Trusted Agent profile · Brighton and Hove

Cubitt & West Patcham reviews in Brighton and Hove

4.7

★★★★★ Excellent

1,913 reviews across 2 platforms

58 Ladies Mile Road, Brighton, BN1 8QF, Brighton and Hove, BN1 8QF

Part of Cubitt and West, see every office.

Cubitt & West's office in Brighton and Hove, at 58 Ladies Mile Road, is rated 4.7 out of 5 across 1,913 reviews on two platforms, including 135 Google reviews rated 4.9.

Google logo

4.9 / 5

135

Reviews on Google

This office

Trustpilot logo

1,778

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.

4/5

Trustpilot

Sales progressor Shaun was brilliant

Sales progressor Shaun was brilliantAfter a few weeks without much communication and movement, Shaun Egan picked up our case and was excellent from day one! Always chasing up solicitors, always in contact. Thanks also to Sophie White who was great when showing us the property and helping with negotiations with the vendor. Would recommend Cubitt & West

Greg · 18 March 2021

Agent replied · 29 December 2024

Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Trustpilot

Very pleased with the support and professionalism

Very pleased with the support and professionalism of everyone at Cubitt & West, who managed to sell our bungalow during a very difficult year, with lockdowns, uncertainty and extra safety measures required. I would like to thank Jessica, Anne, Karen, Tracey, Heidi, Alice, Michael, Charlie & Jonathan. Sorry if I missed out anyone. You are all great.

Busy · 11 March 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Efficient, professional and friendly

Samara was proactive in contacting us about suitable properties, by phone rather than just email - making the service more personal. She is always quick to respond and kept us up to date without having to be chased. Very friendly and professional, thank you.

Wendie · 17 January 2023

Agent replied · 29 December 2024

Good morning Wendie,Thank-you for your kind words about Samara from our Cubitt & West Southsea office. I will be sure to pass your comments along!Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Excellent service *****

I sold my property with the help of Cubbit & west. Every one was very professional and kind. Specially Wahida , Katlina and Rocco were very friendly. My property was sold within 4 weeks. Additionally Craig was Fantastic he made sure I get my mortgage offer. We thank you every one in this team . Aparna

AG · 17 May 2021

Agent replied · 29 December 2024

Dear AparnaThank you for taking the time to leave a review. Our Shirley team will be extremely happy to read your review and to know they were able to provide a professional and friendly service. We are also delighted to read that Craig our Mortgage Advisor was able to help you with your mortgage. Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Fantastic Service

Fantastic Service ! Cailean went above and beyond our expectations to find us a home . Providing brilliant communication , knowledge and experience put us at ease . We cannot thank you enough for finding us our home ! Highly recommend to anyone buying or sell their home through Cubitt & West !G&J

Gemma · 24 November 2021

Agent replied · 29 December 2024

Dear Gemma,Many thanks for your feedback on the level of service you received from our East Grinstead branch, and in particular from Cailean. Cailean prides himself in providing the best possible service to his customers and was delighted to receive such positive feedback.Kind regards,Becky JenningsAssociate Operations Director, Cubitt & West

5/5

Trustpilot

Finding a tenant for my home.

Yasmin and Robin were very professional and helpful in all aspects of finding a new tenant for my home ,they went above and beyond in my experience also Yasmin kept me fully aware and sorted everything out to the very end,one very satisfied customer thankyou

Barry · 16 November 2022

Agent replied · 29 December 2024

Hello Barry,Thank you for leaving us a review. We're delighted that Yasmin and Robin were able to help you to find a new tenant!Best of luck on your property journey,Cubitt & West

5/5

Trustpilot

Ashington, West Sussex

This very friendly team did a really good job with a long and difficult sale. Sold 3 times with buyers dropping out for various almost unbelievable reasons. Perseverance paid in the end and with a price way above what another local agent sugested we sell for. Well done Heidi and team.

Tony · 3 February 2022

Agent replied · 29 December 2024

The Ashington team maybe small, but they are a dedicated team who will always go above and beyond for their clients and i am please to see that their determination to find you the right buyer paid off. Thank you

5/5

Trustpilot

Our experience to find a new home

Our experience going through a stressful search for a new property has been handled with great care and support from Aden. Aden has been a resourceful and dependable agent, keeping us regularly updated and working proactively with us to find our next home. Thank you also to the lady that conducted our mist recent viewing, unfortunately forgotten her name, but she was very welcoming, friendly and supportive Thanks Jack and Beth

Jack · 24 May 2023

5/5

Trustpilot

Brilliant team!

Cubitt & West are absolutely fantastic, providing outstanding customer service and support from the moment I viewed a property, right up until the move in date and even now after I’ve moved in! Jenny, especially, was wonderful and went above and beyond to ensure my first ever move was as smooth as it could be. Nothing was too much trouble and the whole move was as stress-free as possible. Madi was also brilliant! Thank you all SO much! I will definitely recommend Cubitt & West to family and friends.

Lucy · 30 June 2022

5/5

Trustpilot

It’s a pretty crazy market to be buying…

It’s a pretty crazy market to be buying and selling at the moment (especially when 7 months pregnant!) but Angel was amazing at fitting me in for a viewing at last minute and also taking time to go through details with me out of hours on a Saturday. Really helpful and knew her stuff!

Charlotte · 26 July 2021

Agent replied · 29 December 2024

Good morning,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Angel - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

The excellent staff at Patcham

To all the staff at Patcham Eloise, Sophie, Alice and Adam a massive thank you. They worked tirelessly on our behalf and we just couldn’t believe the fact we’d moved to Cornwall - this really is a dream come true. This really is a heartfelt thank you and Eloise is a negotiator extraordinaire - just magic.

John · 22 February 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

As an overseas buyer

As an overseas buyer, intending to retire to the UK in two years' time, we found our dream apartment, but it made sense to rent it out until we are ready to retire. The team at Cubitt & West did a great job of explaining what we needed to do, arranging for gas and electrical certificates, insurance, and finding us a tenant who has now moved in

Chris · 8 August 2024

Agent replied · 29 December 2024

Hello Chris,Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what we know can be a stressful time.All the best,Cubitt & West

5/5

Trustpilot

Daniel, Scott, and Marcus provide consistently Excellent Service

I have had Cubitt & West manage my property for over a decade. I am grateful for the efficient, dependable, fair, and professional service I have experienced with Daniel Nouari, Scott Leazell, and Marcus Farrow. They are always easy to reach and communicate with and are very knowledgeable, friendly, proactive, and keep me updated. The systems are great, repairs are managed very well with competitive quotes obtained swiftly, and they take care of complex matters, providing us with peace of mind. Thank you for your outstanding professional service.

Vee · 17 November 2023

Agent replied · 29 December 2024

Hi Vee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been over the past decade and how outstanding you've found the service from them to be.Best wishes,Cubitt & West.

5/5

Trustpilot

Great experience and service

Esme has been incredibly helpful during my property search. She is always professional, but also amiable, optimistic and enthusiastic when she calls to check on my progress, or offer suitable property matches. I am extremely grateful for all of her efforts. Thank you Esme!

LISA · 28 November 2022

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Cubitt and West were brilliant the…

Cubitt and West were brilliant the whole way through. They are knowledgeable, friendly, helpful and supportive. I had the pleasure of working with the extremely professional Zoe and Michael in the early stages. Working with Julie (the sales progressor) once I had accepted an offer was a true godsend. She was professional, friendly and completely supportive and responsive the whole way through helping get my sale over the line. It was a complicated sale so I think it was impressive to get this through in the timeframe. Thank you so much!

Mrs · 17 November 2023

Agent replied · 29 December 2024

Hi Mrs G,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how knowledgeable, helpful and supportive you've found them to be throughout, all whilst being friendly and responsive too.Best wishes,Cubitt & West.

5/5

Trustpilot

The team at the Southsea branch have…

The team at the Southsea branch have been extremely professional. The initial viewing with Dan was arranged quickly and efficiently and Samara dealt with all the administration in a thorough way and kept us informed every step of the way.Thank you I have been really impressed.

Mel · 1 September 2022

Agent replied · 29 December 2024

Good morning Mel,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Ciaran I'm so very thankful for your…

Ciaran I'm so very thankful for your time.Ciaran was absolutely fantastic with us and sorting out our property. nothing was too much to ask, communication was excellent, very friendly and professional. Very happy with the care & service we received!I sincerely appreciate the assistance.Only i have to say about your repair cost is very hi price & also i'm still waiting for reply for my free management fees for 6 months since 27/10/2022.

Mahesh · 2 March 2023

5/5

Trustpilot

We had a unusual property to sell in…

We had a unusual property to sell in unusual times.Throughout the sale process the whole team which included Jasmine,Jess,Heidi,Karen,Ebba and Angela were very attentive, gave good advice and did all they could to support the sale. We appreciate their efforts collectively and individually and would recommend them gladly. Thank you all it was much appreciated.

Mr · 28 March 2021

Agent replied · 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Excellent service and communication…

Excellent service and communication throughout our sale. We are trade customers and use Cubitt and West for selling various developments of ours. Julie in Southsea and Zoey in North End were both great!

Alex · 11 October 2023

Agent replied · 29 December 2024

Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how excellent the service and communication was throughout your process.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent all round service.

Samara was brilliant and got us over the asking price in our sale and helped us negotiate a price for our purchase. The photos were excellent and showed our house in the best possible light. The sale progression team were amazing and Julie made it all very simple.

Joe · 14 May 2022

Agent replied · 29 December 2024

Good afternoon Joe,Thank-you for your kind words about the Waterlooville team of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Amazing service and a pleasure to deal with

Leonie and colleagues at the Redhill Branch went above and beyond what I would have expected from them to help my mother move under very difficult circumstances. They were always there with a cheerful voice and a resolution to the many problems we had. I would whole heartedly recommend them. Marvellous job. Thank you

Nicola · 14 May 2021

Agent replied · 29 December 2024

Dear NicolaThank you for this wonderful review. It is my pleasure to pass on your kind compliments to Leonie and the rest of the team in Redhill, who will be delighted to read your kind words. We really appreciate you taking the time to leave a review and recommendation. Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Fantastic service

We recently rent a house through cubbit and west southsea and they were fantastic to work with , very helpful and caring, prompt to aid whenever necessary and quick to respond.Special thanks to Dan for always being patient and helping to make everything go swiftly!

Mariana · 18 September 2022

Agent replied · 29 December 2024

Good morning Mariana,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Dan - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Google

Zak has gone above and beyond since start to finish. Very knowledgeable, friendly and responsive to anything I was unsure. I’ve met many estate agents but he’s the best I’ve come across by a county mile.

Martin · 10 June 2026

5/5

Trustpilot

Great customer service

I really wanted to make a point of sharing the level of customer service that was provided by the two Toms. Tom Harlow and also Thomas. They have been nothing but helpful, supportive and informative. They have made the process easy, they call when they say they will and call back if they miss my call. Has been an absolute pleasure to deal with them. A1 customer service.

Samuel · 6 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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