Cubitt & West Brighton Central reviews in Brighton and Hove

★★★★★ 5/5

Trustpilot

Great service, great team

From the moment we met zoey we knew it was only cubitt and west for us! She was engaging and it felt a less business like approach which we preferred, also straight talking with little fluff - a great quality as robotic and passionless approaches put us off other agents. Julie Bramble was fantastic in her role pushing things along meaning we didnt have to and her responses were quick - she particularly excelled when she looked into a request I put in and also getting a tricky exchange/completion over the line - very professional, courteous and for me should be employee of the month. Other interactions with the team including samara were great and I would recommend anyone to use this branch.

Mike · 5 October 2026

★★★★★ 5/5

Trustpilot

I can’t recommend Cubitt & West highly…

I can’t recommend Cubitt & West highly enough for the excellent service and support I received throughout the sale of my house. My initial correspondence was with Zoey, who was incredibly supportive, friendly and informative from the very beginning. She was always happy to answer my questions and made me feel reassured and well looked after, which made the whole process much less daunting. I was then fortunate to have Julie supporting me with the sale. Julie was fantastic throughout, professional, approachable, knowledgeable and always there when I needed help or advice. She kept me informed at every stage, communicated clearly and went above and beyond to make sure everything progressed as smoothly as possible. Selling a house can be a stressful experience, but having such caring and dedicated people supporting me made a huge difference. I genuinely felt that both Zoey and Julie cared about achieving the best possible outcome for me, rather than simply seeing it as another sale. A huge thank you to Zoey and Julie for all your hard work, patience and support. You were both a pleasure to deal with, and I would have absolutely no hesitation in recommending Cubitt & West to anyone looking to sell their home.

Claire · 5 October 2026

★★★★★ 5/5

Trustpilot

I wanted to specifically recognise…

I wanted to specifically recognise Thomas Goodchild for the support he has given me throughout what has unfortunately been a very difficult tenancy experience. I first dealt with Thomas shortly after my tenancy began, when an arrangement I had agreed prior to signing had not been properly communicated internally. Thomas took the time to understand what had happened, reviewed the correspondence I provided and resolved the issue for me fairly and with genuine understanding. When more serious issues arose with the tenancy and I was struggling to get a response, I reached out to Thomas again. Although the matter was not directly his responsibility, he helped me escalate it to the appropriate people, which ultimately resulted in me getting the response I needed. Most recently, Thomas has supported me through the checkout process. Once again, he has been responsive, kind, clear and genuinely helpful, making sure everything was properly documented and explaining what was needed from me. What stands out is that this wasn't a one-off interaction. Every time I dealt with Thomas, he showed the same professionalism, empathy and willingness to help. During an experience that has been incredibly stressful both personally and financially, being treated with basic human kindness genuinely meant a lot. Thomas is a real credit to the team and I wanted to make sure his individual service was recognised. Thank you, Thomas.

Olly · 21 September 2026

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Cubitt & West. The process was handled professionally and efficiently, and communication was clear throughout. In particular, Thomas Goodchild was extremely helpful, responsive and professional. He was quick to answer questions, kept me updated and was always happy to help resolve any issues along the way. It made the overall process much easier and gave me confidence that everything was being dealt with properly. I would happily recommend both Thomas and Cubitt & West to other landlords.

Kamel · 14 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service!

We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic. She was professional, friendly, patient and incredibly supportive throughout what could have been a very stressful process. Her communication was excellent, she always kept us updated and she went above and beyond to help keep everything moving forward. Esme genuinely cared about helping us get into our new home and was always there whenever we had questions or needed reassurance. Her professionalism and personal approach made such a difference to us. We are so grateful to Esme and the whole team for all their hard work and support. We would highly recommend them to anyone looking to buy a new home. Thank you so much, Esme!

Natalie · 9 September 2026

★★★★★ 5/5

Trustpilot

Amazing Letting Agents

I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free! I had my viewing and, incredibly, moved into my new home within just one week! Emily was always there to answer my questions and kept everything moving smoothly. I’m really grateful for all her help and support in finding my new home. I would highly recommend Emily to anyone looking for a letting agent, truly excellent service! 🏡✨

Luna · 4 September 2026

★★★★★ 5/5

Trustpilot

My journey with Cubitt & West…

My journey with Cubitt & West throughout my sale was positive. The team through, what can be a very stressful process and also one of someone's biggest purchases were professional, responsive and supportive from start to finish. Shout out to Dayne, Dave, Louis and Nigel for keeping me updated, helping me through any difficulties, keeping me updated, always being available when needed or had a question and more so when something needed moving. Having Cubitt & West really made a difference. Highly recommended!

Melania · 24 August 2026

★★★★★ 5/5

Trustpilot

Lost engagement ring !

Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!

PEDRINA · 21 August 2026

★★★★★ 5/5

Trustpilot

Thomas Godchild is exceptionally…

Thomas Godchild is exceptionally helpful, extremely knowledgeable and understanding, he was always follows up on any actions that are borne out of our discussions, and this has helped immensely. I am perhaps not the most easygoing of landlords, however, since Thomas has become my single point of contact my experience using the help centre has been elevated significantly. He always follows up and gets things done, more people like Thomas please.

Jo · 7 October 2026

★★★★★ 5/5

Trustpilot

Cubitt were great from start to finish

Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.

Colin · 25 August 2026

★★★★★ 5/5

Trustpilot

Viewings with Lucia

Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.

Andreea · 29 August 2026

★★★★★ 5/5

Google

I have bought and sold several hundred properties in recent years and Angela Brett is amongst the best agents I have dealt with. Updates came once or twice a week with no chasing from me, and she negotiated aggressively on my behalf, even getting an improvement on an offer I was already willing to accept. I would highly recommend the services of this branch.

Oren · 10 August 2026

★★★★★ 5/5

Google

We sold our property with Cubitt and West having moved agents after a bad experience with another firm. From the beginning, Ebba and her team were professional, knowledgable and understanding. Always a pleasure to deal with and we felt safe in their capable hands. I’d highly recommend this office to anyone looking to sell in the Brighton area.

Jennifer · 10 September 2026

★★★★★ 5/5

Trustpilot

We had a great experience with Julie…

We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.

Brooke · 25 August 2026

★★★★★ 5/5

Trustpilot

Thanks Cubitt & West

Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!

Owen · 4 September 2026

★★★★★ 5/5

Trustpilot

From start to finish Cubitt and West…

From start to finish Cubitt and West have been fantastic. Always available to deal with any queries. Our house sold even before it reached the market due to their potential buyers list. Hannah Margetts has been brilliant keeping us updated with our sale. The staff and service have been brilliant and we would recommend them .

Beverley · 20 August 2026

★★★★★ 5/5

Trustpilot

Agreement signing went so smooth all…

Agreement signing went so smooth all because of the branch team especially Emily who guided throughout which was highly appreciated and this was my first time signing with cubit and west I am feeling very satisfied about the process.

Abinath · 3 October 2026

★★★★★ 5/5

Trustpilot

Smooth process

The transition from old tenant to new tenant was very smooth with fortunately a very short vacant period. Emily kept me informed at all times and responded quickly when I asked a question. Excellent services from her

Belinda · 30 September 2026

★★★★★ 5/5

Trustpilot

Julie was just incredible from the get go…

Julie was just incredible from the get go and was so patient in walking us through the entire process - even with my sometimes asinine, unfiltered questions. I would highly recommend this company !

Pamodzi · 8 October 2026

★★★★★ 5/5

Google

I’d like to extend a huge thank you to the entire team at Cubitt & West for their exceptional service in helping us with the sale of our property. From start to finish, they were incredibly professional, approachable, and proactive, making what can be a stressful process feel seamless and straightforward. Jess and Karen kept us informed every step of the way, offering timely advice and guidance. Their attention to detail and commitment to our needs made us feel valued and confident throughout. We couldn’t be happier with the outcome and wholeheartedly recommend Cubitt & West to anyone looking to buy or sell in the area. Thank you again, Jess R, Jess M and Karen, and the team, for all your hard work and dedication.

Allan · 10 October 2025

★★★★★ 5/5

Google

Ebba and team have been absolutely brilliant. From our first meeting all the way through to a successful sale they were all professional, helpful, friendly and focused on helping us to move. When it seemed like the wheels might come off they were not fazed and quickly got us back on track. They discussed options, helped us decide the best course and acted on our instructions. Thank you! Not planning to move again any time soon but would get in touch to buy or sell a house locally without hesitation.

Jason · 10 October 2025

★★★★★ 5/5

Google

Ebba ,Angela, Jess, Jackie and Dan were amazing and I highly recommend Ebba's continued hard work. Not only did she secure a lovely buyer she kept her until my side (unfortunately painful bad experience with another estate agent down the chain) dragged their feet. She kept pushing while I was about to give up and she definitely worked for it, above and beyond. Chasing everyone in the chain. The only recommendation is -don't use anyone else!! Thank you so much Ebba and her team. Laura

Laura · 10 October 2025

★★★★★ 5/5

Google

We used Cubitt and West in both our sale and purchase. We sold a shared ownership apartment and bought a house, and Cubitt and West’s knowledge of different types of property and how best to market them was impressive. From my first meeting with Jessica Robb I was impressed with research completed, enthusiasm to sell our property and the frequent and clear communication we received. Advice was helpful all the way through the process. Angela at the Five Ways office and Lisa at Woodingdean were extremely helpful points of contact. When viewing properties, Barbara showed us round several, including the one we purchased and she was knowledgeable and helpful on every occasion. When we had secured a buyer and a property to buy, Garry Wheeler did an outstanding job communicating between us, our buyer, our vendor and all the associated solicitors by phone and e-mail, making every step of process clear and easy to understand. I feel that all staff we dealt with in the process went above and beyond to help us make a significant step forward in our lives. I highly recommend Cubitt and West to sell or buy through.

Tim · 10 October 2025

★★★★★ 5/5

Google

Angela at Cubitt and West in Fiveways was so helpful and effective at navigating us through the roller coaster of house moving. She and the team went above and beyond to sell our house quickly so we could acquire the house we were trying to buy. They were very communicative and really drove the process with the solicitors and other estate agents. I would highly recommend them to anyone trying to sell their property in the area.

Chantelle · 10 October 2025