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Gibbins Richards Bridgwater reviews

4.6

★★★★★ Excellent

163 reviews across 1 platform

17 High Street, Bridgwater, TA6 3BE

Gibbins Richards's Bridgwater office at 17 High Street is rated 4.6 out of 5 across 163 reviews on 1 platform, including 163 Google reviews rated 4.6.

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4.6 / 5

163

Reviews on Google

This office

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Reviews

Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.

5/5

Google

We recently had the horrors of many chain issues both at the top and bottom of the chain. We felt that we made it to the end because of the marvellous Paul M....he was honest, open with his views and chats and worked really hard to keep things upbeat. After a horrible 10 months we finally completed and moved. Thank you Paul, you were brilliant...all those years of experience definitely counted.

Maureen · 22 February 2026

Agent replied · 26 March 2026

Thank you so much for writing this Maureen. Paul is our longest serving employee and after an impressive 33 years at GR, he is as eager to please our clients now as the day he started. I'll be sure to pass on your kind words! Ben

5/5

Google

I would highly recommend Gibbins Richards on my experience with them. From first meeting Paul who valued and realistically priced our property to eventually selling over what we're some bumps in the road. Nicola was there at every turn and supported and guided me. Nothing was ever a problem I was treat with kindness and reassurance not only from the two mentioned but the rest of the Bridgwater branch. I thank you all very much for a job well done.

Marjorie · 26 November 2025

Agent replied · 26 March 2026

Reading this makes me so happy. Thank you for the kind words Marjorie!

1/5

Google

As first-time buyers, we were really excited to go through this journey and did everything we could to make the process smooth, we never chased, complained, or made things difficult. Leading up to completion, we asked about collecting the keys and were told they’d just be left in the key box. And pushed for that to be the case. While this felt a bit impersonal, we didn’t think too much of it at the time. We did also mention that we would prefer to pick them up in person multiple times. Fast forward, keys ended up being left at the property. What really disappointed us was the complete lack of acknowledgment. No card, no congratulations, not even a printed email left at the property to say “welcome” or “congratulations.” It felt like we were just another transaction. We initially thought maybe this was just how they handled things. However, we found out that friends of ours, both recently this month and one a year ago received champagne, even tote bags from the same estate agent. That made it clear we were treated differently, and honestly, it felt rude, disappointing and upsetting. Buying your first home is a big deal a small gesture would’ve gone a long way.

Adonis · 26 September 2025

Agent replied · 15 January 2026

Thank you for taking the time to write us this review - we really value all feedback whether it be good or bad. Unfortunately, we never actually held a key for the property you purchased. The sellers specifically wanted it to be kept in the key safe at the property so family members could also use it for access while the sale was going through. This isn't uncommon and a good % of our properties use a key safe. We did have a bottle of Prosecco earmarked for you and my colleague left you a voicemail a few days after the sale had gone through to inform you that we had one here for you. Perhaps we should have just dropped it to your new home but we didn't feel it would be sensible to potentially have to leave it on the door step in-case it was stolen or even ended up in the hands of a minor. Hopefully this didn't dampen your excitement on the day of the move and we hope you are now settling in well to your lovely new home.

5/5

Google

Thank you Tom, Toby, Nicola and everyone at the Bridgwater branch. We couldn’t be happier with the service and support you provided during the process of selling our father in law’s house. Priced competitively and presented with attractive photos it didn’t take long to receive an offer. Very professional yet friendly from the outset we appreciate all the work you put in. Highly recommend without reservations. 🌟🌟🌟🌟🌟

Gavin · 26 October 2025

Agent replied · 26 March 2026

Amazing review - thank you for taking the time to leave it.

5/5

Google

we exchanged on our first house last month through Gibbins Richards. We met Tina each time at the property for visits and she has always been very accommodating and we never felt rushed. Thank you for this Tina as we must have visited the property at least 4 times! Emily was also good in answering lots of questions we had throughout the process as the house is older. We felt very reassured. We even got a printed brochure! 🏠 🍾

Hana · 26 March 2025

Agent replied · 12 November 2024

Thanks for taking the time to write this Hana. Emily, Tina and the rest of the Bridgwater team all work very hard to try and deliver an excellent service. Looks like we have succeeded on this occasion!! :-)

5/5

Google

We started looking at houses in Bridgewater on rightmove just out of curiosity. When we were browsing, we accidentally stumbled upon a dream retirement property. We viewed the property & Toby Attwood showed us around. He was very informative. After much hesitation, we finally decided to put our much loved family home on the market. Throughout the whole experience, Gibbins Richards have been very professional, supportive & caring particularly Toby who went above & beyond. We are so grateful. Thank you!

Holly · 26 March 2025

Agent replied · 26 March 2026

Thank you for taking the time to write such a lovely review. Toby and the rest of the Bridgwater team put a huge amount of effort in to their work and will really appreciate these comments. Ben (Director)

5/5

Google

Our experience with Gibbins Richards, specifically Laura, was an extremely positive one. She took the time to show us around, oftentimes at short notice and listened to our needs and wants. This being our first time buying, her advice was valuable and much appreciated especially as it wasn’t pushy. Laura was available for questions almost instantly whenever we had any, which made a very stressful process a lot less stressful. Highly recommended

Kasia · 26 March 2025

Agent replied · 12 November 2024

Thank you so much for taking the time to leave this 5 star review. It really does help our business and help us stand out amongst the competition. Laura is a true asset to our company.

5/5

Google

Would highly recommend Tom, and his team, at Gibbins Richards, Bridgwater. We received an offer within 3 days of putting our property on the market. Tom was helpful, knowledgeable and professional. Very good communication throughout the whole process. Special thanks to Nicola, who was always pleasure to talk with and kept me sane as we finalised our purchase. No hesitation in recommending to anyone wishing to buy or sell property.

Katie · 26 March 2025

Agent replied · 12 November 2024

Thank you for writing this review Katie. Good communication is paramount when buying or selling a property so its great that we have 'come up trumps' on this occasion.

5/5

Google

We sold my uncle’s house through the Bridgwater branch of Gibbins Richards and can highly recommend them. From the outset, we were impressed with their knowledge and professionalism. The sale proved to be particularly difficult and lengthy, but we were kept informed of progress the whole way through. Special thanks to Ben and Nicola who remained patient and reassuring through what was not an easy time!

S · 26 March 2025

Agent replied · 26 March 2026

Thank you for this review and for sticking with Gibbins Richards throughout the process. We were determined to get your sale over the line for you all and we managed it eventually.

5/5

Google

Paul and the team at Gibbins Richards sold my late mothers house for me, including dealing with solicitors who were dealing with probate, also managing buyers and dealing with everything making it stress free for myself and my sister. Thanks guys and keep up good professional work. Chris Quant.

Chris · 26 September 2025

Agent replied · 15 January 2026

Brilliant - its so lovely to read your comments.

5/5

Google

I've known the team at GRC for a very long time , I'm right in the middle of looking right now for a house ... Brilliant service, efficient & always fair , treated well , A shout out to Laura who has recently dealt with two of my last sales , both were sold STC on 1st viewings & both completed with very little hassle.

Clayton · 26 March 2025

Agent replied · 12 November 2024

Thank you for the kind words here Clayton. As a highly experienced former estate agent yourself, it means a lot to hear these comments from you. Hope you are keeping well. Ben

5/5

Google

We had a great experience selling our home with Gibbins Richards . From start to finish, the team was professional, communicative, and dedicated. They provided expert advice and made the process smooth and stress-free. Highly recommend their services! - Thank you Tom & the team! :)

Paige · 17 September 2025

Agent replied · 15 January 2026

Thanks for the lovely review Paige. Much appreciated!

5/5

Google

Last year we have put our property for sale with another agency. Was very disappointed. Then we gave a call to Gibbins Richards. And from a first conversation up to today , when we have handled our keys in as property was sold - there was not to much a trouble for them at all. Always polite, always updating with information what’s happening they made our dream to come through- sell house and go on adventure. Soon as we had first conversation- Ben was in - had valuation. Next thing we knew - photographs and video was taken - even from above the sky to make it all attractive and to show all hidden gem for potential buyers. Ben, Ella, Tom, Nicola - those main names we heard from when they where coming in with families to show what’s there for them. There will be not enough stars to give you guys for all amazing job you have done for us. MASIVE MASIVE THANK YOU !!! Would never go anywhere else if we ever decide to buy property again down in Somerset. Just to Gibbins Richards. Thank you once again.

Teresa · 26 March 2024

Agent replied · 27 August 2024

Thank you for taking the time to leave such a lovely review Teresa - it means a lot to us to know how happy you were with our service. We hope you are both very happy in your new home!

5/5

Google

After multiple valuations, we decided to put our house on the market with Gibbins Richards. They give honest and unbiased advice. Emily managed to secure our buyer and has been prompt with communication. Laura was also very helpful and very polite! I hope the rest of the transaction is smooth and thank you both very much!

Isla · 26 March 2025

Agent replied · 22 December 2024

Thank you for your lovely words Isla.

5/5

Google

A lovely and efficient estate agents. I have used them on a couple of properties and have always found them to be honest and reliable. In particular Emily is friendly, polite and respectful, keen to help in any way she can. A very good asset to this marvelous company.

Teresa · 26 May 2025

Agent replied · 26 March 2026

Thank you so much for taking the time to leave us this lovely review Teresa. Emily is a great asset to our team and strives in everything she does.

5/5

Google

I recently purchased and sold my property through Gibbins Richards. I highly recommend them. The whole buying process from initial inquiry including viewings, negotiation and through to completion was handled impeccably. The team were friendly and professional. Special mention to Nicola for being on hand to answer our many, many questions!

Will · 26 March 2025

Agent replied · 12 November 2024

Thanks for the kind words here Will. Everyone in the Bridgwater office works very hard to ensure our clients get their transaction through to completion with the minimum of stress. We hope you are pleased with your new home!

5/5

Google

I cannot say how impressed we are with the professionalism of all staff in the team, but especially Toby Attwood. A really great service and kept us well informed at all stages with a genuine interest and care in every way. We would highly recommend Toby at Gibbins Richard’s Estate Agents.

Samantha · 26 March 2025

Agent replied · 12 November 2024

Thanks you for your kind words Samantha. Toby is a real asset to the Bridgwater team and a fantastic estate agent.

5/5

Google

Tom and the team at Gibbins Richards are always very friendly, helpful and approachable. Any queries I have had have been answered promptly and without a fuss. I would highly recommend them to anyone!

K · 17 September 2025

Agent replied · 15 January 2026

Lovely lovely lovely. Thanks you!

5/5

Google

Gibbins Richards are everything you want in an estate agents. Ben was fantastic when getting the house on the market and very knowledgeable. All the way through all the staff were efficient and professional. The house sale went through seamlessly. This isn't the first time of using Gibbins, and should the need arise, it won't be the last. Lovely to find a company who do what they say they are going to. A rarity these days.

Louise · 31 December 2023

Agent replied · 27 August 2024

Aww thank you for this lovely review Louise. We work so hard and it’s great to see our efforts get noticed.

5/5

Google

The team at Gibbins Richards are second to none especially Nicola . The sale of my house became a very difficult and stressful situation due to complete time wasters costing me money and count less headaches for Nicola and myself . We …

Robin · 23 April 2025

Agent replied · 26 March 2026

Wow, thank you so much for the lovely, kind words Robin. Reading reviews like this makes the day to day stresses of our jobs worthwhile. We really appreciate you taking the time to write this.

5/5

Google

We are not ready to buy but have to say thank you to Toby who explained the process and gave us a full Understanding of what the steps are moving forward. I would be back once we move down the sales process. Thank you

Andrew · 26 March 2025

Agent replied · 26 March 2026

Thanks Andrew. Toby looks forward to helping you further when the time is right.

5/5

Google

I had Gibbons Richard’s for my buy and sale of property, I can’t fault them particular thanks to Tim and Nicola for making this a smooth transition and helping me battle with the solicitors 🥱😂 Thanks guys! Would use again and I recommend

Jade · 26 March 2025

Agent replied · 27 August 2024

Thank you so much for taking the time to write this Jade. We are super proud of all of our staff and Nicola and Tom are certainly a great asset to our business. Ben

5/5

Google

I recently purchased a house through Gibbins Richard’s Bridgwater and can’t thank Nicola and the team enough. Nicola was extremely helpful going above and beyond to help make things go as smoothly as possible. Claire.

Unicorn · 19 June 2025

Agent replied · 15 January 2026

Thank you for the kind words Claire. We have passed on your comments to Nicola and she was delighted

5/5

Google

I spoke to Emily regarding the purchase of my new home, her advice was invaluable and she had great knowledge of the market to support us in our decision making, I would absolutely work with her again on any future moves.

Jane · 26 March 2025

Agent replied · 26 March 2026

It's really great to see that you were please with our service. See you next time around!

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Questions about Gibbins Richards Bridgwater

How many reviews does Gibbins Richards Bridgwater have?

Gibbins Richards's Bridgwater office has 163 reviews across 1 platform: 163 on Google.

What is Gibbins Richards Bridgwater's rating?

Gibbins Richards Bridgwater is rated 4.6 out of 5 across all 163 reviews, and 4.6 out of 5 on Google from 163 reviews.

Where is Gibbins Richards's Bridgwater office?

Gibbins Richards Bridgwater, 17 High Street, Bridgwater, TA6 3BE.

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