Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe didn’t have much luck with another estate agents so we moved our sale to Ebba and the team and had such a positive experience. They were professional, informative and quick at selling our property. We were then kept up to date with the exceptional Garry who really was fantastic at getting the sale up to completion. I couldn’t recommend the team enough.
Joanna · 23 October 2023
Agent replied · 22 October 2024
Hi Joanna,
Thank you for leaving a review! It's great to hear how our agents have managed to turn your experience around and provide with a positive outcome thanks to their professionalism and ability to keep you informed throughout.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotExceptional service!
Over the moon with the service we have received from the Horley branch.After speaking to four estate agents about putting our house on the market, we were immediately drawn to Siobhan. She was incredibly friendly, professional and we loved her approach!! We were soon greeted by Ellie who works with Siobhan and together they got the house on the market quickly and kept me in the loop throughout. Ellie was nothing short of exceptional when it came to finding us the perfect buyers, showing them around and selling our house in a WEEK for a price we only ever hoped for!I cannot thank the girls enough and we are so happy with our decision to choose Cubitt and West! I would highly recommend to anyone!!
Holly · 2 March 2022
Agent replied · 23 October 2024
Dear HollyThank you so much for your glowing review of Siobhan and Ellie at our Horley branch. They both strive strive so hard, as do the whole team, to provide you with the best service possible in selling your property. We are so glad you got your house sold so quickly.We will pass on your comments to Siobhan and Ellie and best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotEarwig cottage cowden …
We have experienced fantastic service and help whilst selling our property. Nothing is too much trouble , a very good and motivated team well done!!
Peter · 12 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience selling your property with us at Cubitt & West East Grinstead. We appreciate your kind words about our motivated team!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotMarcus at cubitt and west is amazing!
I have rented from cubitt and west for nearly 8 years. Marcus who is head of lettings in portsmouth is the most kindest and easiest man to get on with. He has always listened to all my needs and helps me every step of the way to get the right home I need from start to finish. He has great communication and is always easy to get hold off and always gets back to me promptly. If you're looking to rent a home I highly recommend Marcus from the portsmouth branch as he will go above and beyond to get you what you're looking for. I will never rent a property from any other company other than cubitt and west because they are so understanding and I trust them. Big thankyou to marcus for being amazing and so great at finding me my perfect homes over the years.
Hollie · 10 February 2022
Agent replied · 23 October 2024
Good afternoon Hollie,Thank-you for your kind words about Marcus from the Portsmouth Lettings team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotEmily Casey is the definition of great customer service
Emily Casey has been outstanding over the last couple of days. Very easy to talk with, extremely conscientious and organised. Emily has offered advice on brokers and mortgages which so far no other estate agent has volunteered. She spent time getting to know me instead of just filling out a form and making the experience personal. If I’m honest I want to buy a house just so Emily gets the commission! Thank you Emily, you are a credit to your team.
Jessica · 13 January 2022
Agent replied · 23 October 2024
Good morning Jessica,Thank-you for your kind review about our Chichester office of Cubitt & West and in particular Emily. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI asked Cubitt & West to let my…
I asked Cubitt & West to let my property in Brighton. Cieran and Ava were fantastic. I would recommend this agent 100%.
Tracey · 6 May 2026
★★★★★ 5/5
TrustpilotHad a very positive experience buying a…
Had a very positive experience buying a house in Southsea through Cubit and West. Julie, Maddison, Evie and Yasmin were all very helpful and friendly.
Tim · 12 April 2026
★★★★★ 4/5
TrustpilotFew words of appreciation
Few words to thank Andy and his team for seeing through sale of our house in Kensington Rd.A viewing date seemed the best way to generate interest and we secured a price notably better than other agents were proposing. This was key.Julie in Southsea put up with our continual questions and kept us abreast of developments - good or bad - as the process advanced. Thanks too to Matthew who helped close in on Exchange. Indeed, to all the team who helped us achieve our goal.
Troy · 8 December 2021
Agent replied · 23 October 2024
Good afternoon Troy,Thank-you for your kind words about the Portsmouth office of Cubitt & West, in particular Andy, Julie & Matthew- I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAbsolutely amazing
Absolutely amazing, from the moment Maddie sat in our living room and talked about our property and sale, we had confidence in Cubitt and West. We had been thinking about selling for a while and had already had some disappointing almost disinterested agents around but Maddie was realistic and full of enthusiasm. The team organised viewings to fit in with us perfectly, marketed our property brilliantly keeping us in the loop every step of the way and best of all sold within days. It was all so easy and almost stress free (no move is ever stress free!). If you are exploring your options and not sure where to go I honestly cannot recommend Cubitt and West Highly enough.
Jackie · 6 December 2021
Agent replied · 23 October 2024
Good afternoon Jackie,Thank-you for your kind words about the Southsea office of Cubitt & West, in particular Maddie- I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe had a great experience with Cubitt &…
We had a great experience with Cubitt & West. Thank you to the whole team. Particularly Julie for her prompt communication, knowledge, negotiation skills, patience and understanding. Thanks to Zoey for negotiating skills also, speedy email responses, and making the process more fun and enjoyable! We are very grateful to now have our own home, finally! Keep up the good work.
Elena · 27 October 2023
Agent replied · 23 October 2024
Hi Elena,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how knowledgeable, patient and understanding you've found them to be throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotAmazing service from Abi.
We had to find a rental for a short term very quickly with the added potential complexity of it being furnished. I contacted so many estate agents with little reply. We had a prompt, professional and efficient service from cubit and West in North end. Abbie was our contact and she was so kind and did everything she could for us. We were unable due to isolation to physically see the property so we had a video call arranged which meant that we still not miss out on the property. When we went in to sign contracts and pay our deposits it was pain free and done easily so and so I can't help but leave a glowing review. Thank you.
ROXANNE · 26 November 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotA very big thank-you to Maddison and her team
A very big thank-you to Maddison and her team, Robin, Nicola and Julie.We have now exchanged contracts and without the guidance and support we received from Maddison and her team, it would have been a rollercoaster ride.Special thanks to Julie, who came on board to progress the sale through to completion.She was very diligent and always a there for a phone call or email. Can’t thank- you all enough.Caroline Bone
Caroline · 10 February 2023
Agent replied · 23 October 2024
Hi Caroline,Thank-you for your kind words about Maddison & the team from our Waterlooville branch, and Julie our Sales Progressor! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotHad a great experience with Cubitt &…
Had a great experience with Cubitt & West. Karen and Katerina. Very happy to have completed my purchase. Sinead
Sinead · 11 September 2026
Agent replied · 22 September 2026
We're so happy to hear that you had a great experience with us at Cubitt & West and that we could help you complete your purchase!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 4/5
TrustpilotThank you !
We would like to say thank you Cubit & West , specially Amelia from Southsea branch for looking after us. She was helping a lots to look for a property for us, she was very helpful, provided us with contact to other departments. Amelia put us in touch with conveyance solicitor and mortgage advisor. She was overall assisted us greatly. She is kind, polite, provided us with great service, and we thank her and recommend her as a sales advisor to other individuals looking for a property.Robert & Magdalena
Robert · 18 November 2021
Agent replied · 23 October 2024
Good morning Robert & Magdalena,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Amelia- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotSpecial thanks to Julie Bramble x
At long last today we received the call we have been waiting for, for a very long time to say we finally have a moving in date. After a long and rocky road, and having endured breakdowns in the chain etc I would like to say a huge thank you to the team at Cubitt and West. But above all I would like to express my most sincere gratitude to Julie Bramble our senior sales progressor. She has been an absolute star throughout, keeping me updated every step of the way, making me giggle when I wanted to cry and listened, supported and showed great empathy throughout. This without a doubt has made this journey so much easier and more bearable. So thank you all so much and thank you Julie. Would Highly recommend you and your team to anyone x
Catherine · 11 November 2021
Agent replied · 23 October 2024
Good morning Catherine,Thank-you for your kind words about our Senior Sales Progressor Julie- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotJulie and the team were very good and…
Julie and the team were very good and supportive at their job.I purchased a flat through Cubbit & West and from the beginning they were all accommodating.It was stressful for me and guess frustrating for Julie due to my solicitor attitude,but the team stood by me and help me during the process. At the end it was a rewarding and sucesful Purchase. Well done Julie and the team
ROGER · 6 April 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotJulie Bramble was at all times helpful…
Julie Bramble was at all times helpful and very professional in all our dealings with the selling of the property. She provided invaluable information and answers when it came to the many forms I had to fill in. I would strongly recommend Julie as a Senior Sales Progressor to anyone.
Richard · 3 June 2024
Agent replied · 23 October 2024
Hi Richard,We're very happy to hear that Julie was helpful and professional in selling your property, and we'll be sure to pass on your feedback to her. Many thanks,Cubitt & West Estate Agents
★★★★★ 5/5
GoogleWe chose to use Cubitt & West Fiveways to sell our flat as we had bought the flat from them five years earlier and had been impressed. We were not disappointed - from the very beginning, our experience was excellent. The photographs and marketing of the flat were very high quality and we had multiple viewings leading to offers on our open day. Unfortunately, due to Covid, our chain fell through more than once for reasons out of our control. Every time, the team at Cubitt and West Fiveways were reassuring and found us new buyers very quickly. Each member of staff was highly professional and friendly - we always felt valued and knew everyone had our best interests in mind, rather than simply looking for a quick sale. The team were very communicative, gave great advice and were easy to get hold of whenever we had a question. During the time that we were selling, we mostly dealt with Ebba Morley, the senior branch manager. Ebba was incredibly efficient, knowledgeable, professional and kind - she went above and beyond to help us secure the right buyer and even advised us with our onward purchase which was through a different estate agent. Due to Covid, the process of selling our flat took longer than originally expected but the quality of service we received never dropped. We would wholeheartedly recommend Cubitt and West Fiveways to anyone selling or buying a property and cannot thank them enough for all their hard work.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
GoogleWe recently purchased a flat marketed by this estate agent, they were very professional and made the whole experience positive. From the first point of contact we made to organise a viewing through to exchange, it has been remarkably smooth. This was down to the staff being efficient and following up on things. They kept us in touch throughout which I appreciated. Compared to a previous experience with a property sale this was different class. Ebba, Jasmine and Karen were particularly helpful but it felt like a well oiled machine! If we ever sell our new property they will be my first port of call!PositiveResponsiveness, Professionalism
Sharon · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleI could not fault the service that we have received from Cubit and West but in particular the work of Ebba Morley,. Without Ebba’s amazing efforts there is no doubt in my mind we would not have achieved the sale of our house, but also our house purchase, which was on with a different far less efficient agent.
Ebba was ahead every step of the way, professional, forward thinking and responded quickly to all enquires. I am very grateful to Ebba and the team at Cubit and West and would not hesitate to recommend them.PositiveResponsiveness, Professionalism
Simon · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleEbba and her team were absolutely outstanding in their support. They helped us migrate from other agents in record time, never once over sold and under delivered and were extremely prompt and honest in all comms. We got an offer within 24 hours of listing and look to complete this week. We had huge confidence in Ebba when meeting her and that confidence has only ever increased. Thoroughly recommend for anyone who wants a swift, honest and efficient transaction.PositiveResponsiveness, Professionalism
Tim · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleWe asked Ebba Morley and her team at C&W to market our flat for sale based on a strong recommendation from a member of our family. Selling a property can be a frustrating and nerve-racking process with a large amount of time and money at stake. We found Ebba and her team extremely professional and confidence-building. They moved quickly to get the flat on the market, provided excellent professional advice and saved the day when it looked possible our sale might stall. Throughout communication has been first-class, timely and clear. We recommend them very highly.PositiveResponsiveness, Quality, Professionalism, Value
Gerry · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleI would highly recommend Ebba and the team at Cubitt & West Fiveways for anybody selling their property.
From the initial phone call I was impressed with their professionalism.
Ebba came to the house and explained the process. I felt confident that she would take care of everything with minimal stress for me, and work hard to achieve the best result, and she did.
We had some of the usual selling dramas that were out of their control, but at each turn both Ebba and Angela were available to answer my queries and reassure me that we would get there in the end.
C&W had great marketing tools and were excellent value for money.
I was very impressed with the service we received throughout the whole process. I would highly recommend Ebba and the team at C&W Fiveways and wouldn't hesitate to use them again if we were selling in the local area.PositiveResponsiveness, Quality, Professionalism, Value
Becky · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
GoogleEbba and the team were absolutely brilliant throughout the entire process. I’ve generally found previous experiences with estate agents to be pretty poor, but this was a completely different experience from start to finish. Do not waste your time looking anywhere else.
Abs · 10 October 2024
Agent replied · 22 October 2024
Hi Abs,
Thank you for leaving a review! We're delighted to hear how brilliant Ebba and the team have been throughout your entire process and that they were able to offer a completely different experience from what you had previously had.
Best wishes,
Cubitt & West.
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