Every review we hold for the Brierley Hill office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI cannot say any good word about Sofi - unprofessional agent who works for G&T company.
I even suspect all good reviews for G&T properties are from fake accounts, as all acccounts have only one to two reviews in total.
My partner called the agency 5 days ago (Friday) and agreed with Sofi that she will contact us on Monday to arrange a virtual viewing. Today is Tuesday, of course no any call from Sofi. We decided to call her. My partner was waiting for very long time to be able to speak with her, then when she finally picked up the phone she had no idea who we are and obviously that she supposed to called us yesterday.
We were confident that anyway we are going to take the flat even without viewing as we saw other properties in same building and we live far away, so is not point for us to go there. Because Sofi made a big trouble to take the flat without viewing, so we agreed to do virtual viewing.
On the phone Sofi said that the current tenants don’t allow to do virtual viewing (That’s wierd. They are happy to let strange people come in to flat but not to do virtual viewing?!) and we have to see the property first. We said that if that’s a problem we want to place an offer without viewing the property. She tried to discourage us to do it but we said to her that’s our responsibility if we will take a property, pay for next 6 months up front and the property won’t be good and we expect her to send landlord an offer for flat. She said she won’t do it as “it’s landlord discretion”, again I cannot believe that landlord having already tenants ready to take the flat, money up front, will even not consider an offer because we DIDN’T SEE THE FLAT. It doesn’t make any sense.
Anyway we decided to see the property if it’s “landlord discretion”, and the things become to be really bad. Last time she took all the details from us and now she had NONE of it! she asked us again about it. How did she plan to call us if she event didn’t write down the details?!
After she asked for all details again, I just gave up and told her we will go somewhere else, as we no longer had any confidence in her.
Don’t recommend.
Magdalena · 12 June 2022
★★★★★ 5/5
GoogleI cannot recommend G and T Properties enough, right from the start they have been fantastic from Dean's valuation right through to completion they have been great and I highly recommend them. Our sales negotiator Louise was brilliant she went above and beyond to secure our sale and because of her hard work she got us sold and we are now in our new home, Thankyou louise!!!! For the competitive price alongside a professional service I would highly recommend anyone selling their home to use G and T!!!
Thankyou G and T keep up the fantastic work you do.
Tina · 12 June 2022
★★★★★ 5/5
GoogleDean and the team at G&T properties have been a pleasure to work with in regards to selling a property I had inherited. During a difficult time, they made it very easy for myself and my family to deal with; always communicative and contactable every step of the way, super professional and everything was done with such ease. Their fees are extremely reasonable and the service that was provided to us was impeccable (they even went the extra mile to sort a problem for us whilst we were abroad!). I would highly recommend their services if selling property, and thank you to the G&T team for taking the pressure of us during this time!
Sophie · 12 June 2022
★★★★★ 5/5
GoogleHad an amazing experience with G & T Properties. The girls in the office were amazing. Our thanks to Chloe, Tracey and everyone else who were so kind, friendly and professional. If you are looking for a new home then go no further than. G & T.
Leigh · 12 June 2022
Agent replied · 11 June 2024
Thanks Leigh your works mean a lot to the team. Excellent work again Cloee and Tracey :-)
★★★★★ 5/5
GoogleVery glad instructed G&T to help sell my property. Louise and the others in the office kept updated and were on the ball throughout the process.
Didn't feel pressured to sign up, and once instructed were more than happy to work with me to get the right listing and and book the viewings in at convenient times for both myself and the potential buyers. Selling a house isn't something do often, so was great could just call up to get advice as and when needed without any problem at all.
At around half the price of the typical chain agents, was great value and would definitely recommend to others. Thanks!
Chris · 15 October 2023
Agent replied · 11 June 2024
Great to hear Chris 😊 Thank you so much …
★★★★★ 5/5
GoogleThis family business is an undiscovered jewel. Cloee has been particularly efficient and helpful. I would not hesitate to recommend. Infact I have started the process of placing some other properties with them. A business you can trust - Thank you
Simon · 5 December 2024
★★★★★ 5/5
GoogleHad the pleasure of dealing with Ellis during our process of moving into a rental property. Ellis was always quick to reply and happy to answer many questions that we had. Thank you very much Ellis!
Kirsty · 12 June 2023
Agent replied · 11 June 2024
Great work Ellis :-) Thank you for taking time to review our services Kirsty.
★★★★★ 5/5
GoogleSold a much loved home with G&T properties. I would like to thank Dean and Jess personally for being so professional and informative from the get go. You can see why they're the best estate agents around and I would definitely recommend you! Thankyou for everything.
Abbie · 12 June 2022
Agent replied · 11 June 2024
What great words and great team effort. We certainly strive to be the best and our awards cement this along with your kind words Abbie so thank you so much. Best wishes to the whole family.
★★★★★ 5/5
GoogleExcellent service received from G and T property. From the outset, Dean was very professional, courteous and informative. His team are excellent and in particular Lara who has been a great help throughout the process. As a landlord, I cannot recommend them enough and will definitely be using G and T again.
Clive · 12 June 2021
Agent replied · 11 June 2024
Great feedback Lara :-) thank you Mr Reece
★★★★★ 5/5
GoogleLouise has been absolutely fabulous during the sale of my house from start to finish. Always on the ball , easy to get hold of and prompt in replying to any emails sent her way. G&T has a great future with the likes of Louise waving its flags in a commercial world where most often money is put before customer services, a true assent to G&T Properties
Razwan · 12 June 2023
★★★★★ 5/5
GoogleJust started with our second tenant through G&T and again the process could not have been simpler. After an initial disaster with Purple Bricks where we could have easily thrown the towel in and sold up, it is reassuring to be guided by a professional, contactable organisation. Many thanks to Dean and the team.
Kevin · 12 April 2024
★★★★★ 5/5
GoogleFantastic service from Cloee
thank you so much for all your help
Lewis · 16 March 2026
Agent replied · 16 April 2026
⭐️⭐️⭐️⭐️⭐️
Thank you so much for your kind words! … More
★★★★★ 5/5
GoogleRenting a Property through G&T and they have been really helpful. Cloee has been constantly on the ball, calling and emailing me with updates and keeping me in the loop at all times. Would 100% recommend G&T if you are thinking of renting a property!
Ashleigh · 12 June 2022
Agent replied · 11 June 2024
Thanks Ashleigh and great work again Cloee :-)
★★★★★ 5/5
GoogleG&T properties are a fantastic company to use. I have previously purchased a property through them and I am now letting a property through them and the communication and professionalism has been above and beyond throughout especially Dean who went through the process with me in person. I would highly recommend.
Umar · 12 June 2021
Agent replied · 11 June 2024
Thanks Umar. We wish you all the best at your new home.
★★★★★ 5/5
GoogleWould highly recommend G&T Properties. Especially Cloee, very friendly and super efficient,, very prompt and great to deal with. Cloee has been extremely helpful and made it so easy for us in such a short span. If you thinking of renting out quickly at reasonable price its G&T PROPERTY. They dont waste time at all.
Nipun · 12 June 2020
Agent replied · 11 June 2024
Thanks Nipun :-)
★★★★★ 4/5
GoogleWe worked with Cloee at G&T properties to get a commercial property in Dudley. She was very good at communicating and keeping us in the loop and reminding us of the paperwork that needed doing and also updating us in each step of the way! Thanks cloee
Raj · 5 August 2024
★★★★★ 5/5
GoogleI cannot recommend G&T Properties enough, special mention to Ben who sent me relevant properties and organised plenty of viewings to help me secure my first property
Greg · 14 December 2023
Agent replied · 11 June 2024
Thanks a lot for your kind words Greg 👍 …
★★★★★ 5/5
GoogleI can’t recommend G&T properties enough - they made what is normally a super stressful experience so stress free - really great company to work with - Especially Amy - she went above and beyond for us - Thank you ☺️
Hanna · 3 November 2024
★★★★★ 5/5
GoogleGreat estate agent, very polite staff . Louise was incredibly helpful and welcoming,very knowledgeable, and made my experience amazing . Would definitely recommend G&T properties to anyone looking for a property.
Darin · 20 March 2025
★★★★★ 5/5
GoogleA big thanks to Dean and Chloe for selling our property within weeks. Would highly recommend G and T as they always answered any questions we had and kept us up to date how the sale was going weekly. Affordable estate agents fees. Wouldnt hesistate to use again if ever we sold another property.
Jessica · 12 June 2020
Agent replied · 11 June 2024
Thank you Jessica. Always here for your property needs
★★★★★ 5/5
GoogleEllis was really helpful with everything, and answered every question we needed to know.
She has been amazing!
Highly recommend G&T and Ellis Amos from G&T
Abbey · 14 December 2023
Agent replied · 11 June 2024
Thank you so much for taking time to review our services Abbey.
Go Ellis ⭐
★★★★★ 5/5
Googlerecently been going through the process to move into my new property and all the staff that work for G&T are really friendly and helpful, always get back to emails and calls as soon as they can. would definitely recommend. Cloee has been really helpful throughout this whole process and has made me feel very welcome as a tenant, couldn’t appreciate your work any more
Dominika · 12 June 2023
★★★★★ 5/5
GoogleI Iike how patient staff were with me, during the whole process of me purchasing the property from them.
I'd ring them several times a week to get updates and they were always very friendly and professional. In particular Jess was very helpful.
M · 12 June 2022
Agent replied · 11 June 2024
Thank you :-)
★★★★★ 3/5
GoogleNot had the best of expereince with this company, moving into my first flat with them i understand its not the agents but the over all experience was not smooth, i had mould growing in my flat in the bedroom and it wasnt addressed the heating in the flat sparked when it was turned on and off, i had not done any damage to the flat it was damaged before with the electrics being wonkey and faulty i had damage costs when i moved out into a flat where its perfect for me and my partner. Apart from that it was okay.
Luke · 12 June 2023
Agent replied · 11 June 2024
Hi Luke, we are disappointed in seeing your review. You vacated the flat a year ago and no maintenance issues were reported throughout your time at the property. As you vacated the property within you fixed term tenancy you were liable for rent which we of course chased you for but unfortunately we had no joy so this was escalated to your guarantor. Once we escalated this to your guarantor we now have this review which is deeply disappointing and totally untruthful. We are pleased that the balance has been paid in full as per your signed tenancy agreement.
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