Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPurchasing a property
I have recently put my house on the market and have been looking for houses via cubitt and west in Patcham. There have been several properties of interest and Zak Coombs (senior marketing consultant) has gone out of his way to arrange viewings convenient to my busy schedule. He presents as very knowledgable about each of the properties we have visited and has shown a keen interest in what our specifications are - matching us with the perfect properties. He is a likeable, friendly and certainly knows how to sell and market a property!
Jodie · 6 February 2024
Agent replied · 29 December 2024
Hi Jodie,Thank you for leaving a review! It's great to hear how positive your experience with our agents in Patcham has been and how, Zak in particular, has gone out of his way to make viewings work with your schedule.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFantastic
From the 1st phone call we ever had & right up to the last has been such a lovely experience buying our first home! A big special thank you to Oliver, Samuel, Richard, Jessica, Gill & Harry for always being so helpful & understanding. We will be very happy in our new home, thank you!
Molly · 20 December 2021
Agent replied · 29 December 2024
Team Bognor are delighted with your comments and so pleased they could make your first house buying experience a good done. Thank you.
★★★★★ 5/5
TrustpilotCharlotte from the Bognor Branch was so helpful
Charlotte from the Bognor Branch was so helpful and without her we would not have been able to purchase our new home she went out of her way to find every Avenue possible .So informative and communication was excellent .Such a lovely girl and because of her we put our property on the market with Cubitt and west .
Marlene · 18 March 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotReally enjoyed the services from mark…
Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.
Gangadevi · 17 November 2025
★★★★★ 5/5
TrustpilotRenting out a flat
We used Cubitt & West to rent out our flat in Littlehampton, can honestly say we've had absolutely no issues with the whole process moving ahead very quickly, from finding a tenant to getting the tenancy agreement set up, it's been an incredibly smooth process. The majority of the correspondence and information was passed through Marcus Farrow who was able to answer all and any queries and we are very grateful for his quick replies to emails and how stress free the whole process was
Matthew · 2 February 2024
Agent replied · 29 December 2024
Hi Matthew,Thank you for leaving a review! It's great to hear how positive your experience of renting out your flat with our agents has been and how incredibly smooth the process has been for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWhat an amazing group of people
What an amazing group of people. Julie has been a fantastic help during our move. Nothing has been too much, no phone call no many. A calm voice at all times. I would thoroughly recommend!
Emma · 24 November 2023
Agent replied · 29 December 2024
Hi Emma,Thank you for leaving a review! It's great to hear how amazing you've found our team to be and how fantastic Julie in particular has been throughout your move.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotPaige was brilliant
Paige was brilliant and extremely helpful and being able to assist us in securing our property. All the staff were warm and very helpful. Good experience.
Lisa · 28 May 2024
Agent replied · 29 December 2024
Hi Lisa,It's great to hear that Paige and the team were warm and helpful in their approach. We really value your feedback.Best wishesCubitt & WestArundel
★★★★★ 5/5
GoogleI can't thank Eloise enough for the help and commitment she demonstrated during the sale of my property from when I first thought about selling through to a successful completion. At all times she was kind, courteous and professional even when I was debating whether or not to stop my sale. Even then she was understanding and I did not at any stage feel any pressure to change my mind. Thank you so much Eloise for all your help - you are a credit to your organisation.
Diana · 24 October 2022
★★★★★ 5/5
GoogleOur experience with Cubitt and West Patcham branch has been nothing short of excellent. We are first time buyers buying a house through them, and for anyone that's been in that position, you'll know that there is a lot of information to take in, and it can be a confusing place to be.
The team at Patcham took us 'under their wing' with the most personal touch you could hope for, guiding us through the process and continually going above and beyond their duties to make us feel at ease.
I honestly can't recommend Alice, Eloise and Zach at C&W Patcham enough, I wish all businesses everywhere were run with this approach.
John · 24 October 2022
★★★★★ 5/5
GoogleI honestly cannot thank Alice and the rest of the team at Patcham enough. We were living up North, and trying to buy a house in Brighton during the current boom, from a distance, was a bit of a nightmare. Once we got in touch with Alice, however, all that changed.
She kept in touch regularly, not only letting us know of new properties to the market, but also giving us a "heads up" as to ones likely to be coming to market soon. This gave as a great advantage and, after lots of effort & determination all round, we secured the property we wanted.
When a problem did arise during the conveyancing, despite being off sick, both Alice and Eloise both got on the phone and had things sorted quickly and with minimum fuss.
I honestly think that our return to Brighton would have been far more difficult with any other agent. Alice in particular is a credit to Cubitt & West. Thank you so much!
Mike · 24 October 2022
★★★★★ 5/5
GoogleMy experience of visiting properties and finding out more about the buying and selling process with Alice has been absolutely brilliant! I really feel like she's on my side and she's gone out of her way to be helpful. She's insightful about the properties and is always well prepared. She's also given me lots of information and top tips to help steer me through the process of house moving. Really impressive.
All the people in the Patcham branch have been so helpful and professional as well. A really excellent service.
Sue · 24 October 2022
★★★★★ 5/5
TrustpilotCubitt & West Crowley Branch
Thanks to Cubitt & West Crowley branch letting agents for their valuable service. Also, i would like to thank Aden Radojevic for his professionalism and customer care exhibited throughout the referencing and finalization of tenancy agreement.
Nizam · 24 October 2023
Agent replied · 29 December 2024
Dear Nizam,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how professional you found Aden to be throughout the process.Best wishesBecky Jennings, Cubitt & West
★★★★★ 5/5
TrustpilotAmazing experience with Cubitt & West
Amazing experience with Cubitt & West, many thanks to Daniel who has been been very responsive, quick on delivering the updates and everything needed for a smooth and easy process. Thank you to Marcus as well, very friendly and nice to talk to over the phone. Totally recommend this agency.
Ana-Maria · 29 July 2022
Agent replied · 29 December 2024
Good afternoon Ana-Maria,Thank-you for your kind words about Marcus & Dan from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt & West, Southsea
I cannot praise Maddison & Claire at Cubitt & West highly enough. Despite the fact that our circumstances did not allow us to proceed beyond getting our house valued, Maddison and Claire were super helpful and professional. What shines through is their enthusiasm for what they do and we would definitely feel confident in using their services again.
Jo · 19 April 2021
Agent replied · 29 December 2024
Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe had a burst water main and although…
We had a burst water main and although we ended up without water for a week and risk of it being turned off again after a weekend of it being on and still leaking, Sadie at the management hub was and has continued to be really amazing. She was sympathetic, empathetic and everything she set out to do, in order to resolve the problem she did. She chased landlords, contractors and even provided me with information on who else to contact to get the matter resolved.5 star rating from me. She checks in and makes sure it's all still ok even months after the incident.
Customer · 16 January 2024
Agent replied · 29 December 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sadie, has been and how she's supported you in getting the leak in your home resolved and continued to check in to ensure everything is ok after the incident.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotMaddison and Robin
Maddison, Robin and the team at waterlooville have been absolutely fantastic ! Always professional and efficient and extremely helpful at all times with any questions and helping us to sell and find our new home. Even received a lovely little hamper on moving day, thank you.
A · 9 December 2022
Agent replied · 29 December 2024
Good afternoon,Thank-you for your kind words about Maddie, Robin and the team at Cubitt & West from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe have finally exchanged in what was a…
We have finally exchanged in what was a rather prolonged chain . My elderly mum was selling her property and moving for the first timeIn over 50 years. Julie was so helpful and understanding of the issues this brings with it . Really valued her support along the way. Very happy with the work she put in to make this happen
Sara · 13 March 2024
★★★★★ 5/5
TrustpilotI can't thank Julie at cubit and west…
I can't thank Julie at cubit and west enough for all her help and advise throughout the 12 weeks it took for us to move, every email/question I asked was replied to almost instantly and in a very friendly manner.Thanks Julie and a very merry Christmas.
Ian · 7 December 2022
Agent replied · 29 December 2024
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFantastic team
When it came to selling our house in Billingshurst we wouldn’t chose any other Estate Agent but Cubitt&West in Pulborough! Martin and his team are fantastic from valuation, superb marketing from Kirsty and great follow up and communication from Nick. Thank you to all of you, we would recommend you to everyone!
Hazel · 19 March 2022
Agent replied · 29 December 2024
I am delighted to hear that Martin and his team provided you with such a good service; and that you would recommend them. Thank you.
★★★★★ 5/5
TrustpilotGreat Service
Robin, the Estate Agent gave great service showing us around soon to be new home! Julie, the Senior Sales Progressor went above and beyond with continued communication and made sure all forms were ready for completion. All in all a great service from start to finish.
H · 25 November 2022
Agent replied · 29 December 2024
Good afternoon,Thank-you for the kind words about out the Waterlooville office of Cubitt & West and in particular Robin & our Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt and West Patcham Branch
Our experience with Cubitt and West Patcham branch has been nothing short of excellent. We are first-time buyers buying a house through them, and for anyone that's been in that position, you'll know that there is a lot of information to take in, and it can be a confusing place to be.The team at Patcham took us 'under their wing' with the most personal touch you could hope for, guiding us through the process and continually going above and beyond their duties to make us feel at ease.I honestly can't recommend Alice, Eloise and Zach at C&W Patcham enough, I wish all businesses everywhere were run with this approach
John · 5 September 2022
★★★★★ 5/5
GoogleRobert from cubitt was in my opinion really really good! I viewed a house he had for me and he was able to accommodate viewings at short notice. Even though I did not buy the house at the end, Robert was really courteous and understanding. Really professional!! I remember thinking how nice he was and patient he had been!
Nicky · 24 October 2020
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 1/5
TrustpilotMediocre
Despite a very convincing hard sale, with promise of above market service, it was all very mediocre. There was poor copper action with our requests in the marketing material. The open day was managed by very junior, inexperienced staff. A worse if all the verbally agreed price with the branch manager was not the final demand. The advert 'no added extras' was not applied as they added a marketing charge to the agreed price. This company is not worth the extra cost. Mediocre at best. Avoid .
Gi · 3 September 2022
★★★★★ 5/5
TrustpilotUnfortunately the sale of the property…
Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries
Jenny · 27 July 2023
Agent replied · 29 December 2024
Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.
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