Fox & Sons Hove reviews in Brighton and Hove

★★★★★ 5/5

Google

Just completed on a sale and Keira was amazing the whole way through. Chased the sale whenever solicitors were being slow and explained everything and made the potentially very stressful process extremely smooth! We also did our mortgage with Jack in the office and he was always on hand to answer any questions, got us an amazing deal and the mortgage offer was out quickly! Highly recommend the whole team in Hove for buying and mortgage advice!!

Jay · 23 October 2023

★★★★★ 5/5

Trustpilot

The Esperance viewing

Lauren showed me around The Esperance. She was very knowledgeable and answered all my questions to a high level and gave me a good understanding on the points I wanted to know. She also pointed out and took me to visit nearby similar properties for comparison and other options. Very helpful and thank you!

Andre · 16 April 2026

★★★★★ 5/5

Google

Extremely professional & seamless buying experience executed & completed within only 2 & 1/2 months! Highly recommend Church Road Hove branch for their professionalism & high level of customer service.

Dawn · 24 July 2024

★★★★★ 5/5

Google

Many thanks to Keira from Fox and Sons Hove for helping us to go through the purchase.It was long and difficult process, Keira was very helpful and keep us informed at every step of the process.

Sebastian · 26 March 2024

★★★★★ 1/5

Trustpilot

Harassment!

Stupidly agreed to a free valuation with no pressure however after deciding we wouldn’t be selling for a while and telling them that, I’ve had call after call from both the Crawley office and another local office. I emailed them to ask that my details be removed from their systems which was acknowledged however the calls continued.

Lou · 13 March 2026

★★★★★ 1/5

Trustpilot

Arranged viewing

Arranged viewing, it was raining, we got early but that’s our problem. Then a minute before the arranged time a young guy got out of the car parked right in front of us. He’s from Fox & Sons. He’s been waiting in his car whole time knowing we were waiting outside the property in the rain. He could’ve said like, sorry we can’t show till the arranged time then we’d walk back to our car and wait.

YS · 14 September 2025

★★★★★ 1/5

Trustpilot

Crawley Branch - Zero Customer Service!

Used Fox & Sons Crawley multiple times to rent one of our properties. They sent us a bill for lettings shortly after a new Tennent arrived which was incorrect and we naturally requested an accurate invoice. Silence for several weeks until we got a letter from a debt collector!! Wowser! We then spent time chasing unanswered calls and emails. The answer from the lettings team at Fox & Son Crawley was "it's nothing to do with us". Clearly it was everything to do with the Crawley branch as they can not do simple addition. No response from branch manager either - as expected. Would not recommend and will avoid in future!!

Colm · 12 May 2023

★★★★★ 5/5

Trustpilot

Did the Solicitors work for them!

4 months to move into an empty, chain-free property seems pretty fascicle but it wouldve been a hell of a lot longer had it not been for Curtis and his colleagues at Fox and Sons, Hastings. I had 6 months to port my mortgage or it wouldve doubled and my property wouldve been unaffordable. It was two certificates holding back the sell. My solicitors were hopeless, the sellers solicitors were just as bad but thankfully Curtis said if this isnt sorted within 24 hours Max is pulling out. 12 minutes later the certificates would be there in the morning and 12 hours later we were good to go. I get they want their cut, but I hear so many stories about estate agents taking their eye off the ball, and the buyer left chasing, thankfully that wasnt the case with Fox and Sons. I had to pay my solicitors £2,500, shouldve given it to these guys! HIGHLY RECOMMEND!

Max · 28 April 2023

★★★★★ 1/5

Trustpilot

Tried to underhandedly go behind my…

Tried to underhandedly go behind my agents back to the client telling them we are bad buyers and he should sell through them even though our offer had been accepted and put a for sale board up over our sold sign .. really really bad business practice

Paul · 19 May 2026

★★★★★ 5/5

Google

Great team here - all very helpful & efficient. Really good communication throughout. Thanks to Jack, Keira, Jasmine & the rest of the team for looking after me throughout my first time buying process, including obtaining my mortgage. Would highly recommend!

Sam · 23 October 2023

★★★★★ 1/5

Trustpilot

Not received my deposit back

Little to no communication, gave more than 3 months notice to be told they would be in touch and heard nothing more. My son vacated the property and a month later has not received my deposit or heard anything.

Wendy · 13 July 2026

★★★★★ 5/5

Google

Jack was amazing through the whole process from application to being approved. He talked through all the different options with me in a way I understood (being a first time buyer and having absolutely no knowledge!) He provided me with regular updates whilst going through the mortgage application process and was always on had to answer any of my questions! Highly recommend Jack for anyone looking for a highly professional mortgage broker!

Jenna · 23 October 2023

★★★★★ 5/5

Trustpilot

A great company

I would have no problem recommending this company. They are very efficient and friendly. Nothing is a problem to them. I was looked after by David Johnston and he was very knowledgeable courteous and friendly no question was too much for him he is a credit to your company. Thank you David x

Mrs · 19 October 2024

★★★★★ 5/5

Trustpilot

Best experience I’ve ever had!!!

Was the best experience I’ve ever had with an estate agents, Chris there mortgage advisor was incredible he went above and beyond what we could have ever expected and even after we’d payed for his services he was still pulling late days just to help us get everything we needed ready wether it was mortgage related or not he even worked as hard as possible to get us out mortgage rate fixed before they sky rocketed we could not be more grateful even after we had closed and everything was sorted he still helped us with our life insurance as there was a mistake we made while filling it out, Joanne was also a massive help even though we didn’t buy our house through then in the end she would always get right in touch with us as soon as she found a house she thought we’d like and even pulled an extra day or 2 so we could view the houses due to our busy schedules when the time comes to sell we will definitely be going to her

Josh · 9 January 2023

★★★★★ 1/5

Trustpilot

Persistant phone calls

My complaint is directed at the Hastings branch after repeated requests to be taken off there phone list I still receive calls and after reading other reviews this is not an isolated case to this branch. Also I've had there number blocked for over a year. Rest assured if I ever put my property on the market I most definitely won't be using Fox and Sons.

Timothy · 5 November 2024

★★★★★ 1/5

Trustpilot

Are you sitting comfortably?… then I’ll…

Are you sitting comfortably?… then I’ll begin…‘Twas twenty weeks before Christmas, plenty of time to move house, not a creature was stirring, especially not a Fox and sons Estate Agent !!!If you have been sitting down over the festive season with a glass of mulled wine, contemplating moving house, then take our advice…DO NOT USE FOX & SONS!!The whole branch lacked any form of professionalism, or competency. Lucas never returned our calls, only answering the phone if we dialled on a number he didn’t have registered to us. On one occasion, I stood outside the shop and although I could clearly see him, the girl that answered said he was out.For some reason the shop is always locked and the Keys were not always immediately to hand. We regularly had to visit the branch and insist they chase issues for us. Chasing only happens on a Wednesday apparently…really??? They are quite content to place all the blame on their equally incompetent’ in house’ solicitors DCLaw. After 19 weeks of abysmal service, we took matters into our own hands and dealt with the home owner himself to get the sale over the line. Due to several failures to exchange we had to exchange and complete on the same day. There was no one in the branch that day to deal with any issues and DClaw were uncontactable. Other estate agents from the rest of the chain got involved to try and save the day but in the end all 5 lorries were told to unpack. Yet still no communication from Fox & Sons… disgraceful!

Mrs · 1 January 2023

★★★★★ 5/5

Trustpilot

I am glad that Fox and Sons Property…

I am glad that Fox and Sons Property made my relocation process easy by providing exceptional service to me while securing accommodation through them. My special appreciation goes to OSKAR and DAVIDS for their immense support throughout the process. I look forward to having my first property through you guys. I wish I could give 10 🌟 🤩.

Kingsley · 28 May 2024

★★★★★ 4/5

Trustpilot

Negotiator was really good

Had a few problems with the move but Foxes negotiator Abbey Northway was brilliant.she went above and beyond to help me through the sale.

MsHeatherWoodroffe · 1 September 2025

★★★★★ 5/5

Google

Jamie is simply the best advisor. Moving homes is quite stressful and he helps take all that away. His advice is clear and to the point. He doesn’t use any crazy jargon and always makes us feel safe and confident that we are making the best informed decision. We met him when purchasing our first flat 3 years ago and decided to go back to him when moving now in 2022. By far the best decision we made. Thank you Jamie!

Martina · 23 October 2022

★★★★★ 5/5

Google

Jamie was invaluable in our search for our first home. We had no knowledge or experience of buying but The whole process ran smoothly from start to end because of Jamie’s advice and support throughout. When we couldn’t get hold of people or didn’t understand a document, Jamie was quick and responsive in assisting us and we were able to get the ball rolling again. Jamie was also reliable throughout the process and we were always able to reach him by email or phone. This was much appreciated while we were navigating the sale, especially during Covid-19 when a lot of services were slowing down and/ or closing and contact was often difficult. We can’t thank Jamie enough for his guidance and support and would not hesitate to recommend him to anyone else looking to buy a home.

Georgie · 23 October 2022

★★★★★ 5/5

Google

I had a great experience with Foxs and sons (Hove church road branch) they were professional and extremely helpful. Every time i had a question or was unsure about anything they were very quick to reply via email. i would recommended Fox and sons especially as new buyers and not knowing a lot about what needed to be done they supported me well through the whole process. I used Jamie Elvin the in house mortgage adviser who was brilliant and really easy to work with, also Keira Jarvis was also amazing and really persistent making sure the sale got pushed through. cant thank them enough.

Alexandra · 23 October 2022

★★★★★ 5/5

Google

Jamie Elvin has been my mortgage advisor through what has been (due to many factors not at all related with my mortgage!) a very long and drawn out flat buying process. He has been extremely patient and helpful throughout the process, offering me advice and guidance on areas which were well outside the mortgage. He has fantastic knowledge of the Brighton property market, and knows what to look out for or avoid. He has always been easily contactable and I have found his colleagues at Fox & Sons to be equally helpful and responsive. I would definitely recommend Jamie and Fox & Sons to anyone who needs a mortgage or help finding a new home in Brighton.

B · 23 October 2022

★★★★★ 5/5

Google

Genuinely if I could give 6 stars I would. It's been 15 years since we last moved and Darren and the team held our hands every step of the way. He was so genuine and very honest about what he could / couldn't deliver, but totally exceeded our expectations. It's hard to believe this is a chain, as the team are very dedicated to the people of Hove & have brilliant insights into the local market. Having said that, you get the massive benefit of their huge network across London and beyond, attracting great Buyers. I honestly can't thank Darren, Keira and everyone in the office enough for all their help and I cannot recommend them highly enough.

Charlie · 23 October 2022

★★★★★ 5/5

Google

Jamie Elvin has been our mortgage broker for the last 3 years and has been incredibly reliable and helpful. He has always found great deals and given advice on not only our current mortgage but options for buying and selling in the future. We have had a difficult time with multiple chains falling through and he has been a beacon of good advice and honesty. Fox and sons in general have a wonderful team, including Georgia Radford who was incredible last year in helping us to find a buyer for our flat. I would recommend their team highly !

Deanne · 23 October 2022