Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSelling my house quickly with Cubit and West
I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.
Steve · 12 May 2022
Agent replied · 23 October 2024
Dear SteveThank you for taking the time to leave a positive review about the Cubitt & West team at East Grinstead. Communication and being kept up to date on your sale is very important and we are glad that Cailean helped you with any questions you had. We will be sure to pass on your comments to the team.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 4/5
TrustpilotI recently used Cubitt and West to get…
I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.
Samantha · 7 September 2024
Agent replied · 23 October 2024
Hello Samantha,Thanks for leaving us such a lovely review, we really appreciate it. We'll see to it that this is passed on to Paige and the team!All the best,Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and west in Horley is fantastic
For the past six months They have been trying to sell my property with Cubitt and West I can’t praise them enough! The team in Horley is absolutely outstanding… from their communication style to the level of professionalism is spot on. I have been dealing with Ellie, Siobhan, and Ben, who are so understanding about your time limitations, routine etc…. As the property I own, has its quirks, I had to rely on their diligence and devotion to be able to find the right person for it. ! Which happened! May I also mention that if it wasn’t for them I wouldn’t know that my lease, although it was extended, it wasn’t registered!Can’t thank you enough Cubit and west Horley
Roberto · 11 May 2022
Agent replied · 23 October 2024
Dear RobertoThank you for taking the time to leave such a great review about the team at Horley. They pride themselves in not only helping you with selling, but to take the time to help you as much as possible with any problems. We will be sure to pass on your comments. Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotKnowledge and advice of local markets
easy access to local office,pompt replies .Wide range of knowledge in the housing market and advice .
Ron · 10 October 2026
Agent replied · 13 October 2026
We're glad you enjoyed your experience with our accessible team, quick communication, and guidance. Thank you for your review of Cubitt & West Caterham.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAmazing professionals
Having bought properties all over the world, I can say without doubt that Steve and his team are the ultimate professionals, and the nicest people you could imagine. From start to finish they’ve been helping us, with Sarah and Lisa helping us secure our dream house towards the end of the process. I wouldn’t hesitate to recommend these experts, it was an absolute pleasure to work with all of them! Thank you all so much for your kindness and understanding throughout what ended up quite a convoluted process with various chains, we really appreciate your help, and will be recommending you to anyone we know who wants to buy in Brighton!
Greg · 27 April 2022
Agent replied · 23 October 2024
The Woodingdean team maybe a small one, but they work together to provide the best service they can for their customers and I am delighted to hear how they managed to help you secure your dream home and we'd all like to wish you every happiness there.
★★★★★ 5/5
TrustpilotPatience is a Virtue
Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.
Drew · 19 January 2024
Agent replied · 23 October 2024
Hi Drew,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and proactive they were with viewings and feedback throughout the sale of your house.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHappy Family Service Received
My family and myself would like to thank Sharon Lambert at Cubitt and West for assisting us with acquiring our new rental home. Sharon has made the process easy and less stressful. We are extremely happy with the service we have received and look very much forward to moving into our new home.
Alistair · 6 June 2024
Agent replied · 23 October 2024
Hi Alistair,Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to have helped get everything sorted with your move.Best of luck, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotDefinitely recommend
John and his team helped us greatly throughout what was a complicated purchase. He went above and beyond what we would expect from any EA in order to keep things on track, often thinking outside of the box in the process. Communication throughout was excellent and they always made time and got back to us. Welcome home pack was a nice touch as well :) Thank you so much for all of your help!
DENISE · 21 December 2022
Agent replied · 23 October 2024
Hello Denise, Thank you for taking the time to leave a review. We will pass this on to the team! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and West (Southsea)
Late last year we put my mums property on the market with Cubitt and West (Southsea) as we had used them before and were very happy with them. With prompt attention it was on the market by Christmas and early in the New year we had an offer! sadly the buyer pulled out 6 weeks later, but the property was promptly back on the market and soon we had another offer which is progressing well. Thanks to Maddison, Emily and Amelia for all their hard work....
Ian · 11 April 2022
Agent replied · 23 October 2024
Good afternoon Ian,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotImpressed with Cubitt & West Redhill
I have been very impressed with Cubitt & West, Redhill. Kristine Capule, especially, listened to my requirements carefully when I put my property on the market, and she managed to secure a buyer extremely quickly. She was also spot on to suggest properties that I might be interested in, which helped me to find a new property I wanted to buy quickly too. Kristine is extremely professional, courteous and she is a careful listener and has the expertise to get you fast to the next step when it comes to selling and buying property. Nothing is too much trouble, and she is always happy to assist with any additional queries one might have. This is the second time I have instructed Cubitt & West Redhill in the last 7 years, and I have not been disappointed; I have been even more impressed with the team this time.
M · 6 April 2022
Agent replied · 23 October 2024
Dear M. S.Thank you for taking the time to leave such a great review for Kristine at our Redhill branch. It's great to see that you have used us before and again not been disappointed! Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotCould not recommend enough
We have recently sold our property through Cubitt & West and could not recommend the southsea branch enough. We instantly warmed to Maddison the moment she came to do a valuation and throughout the whole journey, she has been invaluable. Amelia and Emily have been incredible whilst conducting viewings and as a result, we sold within just a few days.The entire team has also helped us with our own property search and we have felt nothing but supported and listened to. Maddison kept us informed of suitable properties and made us feel feel respected and looked after and we now consider the team as friends.A special mention also has to go to Ian whose humour, patience and kindness has made the entire mortgage application process painless, and his hard work will not be forgotten.We have dealt with many other estate agents and would not hesitate in recommending this team over anywhere else.
Sophie · 31 March 2022
Agent replied · 23 October 2024
Good afternoon Sophie,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Ian, Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThe marketing and sale of our property by Cubitt & West
The marketing and sale of our property by Zoey and the subsequent co-ordination with our purchase by Julie was first class. Zoey showed more interest and requested more knowledge of our home than the competition. She knew exactly who to market it to, and as a result it was sold after two viewings and only two days on the market.Our combined sale and purchase involved a chain which has required constant communication with all parties and Julie has been instrumental in getting everyone to the finishing line.
D · 29 March 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThank you!
Recently been issued at section 21 and secured another property Marcus Farrow and Tom Barber was incredibly helpful with supporting me to make contact with the landlord to request an early end to my tenancy. I’ve been residing at the property for 3 years and Cubitt & West have been incredibly helpful throughout this time.
Amina · 18 April 2024
Agent replied · 23 October 2024
Hello Amina, Thanks for your review, we're delighted you're happy with our service. Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and West Horley
The whole experience from start to finish has been very professional from Cubitt and West. Siobhan initially got the property on the market swiftly and got buyers queueing up. Communication was clear, concise and just when I needed it to keep me on track. The team in the background like Lindy and Aumit kept the sale moving along with patience and diligence. We even had the usual chain issues but everybody stayed calm and alert and we finally exchanged without any issues. All in all the team at Cubitt and West deserve five stars.
Steven · 23 March 2022
Agent replied · 23 October 2024
Dear StevenMany thanks for your positive review of the Horley team, especially Siobhan, Aumit and Lindy! They pride themselves in giving you the best service possible to get you moved.We will pass on your comments and wish you all the best for the future.Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
GoogleWe didn’t have much luck with another estate agents so we moved our sale to Ebba and the team and had such a positive experience. They were professional, informative and quick at selling our property. We were then kept up to date with the exceptional Garry who really was fantastic at getting the sale up to completion. I couldn’t recommend the team enough.
Joanna · 23 October 2023
Agent replied · 22 October 2024
Hi Joanna,
Thank you for leaving a review! It's great to hear how our agents have managed to turn your experience around and provide with a positive outcome thanks to their professionalism and ability to keep you informed throughout.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotEarwig cottage cowden …
We have experienced fantastic service and help whilst selling our property. Nothing is too much trouble , a very good and motivated team well done!!
Peter · 12 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience selling your property with us at Cubitt & West East Grinstead. We appreciate your kind words about our motivated team!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotExceptional service!
Over the moon with the service we have received from the Horley branch.After speaking to four estate agents about putting our house on the market, we were immediately drawn to Siobhan. She was incredibly friendly, professional and we loved her approach!! We were soon greeted by Ellie who works with Siobhan and together they got the house on the market quickly and kept me in the loop throughout. Ellie was nothing short of exceptional when it came to finding us the perfect buyers, showing them around and selling our house in a WEEK for a price we only ever hoped for!I cannot thank the girls enough and we are so happy with our decision to choose Cubitt and West! I would highly recommend to anyone!!
Holly · 2 March 2022
Agent replied · 23 October 2024
Dear HollyThank you so much for your glowing review of Siobhan and Ellie at our Horley branch. They both strive strive so hard, as do the whole team, to provide you with the best service possible in selling your property. We are so glad you got your house sold so quickly.We will pass on your comments to Siobhan and Ellie and best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotMarcus at cubitt and west is amazing!
I have rented from cubitt and west for nearly 8 years. Marcus who is head of lettings in portsmouth is the most kindest and easiest man to get on with. He has always listened to all my needs and helps me every step of the way to get the right home I need from start to finish. He has great communication and is always easy to get hold off and always gets back to me promptly. If you're looking to rent a home I highly recommend Marcus from the portsmouth branch as he will go above and beyond to get you what you're looking for. I will never rent a property from any other company other than cubitt and west because they are so understanding and I trust them. Big thankyou to marcus for being amazing and so great at finding me my perfect homes over the years.
Hollie · 10 February 2022
Agent replied · 23 October 2024
Good afternoon Hollie,Thank-you for your kind words about Marcus from the Portsmouth Lettings team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI asked Cubitt & West to let my…
I asked Cubitt & West to let my property in Brighton. Cieran and Ava were fantastic. I would recommend this agent 100%.
Tracey · 6 May 2026
★★★★★ 5/5
TrustpilotHad a very positive experience buying a…
Had a very positive experience buying a house in Southsea through Cubit and West. Julie, Maddison, Evie and Yasmin were all very helpful and friendly.
Tim · 12 April 2026
★★★★★ 5/5
TrustpilotEmily Casey is the definition of great customer service
Emily Casey has been outstanding over the last couple of days. Very easy to talk with, extremely conscientious and organised. Emily has offered advice on brokers and mortgages which so far no other estate agent has volunteered. She spent time getting to know me instead of just filling out a form and making the experience personal. If I’m honest I want to buy a house just so Emily gets the commission! Thank you Emily, you are a credit to your team.
Jessica · 13 January 2022
Agent replied · 23 October 2024
Good morning Jessica,Thank-you for your kind review about our Chichester office of Cubitt & West and in particular Emily. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHad a great experience with Cubitt &…
Had a great experience with Cubitt & West. Karen and Katerina. Very happy to have completed my purchase. Sinead
Sinead · 11 September 2026
Agent replied · 22 September 2026
We're so happy to hear that you had a great experience with us at Cubitt & West and that we could help you complete your purchase!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 4/5
TrustpilotFew words of appreciation
Few words to thank Andy and his team for seeing through sale of our house in Kensington Rd.A viewing date seemed the best way to generate interest and we secured a price notably better than other agents were proposing. This was key.Julie in Southsea put up with our continual questions and kept us abreast of developments - good or bad - as the process advanced. Thanks too to Matthew who helped close in on Exchange. Indeed, to all the team who helped us achieve our goal.
Troy · 8 December 2021
Agent replied · 23 October 2024
Good afternoon Troy,Thank-you for your kind words about the Portsmouth office of Cubitt & West, in particular Andy, Julie & Matthew- I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe had a great experience with Cubitt &…
We had a great experience with Cubitt & West. Thank you to the whole team. Particularly Julie for her prompt communication, knowledge, negotiation skills, patience and understanding. Thanks to Zoey for negotiating skills also, speedy email responses, and making the process more fun and enjoyable! We are very grateful to now have our own home, finally! Keep up the good work.
Elena · 27 October 2023
Agent replied · 23 October 2024
Hi Elena,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how knowledgeable, patient and understanding you've found them to be throughout your process.Best wishes,Cubitt & West.
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