Fox & Sons Hove reviews in Brighton and Hove

★★★★★ 5/5

Google

I had a fantastic experience working with Rebecca (Becki) Lake while arranging my mortgage in principle. As I was completely new to the process, I really appreciated how clearly and patiently she explained everything to me. She broke down what could have been an overwhelming process into manageable steps and made sure I understood all my options. Becki was approachable, knowledgeable, and always happy to answer my questions, no matter how small. Her guidance gave me real confidence and peace of mind at what can be a stressful time.

Maria · 17 March 2026

★★★★★ 5/5

Google

I’ve recently purchased a house in Hove and Ben Heasman was my contact at Fox & Sons. Ben kept in regular contact, returned my calls and quickly came back with answers on my many queries (which was challenging as the owner lived abroad). Ben was always friendly yet professional and I can honestly say I rate the service he provided higher than that of my own estate agent. If I was ever to sell my house Ben would be the person I’d contact, he is a credit to Fox & Sons and a very valuable member of their team.

Angela · 17 December 2025

★★★★★ 5/5

Google

I've purchased a property though Fox and Sons and the process has been quite long and frustrating but Becki has been a star. She went above and beyond to help us with out mortgage application and try to speed up the conveyancing process when everyone went silent. She's always proactive and explains things clearly and simply. I'm so glad that she's our Broker and I would definitely recommend her

Federica · 17 January 2026

★★★★★ 5/5

Google

Having purchased my first property, I couldn’t have been any more greatful for the knowledge, support and dedication from Becki Lake in the Hove branch. A real asset! Nothing was too much to ask, no such thing as silly questions, and in such a stressful time, this was greatly appreciated. Thank you Becki!

Fern · 17 February 2026

★★★★★ 5/5

Google

We used Fox&Sons to buy our new house and we couldn't be happier. Special thanks to Rebecca Lake for her support , provided excellent advice, kept us informed at every step, and handled all the paperwork diligently. We definitely recommend her and Fox & Sons agency in Hove . Aga and Ago

X · 17 February 2026

★★★★★ 5/5

Google

★★★★★ Exceptional service from Fox & Sons Hove - Sam and his team! We recently purchased a property through Fox & Sons in Hove, and our experience with Sam and his team was absolutely outstanding. From start to finish, they were incredibly helpful and supportive, guiding us through every step of the process with professionalism and efficiency. Sam's communication was exceptional, particularly with the vendor and auctioneer, he was always available and kept us informed every step of the way. We would wholeheartedly recommend Sam and the entire Fox & Sons Hove team to anyone looking to buy or sell a property. Thank you for making our house purchase so smooth and stress-free! Sean & Alisa

Sean · 8 February 2025

★★★★★ 5/5

Google

Rebecca Lake supported me through the purchase of my flat and was absolutely brilliant. She was consistently available, patient and clear, and guided me through every step of the process. Thanks Becky !

Claire · 17 February 2026

★★★★★ 5/5

Google

I have never thought about the level of difficulties of moving in England, it seems be almost impossible that human beings can control the process without God's help. If we didn't meet Fox and Son Hove, particularly Keira, I probable had already given up the idea of moving. She is such a good communicator dealing with every details and make things move on. She was not even my agent (I was the buyer not a seller) but I owed a lot to her from first veiwing to final completion. Thank you, Keira, you are truly EXCELLENT!

Hyangkue · 23 August 2024

★★★★★ 5/5

Google

The team in Church Street, Hove were brilliant from start to finish helping me find the right home and throughout the buying process. Fran was always there to take my calls, answer all my questions and Kate patiently accommodated all my …

Elaine · 17 October 2025

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

★★★★★ 5/5

Google

We used Fox & Sons to sell our sea front flat and were really impressed with the experience - from the outset communication was excellent and their local knowledge and expertise was clear. They held our hand throughout the process and we wouldn't hesitate to recommend the team, who work together in a way we haven't experienced with other estate agents before. Thank you Sam, Keira, Natalie and everyone else involved in selling our flat!

Natalie · 24 July 2024

★★★★★ 5/5

Google

Becki is a fantastic, thorough and very knowledgeable mortgage advisor. She’s arranged quite a few for me now and I’d be reluctant to work with anyone else.

Becki · 17 January 2026

★★★★★ 1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

★★★★★ 5/5

Google

I recently purchased a flat in Hove through Fox and Sons. My Mortgage Broker was Rebecca Lake (Becki), and she was fantastic. She was incredibly clear, patient, fast to respond, and found me rates that were unavailable with L&C. She was …

Arnie · 17 August 2025

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.

Millie · 31 July 2026

★★★★★ 1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

★★★★★ 5/5

Google

I have just completed on the sale of my flat. It has been a long and often frustrating process, but Georgia in the Hove Branch took it on and I truly feel that if she wasn't there the sale would not have proceeded as it did. She was constantly on the case and was so supportive and she always responded to queries, emails and calls immediately. A true professional and a real asset to Fox & Sons.

M · 17 December 2025

★★★★★ 5/5

Google

Rebecca Lake (Becki) was my broker during the purchase of a flat. AMAZING wouldn't be enough to describe how helpful she has been throughout. Everyone should have someone like her when going through such a stressful time as buying a flat. She is always available, responsive, patient, goes above and beyond and explains very clearly step by step. She is exceptional and I consider myself very lucky that I got to know Becki

Sveva · 17 January 2026

★★★★★ 1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.

Elysia · 5 September 2026

★★★★★ 5/5

Google

The best, friendliest, most understanding and nice team ever. As a first time buyer that knew NOTHING, all people in the office were so patient and kind to me and basically held my hand every step of the process, even when I had a family crisis during the mortgage process, they gave me extra support and consideration and I cannot thank Keira, Natalie, Sam & Jack any more. Thanks so much guys!

Jo · 25 May 2024

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.

Mark · 9 June 2026

★★★★★ 1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

★★★★★ 5/5

Google

Myself and my partner recently purchased our first home together. We did this with the help of Rebecca Lake, the mortgage broker at Fox and Sons Hove. Becki has been phenomenal, I sincerely believe we wouldn't have got a mortgage without …

Amber · 17 June 2025

★★★★★ 5/5

Google

Lizzie was amazing, for personal reasons I was both absent physically and mentally & If it had not been for Lizzie (& the team) sorting out everything for me, I would have had to withdraw the sale. I was kept informed at every stage. All …

Karen · 17 April 2025