Fox & Sons Hove reviews in Brighton and Hove

★★★★★ 4/5

Google

I found Fox and Sons to be a reliable estate agency when I sold my flat in 2021. In particular, Keira and Darren worked hard towards the end of the transaction to meet my deadline successfully, and were in constant contact. They were also well informed and helpful about the intricacies of selling leasehold and freehold properties, which is vital in Brighton and Hove. I recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 23 October 2022

★★★★★ 1/5

Trustpilot

Worst estate agent I’ve ever used

Worst estate agent I’ve ever used . How are still trading and there management don’t intervene respond to 2,8 rating . It’s unbelievable. Sack the main guy from Bexhill branch, most unprofessional agent I’ve dealt with in 30 years

Chris · 5 November 2025

★★★★★ 4/5

Trustpilot

I had a good experience buying a flat…

I had a good experience buying a flat represented by Fox & Sons in Hastings. All the staff, especially Alex, Dan and Charles, were very reactive when I had queries per email or the phone and were very helpful in making sure tradespeople had access to the flat throughout the process when checks had to be done. They made the transition very easy.

Ann · 11 June 2021

★★★★★ 1/5

Trustpilot

They just lie, also supported by management, despicable

had a viewing booked, no-one turned up. when i queried; agent stated was gone. They had left 2 messages to cancel, on a phone that doesn't have a messaging system. When i raised a complaint to head office, management just doubled down on this lie. They simply cannot be trusted.

Publicly · 12 July 2025

★★★★★ 1/5

Trustpilot

Stop advertising on right move as a…

Stop advertising on right move as a ‘flat’ when it clearly is not and you can see it’s a studio very misleading and not what people want to see when looking come on fox and sons it’s clearly not difficult to get right

Damien · 20 September 2025

★★★★★ 5/5

Google

Was recommended to see Jamie Elvin to arrange my mortgage by a friend, he has been very helpful and has taken me through every stage of the process with ease and understanding (of my lack of knowledge!) Jamie has been very patient and is happy to explore alternative options should you need to.

Tania · 23 October 2022

★★★★★ 1/5

Trustpilot

Luke Hallewell from Fox and Sons

We had Luke from Fox and sons in Hastings round to value our property and at the time he was very nice and knowledgeable. We had in total three agents round who all valued the property about the same. After this we had some conversations with all agents and decided not to go with Fox and sons as after speaking with people knew they advanced us of their very unpleasant experience with them.we Emailed Luke at Fox and Sons to say thank you for your time but we have decided to go another route , below is a copy of the response we got back from him.Notice all the exclamation marks and how he tries to make us feel guilty about going elsewhere !“ Good Morning, What’s the reason for going with another route? I have worked so hard to have given you the best fee anyone has ever had from a fox and sons even better than what my own sister was able to get!! To do this I had to have a long meeting about it with my area manager to get approved! We have the biggest reach in the town due to our offices across the UK and have the best client care set up in the town. I know you had two other agents out one is yet to sell a house over £375,000 this year so I wouldn’t go with them!!I keep getting clients of the other agent you had who claim to be the best in the town, calling me up to take the property on as they haven’t heard from them and been made to do viewings themselves!! They claim they are too busy this is due to them having to many properties to manage this can be seen as they are known for having the highest fall through rate as well. The route you have decide to take I hope works well for you but if you need my services in future once being on with another agent I won’t be able to get the fee lowered again. This is a shame as you had mentioned you would use us if we could do £6,500 including vat and I actually managed to get it to £6,000 including vat. Kind Regards,Luke HallewellValuer 33 Havelock Road, Hastings, East Sussex, TN34 1BET 01424 722177

Mr · 2 May 2024

★★★★★ 5/5

Google

Jamie advised on my mortgage even though I didn't buy through Fox&Sons. He was very available, approachable and helpful especially considering I was buying for the first time. Jamie kept in touch throughout the process and really helped me figure out what I needed. I would recommend him an the Sequence/Fox&Sons service.

Ruth · 23 October 2022

★★★★★ 1/5

Trustpilot

When Fox and Sons get your email and…

When Fox and Sons get your email and phone number, the harassment begins. I’ve asked them repeatedly to delete my data but they ‘archive’ it and then the phone calls and spam starts again.

Lisa · 4 December 2025

★★★★★ 1/5

Trustpilot

They were the worse letting agency

They were the worse letting agency that I have worked with, they don't report things from tenant to landlord and vice versa, they are just on the landlord side and not as a in between person to mediate, they don't do their work properly, are very unprofessional, avoid at all costs to work with this people, there are loads of letting agents to work with(Reviewed) One day after I posted this review, Fox & Sons decided to leave a review on google as I'm a tradesman and guess what, they rated me 1 star without having any contact with me in my area, just so you can see how unscrupulous and vengeful this people are, avoid! avoid! avoid! still haven't received my deposit after almost 2 months I left the house I rented through them

Nuno · 8 April 2024

★★★★★ 5/5

Trustpilot

Scarlett Hepburn

I had a amazing support from scarlett, specially in renting a 4bedroom house and guidance through the whole process which really made it easy.

Chiedozie · 27 February 2026

★★★★★ 5/5

Google

Fox in Hove have been fantastic - undertaken lots of viewings, with great advice along the way. In all, they helped to smooth the process greatly - thank you to the whole team as it was a great team effort. Would definitely recommend.

Matthew · 24 June 2024

★★★★★ 1/5

Trustpilot

I made the mistake of going with Fox and Sons, Bexhill

I made the mistake of going with Fox and Sons in May, and they turned out to be terrible. I dumped them and went with another estate agent. That would have been the end of it, and I wouldn't have left a bad review but... I specifically asked for them to remove my details from their system, and not receive any marketing. Low and behold, I started receiving marketing calls today. So, here's my review of them; Terrible photos, and I had to take my own high def' ones in the end, and even those, they managed to pixelate and screw up when they put them on the web. Even though I showed them round, they kept sending agents to viewings who hadn't been here before, and had no idea where anything was (a large sprawling property). They push all their own financial services and conveyancers, who are rubbish, and have numerous bad reviews on the internet. I had no idea who was in charge, or who I was dealing with from week to week, and they lied about their database of potential buyers. In any case, if I receive any more marketing calls from them I am reporting them to the police for harassment. Don't use them.

Sue · 14 March 2024

★★★★★ 1/5

Trustpilot

No respect for GDPR

I made the mistake of calling to view a house with fox and sons. I then decided not to go ahead and have not stopped receiving calls or emails since. I have repeatedly asked to be taken off their contact lists and for them to delete my data from their records but to no avail

Sinead · 29 September 2023

★★★★★ 5/5

Google

A really good team helped me through the buying process. There was always a really quick response to my emails and queries and Keira and Darren moved heaven and earth to get me to the finish line. I really appreciated their efforts when problems come up along the way.PositiveResponsiveness, Professionalism

Chris · 23 October 2022

★★★★★ 5/5

Google

I used Fox & Sons for the sale of my flat after an awful experience with Purple Bricks. Darren, Keira and Jasmine were fantastic throughout the whole process. They were alway contactable and reassuring during an extremely stressful period with mortgage rates skyrocketing. Thank you team for all your help!

Zelinda · 23 October 2022

★★★★★ 5/5

Google

Was lovely working with Drew and his team at Fox and Sons they kept me well informed and all my worries at Bay. They didn't put a foot wrong in my eyes and for that will always recommend them to all my friends and family. A really 5 star performance from an unbeatable team as you would hope. Thanks again for being such a good Team. Blatch ington Road

John · 11 January 2017

★★★★★ 5/5

Google

We used Jack as our mortgage broker and he has been fantastic - always pleasant to deal with and very informative. He also managed to get an application in for us when we were on a very tight timescale which was a huge help for us! Thanks Jack :)

Dan · 23 October 2022

★★★★★ 1/5

Trustpilot

GDPR data breach

My property is for sale with another estate agent. Fox and Sons have my details as they were one of the agents I invited to make a valuation. I didn't mind them phoning a few months later asking if I would reconsider and use them. I politely declined and told them I would contact them if interested and under GDPR regulations remove my data from their records. They promised to do this but have phoned again. Is this a GDPR data breach? Probably..Will I use them after this latest call? No. Will I be rude and make a complaint about a data breach if they call again? Certainly. Pushy

Grahame · 9 February 2024

★★★★★ 1/5

Trustpilot

if you are a buyer avoid them

Appalling service. I had an offer accepted on an apartment in early August and as of Sept 10 had still not heard from them. Phone calls and emails go unanswered. when I finally got one of them on the phone his reaction was the immortal words - well if you need to pull out then do that. If you are a buyer avoid them like the plague

Johnny · 20 September 2024

★★★★★ 5/5

Google

Jack Johnson is a super hero. Very knowledgeable, patient and diligent. He will always be my go to for mortgages and I would recommend working with him for your mortgage, without any hesitation or caveats whatsoever.

Thomas · 23 October 2023

★★★★★ 5/5

Trustpilot

The Lords

Our overall experience was very positive, all members of staff were friendly & informative. It was always good to get feedback & on several occasions to chat to the viewers as they arrived to advise them on local amenities. We would recommend Fox & Sons Wintonfor advising us from the beginning to the end of the sale of our property. A special mention for Tom, for his professionalism.

Bournemouth · 24 March 2022

★★★★★ 5/5

Google

Jack Johnson went above and beyond his standard remit as a mortgage broker by ensuring that my complex mortgage application got over the line (after 7 months of back and forth correspondence) with just 3 hours to spare before the offer deadline expired! Exemplary job! Mike, Brighton

Mikee · 23 October 2022

★★★★★ 5/5

Google

Keira and Jamie were both incredibly helpful and thorough with helping us buy our first flat. Jamie was fantastic at giving fair and easy to understand mortgage advice and he made the whole process really easy. Keira was incredibly personable, understanding and professional. We’d highly recommend buying with Fox and Sons Hove!PositiveResponsiveness, Quality, Professionalism

Rebekah · 23 October 2021