Every review we hold for the Brierley Hill office, from every platform, shown as written. First names only.
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5/5
GoogleI would highly recommend G &T properties. We used them for the sale of my Parents house and from start to finish the staff were professional, courteous and extremely helpful. Thereβs someone in the Office right through to 6pm to take your call.
I worried we would get less of a service as they are so much cheaper than other estate agents but I have to say they were brilliant
Thanks Dean, Louise and all the team we will definitely use your services again in the future
Marie Β· 12 June 2023
Agent replied Β· 11 June 2024
Thanks Marie, your feedback is great to hear and exactly what we are about as a company. Excellent customer service, professional and being with you every step of the way.
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5/5
GoogleI would highly recommend G&T properties. Our property sale/purchase journey was far from smooth but G&T were helpful throughout. Jessica was delightful when she came to value and take photographs of our flat. When Jessica was on maternity leave Louise was our point of contact and she was always helpful, friendly and approachable. Dean was also very helpful and quick to respond to my emails. Once on the market, many viewings were quickly arranged and we could have sold our flat many times over. I made a controversial decision during our property journey and whilst G&T didn't agree with my decision, they supported my it. I recommended G&T to our neighbours who then also quickly sold their property.
Katherine Β· 12 June 2023
Agent replied Β· 11 June 2024
Thanks Katherine, definitely a rollercoaster however we got you sold in the end which was great to see. Good luck in your new property and thank you for your business and recommendations.
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5/5
GoogleMe and my partner purchased our first home through G&T in February - and through a sometimes difficult, often frustrating time, G&T were always polite, attentive and genuinely helpful.
Lou was a star - helping me along the way with the house buying process (as I think I was quite naive!) and generally keeping me as informed and engaged as possible with our purchase.
The purchase overall took much longer than weβd hoped - but G&T did everything they could to make it as pain free as possible.
Ross Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for review Ross. Certainly not a straight forward sale however perseverance, effective communication and hard work meant we got there in the end. Great work Lou :-)
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5/5
GoogleAlthough we havenβt finalised on a house yet, Louise and Amy have been a huge help in getting us to the point where an offer has been accepted on a property, they have been so patient with us and understood that with being first time buyers we may need a little extra guidance on what we need to do to ensure we get our dream home! They are both a credit to G&T Properties of who I will highly recommend to anyone :)
Lucy Β· 11 August 2025
Agent replied Β· 10 September 2025
We certainly agree they are a HUGE CREDIT to us! In fact they are AMAZING and a VITAL part of the G&T FAMILY. Now lets get you over the line and into your wonderful new home to make some amazing memories π‘πβ€οΈ β¦
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5/5
GoogleIt was a beautiful experience with Louise for our mortgage purchase. Amy was also helpful. My emails were responded to on time and calls was always answered.
Omolola Β· 11 August 2025
Agent replied Β· 10 September 2025
That's called phenomenal customer service and that's what we GUARANTEE. Best wishes Omolola.
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5/5
GoogleJust got our application through for tenancy.
Ellis Amos is a star at her job. π€ thought lettings process and applications will take over a few weeks but with G&T process has been extremely fast and easy. Ellis is really fast in communicating, she has been extremely helpful throughout the process and very patient.
Huge thanks to everyone in the team who has participated in our journey.
Jolanta Β· 14 December 2023
Agent replied Β· 11 June 2024
We do agree, Ellis is a star and vital to our lettings team. Thanks so much Jolanta, best wishes at your new home π‘ β¦
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5/5
GoogleI used G&T properties recently to sell my property and can honestly say I was impressed from inception through to completion the level of service ,value for money and customer care this organisation provides is exceptional we will and have already recommend G&T to my family friends and business acquaintances, a personal thanks to Lou for her relentless hard work,support and advice
So if your looking for a professional organisation with competitive rates and a first class professional team these are your guys
Thanks again all Matt/Lorraine and family
Matthew Β· 11 November 2024
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5/5
GoogleTbh, where do I start.
From the first call to G&T properties right through to moving in and beyond, i felt like these people moved mountains to get me the property I needed. Very professional and quick acting. Started by viewing one below par property, whilst viewing explained my situation of living in my car due to relationship breakdown etc, work local and explained I desired a home local to my work, couldn't accept the first property but was told to get straight back on the website as a new property local to my works came up that morning, applied straight away, got the veiwing and met up with the agent again to which she personally told me I'd prefer this one and what to do to give myself the advantage. This lady really did have a heart of gold and knew exactly what I needed. I moved in not 2 weeks later. The office answered every call during the process with efficiency, got me through to exactly where I needed to be directed and always stuck to deadlines. They really did impress me, and continue to do so with any enquiries I have regarding my accommodation. I knew from the first moment that I chose the correct estate agents to help me. An absolute pleasure and I can't thank the team in Cradley Heath enough. Appreciate you all. A special Thank you to Laura Edwards. Great people skills and very professional with a smile all throughout. Thank you.
Craig Β· 11 November 2024
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1/5
GoogleFirst of all, they haven't treated me like other loyal clients. Looking at the reviews, it's funny to me that since this crowd has so many stars. To be honest, I've seen a lot of real estate agencies, but THAT'S the only one where they tell you day after day that the room you visited They have been given to another person. That is not the issue. You are unpresentable. And lastly, LOOK AT IT carefully and make sure that what you want. I think I have clarified myself well, if you do not understand, then good luck in life.π‘π‘π‘
Hassan Β· 26 October 2022
Agent replied Β· 11 June 2024
Hi Hassan, Unfortunately we do invite applications on our properties and then it goes to the landlord to confirm which applicant they would like to choose. We do have many other properties available so please dont hesitate to look at further properties with ourselves.
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5/5
GoogleI have been so overwhelmed looking for a rental property and have been searching for a long time with no clue what iβm doing. Today I spoke with a lovely lady called Cloee and she had so much knowledge and was so caring I canβt thank you enough Cloee
Dee Β· 16 March 2026
Agent replied Β· 16 April 2026
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Thank you so much for your kind words! β¦ More
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5/5
GoogleG and T have just sold a second property for me. They worked tirelessly to get the sale over the line with a buyer who took ages! A special thanks to Cloee Eades who had to provide so much information for the buyer, often at very short notice, and for Louise Overton for overseeing the sale.
Mark Β· 4 June 2024
Agent replied Β· 11 June 2024
Thank you for your kind words and continued business. Its a pleasure to have you as one of our clients.
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5/5
GoogleWe purchased a property through G & T with a view to renting out . Louise and the team were great in chasing the sale and dealing with both sides of solicitors . we were so impressed with G & T that we decided to use them when it came to renting out the property . Ellis and her team took over and helped us navigate our way through our first rental. Found ideal tenants quickly and dealt with all the paperwork for us . We would definately recommend these guys. Five star service!
Nigel Β· 4 October 2024
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5/5
GoogleCurrently renting a property with G&T. Lara was fantastic when I first enquired about the property, she guided me through when wanting to rent during the pandemic. Dean visited the property to review βjobsβ that needing doing in the house, he agreed to complete ASAP. He remained true to his word, all the jobs are now complete and the house is looking fantastic! I have heard horror stories in the past where jobs/issues can go on for a while with tenants being made to wait. This is not the case with G&T, Dean/staff are informed of issues or areas of the house that need refreshing and action without issue.I had a recent problem with the shower, I called the office and spoke to Jess,the issue was resolved immediately. If you want a professional, friendly and efficient service please contact G&T. If you are looking to let,rent, sell or buy this is the company to use! Thanks guys
Aimee Β· 12 June 2022
Agent replied Β· 11 June 2024
Great work everyone. Thank you for taking time to review our services Aimee and enjoy your home :-)
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5/5
GoogleFrom ringing the agents and actually having someone promptly answer the phone from the offset was impressive compared to other local agents. But the degree of professionalism and pride that the agents at g&t take in their work was also abundantly clear. The compassionate approach they took when listening to our needs went above and beyond both on the phone and in person. I have to personally thank Laura who saw we were at a loose end and went the extra mile to look for something suitable for us. I would highly recommend g&t to anyone. They're not about of ripping anyone off, they simply wish to find the right tenants for the right property and will support you all the way through this process.PositiveResponsiveness, Quality, Professionalism, Value
Froakie Β· 12 June 2022
Agent replied Β· 11 June 2024
Wow what great feedback. This is what we strive for and this feedback will certainly be welcomed by the team. Thank you
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5/5
GoogleNOTE: this is a genuine review; ignore the pseudonym as I protect my data.
G&T SOLD the property within a couple of days of it being listed.
They valued it higher than other agents and got the FULL asking price.
Their fees were a fraction of the amount we were quoted by larger agents.
Dean was very professional and knowledgeable when assessing , valuing and marketing the property.
Jess was brilliant in following up with the buyer's solicitor and making sure the sale was kept on track.
Great communication all he way through the sale.
You won't do any better than marketing your property with G&T
Fred Β· 12 June 2022
Agent replied Β· 11 June 2024
What a great review! Thank you so much and what a great team we have :-)
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5/5
GoogleG&T were great from beginning to end of not only our sale but also our purchase. We personally dealt with Lou who went above and beyond for us every step if the way. She was amazing, and not only explained everything in full but also reassured us. An asset to G&T
Siobhan Β· 18 August 2025
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5/5
GoogleLaura is amazing, went above and beyond for us. A road was closed in Dudley which caused horrific traffic, coming from Birmingham centre I was not familiar with the Dudley area. Laura came to meet me so we could follow her in her car to get to the property to avoid traffic. A true asset to the company and many others would have cancelled viewing due to being unable to make it on time. Thank you Laura!
Emily Β· 12 June 2022
Agent replied Β· 11 June 2024
Fab work Laura :-)
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5/5
GoogleFrom start to finish I really cannot fault the experience we have received from G&T. Special thanks to Louise and Dean and the rest of the team for all of your help and support to make our move as smooth as possible.
Martin Β· 8 November 2025
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5/5
GoogleWeβve used G&T for our rentals and theyβve been so professional throughout. First hand having any rent arrears and Cloe was straight on the phone/email informing us and keeping us in the loop, she answered all our questions professionally and she really put our minds at ease. All issues have been resolved with minimal affect. We would highly recommend.
Kirsty Β· 14 November 2023
Agent replied Β· 11 June 2024
Cloee is great at her job we must admit so its great to see her hard work being recognised. Thanks so much Kirsty, I hope you and the family are all well.
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5/5
GoogleVery satisfied with the service provided. Dean made our property look excellent on the internet and made our decision to choose G&T over other agents easy. Laura did the bulk of the viewings and was excellent at dealing with prospective buyers and gave us good advice. Jess was extremely helpful when we were experiencing problems with other parties in the chain and the girls in the office were always friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value
Julie Β· 12 June 2022
Agent replied Β· 11 June 2024
Superb team feedback. Thank you Julie, your words mean a lot to everyone involved.
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5/5
GoogleI recently rented a property through G&T Properties, and my experience was exceptional. From the moment I reached out, their team, especially Ellis, was incredibly responsive and attentive. Ellis listened to my needs and found a property that perfectly matched my requirements. The process was smooth and efficient, with clear communication at every step. The teamβs professionalism and expertise made the entire experience stress-free. I felt well-supported and confident throughout. I highly recommend G&T Properties to anyone looking for a reliable and personable real estate service. They truly go above and beyond for their clients.
Atiku Β· 6 June 2024
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5/5
GoogleG&T properties have been amazing during my search for a property to rent. As you can imagine I have had many viewings and communications with other estate agents but none have been as helpful and accommodating to my needs. If it wasn't for them suggesting the property to me in the first place I would still be looking! Their communication has been fantastic and they have been very friendly and professional too. They have answered all our questions and reassured us when we needed it. They have helped to make this transition as smooth as possible and it has been great and allowed us to be excited and not stressed. Thank you so much!!
I'd also like to add a massive personal thank you to Cloee who has been the one to guide me through the process and who I have been communicating with throughout. She has been amazing, professional, polite and all round!
Briony Β· 2 June 2024
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5/5
GoogleLouise was absolutely amazing! Very kind, understanding and knowledgeable about the whole process which was such a relief for first time buyers like myself and my partner. I felt like she kept me up to date and was always quick to respond. Couldnβt recommend G and T enough, a very reliable, friendly team of experts! Thanks again for everything Louise!
Katie Β· 15 September 2023
Agent replied Β· 11 June 2024
Great work Louise π
Thank you Katie, your review is greatly appreciated. β¦
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5/5
GoogleI took us a very long time for us to complete our sale and purchase through no fault of G and T
It went on for very long time but the staff were always very supportive and sympathetic to us, Jess was absolutely amazing I feel she was like our very own agony Aunt, sheβs a star !
Thank you to all at G and T !
Yes Yes Yes we are finally in our forever bungalow.PositiveResponsiveness, Quality, Professionalism, Value
Jude Β· 12 June 2021
Agent replied Β· 11 June 2024
Well what can I say Jude! what a roller-coaster! Delighted we got you there in the end though, sold your property and got you your forever home. Enjoy and best wishes to all the family :-)
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