilot

they are efficient and reliable I have…

they are efficient and reliable I have been their client for over 20 years, so speak from experience.

Julia · 23 September 2026