Trusted Agent profile · Brighton
★★★★★
1,301 reviews across 2 platforms
110 St. Georges Road, Brighton, BN2 1EA
Brand Vaughan's office in Brighton, at 110 St. Georges Road, is rated 4.4 out of 5 across 1,301 reviews on two platforms, including 208 Google reviews rated 4.0.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
GoogleAs a group of uni students, looking for a house can often seem daughting. However, our experience today with Ollie Taylor relived us of some of this apprehension. He made us feel comfortable with process and we look forward to potentially letting a student home from Brad Vaughan. Thanks for all your help! Ameera, Chantella and Jason
5/5
TrustpilotHighly recommend dealing with the…
Highly recommend dealing with the friendly efficient office always had time for me
Thank you for the 5 stars.
4/5
TrustpilotAll good except I asked for the…
All good except I asked for the previous tennant via agent to give information as to what happened in the patio area regarding looking like a flood has occurred, so I can remedy for the future, still waiting one week later, usually on the ball, some reason not this time
5/5
TrustpilotVery helpful
Very friendly staff. Always quick to respond to emails and very helpful.
Thank you Sophie.
5/5
Trustpilotvery swift and easy process of getting…
very swift and easy process of getting our house in order! friendly staff that are always happy to help with any questions you may possibly have. Best experience I've had in terms of getting a property in order. Highly recommend renting or buying through them
5/5
TrustpilotGreat team I am very very please to…
Great team I am very very please to work with hope deal with you guys againThanks yilmaz
Thanks Yilmaz, we certainly hope to work with you again soon too. Kind regardsSteve Neocleous
5/5
TrustpilotEasy and proactive communication
Easy and proactive communicationVery happy with the agents in general, good follow-up and communication. Uncomplicated dealing with the agent handling my purchase, Sam.
Thank you Justin. Glad you had a great experience with us.
5/5
TrustpilotVery satisfied!
Jay, Jenny and Natasha have managed the new tenancy process for my flat from marketing to signing. I have been very satisfied with the level of service I have received so far - all three were very helpful and always keen to discuss things with me on the phone.
4/5
TrustpilotGreat service all the way up to my …
Great service all the way up to my purchase. I needed some information after the purchase but Julian didn't bother to reply to my email. Disappointing.
Hi Jane, thank you for your email. I am sorry that you did not receive a response to your email following completion. I have asked Julie Frith the partner of our New Homes department to look into this, and she will be in touch in due course.
4/5
TrustpilotVery helpful
Very helpful, marketed at the correct price so sold reasonably quickly. Kept up with the sale helping to expedite it, so quite happy with the service
Thank you Heather for the review, we are delighted we achieved you a sale reasonable quickly for the price you wanted. We hope to be able to work with you again in the future.
5/5
TrustpilotThank you
The team was very kind and helpful during entire process.
Thank you so much Durdane.
5/5
TrustpilotFirst time landlord.
This is my first time as a landlord. A little unsure of the process, I chose Brand Vaughan to part manage my flat, as they had helped with my purchase. I received a preferential rate and very smooth service. It's early days, but so far so good!
5/5
TrustpilotExcellent - would recommend!
The entire team from the original quote phase with Damian, through the processes of buying and selling with Josh and then now looking forward to completion were excellent. They are responsive, professional, friendly and helpful and have frankly changed my rather dim view of estate agents which was founded on previous terrible experiences. Would recommend highly.
5/5
TrustpilotThe transaction was managed very…
The transaction was managed very professionally and expedited in very good time.Good service all round
Thanks PeterMuch appreciated, Steve Neocleous
3/5
TrustpilotNot as attentive to detail regarding …
Not as attentive to detail regarding the overall package but typical agent service which at the end of the day is about time and money.
Thank you Roger for your review, we are sorry that you felt our attention to detail could have improved, I understand from the file that there was some confusion from regarding some inclusions, I apologise that you felt we could have improved our attention to detail and we will take this on board and will take this up with the relevant office to improve for the future.
5/5
TrustpilotBrighton office good job
Brighton office marketed my property and communicated very well throughout the process. Would recommend.
Hi DougalReally pleased to hear that you received good levels of communication through the transaction, this really is key to making things go as smoothly as possible. Kind regardsSteve Neocleous
5/5
TrustpilotWELL WORTH THE MONEY!
All of the team are friendly and personable and all queries or questions are dealt with quickly and efficiently. I have always felt my property is in very good hands and the peace of mind gained and the benefits from careful management are invaluable.
5/5
TrustpilotPhenomenal customer service!
Me and my family have been renting through MM for 6 years now and regularly deal with Maria & Jordan. I can’t be more complimentary about either of them - they have exceptional customer service, work at pace, and are always super helpful. Highly recommend! Lee
5/5
GoogleI recently had the pleasure of dealing with brand vaughan in kemp town. After being let down by the poor service of many other agents in the village, brand Vaughan were very professional, polite and pro active during they assistance in trying to find me a property. I would highly recommend them to family and friends.
5/5
GoogleWe bought a property via BV recently after a poor experience with a different estate agent in the area and they were fantastic. Really professional, really great advice and always great at getting back to us. Timothy in particular was excellent. Would highly reccomend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have just bought through Brand Vaughan. They provided a really supportive and friendly service to us as buyers. Particular mention to Timothy, the customer liaison person and Peter the independent broker who works onsite. We will be using these guys when we sell our flat in a few years.
5/5
TrustpilotFirst class service
First class service from Alexandra, Josh and Brittany in the Kemp Town office. Thanks guys.
Hi HarryThanks so much for you comments on the first class service you received from the team at Kemptown. They really are the best team of estate agents in that location and we really appreciate you taking the time to acknowledge them.Best wishes Steve
5/5
Trustpilothighly recommended
Our estate agent was very helpful and I have recommended him to my friends also looking to move to Brighton. Very good service
Thank you Laura for taking the time to review the service you received from our Hove office, we are delighted you found us helpful and have recommended us to friends. We wish you all teh best in your new home.
5/5
TrustpilotUni house
We have been looking for a house for our second year of uni, we asked to look at one house but thankfully they got us to look at another three houses, we finally found our house and we love how easy it was.
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