Trusted Agent profile · Brighton
★★★★★
1,363 reviews across 2 platforms
219 Preston Road, Brighton, BN1 6SA
Brand Vaughan's office in Brighton, at 219 Preston Road, is rated 4.5 out of 5 across 1,363 reviews on two platforms, including 239 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Brand Vaughan hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
4/5
TrustpilotGenerally good - would recommend
Generally good, found plenty of potential buyers and traffic didn’t slow down despite them being single agency. Gave good advice on how to price the property.Had to take over the final stages of the sale to keep the buyer happy, but in MM’s fairness this was my choice as I am in sales myself and felt I could handle it better.
5/5
TrustpilotEfficient and Great Communication!
Really efficient and quick to respond! Very communicative and helpful with any queries you have.
Thank you for the feedback Caren-Louise.
5/5
TrustpilotIt was great i wouldn't expect more…
It was great i wouldn't expect more than that
Thank you for your review.
5/5
GoogleI own an Estate Agency in London and we pride ourselves on customer satisfaction. Honestly, I think BV actually outshone even what we do whilst I went through purchasing a property with them. Proactive, friendly, honest and very easy to correspond with. Karen especially was wonderful and I actually look forward to doing business with them again in the future.
5/5
TrustpilotThe team were very friendly arranged …
The team were very friendly arranged extra site visits and pushed things on when they didn't go to plan, would certainly use them again to sell my own property
Hi Roger, thank you for your review about the service received from our team in Hove, we are delighted you received a friendly and proactive service.
1/5
TrustpilotStay away from them
Stay away from them. They are not reliable at all.
Dear Hasan, thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation.Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss your experience more.
5/5
TrustpilotWe wouldn't hesitate to use the …
We wouldn't hesitate to use the fabulous team at Hurstpierpoint again. Super efficient, proactive and professional. Thank you for all your help in selling our house. We'll be back!
Hi Claire, we are delighted you have felt such a positive experience from the Hurstpierpoint team and we will be sure to pass on your thanks to them. We look forward to hearing from you when the next move is planned.
4/5
TrustpilotI found Mishonmackay to be helpful and professional.
I found Mishonmackay to be helpful and professional. One or two small hiccups, mainly solved immediately. Only one issue needed repeating. Would certainly recommend them to friends and family.
Thank you Angela for your kind words about our Hurstpierpoint office, we aim to solve any problems, big or small quickly to ensure no time or momentum is lost in the process. We are delighted that this was felt through your experience, do let us know if you recommend us to friends and family and we can tell you about our refer friends and family scheme.
5/5
TrustpilotHighly recommend
Very good customer service
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Brand Vaughan.
5/5
TrustpilotSuperior service
Abbigail and her colleague were helpful, informative and understanding.
Great to hear, thank you Chris
5/5
TrustpilotIt was great experince.Team work and…
It was great experince.Team work and friendly.keep it up as always.
Thank you Bessy.
5/5
TrustpilotLovely agents
Lovely agents, very straightforward and reassuring.
Great to hear, thank you Georgie
5/5
TrustpilotReally helpful
Really helpful, with prompt response times
Thank you Eya
5/5
TrustpilotThe institution provided me great…experience
The institution provided me great service in terms of quick response, detailed information about the advertise property and their very nice and brilliant staff. I had a great experience during my viewing day.
5/5
TrustpilotJoshua very helpful always responding…
Joshua very helpful always responding quickly and happy to help as best as possible
Thanks for the 5 stars Frosoulla.
5/5
TrustpilotHighly recommend dealing with the…
Highly recommend dealing with the friendly efficient office always had time for me
Thank you for the 5 stars.
4/5
TrustpilotAll good except I asked for the…
All good except I asked for the previous tennant via agent to give information as to what happened in the patio area regarding looking like a flood has occurred, so I can remedy for the future, still waiting one week later, usually on the ball, some reason not this time
5/5
TrustpilotVery helpful
Very friendly staff. Always quick to respond to emails and very helpful.
Thank you Sophie.
5/5
Trustpilotvery swift and easy process of getting…
very swift and easy process of getting our house in order! friendly staff that are always happy to help with any questions you may possibly have. Best experience I've had in terms of getting a property in order. Highly recommend renting or buying through them
5/5
TrustpilotGreat team I am very very please to…
Great team I am very very please to work with hope deal with you guys againThanks yilmaz
Thanks Yilmaz, we certainly hope to work with you again soon too. Kind regardsSteve Neocleous
5/5
TrustpilotEasy and proactive communication
Easy and proactive communicationVery happy with the agents in general, good follow-up and communication. Uncomplicated dealing with the agent handling my purchase, Sam.
Thank you Justin. Glad you had a great experience with us.
5/5
TrustpilotVery satisfied!
Jay, Jenny and Natasha have managed the new tenancy process for my flat from marketing to signing. I have been very satisfied with the level of service I have received so far - all three were very helpful and always keen to discuss things with me on the phone.
5/5
GoogleI purchased my flat through Brand Vaughan in 2014 and have just sold it through them also. In Addition to this they also found a tenant for my property. Brand Vaughan delivered a thoroughly professional service and I have been very impressed with regular contact and updates from them. I would highly recommend for both selling and purchase.
4/5
TrustpilotGreat service all the way up to my …
Great service all the way up to my purchase. I needed some information after the purchase but Julian didn't bother to reply to my email. Disappointing.
Hi Jane, thank you for your email. I am sorry that you did not receive a response to your email following completion. I have asked Julie Frith the partner of our New Homes department to look into this, and she will be in touch in due course.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Brand Vaughan hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
