Trusted Agent profile · Brighton and Hove
★★★★★
1,930 reviews across 2 platforms
146 Preston Drove, Brighton, BN1 6FJ, Brighton and Hove, BN1 6FJ
Part of Cubitt and West, see every office.
Cubitt & West's office in Brighton and Hove, at 146 Preston Drove, is rated 4.7 out of 5 across 1,930 reviews on two platforms, including 173 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cubitt & West Brighton Central hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
5/5
GoogleGood team, Angela and Ebba were excellent, thank you for your service.
Hi Nicola, Thank you for your kind review - we will pass this on to the team! Our goal is to help our customers through what we know can be a stressful time. Best wishes, Cubitt & West
5/5
TrustpilotHave to give a big shout out to Marc
Have to give a big shout out to Marc. He handled our tenancy excellently from start to finish and was always there with a quick response should any issue pop up.
5/5
TrustpilotBig shout out to the Horley branch
We would like to say a huge thank you to Siobhan and Ellie at the Horley branch.From the moment Siobhan came round for our first meeting we knew we were in good hands. She was very professional, friendly and made us feel at ease straight away.Selling a property is stressful enough but we were selling two. Siobhan and Ellie have taken a lot of the stress out of it by keeping in constant contact with us and giving us feedback after each viewing.We were always made to feel we were important and nothing was too much trouble. Ellie even popped round one evening after work to take some more photos as my partner wanted some more added. His property sold shortly afterwards so it obviously did the trick, thanks Ellie.We would highly recommend C&W Horley branch, Siobhan and Ellie are a great team, they genuinely care, they look happy to see us whenever we pop into the branch, they always make us feel welcome, we’ve never felt like we were being a nuisance or inconvenience.Thank you for all your hard work ladies.
Dear BryanWe at Cubitt and West fully appreciate how difficult selling a home can be (especially two), so it gives me great pleasure to hear that Siobhan and Ellie at our Horley branch were so supportive, professional and proactive throughout.They have a wealth of knowledge and will always go the extra mile to ensure the sale/purchase of a property will run as smoothly as possible.Thank you for your kind comments, Siobhan and Ellie were delighted to read your glowing review. Your recommendation is also very much appreciated.Best regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotSo good they sold it twice!
Kerry-Ann sold my parents’ house to them back in 2006 and then sold it for them again in 2021. The reason they chose Kerry-Ann and Cubitt & West this year was because they remembered her clearly and the excellent service 15 years ago. She was totally professional, extremely helpful, kind, knowledgeable, candid, proactive, and went out of her way to make the process easy for my elderly parents who were both shielding much of the time. And it couldn’t have been easy during the worst of Covid. Kerry-Ann and her team were brilliant at juggling my requests around my mum and dad’s sale. I was very grateful.
Dear DebraMany thanks for taking the time to leave a review of Kerry-Ann and the team at our Cranleigh office. I am really pleased to read how memorable your parents' first experience of Kerry-Ann was, and how supportive she has been to them again during another sale of their property in those difficult times. Kerry-Ann was overwhelmed to read your review and it also gives me great pleasure to read your kind comments. Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotHorley Cubitt & West - House Sell
We've been extremely happy with Siobhan and her team and the service C&W have provided.We were impressed from the first moment we contacted C&W and when Siobhan came round to value our house, it was an easy decision to market our property with her. Siobhan is very personable, highly professional, and you know you are in safe hands. Her team is professional and friendly, and I built a great rapport with Kurran with whom at one point I was in contact with on an almost daily basis! All communications have been great throughout. We wouldn't hesitate to recommend Siobhan and her team at Horley.
Dear AMany thanks for taking the time to give Siobhan, Kurran and the team at our Horley branch such a glowing review. They were really pleased to receive this as they pride themselves on giving an exemplary service to their customers, and will do all they can to ensure the sale/purchase of a property goes through as quickly and as smoothly as possible.Your recommendation is very much appreciated and we wish you all the best.Best regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotAmazing service from start to finish…
Amazing service from start to finish from Abby Tallack. We are a family relocating from abroad after 8 years and have received 5 star service throughout. Our situation was a little complicated and at every step, the communication was spot on. Abby managed to get our keys within a week of first showing interest. Nothing was too much trouble. If Abby ever leaves this profession id have zero hesitation employing her. She is a total credit to this company who now shine far brighter than others we have 'engaged' with. I wont name them.. But not answering phones? Not replying to emails? Being cut off.. Etc etc Cubitt and especially Abby are to be trusted, endorsed and have given my wife and I total confidence and peace of mind.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotGood experience
The people we have seen and spoken to have been very helpful.
We are glad you enjoyed your experience with our helpful team at Cubitt & West. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
5/5
TrustpilotExcellent service until the end
Big thank you to Julie Bramble who was our Sales Progressor for our first home purchase! She was brilliant all the way through and was prompt in replying and dealing with our enquiries (which there were many!) With a lot going on in the chain and mortgages all over the place we managed to pull through before our mortgage expired.Thanks Julie for helping us take our first step on the ladder!
Good afternoon Jack,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotThank you Julie Bramble
A huge thank you to Julie Bramble for looking after myself and my mum through the last few months. She has been extremely professional, helpful and calm, especially when we've felt a bit out of our depth. She is approachable and always answered any concerns we've had very quickly, passing on information to other parties promptly. Thank you for making the process as easy as it could be!
Good morning Debbie,Thank-you for your kind words about our Senior Sales Progressor, Julie - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotTireless case progression service
Really happy with the excellent efforts of Julie Bramble in their case progression team, who pulled out all the stops to get our purchase over the line. Would definitely recommend Julie to friends and family - so glad she was on board to help us!
Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it, as well as your recommendation. We'll pass this on to Julie and the team.Best wishes,Cubitt & West
5/5
GoogleEbba and Veronica were fantastic to work with and I cannot recommend them highly enough. Selling my home from outside the county was daunting and the sale itself was fraught with challenges, but Ebba was unflappable and reassuring at every turn and made sure that I was always kept up to date, continuously working on my behalf to get things done. I definitely could not have done it without them!PositiveResponsiveness, Professionalism
Hello Thank you for taking the time to leave a review. Many Thanks, Cubitt & West
5/5
GoogleWe throughly recommend cubbit & west especially Angela Brett who went above and beyond helping us through the buying process
Hi Marialana, Thank you for the review! Your feedback is highly appreciated and we'll gladly pass it on to Angela and the team. Best wishes, Cubitt & West
5/5
TrustpilotPulborough Cubitt & west amazing!
Pulborough Cubitt and west amazing!! After selling my house within 24 hours, I was very stressed trying to find a house and looking at about 30/40 houses! One person in particular Kirsty the sales manager! It was almost impossible to get viewings around myself and my partners shift work! Very fast at emailing back and answering even the most stupid of questions without problem! And she done in without any hesitation! She’s amazing and the staff had been amazing, she almost took the stress out of it all, and she found us our dream home! Amazing customer service and efficiency at the cubitt & west branch in Pulborough!!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleCubitt & West are brilliant. The sale of my flat ran into some problems and they were extremely helpful and responsive and friendly every step of the way. The saving grace of that whole stressful experience was the warmth and reliability I got from everyone I dealt with at Cubitt & West. I couldn't recommend them more highly.
Good afternoon, Thank you for sharing your experience. We deeply value your trust during challenging moments and appreciate your recommendation. Best regards Cubitt & West - Central Brighton
5/5
TrustpilotGreat job
The team at Cubitt & West did an amazing job in helping us towards a successful sale and purchase that completed this week. Our main contact was Julie Bramble whose role was to keep us all up to date with progress and provide the invaluable link between buyers, sellers and solicitors - not an easy task but Julie did a fantastic job! Thank you Julie, we got there in the end !!!
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExcellent service throughout process
From start to finish, Rebecca Hull has been communicative, efficient, knowledgable and given superb service. The original viewing was excellently presented and Rebecca's advice to speak to James Wrigley proved invaluable to securing the property.It was due to his expertise I was able to borrow the money I needed to be able to afford the property.After having the offer accepted, I have felt Rebecca has done everything in her power to push things along and I am very grateful to her for such professionalism.I could not have completed with her tenacity and knowledge helping me along the way. Could not praise her enough and I hope the bosses at the estate agency know her worth. I certainly do.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotSuper experience from start to finish
We recently purchased a flat marketed by this estate agent, they were very professional and made the whole experience positive. From the first point of contact we made to organise a viewing through to exchange, it has been remarkably smooth. This was down to the staff being efficient and following up on things. They kept us in touch throughout which I appreciated. Compared to a previous experience with a property sale this was different class. Ebba, Jasmine and Karen were particularly helpful but overall, it felt like a well oiled machine! If we ever sell our new property they will be my first port of call.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCubbit & West have done very well for…Mary L.
Cubbit & West have done very well for me. A very friendly and helpful office but one person in the system stood out no matter how many times I phoned with a problem. If Julie Bramble wasn’t available when I phoned she would phone me back a.s.a.p. She is always very reassuring, I did get frustrated on occasion but Julie was very reassuring and helpful and put my mind at ease, thank you Julie.
Good afternoon Mary,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotPositive flat renting experience
I very rarely, if ever give 5 stars for experiences, but I think it is deserved on this occasion. Madi in the Brighton branch provided an excellent service throughout my flat renting process. She was efficient, quick to respond to communications and very professional. As an example - on the agreed date, I was quite early arriving to pick up the keys to the property. Nevertheless, Madi was still very accomodating.On a slight tangential note - I enjoyed the welcome box Cubitt and West provided me with too when I moved into the property. It was a nice touch. I'm happy with the service overall with particular thanks to Madi.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotMinimal Stress Process
Having our property 'sit' on the market for several weeks we engaged with Steve and his team and within a few weeks we had an agreed offer and have just successfully completed, we also secured our new purchase with the team at C&W. All the team were very professional and attentive with the approach and kept us well informed throughout the process, therefore minimal stress for and a successful outcome. So thank you all at C&W Woodingdean for your efforts, we would have no hesitation in recommending you to our friends.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotGreat experience as a tenant of Cubitt and West
I would like to thank Marc Stills for his consistent dedication and outstanding support to us over the last few years. His professionalism and reliability have made a real difference, and we deeply appreciate his excellent service.
5/5
TrustpilotA huge thank you Julie Bramble @ Cubitt…
A huge thank you Julie Bramble @ Cubitt & West , who was truly exceptional in our purchase process.The amount of effort and time that was put into explaining the process of purchasing a leasehold property was invaluable knowledge .I would highly recommend Julie to anyone that's searching in need of a new home.
Hi Darren,Thank you for leaving a review! It's great to hear how exceptional Julie has been throughout your purchase and how much effort she has put into explaining the process and providing you with invaluable knowledge.Best wishes,Cubitt & West.
5/5
TrustpilotCubbit & west redhill branch..
Cubbit & west redhill branch... as this was going to be my first time selling a property i didn't know what to expect but picking up the phone and making that call to the team at Cubbit and west was a very good decision, I spoke to jayde who explained the process and from then onwards it was plain sailing right upto the day the contracts were exchanged. I would definitely recommend them..
5/5
TrustpilotJulie Bramble in Southsea was a…
Julie Bramble in Southsea was a pleasure to deal with. When we asked for information or needed a question answered she was always there with a response or, if she didn’t know, she would find out for us as quickly as possible. Would highly recommend.
Hello Janice,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to Julie and the team!All the best, Cubitt & West
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Tell us what you need and we'll put you in touch. Cubitt & West Brighton Central hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
