5/5
TrustpilotReally easy and secure process
Really easy and secure process. Friendly and helpful staff and no messing around.
Agent replied · 12 June 2024
Thank you Ross
Trusted Agent profile · Brighton
Brand Vaughan Brighton reviews
★★★★★
1,301 reviews across 2 platforms
110 St. Georges Road, Brighton, BN2 1EA
Brand Vaughan's office in Brighton, at 110 St. Georges Road, is rated 4.4 out of 5 across 1,301 reviews on two platforms, including 208 Google reviews rated 4.0.
Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleBrand Vaughan have been really good and professional. Lilly has always informed us when someone will be shown round our property and confirmed the date and time in an email, also kept us updated. When showing us properties she has always been professional and knowledgeable about places and informed us when properties we might like are coming in the market. Overall a great company to deal with.
5/5
GoogleGood agents, professionally run and nice people to deal with
Agent replied · 16 June 2024
Thank you so much Bruce
5/5
TrustpilotFantastic service
Natasha and the team were excellent from start to finish. Couldn’t recommend more highly!!!
5/5
TrustpilotRottingdean office
We have been dealing with Charlotte and John in the Rottingdean office who have been very helpful with our property purchase. They have been very persistent on our behalf in trying to maintain momentum during a lengthy purchase process of 5 months They have also been generous with their time in allowing us into the property on several occasions so that we could take measurements.
1/5
TrustpilotWORST LETTING AGENTS EVER
WORST LETTING AGENTS EVER! DISGUSTING PROPERTIES, FALSE PROMISES AND UNLAWFUL ACTS. DO NOT GO WITH BRAND VAUGHAN
Agent replied · 12 June 2024
Dear Bella, thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation.Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss this more.
5/5
GoogleAlways quick and efficient to solve problems that arise.
Agent replied · 16 June 2024
Great to hear, thank you Christine.
4/5
TrustpilotResponsive, Relevant above all Professional
Very responsive professional and enthusiastic team. Excellent brochure ware and marketing. The clincher 'is they have client lists - waiting for property like yours'. Therefore very good matching of client, genuine client, to your property.
Agent replied · 27 December 2024
Thank you Alistair, we are so pleased you have found the service professional, we do hope we can act for you again in the future.
5/5
TrustpilotFantastic team
Fantastic team, one of the best I've had the pleasure of dealing with, Jay & Natasha go above and beyond to deliver & show great attention to detail throughout.
Agent replied · 12 June 2024
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
TrustpilotVery smooth letting process
Very smooth letting process. Fair in assessing tenants.
Agent replied · 12 June 2024
Thank you so much for your review Joebs.
4/5
TrustpilotPrompt turn around
Prompt turn around, follow up within a short time frame, professional, informative, good customer service
Agent replied · 12 June 2024
Thank you for your review Joe.
5/5
TrustpilotGreat communication and help with any…
Great communication and help with any issues along the way
Agent replied · 12 June 2024
Great to hear this, thank you for your review Kirsty.
5/5
TrustpilotGreat service
Mishon McKay were professional and honest all the way through our selling process. They gave us very sound advice and were always on hand to offer us help and guidance when it was needed.
Agent replied · 27 December 2024
Thanks for your kind comments Ruth, we are delighted that you were pleased with our service. We hope you have settled in after the move and if we can be of any other help please don't hesitate to ask.
5/5
TrustpilotVery easy and professional experience…
Very easy and professional experience and non of the usual agent arrogance, would recommend!
Agent replied · 12 June 2024
Great to hear, thank you Louis.
5/5
TrustpilotExcellent service
John and Charlotte were very helpful approachable and patient during the house purchaseHighly recommended
4/5
Trustpilotalways very helpful
always very helpful. very satisfied
Agent replied · 12 June 2024
Thank you for sharing your positive feedback Harvey.
5/5
TrustpilotEfficient and helpful
Efficient and helpful! Made the process of securing a rental property quick and easy.
Agent replied · 12 June 2024
Great to hear, thank you for your review Jamie.
5/5
TrustpilotAs a sub contractor for mishon mackay …
As a sub contractor for mishon mackay for nearly 5 years now ive found that mishon mackay are the best agency to look after properties, when maintenance needs doing they get it done.
Agent replied · 27 December 2024
Thanks Dylan, we really appreciate your kind words, we look forward to working more with you in the future.
5/5
TrustpilotGreat experience renting our apartment…
Great experience renting our apartment from Brand Vaughan.
Agent replied · 12 June 2024
Great to hear this, thanks for your review Ashfaq.
5/5
TrustpilotThey have the patience to explain the…
They have the patience to explain the letting process to you.
Agent replied · 12 June 2024
Thank you for your feedback David.
5/5
TrustpilotThe team in Rottingdean were excellent
The team in Rottingdean gave excellent customer service and kept me engaged throughout the process. They had an excellent understanding of the changes in the local market to enable me to adjust the price accordingly to be in a strong position to sell, ensuring that it didn’t fall far from the amount I initially agreed as the baseline. I would recommend to others.
4/5
TrustpilotThey really helped me in getting a…
They really helped me in getting a place that I could see myself in. Really friendly people.
Agent replied · 12 June 2024
Thank you Oluwaseun.
5/5
TrustpilotSuperb
I can’t believe how quickly these guys have moved on my tenancy application.Really impressed 😊
Agent replied · 12 June 2024
Thank you for the 5 stars Alison, happy to hear we could impress.
5/5
TrustpilotSuperb
I can’t believe how quickly these guys have moved on my tenancy application.Really impressed 😊
Agent replied · 27 December 2024
Thank you for the 5 stars Alison, happy to hear we could impress.
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