Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotThank You Julie
Special thanks to Julie Bramble for her patience and help during the recent sale of my property. She was always available to take any questions and dealt with all matters so efficiently. She kept me going through a bit of a rough ride. Everything was much appreciated.
J · 16 February 2023
Agent replied · 29 December 2024
Good morning,Thank-you for your kind words about our Senior Sales Progressor, Julie - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThank you to Cubbit and West for…
Thank you to Cubbit and West for helping us find a move into our flat! A big thank you to Kamile for coming out yesterday to help me with the washing machine when even an electrician struggled to get it working 🙈Cubit and west couldn’t be more helpful 🙌
Diane · 8 December 2022
Agent replied · 29 December 2024
Hello Diane Katrina, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat letting agent ! (Daniel)
From the very beginning of meeting our agent Daniel, we received a very warm welcome. He was very kind to us during the house viewing, we felt very comfortable in asking him any questions that we had. He also gave us our own time to view the house which I thought was really nice as it allowed us to take in the moment with our “future home”. Daniel was also very responsive with any form of contact whether this was a telephone call or an email. This was very helpful for us during the whole process as we knew he was an email away. He also made sure to keep updating us with the process from the landlord to the referencing company. This was very good experience for us!
Nashemilliecent · 12 January 2023
★★★★★ 5/5
TrustpilotHad the best experience with Cubitt and…
Had the best experience with Cubitt and West. Looking for a rental for the first time was a bit stressful but Abbie was fantastic from start to finish. Excellent communication via email and phone and always kept me up to date with progress on the chosen property. Would definitely recommend!
Hannah · 31 October 2022
Agent replied · 29 December 2024
Good afternoon Hannah,Thank-you for the kind words about the Portsmouth Lettings office of Cubitt & West in particular Abbie. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAlia was so helpful and really kept us…
Alia was so helpful and really kept us in the loop with the properties we were interested in. She also gave us some very helpful tips in purchasing our first home. Thank you!
Averyl · 16 February 2024
Agent replied · 29 December 2024
Hi Averyl & DanThank you for taking the time to leave a review about Alia in our Cubitt & West Reigate office. We are so glad she was able to give you useful tips in buying your first home. We will be sure to pass on your comments to her.Best wishesCubitt & West
★★★★★ 5/5
TrustpilotSingle Room Tenancy Lettings Agreement
Becky Darby was a great lettings advisor from start to finish. She made sure there were reasonable amendments to the room so it suited my requirements and the entire process was quick and easy. Communication was also always efficient. I would highly recommend Becky as well as Cubitt & West as a lettings agency.
Millie · 3 May 2022
Agent replied · 29 December 2024
Good afternoon MIllie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotSeamless process
I recently got a flat with Cubitt&West and it’s amazing. The whole process was fast and seamless. Special thanks to Olivia.
Didi · 23 September 2024
Agent replied · 29 December 2024
Hi Didi,Thank you for your kind words about our Arundel branch, and in particular our staff member Olivia. Congratulations on moving into your new flat, we're thrilled to hear that you had such a good experience with us.All the best,Cubitt & West
★★★★★ 5/5
TrustpilotWe were selling a park home and a lady…
We were selling a park home and a lady on the site used cubitt and west and recommended them very highly.As soon has we got them on board we knew we were in good hands, they went over board and got us a buyer for our park home.Samara, Nicola, Madison, Daisy we couldn't have done it without you. Thank you all so much for all you did for us. Marcus & Jean.
Jean · 4 August 2024
Agent replied · 29 December 2024
Good morning Jean,Thank you so much for your kind review! We're thrilled to hear that the team were able to assist you so effectively in selling your home. It's fantastic to know you felt in good hands throughout the process. We truly appreciate your kind words and recommendation.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWe just moved into our new home and…
We just moved into our new home and whole experience was made much easier because of a lovely Cubitt & West from Patchdean. Where to start with how brilliant Zak has been through out the journey, very helpful, flexible, polite and friendly.We requested for couple of viewings and Zak was flexible to accommodate in his busy schedule and always answered our queries with patience.Thanks a lot Zak and Cubit & West Patchdean Team.Always professional, efficient, reliable, friendly and helpful.Thank You.Ravi
Ravi · 3 January 2023
★★★★★ 5/5
TrustpilotAden was great with showing the…
Aden was great with showing the property and assuring me the landlord will sort any problems out .I must say that I can see a that he wants to grow in this business and that is really something that is missing from now days generation .He should be proud that he is one of the few people now days to work towards his future which I know that will be really bright.Thank you for everything Valentin
Valentino · 12 May 2023
★★★★★ 5/5
TrustpilotBrilliant Service - Thank You
I have been using Cubitt & West since 2005 and they have always been extremely efficient, communicative and professional. This time my property was let with Dan's help who delivered as above. I wouldn't use any other agency in the area as they are brilliant. Many thanks Dan for all your help.
Andrea · 20 July 2022
Agent replied · 29 December 2024
Good afternoon Andrea,Thank-you for your kind words about Dan from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service, happy to chase information if not something they know straight away and quick to respond to emails too. Julie was super helpful with the after purchase side of things keeping us informed of developments and always available to answer any questions as completion date approached. Would recommend people give them a try
Simon · 28 October 2021
Agent replied · 29 December 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor for Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
GoogleEloise and the team were invaluable in assisting with the sale of my Father's house.
They were quick to respond to queries, went above and beyond by assisting my Dad with the paperwork involved in a house sale, nothing was too much bother.
I would highly recommend the services of Eloise and the team.PositiveResponsiveness, Quality, Professionalism, Value
Stewart · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
GoogleAlice @ Cubitt and West in Patcham,
I am writing to express my sincere gratitude and admiration for the exceptional service provided by you during our recent property viewing. Although we ultimately did not proceed with the purchase, I wanted to convey our utmost appreciation for your professionalism, knowledge, and dedication throughout the process.
From the moment we met, it was evident that you were committed to understanding our needs and preferences. Your thorough understanding of the property, coupled with your ability to provide insightful information about potential extensions and the seller's status, greatly impressed us. Your attention to detail and willingness to answer all of our questions made us feel confident and well-informed.
Moreover, your enthusiasm for the property was infectious, and your passion for your work was evident in every interaction we had. Your extensive knowledge of the local market and your ability to communicate effectively ensured that we had a comprehensive understanding of the property and its potential.
Despite not proceeding with the purchase, I want to emphasize how satisfied we were with your service. Your professionalism, integrity, and dedication are truly commendable, and I would not hesitate to recommend you to anyone in need of a reliable and knowledgeable real estate agent.
Thank you once again for your outstanding service. It was a pleasure working with you, and we wish you continued success in your career.
Sincerely,
Bürge · 26 February 2024
Agent replied · 23 October 2024
Hi Burge,
Thank you for leaving a review! We're delighted to hear how positive your property viewing with Alice has been and how impressive you found her knowledge and enthusiasm for the property and her work to be throughout the experience.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotFirst Time Buyer
As a first time buyer I was quickly put at ease with the end-to-end process explained. Samara kept in regular contact with recommended properties and went out of her way to ensure our offers were considered by vendors. Thanks to her hard work we've now been accepted on a property and (hopefully) will soon be moving in!
A · 17 October 2021
Agent replied · 29 December 2024
Hi there,Thank-you for your kind words about Samara. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotEstate Angels
Becky and Dan were an absolute dream to work with, they were efficient, fast and incredibly professional and worked with and supported us amazingly, highly recommend anyone to use these amazing estate agents, they're really setting the standard for how it should be everywhere.
Jack · 24 April 2023
Agent replied · 29 December 2024
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Becky & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotDo not use Redhill branch
Poor communication from the letting manager and staff at the Redhill branch, before, during and definitely after tenancy. Manager makes appointments then doesn't show up. Very poor problem solving during tenancy, then when it's time for check out after termination of contract will find any reason to charge you £200. It's been said before in a few reviews. Blatantly accused me of losing keys to property then when challenged several times, they found them in their office exactly where I said they were dropped off and now just as others have said they'll find another issue with the property to the value of £200. Please for your own good do not use this branch in Redhill.
Howard · 21 February 2024
Agent replied · 29 December 2024
Dear Howard,Thank you for taking the time to leave a review and we’re sorry to learn that you are dissatisfied with the service provided. We would like to assure you that customer service is of the utmost importance to us, and we would appreciate you contacting our Customer Support team to discuss your concerns in more detail, you can reach us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotI would just like to say a big thank…
I would just like to say a big thank you to Dan and Becky from the North End branch for being so helpful and professional in making our move go smoothly from start to finish your a credit I would highly recommend cubitt & west
Gary · 22 March 2023
Agent replied · 29 December 2024
Good morning,Thank-you for your kind words about the Portsmouth lettings team and in particular Dan & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat service and communication
Top rate service from the time I purchased the property to letting it out fully managed. Excellent communication, I hope to continue to do business with the team. Marcus was a delight to talk to and Becky never failed to get back to me and support me along the way. Highly recommend, thanks team 😊
Laura · 1 February 2022
Agent replied · 29 December 2024
Good afternoon Laura,Thank-you for your kind words about Marcus & Becky from the Portsmouth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat service from Cubitt&West
Ciaran and the whole team were amazing.Aden was the one we mostly spoke to, we were very impressed. He went above and beyond keeping us informed throughout the whole process till our move in day.Will definitely recommend Cubitt&West again &again .Thank you
Francy · 20 June 2023
Agent replied · 29 December 2024
Hi Francy,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how Aden has gone above and beyond for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotDale Morgan, Keeper's Green
Dale Morgan, helped us enormously when we first visited Keeper's Green.He was friendly, approachable, knowledgeable and thoroughly professional.We made an offer and he guided us through the process of what would happen both before acceptance and immediately afterwards. Everything is, thus far, absolutely on track. Dale is a wonderful asset to you.People skills are second to none.Gary & Karen Alliss
Gary · 26 February 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
TrustpilotWe’ve been dealing with Katie Sheridan…
We’ve been dealing with Katie Sheridan now for a few years - as she has managed our property let - it can be a tricky job balancing the needs of both tenants and owners - in our experience Katie has managed this effortlessly - unlike some who we have used in the past in a different part of the country - Personal relationships and trust are important characteristics when deciding which agency to use - and so far we have made the right choice
Robin · 20 June 2025
★★★★★ 5/5
TrustpilotA wonderful first-time letting experience
Robin was helpful and professional throughout the process. Covid obviously raised some complications but he helped us work through all of them and guided us through the process, explaining every option and requirement thoroughly. He's also personable and respectful. Had a wonderful process letting our home for the first time with Robin, his team, especially Hannah, and Cubitt & West.
Saadia · 7 February 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotReally enjoyed the services from mark…
Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.
Gangadevi · 17 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.