Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe put our house on sale
We put our house - Mennileaves just before 1st Lockdown. All was at stand still during lockdown and once relaxed, the virtual video was done and had viewing. The staff from Cubitt and West , Kerry Anne Ross and others showed the house around which was done professionally with social distancing and managed to keep our place safe.With all hard work and professionalism we had an offer which led to sale and completion. On completion we also had good wishes from Cubitt and West.I have no hesitation to recommend Cubitt & West.
Mukesh · 30 January 2021
Agent replied · 23 October 2024
Dear MukeshThank you for taking the time to leave a review of our Cranleigh office. I am delighted to read how professional you have found the team and i know how much Kerry-Ann and Ross will appreciate your recommendation. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotGreat advice & experience in selling a house
Having never sold a house before, we wanted to have a good, personal experience and Cubitt & West didn’t disappoint. After failing to find an investment buyer to keep our tenant in place, C&W were quick to find a suitable cash buyer that didn’t have property to sell, and also introduced us to a great law firm who helped expedite the process. I would definitely recommend them, and in particular Katarina Hrvolova who was dedicated to finding the right buyer for us.
Chris · 29 January 2021
Agent replied · 23 October 2024
Dear ChrisThank you for taking the time to leave a review of our Reigate office. I am delighted to read how pleased you have been with the service received, especially from Katarina who is always going above and beyond to help her customers. I know that the team will really appreciate your recommendation. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotI needed to sell my parents' house in…
I needed to sell my parents' house in Redhill to meet care home fees. Michelle visited the property and gave us what we felt was a realistic valuation.We were very impressed with Michelle and the overall service promised by Cubitt and West.Although it was not the cheapest quote we received we felt that it offered the best value for money and this was borne out in practice.Michelle and her team in Redhill were always available to deal with queries and I can't recommend them highly enough, particularly as there were a couple of last minute issues to deal with!!
AndyW · 29 January 2021
Agent replied · 23 October 2024
Dear AndyMany thanks for taking the time to leave a review of our Redhill office. It's great to read how impressed you have been with Michelle and the service received from the branch. Thank you for your recommendation, i know how much Michelle and the team will appreciate it. Kind regardsBecky JenningsOperations DirectorCubitt and West
★★★★★ 5/5
TrustpilotAmazing Service!
I called the Southsea office for the first time on a rainy miserable Monday feeling stressed that I couldn't find my ideal house, and spoke to Claire. Wow, I can honestly say not only was she a ray of sunshine, she was so efficient and helpful, taking the time to make my feel a truly valued customer. Claire provided the balance of professionalism versus friendliness perfectly, exactly what we all need, even more so in these extremely difficult times. She also put me in touch with a mortgage advisor that was equally efficient and helpful. Due to Claire's first class service, really understanding what I was looking to buy, recommending a house to me, quickly arranging a viewing, answering all my questions, two days later I had an offer accepted on my new house, that ticks all the boxes! I couldn't recommend Claire highly enough!
Belinda · 28 January 2021
Agent replied · 23 October 2024
Good afternoon Belinda,Thank-you for your kind words about Claire from our Southsea office - I will be sure to pass your comments along and I hope the Purchase of your new home goes well.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAs a buyer
As a buyer, I'm completely happy with the support I've received from Karen Fogarty throughout this process. From the very beginning, Karen has been on hand to answer all of my queries via phone and email. In fact, I was surprised at how quickly she responded - often within minutes. She gave supportive friendly advice and was excellent at representing the needs of myself as well as the vendor. She is very personable, efficient and installs confidence in the process. I'm a very
Deryck · 27 January 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotVery helpful
Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.
Ryan · 21 June 2024
Agent replied · 23 October 2024
Hi Ryan,Thanks for your review, we're delighted you were happy with our service. We wish you all the best in your new home!Best of luck, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotThat a HUMAN is always there ready to give advice. a
Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.
Jane · 1 February 2024
Agent replied · 23 October 2024
Hi Jane,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how simple he's been able to make the process for you.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleGreat experience with Ebba and Cubitts. Very friendly and professional service from start to finish. Competitive agent fees too. Can-do attitude got us a better price than other agents had suggested starting at. Thanks to Ebba and all.
Martin · 10 October 2024
Agent replied · 22 October 2024
Hi Martin,
Thank you for taking the time to leave a review. We're happy to hear that our team provided you with an excellent service.
Thanks again, Cubitt & West
★★★★★ 5/5
TrustpilotReliable, efficient & helpful service
C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.
André · 12 April 2023
Agent replied · 23 October 2024
Good afternoon Andre,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotA* Star Service at Cranleigh C&W
An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!
Emma · 27 September 2023
Agent replied · 23 October 2024
Dear EmmaThank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted they've gone above and beyond to help make your process as stress-free as possible.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
GoogleGreat experience with Ava in Cubitt & West for a rental property. Fast and smooth process and Ava kept us up to date throughout.
Rachel · 17 April 2025
Agent replied · 17 April 2026
Good morning,
We appreciate the kind words and are glad we provided you with a positive experience!
We will let Ava and the team know your positive feedback.
Regards Cubitt & West (Brighton)
★★★★★ 5/5
GoogleI sold a property in Brighton in July 2020. Ebba and her team offered an outstanding service to me being friendly, professional, smooth and efficient. This was especially commendable considering that I was not in Brighton and Ebba took on a number of tasks in my absence from the property. Additionally, the sale went smoothly despite it taking place during the covid pandemic. This was no small matter and is testament to the positive attitude of the team at this particular agent.PositiveResponsiveness, Quality, Professionalism
Chris · 23 October 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleI chose Cubitt and West despite the fact that they were the most expensive. I had confidence that Ebba would sell my house and, in the end, got £10k more for it than the middle quote I had received from other estate agents. As well as this, I received support (legal and emotional!!) whenever I popped into the branch.
One of the other reasons I choose CW was because of the other branches across Brighton - in the end I also bought through them and had excellent support when buying as well.
The CW Sales Progressor also gave me weekly updates throughout the process, and certainly got answers more quickly from the solicitors than I ever could!!
Would definitely recommend - thank you Ebba and Jess!
Claire · 23 October 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleEbba Morley and her team provided 5 star service with excellent value for money. They were very easy to contact communication was speedy supportive and helpful at all times and we felt they were on our side to facilitate an easy sale and move. They sold our house really quickly for the amount we wanted and were really good with all the issues around social distancing. I would recommend them most highly. Plus they were extremely likeable.PositiveResponsiveness, Quality, Professionalism, Value
Joel · 23 October 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleWe received excellent service from beginning to end of our sales process with Cubitt & West and I couldn't recommend them more. Ebba offered us personable and genuine advice throughout the process and far outshone many of the other company agents who valued our property. Karen was also an integral part of pushing our sale through, her help was totally invaluable in reaching exchange and we are very grateful. We found the whole team to be communicative, honest and approachable throughout and we would absolutely return to them in the future
Anna · 23 October 2020
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
TrustpilotVery friendly
Very friendly. Helping you as much as they can
Amber · 8 October 2026
Agent replied · 10 October 2026
We're glad you enjoyed your experience with our supportive team at Cubitt & West Reigate. Thank you for taking the time to share your kind feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotExcellent communication
Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!
Ravenswood · 18 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotI found my new home through Cubitt &…
I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.
Sian · 23 November 2023
Agent replied · 23 October 2024
Dear SianThank you for leaving a review! It's great to hear how happy you are with your experience with our agents and how helpful, efficient and supportive they've been throughout the process of finding your new home.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotOur experience with Cubitt & West as…
Our experience with Cubitt & West as tenants over the past five years was very positive overall.
Catia · 16 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us at Cubitt & West over the past five years. It means a great deal to us that you felt supported, especially during challenging times. We truly appreciate your kind words about the care and attention you received, and we are glad that any issues were ultimately resolved to your satisfaction. Thank you for acknowledging our team's efforts in making your tenancy a positive one.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
★★★★★ 5/5
GoogleFantastic service from start to finish. I was really impressed with Ebba's professionalism, responsiveness - and especially her knack for keeping me calm through all the inevitable ups and downs of a leasehold flat sale! I'm really glad I picked C&W.
C · 17 February 2026
Agent replied · 17 April 2026
Good afternoon,
Thank you for taking the time to share your experience. It’s great to hear that Ebba provided such professional and responsive support throughout your sale, especially when navigating the ups and downs that can come with a leasehold flat.
Kind regards,
Cubitt & West
★★★★★ 5/5
Trustpilot5 Stars for Cailean
Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.
Andy · 17 March 2022
Agent replied · 23 October 2024
Dear AndyThank you for taking the time to write a positive review about Cailean at our East Grinstead Branch. We will certainly take on board your comments but are glad that Cailean could help you out as much as he did.We will be sure to pass this on to Cailean.Kind regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotAmazing experenice start to finish
Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.
Ellie · 22 February 2022
Agent replied · 23 October 2024
Good afternoon Ellie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
GoogleJess, Ebba and the team were professional, patient and excellent at communication during what turned out to be a complicated property transaction. Would recommend!
David · 2 April 2025
Agent replied · 9 May 2025
Good morning,
Thank you very much for your kind words. We're glad to hear about your positive experience with our team and will be sure to pass this on to the team.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotExceptional Service.........
My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.
Sam · 18 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.