Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAfter 8 months of problems.
After 8 months of problems trying to buy my new flat. Sue Vila took on the property, and within a few days things started to move. Sue was so helpful. Phoning me, keeping in touch, letting me know what was happening. I’m sure that if Sue had not taken on the property, I would still be waiting. Instead I now have the keys to my lovely new flat. Thank you Sue.
J.White · 20 October 2024
Agent replied · 27 December 2024
Thank you for your heartfelt feedback! We’re so glad to hear that Sue Vila was able to assist you and help move things forward after a challenging eight months. It’s wonderful to know you’re now enjoying your lovely new flat. We appreciate your trust in us and will be sure to pass along your thanks to Sue.
★★★★★ 5/5
TrustpilotDarren, George & the team
Darren, George and the team were fantastic help on selling our flat in Brighton. I had rented through BV for years and then went to another agent to sell - which was a big mistake, as I had to come back to BV to get the sale. Through the teams diligence, hard work and perseverance we got the flat sale completed within 2 months from the offer being accepted, which was super fast. Couldn't recommend highly enough.,
Tommy · 12 July 2024
Agent replied · 23 August 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
★★★★★ 5/5
GoogleThe staff, especially Dee and Leo where helpful, patience and kind in the purchase of our new home. We never felt any pressure and highly recommend Brand Vaughan if you are buying or selling a property
Phil · 27 November 2025
Agent replied · 27 December 2025
Thank you for your wonderful feedback! We’re delighted to hear that Dee and Leo were helpful, patient, and kind throughout your home purchase. We really appreciate your recommendation!
★★★★★ 5/5
TrustpilotGREAT EXPERIENCE AND SERVICE
I, Bissoon Ramful are delighted to moved into my comfortable flat on the 28 of September 2026 .The lettings office in Brighton/ Brighton marina,the letting team, Mr William Steward,Mr joswa,Mr Connor,all the team help me a great deal ,and make it happen for me to move fast. The letting team are great always helpful to any clients.
I am fully satisfied with their approach and friendly making me comfortable to communicate and understanding.
Bissoon · 12 October 2026
★★★★★ 5/5
GoogleGemma has been a great help for myself and my partner in finding our forever home! She is very knowledgeable and proactive. Thank you Gemma!
Melissa · 9 October 2026
★★★★★ 5/5
TrustpilotRentals Team- Edie Jarvis
I have worked with Edie Jarvis from the rentals team and she does an excellent job. She is proactive, helpful and knowledgeable. Highly recommended!!
C · 12 October 2026
★★★★★ 5/5
GoogleWe changed from another firm of estate agents to Brand Vaughan to sell our late father’s home. Although the market conditions remained poor, we immediately noticed the difference.
Brand Vaughan offer a very professional, caring service with excellent communication throughout. We always got feedback on the viewings and were kept up to date.
Felix, Dee & Leo did an amazing job against the odds and we wouldn’t hesitate to use their services again.
Toby · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words. We're thrilled to hear that you found our service to be professional and caring, especially during such a challenging time. Your feedback means a lot to Felix, Dee, Leo, and the entire team, and we would be more than happy to support you again in the future.
★★★★★ 5/5
TrustpilotAnnabel was amazing
Annabel was amazing. We have 3 properties and out of work hours she made charters sound amazing. We are now going to talk to charters next week to let them know/ sell our properties. She should be promoted! Absolute asset to this company WOW.
Jennifer · 29 May 2026
★★★★★ 5/5
GoogleLeo and George were very helpful and profesisonal throughout the process and provided a great service. Would definitely reccomend.
Ryan · 3 April 2026
Agent replied · 11 October 2026
We're happy to hear that you had a great experience with Leo and George! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotGreat service. Lucy & Mia.
We had a great experience at Brand Vaughan! Their system is very efficient from the quick over the phone service we received from Lucy at the office to set up our viewing and get us to referencing, to the smooth viewing in person with Mia who answered all of our questions. Would definitely recommend them as an agency and a thank you to Lucy and Mia!
Basim · 14 November 2024
Agent replied · 27 December 2024
Thank you for your wonderful feedback! We're so pleased to hear that Lucy and Mia provided you with such efficient and helpful service. It's great to know that the process, from setting up your viewing to answering your questions in person, was smooth and seamless. We truly appreciate your recommendation and will be sure to pass on your kind words to Lucy and Mia. Thank you for choosing Brand Vaughan!
★★★★★ 5/5
GoogleI recently bought a property through Brand Vaughan, and Dee Karagol was absolutely brilliant. Her professionalism, clear communication, and knowledge made everything smooth and stress-free. Excellent service from start to finish, highly recommended!
Elygentle15 · 17 November 2025
Agent replied · 17 April 2026
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience and that Dee made the process smooth for you. We’ll be sure to pass on your lovely feedback to her.
★★★★★ 5/5
TrustpilotI’m so happy with Brand Vaughan and the…
I’m so happy with Brand Vaughan and the team there. I was already familiar with their great service as I purchased the property originally with them. I had no doubts they would do an amazing job when I came to sell up. James Gunn found me a buyer within 3 days of it being listed and Karen Tigar was great to deal with as the sale progressed. Always really clear, communicative and generally took the stress out of the process. Highly recommended. Dan
Dan · 1 March 2024
Agent replied · 12 June 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
★★★★★ 5/5
GoogleBeen out seeing house houses in Hanover in Brighton and Leo in the team has been informative and helpful in the search for the right home and I wouldn’t have any trouble in reaching out to the team again
Charles · 7 October 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave a 5 star review.
★★★★★ 5/5
GoogleExcellent service. From posting onto the property market to finding the buyer only took less than 2 weeks. Special thanks to Felix, Leo, Kerri and Emma for their intimate service and great communications.
Edmund · 17 November 2025
Agent replied · 11 October 2026
Thanks for the review, it is much appreciated.
★★★★★ 5/5
GoogleTom is an excellent estate agent, his knowledge sets him apart from other agents we met when searching for our property.
Lorraine · 10 October 2026
★★★★★ 5/5
GoogleHad a lovely experience with the Kemptown office. Gemma was really helpful and knowledgeable through the whole process. Would highly recommend.
Erika · 9 October 2026
★★★★★ 5/5
GoogleGemma was very helpful showing me round a couple of flats in the Kemptown. She was very knowledgeable about the area.
Ali · 9 October 2026
★★★★★ 5/5
GoogleGemma was amazing! Showed me multiple properties on the same day and gave me all the information I needed! Thank you
Hallie · 9 October 2026
★★★★★ 5/5
TrustpilotProfessional and caring
Jorgia at chandler's ford charters has been brilliant at helping my family and I find a new home. Her professional and caring manner have put us at ease in choosing our next home. Thank you Jorgia and team at charters.
Guest · 2 June 2026
★★★★★ 5/5
GoogleMyself and girlfriend have just purchased a flat down at Brighton Marina and Kieran and the BV Team were outstanding. Always going above and beyond, dealt with any questions or queries that we had and were always constantly updating us during the purchasing procedure. As first time buyers, we couldn't have had a better team to look after us and they made the process smooth, effortless and reassuring during every step of the way. Thats why they are the best estate agents in town and Kieran is the number 1 Residential Agent. Highly recommend!!!
Toby · 18 January 2024
Agent replied · 16 June 2024
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
★★★★★ 5/5
GoogleI would definitely recommend Gemma as my agent she was very patient and knowledgeable during the sales process. Thanks again!
Lerryn · 9 October 2026
★★★★★ 5/5
GoogleRecently been viewing a few flats in Brighton with Leo, great experience and knowledgeable. The team were really responsive.
Would definitely recommend using them for a good insight and help in your property search in Brighton.
Caleb · 7 October 2026
Agent replied · 11 October 2026
We really appreciate your positive feedback, thank you for the 5 star review
★★★★★ 5/5
GoogleThe sale of my flat was a very long and frustrating process, (due mainly to the legal team of the buyers at the beginning of the chain), however the team at
Brand Vaughan Kemp Town were excellent, they kept me informed throughout, were always on hand to answer questions and really helped to push the sale through. I have now bought and sold through this office and can thoroughly recommend the friendly, professional and conscientious five star service that I have received on both occasions. Special thanks are due to Keiran and Holly
Howard · 19 December 2023
Agent replied · 16 June 2024
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Brand Vaughan.
★★★★★ 5/5
TrustpilotEllie - Bishops Waltham
Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.
Beth · 22 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.