Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended
Glenn and the team at 7 Dials did a great job helping us sell our two bedroom flat in central Brighton. In particular, we liked the way it was presented online with some excellent photographs and the professional way the open day and subsequent viewings were handled. Glenn helped us get a good price for the flat and during the subsequent process of moving the chain towards completion, he did a great job of keeping our buyer on-board and advising us on how best to deal with solicitors in order to complete as quickly as possible. I would be happy to recommend them to anyone looking to buy or sell in Brighton.
David · 16 July 2021
Agent replied · 27 December 2024
Hi DavidThank for such a great review of how Glenn and the team at our Brighton Office handled the sale of your flat. Really pleased to hear that we were able to secure a good price for you and that the communication as the sale progressed was good too. Glenn is very conscientious and would have been very keen to do a good job from start to finish. Thanks againSteve Neocleous
★★★★★ 5/5
TrustpilotExcellent Experience
I had such great support from Beth Jones throughout the process of selling my home. She, Lisa and the team were always helpful and professional and guided me through everything at what was a very challenging time for me personally. It was such peace of mind knowing they were on top of everything when I could not be, and I can't speak more highly of their dedication and attention to detail. It really made the difference to work with a team I felt I could trust. Thank you so much! Sandra :-)
Sandra · 20 June 2021
Agent replied · 27 December 2024
Hi SandraReally kind of you to take the time to leave such a great review of Beth & Lisa. The two of them are a great team and as you rightly identified they work so hard to ensure that their clients are kept informed at all times and that they are on top of things. So nice knowing that you felt that you could trust them, that's so important. Thanks againSteve Neocleous
★★★★★ 5/5
GoogleCannot speak more highly of Brand Vaughan Estate agents in Kemp Town, the service provided was second to none.
I need to give a special mention about Dee at that office, she worked over and above to assist with our sale.
Thank you
RB
Roger · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words. We are thrilled to hear that you found our service to be second to none and that Dee provided you with such reliable support throughout your sale. Your feedback means a lot to us and we will be sure to share it with the team.
★★★★★ 5/5
GoogleDealt with sales team in the Kemp Town office and couldn’t have asked for a better service from beginning to end. From the first valuation and all the information and guidance I was given, to the viewing that sold it to my buyers, I felt 100% confident with Brand Vaughan as my sale agents. Wouldn’t go anywhere else!
Dennis · 11 October 2025
Agent replied · 24 October 2024
Thank you so much for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with our sales team in the Kemp Town office. It’s wonderful to know that the support and guidance from the initial valuation through to the successful sale gave you full confidence in our service.
We truly appreciate your trust in Brand Vaughan and are delighted to have been a part of your journey. If you ever need assistance in the future, we’d be more than happy to help.
★★★★★ 5/5
TrustpilotMy partner and I have been renting with…
My partner and I have been renting with Brand Vaughan for the past one year and it has been a really good experience. Our property manager, Andre, has been very helpful and responsive throughout our tenancy. There were delays in receiving a few amenities for our place, but Andre made sure everything was taken care of. Highly recommended!
Rohan · 11 October 2023
Agent replied · 12 June 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotIt was my first time buying a property…
It was my first time buying a property and I am glad I had Dee as my agent. She is very kind, professional and has great communication skills. All my queries were answered in a prompt manner. She gave me huge support during this stressful process:))) and I am now a happy owner of a beautiful property 💓 I would highly recommend MM agency and Dee if you are looking to buy or sell. I had experience with some agents who you had to chase to reply your emails regarding important questions. Thank you Dee very much for all your support and professional approach ❤️
Alina · 23 April 2024
★★★★★ 5/5
TrustpilotSale in Chalfont Drive.
I have been delighted with the service provided by Amy Newman. She took over the handling of our sales after the manager left and there have been a number of challenges to say the least. However, Amy was so professionals throughout the whole process with a superb eye for detail. Nothing ever seems to be too much trouble for her and she ahs followed up with both sides and our solicitors along the way.Thank you very much indeed.Alan
Alan · 9 June 2021
Agent replied · 27 December 2024
Hi AlanThank you very much indeed for taking the time to post such a cracking review. Amy is extremely good at what she does and as you say has an eye for detail. Good to know that you were pleased at how she shepherded things through for you.We wish you all the best in your new home. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotWhen I met Abi I knew straight away I…
When I met Abi I knew straight away I wanted to market and rent my flat out with Brand Vaughan She is warm calm business like and friendly. The gentleman who took the photos was a gem too. I rented my place with Brand Vaughn Brighton 11 years ago and was very happy with their service. Another lady Lucy was fab too who showed around another person.
Susie · 13 December 2022
Agent replied · 12 June 2024
Thank you very much Susie. We will pass your kind words on to Abi and the team.
★★★★★ 5/5
TrustpilotA very positive experience purchasing…
A very positive experience purchasing through Brand Vaughan our agent Dee was very helpful and always kept us informed, nothing was ever too much trouble. If I was ever to sell on I would definitely consider BV as an option.
Miss · 4 September 2024
Agent replied · 22 October 2024
Thank you for your positive review! We’re delighted to hear that you had a great experience purchasing through Brand Vaughan.
★★★★★ 5/5
GoogleBrand Vaughan sold my 'Buy to let' property in Brighton and completion went through last month. The staff have been very friendly & supportive throughout the sales process - especially Kieran Murray & Holly Davis. They chased the solicitors when necessary and kept me informed of progress. They were a pleasure to deal with. Clive Stoker.
Clive · 20 October 2023
Agent replied · 16 June 2024
We are delighted to hear that you had a great experience with us Clive. Thank you for sharing your positive feedback and for choosing Brand Vaughan.
★★★★★ 5/5
TrustpilotZara was a very warm and welcoming…
Zara was a very warm and welcoming staff member for our viewing!
Mr · 1 June 2026
★★★★★ 5/5
TrustpilotParris did a great job arranging…
Parris did a great job arranging firedoor certifications for me. Thank you
R · 15 September 2026
Agent replied · 23 September 2026
Thank you for your 5 star review, we will ensure Parris is aware.
★★★★★ 5/5
TrustpilotSale of Property
Dee was absolutely amazing through the entire process. Always accessible, very friendly and supportive. She did everything she could to get it across the line through a sometimes difficult sale process. Would definitely recommend!Richard.
Richard · 25 November 2024
Agent replied · 27 December 2024
Thank you so much for your kind words, Richard! We’re thrilled to hear that Dee provided such exceptional support throughout the sale process. Her friendliness, accessibility, and determination to navigate any challenges are exactly what we strive for. Your recommendation means a lot to us, and we’ll be sure to pass on your gratitude to Dee. Thank you for sharing your experience!
★★★★★ 5/5
TrustpilotLucy was super helpful
Lucy was super helpful and welcoming during my viewing yesterday! She gave clear and accurate advice on how to proceed with securing the flat and the other information regarding the lease, and over all amazing service! Been renting with Brand Vaughan for a while now and have never had an issue when dealing with them!
Harry · 24 October 2023
Agent replied · 12 June 2024
Thank you so much for your review Harry. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotExcellent service from Joshua at Brand Vaughan
Joshua was the person that we dealt with mostly to secure our new home through Brand Vaughan. He was very responsive and always willing to help answer questions, find out information and have a chat when needed. The whole process was super efficient: every step is automated and thoroughly explained and you are always aware of what is expected and what happens next. Very professional, trustworthy and will definitely recommend.
Yolandi · 23 April 2022
Agent replied · 12 June 2024
Thank you, we will pass your review on to Joshua.
★★★★★ 5/5
TrustpilotFriendly, professional and helpful
Brand Vaughan were really professional and helpful! Connor was a great help and kept looking for places for us when our first application wasn't successful, and Lucy showed our friends around since we couldn't make the viewing and was really accommodating and gave us some invaluable tips.
Katie · 19 March 2024
Agent replied · 12 June 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotLucy has been absolutely amazing
Lucy has been absolutely amazing, she answered and explained all questions I had. She made the process very easy & I am extremely happy that I got in touch with Brand Vaughan as I am now moving to Brighton from London. Thank you to Lucy and the entire team…
Raphael · 6 February 2024
Agent replied · 12 June 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotGenuinely hardworking Agents and great service
We were really happy with the service we received from Mishon McKay. Josh and Alex were really professional, friendly and were always really attentive and fast to reply to ours and our solicitors requests. They sold our house quickly through going the extra mile, contacting potential clients before the house was on the market! More importantly they made the whole process really stress free by their warm and genuinely supportive and trustworthy advice! I will definitely be recommending them in future and would not hesitate to use them next time.. although hopefully that’s not for a while.. they found us our dream home! Thanks to all the team ..
Zoe · 17 February 2020
Agent replied · 12 June 2024
Thank you for the positive feedback.
★★★★★ 5/5
TrustpilotSue was always very friendly and tried…
Sue was always very friendly and tried to get answers to any questions I had as quickly as possible. I was buying a property from them. Thanks Sue for all your help.
Kerrie · 26 November 2024
Agent replied · 27 December 2024
Thank you for your kind feedback! We’re delighted to hear that Sue was friendly and attentive, ensuring your questions were answered promptly during your property purchase. Your kind words mean a lot, and we’ll be sure to pass on your thanks to Sue. Wishing you all the best in your new home!
★★★★★ 1/5
TrustpilotEstate Agentese!
I am not, nor am I ever likely to be, a client of your company, even if I lived in your area. Why? Well, when I see a property advertised on Chichester Terrace, Brighton with, allegedly, Atlantic Ocean views (Sunday Times Feb 28th) I wonder whether your staff have any comprehension of the geography of our country. The distance from Brighton to Land’s End is over 300 miles! Thus, Atlantic Ocean views? I don’t think so!
Malcolm · 9 March 2021
Agent replied · 27 December 2024
Thank you for taking the time to post a review about the article that appeared recently in the Sunday Times. Naturally we were sad to see your 1-star review given that we didn’t write this copy for The Sunday Times. Although the journalist referred to it as the Atlantic Ocean our own property detail s do, in fact, refer to it as the English Channel, but hey wouldn’t we all like to be looking out onto the Atlantic Ocean right now! We are a team of property professionals who are proud to share our expertise of the property market across Sussex and we do hope that a journalist using a little poetic license wouldn’t stop you from getting in touch with us in the future. Best wishes, Steve Neocleous
★★★★★ 5/5
TrustpilotAsk for Dee!
Thank you Felix, for bumping into us in Kemptown after four years and still remembering us! That got the ball rolling on our sale. But we're especially grateful to Dee. I don't think our sale would have completed without her. She worked so hard for us that I feel guilty! We had loads of things to deal with but she went above and beyond anyone's expectations to keep our sale alive. On top of that, she's hilarious and was a joy to deal with! Thank you, thank you, thank you!
Paddy · 16 February 2024
★★★★★ 5/5
TrustpilotI went through a horrible living…
I went through a horrible living situation and was struggling quite a bit, but Chloe was amazing and helped me through the whole process! I would have not been able to get through it without her, she was always available when I had any questions or needed support. :)
Kristiana · 23 January 2024
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with our services. It's our pleasure to assist you in finding your dream home.
★★★★★ 5/5
TrustpilotDee is professional yet kind
Dee is professional yet kind. She took the time to understand us as sellers and was equally as supportive to our buyer. I’d highly recommend her for selling or buying a home.
Rhian · 20 November 2024
Agent replied · 27 December 2024
Thank you for your lovely feedback! It’s wonderful to hear that Dee provided such a professional yet kind service, taking the time to understand your needs as sellers while also supporting your buyer. We truly appreciate your recommendation and are delighted you had such a positive experience with her.
★★★★★ 5/5
TrustpilotGood communication, Eager to assist
Good communication, friendly and understanding staff.. Jorgia was exceptional...
Anthony · 1 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
