Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.
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5/5
GoogleI want to thank Laura for her fantastic service and availability throughout the whole process of acquiring our current home. She was responsive, accessible and very helpful when needed. Highly recommend Gibbins Richards for anyone looking for a property.
Erica Β· 26 March 2025
Agent replied Β· 22 December 2024
Laura is a huge asset to our business and an all round brilliant estate agent. Thank you for your kind words!
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5/5
GoogleFrom start to finish Laura was attentive and approachable. This undoubtedly made our house sale and purchase the smoothest we have ever experienced. We would whole heartedly recommend Laura and Gibbins Richards to friends and family. Thank you again!
A Β· 26 March 2025
Agent replied Β· 22 November 2024
These 5 stars make us proud! Thank you. π β¦
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5/5
GoogleBest agents in town. After months of liaising with Ben Grant and the team, the house sale finally went through. Also a big thanks to Nicola and Emily for readily chasing solicitors for us. Enjoy your bottle of bubbly!
Sophie Β· 26 March 2025
Agent replied Β· 26 March 2026
Thank you Sophie - your lovely comments are much appreciated!
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4/5
GoogleEmily has been amazing throughout this process for us, even though it hasn't been as straight forward as we had hoped. She has always kept in touch and kept us updated. She's a pleasure to speak to on the phone and via email. We have had a few problems with trying to get information/updates from other members of the team at Gibbins Richards when Emily has been on annual leave, but other than that, it has been fine!
Thank you for all your help Emily and hopefully the next few months will be a smoother process π
Katie Β· 7 July 2022
Agent replied Β· 7 July 2023
Thank you for taking the time to write your comments Katie. We are delighted you are pleased with the service you have received and have passed your lovely comments on to Emily π β¦
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5/5
GoogleI canβt say a big enough thank you to Emily and the team at the Bridgwater branch for helping my wife and I through our move.
Our move was difficult from the off as we found we had legal problems from 15 years ago which took nearly 9 months to complete,
Although frustrating this was less of a problem with having Both Emily and Nicolaβs experience and expertise to hand.
Would definitely recommend Gibbons Richards to anyone thinking of moving home in the future!!
Adam Β· 7 July 2022
Agent replied Β· 7 July 2023
Thank you for taking the time to write this Adam. I have passed your complements on to both Emily and Nicola. We hope you are happy in your lovely new home and hope to deal with you again in the future to assist you with your next move.
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1/5
GoogleExtremely BAD experiences throughout the buying process.
Every question you asked during/ prior viewing their standard answer is 'oh i dont actually know' or 'i will get back to you' and then never. Rushing you to finish viewing even you travel down to view a house. Have to chase your life to call/ email again and again for a simple answer.
Even offer accepted with memorandum of sale in place, agents still agreed another sales behind your back so you lost the property. A complete waste of time, terribly unprofessional firm.
Chloe Β· 26 March 2025
Agent replied Β· 27 August 2024
Good morning Chloe. Thank you for taking the time to leave a review. I am confident that we answered all of your questions promptly and satisfactorily which formed the very basis for you agreeing to purchase the property at the outset. Unfortunately after you then tried to lower your offer my client lost trust in your reliability and instructed us to accept another offer from a previous interested party.
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5/5
GoogleGibbins Richards were great during our house search. Emily put us in touch with a great mortgage advisor that saw us through until the end and regularly kept us up to date on suitable houses in our budget. Sadly the property we wanted to buy was through a different estate agent and we didnβt have such a great experience with this other agent. Once we have completed our renovations on this house and are ready to sell, weβll come back to gibbins Richards
Kane Β· 26 March 2025
Agent replied Β· 23 October 2024
Thank you for taking the time to write this lovely review Kane. We pride ourselves on delivering excellent customer service wherever possible and Emily certainly comes up trumps with this.
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5/5
GoogleBig thanks to.Tom and his team found a buyer within 2 months of being on market
Would recommend Tom and his team to everyone. Big thanks to nicola as she been wonderful.
Trmitie Β· 26 March 2025
Agent replied Β· 26 March 2026
We are so happy to read this review and to know you were pleased with the service received from Gibbins Richards - thank you for taking the time to post it!
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5/5
GoogleWe have used Gibbins Richards for years and wouldnβt use any other agent. Emily is always very friendly and happy to go above and beyond. Their photos are also top notch!
Ben Β· 26 March 2025
Agent replied Β· 23 October 2024
Kind words Ben - thanks for taking the time to leave us this review!
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5/5
GoogleWe were so impressed with how informative and professional Toby Attwood was on our phone call today. We will definitely use Gibbins Richards, Bridgwater for our buy to let property searches.
N Β· 26 March 2025
Agent replied Β· 22 December 2024
Thank you for taking the time to write this review. Toby is a hugely valued member of the team and takes a huge personal pride in a job well done.
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5/5
GoogleJust purchased a property. Laura was amazing chased up solicitors when needed and was always polite, helpful and honest with us. Made what can be a stressful time so much easier.
Daveyboy3456 Β· 26 March 2025
Agent replied Β· 26 March 2026
Thank you for taking the time to leave this kind review. Laura is a βοΈ and reading this made her day!
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5/5
GoogleAs estate agents go this is probably one of the best I have dealt with. The support they provided myself during the sale of my property was outstanding especially Nicola,
Nicola and the team provided reassurance to both parties and resolved issues which enables the sale to proceed without concern. I was kept informed at every stage. I will being using their services again. Well done all. Five stars #bestestateagentseverPositiveResponsiveness, Quality, Professionalism, Value
Simon Β· 28 August 2022
Agent replied Β· 7 July 2023
Thank you for taking the time to write this review Simon. We have spent a lot of time putting systems in place to ensure we can support our clients through every part of the buying or selling process. Nicola is a huge asset to our business and puts every effort in to the fantastic job she does. I'll be sure to pass on your comments.
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5/5
GoogleGibbins Richards were great from start to finish. Laura was super friendly and always happy to help with any questions we had about the move. Wouldnβt hesitate to recommend.
Em Β· 26 March 2025
Agent replied Β· 22 November 2024
Thanks for the wonderful review Em. Laura certainly is a valued member of the team and a brilliant estate agent.
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5/5
GoogleCould not be happier with the service provided by Gibbins Richards (Bridgwater team). As a first time buyer they made their part of the process easy and straightforward and were always available to either quickly respond to emails or pick up the phone (even in covid lockdown). Tom was great and gave us all the information we needed. Once lockdown came we were passed to Nicola, who I think without her chasing the solicitors (when the seller and I had exhausted all other options) we would not yet be anywhere near completion. But thanks to Nicola we are currently settling into our new home! Also, a huge thank you for the bottle of bubbly on completion!
Nicolle Β· 7 July 2021
Agent replied Β· 7 July 2023
Thank you so much for taking the time to write this review Nicolle. It's also so nice to see specific staff mentioned and I will make sure your comments are passed on. I hope you are settling in to your lovely new home.
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5/5
GoogleThank you Gibbins Richards for the patience and continuous follow up with our mortgage till completion. My special appreciation goes to Nicola Eveleigh, for her support throughout the process, she was considerate and supportive. She handled our process as if she was the one buying the house. Thanks a million dear and I would definitely recommend Gibbins Richards Estate Agent because you are all reliable. Thank you all at Gibbins Ricahrds, I am so happy π.
Afonja Β· 26 March 2025
Agent replied Β· 27 August 2024
THANK YOU Afonja. We were all delighted that you purchase made it to completion and hope you and your family are enjoying your lovely new home. I have passed on your kind comments directly to Nicola and she was thrilled that her efforts were recognized. Thanks again. Ben
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5/5
GoogleI spoke to Emily regarding the purchase of my new home, her advice was invaluable and she had great knowledge of the market to support us in our decision making, I would absolutely work with her again on any future moves.
Jane Β· 23 September 2024
Agent replied Β· 22 December 2024
It's really great to see that you were please with our service. See you next time around!
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5/5
GoogleWe cannot thank Gibbens Richards enough,
We were absolutely blessed with Laura as our estate agent, and could not have been happier with her. β¦
Bulldog Β· 23 April 2025
Agent replied Β· 21 May 2025
THANK YOU so so much for taking the time to leave us such a lovely review. We are extremely proud to have Laura on the Bridgwater team and she proves to us time and time again that she is worth her weight in gold. She will take great pleasure in reading your kind comments. Ben
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5/5
GoogleThank you Emily for your continued hard work on our purchase. After 10 long months, we are proud home owners. Safe to say weβll never move again!
Tegan Β· 26 March 2025
Agent replied Β· 12 November 2024
Thank you for the 5 stars Tegan!!
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5/5
GoogleI worked with Ella Jones and the team at Gibbins Richards in Bridgwater on a property purchase recently. As an expat buyer, I can highly recommend this agent and the estate agent - they have been very responsive, flexible and communicative throughout. It has been a pleasure working with them.
James Β· 26 March 2024
Agent replied Β· 27 August 2024
Thank you so much for leaving this review James. Ella is an asset to our business and the whole team work very hard in all they do.
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5/5
GoogleGreat service, thanks Emily! Really helpful and polite. Always able to find us something when we needed it :)
Lucy Β· 19 June 2025
Agent replied Β· 15 January 2026
5* make us happy! Thanks for the lovely review.
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5/5
GoogleBest agents in town. After months of liaising with Ben Grant and the team, the house sale finally went through. Also a big thanks to Nicola and Emily for readily chasing solicitors for us. Enjoy your bottle of bubbly!
Sophie Β· 23 September 2024
Agent replied Β· 12 November 2024
Thank you Sophie - your lovely comments are much appreciated!
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5/5
GoogleEmily was very helpful and very friendly when selling us our house would definitely use again and recommend to friends and family
Bethany Β· 26 March 2025
Agent replied Β· 22 December 2024
Thank you Bethany. Emily is one of our star performers and prides herself on a job well done!
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5/5
GoogleI have recently taken ownership of a property in Bridgewater and would like to say how pleased I have been with the service received from the team at Gibbins Richards. From start to finish the experience has been one of professionalism and great communication resulting in a βpain freeβ purchase - very rare these days!! Thank you for your help. I will be buying through you again.
Paul Β· 26 March 2025
Agent replied Β· 27 August 2024
Hi Paul. Thank you for taking the time to leave these kind words. We are glad you were pleased with our service.
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5/5
GoogleWe put our house on the market in Oct, sold in November and completed in Feb. The staff are totally on it, taking huge care with every detail. Thank.you
Julia Β· 26 February 2026
Agent replied Β· 26 March 2026
You are more than welcome Julia. Thanks for the 5 stars!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.