Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHome letting fabulous experience.
We had some changes of circumstances and unfortunately we had to let our home, we chosen Cubitt & West as a close friend of us highly recommended and we needed things to be done quick and easy. And we couldn’t be happier it took them under 3 weeks for the house to be listed and rented and tenants already moved in. Jon DaSilva and Ciaran Street who we mostly spoken too they provided us with great, quick and efficient service, we definitely recommend them in all areas.
Customer · 1 February 2023
★★★★★ 5/5
TrustpilotMadi Infield from Cubitt and West was…
Madi Infield from Cubitt and West was honestly so attentive and always responsive. Whenever I had an questions or issues she would always respond as soon as possible. One of the best customer service experiences I’ve had dealing with housing in Brighton. I am a student so having her help me and guide me was so so helpful and am very glad she helped. Amazing experience. When going to collect my keys at their office, she gave me a box with a welcome card, which I appreciated so much and will definitely keep as a memory, and papers with information on the property as well as some drinks :) amazing service truly.
Mariam · 1 February 2023
★★★★★ 5/5
TrustpilotExcellent service
Julie was brilliant and was on the case chasing the solicitors and making sure the process ran smoothly..
Nicknacknoo · 10 February 2024
★★★★★ 5/5
TrustpilotExcellent Service
I have had a great experience with Cubitt & West. The agent Becky Darby has passionately assisted me since day one with proper manners and explaining every single detail or answering thoroughly to all my questions. The quality of service and professionalism with this agency is the main reason that I highly recommend them to everyone.
Reza · 21 February 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotMany thanks to Mo and team
Many thanks to Mo, Zoey and Michael at the North end branch. The team gave us very professional and friendly service throughout. I was especially surprised when Mo came to our house the day we were moving out to see if we were all doing ok. Well done to everyone
Penny · 9 November 2022
Agent replied · 23 October 2024
Good morning Penny,Thank-you for the kind words about the Portsmouth office of Cubitt & West and in particular Mo, Zoey & Michael. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotJulie helped us from start to finish…
Julie helped us from start to finish with all the stuff we didn't understand and made it an easier process.
Scott · 15 October 2024
Agent replied · 23 October 2024
Hello Scott,Thanks for leaving us such a lovely review, we really appreciate it. We strive to help our customers through what we know can be a stressful and confusing time.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotSo great
Freya couldn’t have been more helpful and our entire experience was so great from start to finish. Even the referencing company used was incredibly responsive and helpful- can’t fault the whole thing. Such a refreshing experience as I have had bad agents in the past but this was so pain free and we felt so supported the entire time.
Lucy · 24 July 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotBrilliant experience renting our first…
Brilliant experience renting our first home together! My girlfriend and I really appreciated the hard work put in on our behalf! A very smooth journey all in all! Many thanks to Dan for being helpful and reachable throughout this process.
Thomas · 21 January 2022
★★★★★ 5/5
TrustpilotSafia Wieland
Safia Wieland. Is an excellent agent. She was knowledgable about the property. She was bubbly, approachable and a perfect person to show a house. Best viewing yet.
Mrs · 15 June 2024
Agent replied · 23 October 2024
Dear Andrea,Thanks for taking the time to leave us feedback about your recent experience with our Arundel branch, in particular Safia.Best regards,Cubitt & West
★★★★★ 4/5
TrustpilotThank you Robin & Tom for your service
We had a good experience with new management team under Robin & Tom. They listened our concern and try to resolved it. they are very approachable & helpful.
Bhumika · 27 May 2024
Agent replied · 23 October 2024
Dear Bhumika,Thanks for leaving a review. It's always great to receive positive feedback. Best wishes,Cubitt & West Arundel
★★★★★ 5/5
TrustpilotExcellent service from the beginning.
Excellent service from the beginning.Sam was open and honest with me , listened to my concerns.There was no hard sell to put my property with him.Would definitely recommend
Mandy · 15 May 2023
★★★★★ 1/5
TrustpilotBrighton branch are not interested in…
Brighton branch are not interested in sorting out any issues with the property that they are renting out. They are only interested in their commission.
Dawn · 17 July 2024
Agent replied · 23 October 2024
Dear Ms Price,Thank you for taking the time to leave a review and we’re sorry to learn that you are dissatisfied with the service provided. We would like to assure you that customer service is of the utmost importance to us, and we would appreciate you contacting us to discuss your concerns in more detail, you can reach us on 01273 747 525 or at brighton.lettings@cubittandwest.co.uk.Kind regards,Cubitt & West.
★★★★★ 5/5
TrustpilotProfessional & Empathic
From the beginning Emily Jones provided outstanding service to the end where Rachel-Grace Laker provided equally outstanding service.
Mrs · 21 November 2025
★★★★★ 5/5
TrustpilotGreat experience from Becky and Abbie
Great experience from Becky and Abbie! From viewing until we secured the property, Becky and Abbie exceptionally made the process easier. They were well versed with the property and vetting process. Even though there were some bumps along the way, Becky especially, went the extra mile to secure us the property on time. Thank you both :)
Raysa · 30 October 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Becky & Abbie from the Portsmouth Lettings office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThank you to Claire and the amazing…
Thank you to Claire and the amazing team at Cubitt & West. Claire has been so great throughout a really stressful experience, she couldn’t do more to help and to make sure everything was on track. Thanks again :)
Eliza · 12 February 2022
★★★★★ 5/5
TrustpilotPurchase of property
Through out the purchase of my property Julie Bramble has always been positive and reassuring. Even when things went quiet and didn’t know whether it was going through she always remained positive which made the process easier
Gavin · 3 November 2023
Agent replied · 23 October 2024
Hi Gavin,Thank you for leaving a review! It's great to hear how positive and reassuring our agent, Julie, has been throughout the purchase of your property and how she helped make the process easier for you.Best wishes,Cubitt & West.
★★★★★ 4/5
TrustpilotOur house selling process
After we had sold our house,Julie bramble was in control of the chain and was very helpful and knowledgeable with good communication letting us know all the details as it progressed right up to completion.
Jamie · 19 December 2023
Agent replied · 23 October 2024
Hi Jamie,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how well she communicated the details as your sale progressed.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotYou couldn't choose better.
I have always used Cubitt and West when moving house. I know i can rely on their professionalism and experience for a smooth process. The team are so friendly and knowledgeable it makes everything so pain free. Darren, Nicole, Amy, in fact the whole team feel more like friends than just acquaintances. You couldn't ask for more.
Sharon · 7 October 2021
Agent replied · 23 October 2024
Dear SharonMany thanks for your feedback on the level of service you received from our Crawley branch. The team have a wealth of experience and thrive on, doing everything they can to ensure the process runs as smoothly and as quickly as possible. They are delighted to receive your kind words as always.We will always be more than happy to continue business with you whenever you need us.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAn amazing service
An amazing service, sold and then bought with the Pulborough branch in the past year. Great service and a really friendly team to work with both to sell and to buy.Would highly recommend to anyone else thinking of selling or if you are buying look out for their promoted homes as the service is 1st class.
Customer · 6 December 2021
Agent replied · 23 October 2024
Thank you for your review, it is lovely to hear from someone who has benefitted from our services to help them through the difficult times of buying and selling their home.
★★★★★ 5/5
TrustpilotSuperb property management
The help I got from their new property management team was on point. Definitely one of the better experiences I’ve had renting a property.
Bartlomiej · 18 July 2024
Agent replied · 23 October 2024
Hi Bartlomiej,Thanks for your review, we're delighted you're happy with our service.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotProperty viewing.
Went to visit a property as prospective tenants. Aden was very knowledgeable and helpful. He was proactive in getting touch and responsive in answering our questions and our emails.
D · 12 March 2023
★★★★★ 5/5
TrustpilotVeiwing with Jessie ✨✨✨…
✨This morning I went for a veiwing and was greeted by Jessie, who I found very welcoming, pleasant and professional.I really appreciated your time, help and guidance. Thanks Jessie! ✨
Laura · 4 February 2023
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Alia, a truly outstanding real estate agent. From the moment we met, Alia’s professionalism, knowledge, and dedication were evident.
Andrew · 22 May 2024
Agent replied · 23 October 2024
Hi Andrew,Thanks for your review, we're delighted you're happy with our service.All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotVery efficient and friendly service…
I’m always very pleased with the service I get from Dan and Cubitt and West generally. I have recommended them to friends who have properties to let.
Stella · 22 May 2024
Agent replied · 23 October 2024
Hello Stella,Thank you for your kind review - we will pass this on to the team!Best wishes, Cubitt & West Arundel Estate Agents
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