5/5
Fab estate agents! Emily was super helpful! Definitely recommend.
Agent replied · 15 January 2026
:-)
Trusted Agent profile · Bridgwater
★★★★★
163 reviews across 1 platform
17 High Street, Bridgwater, TA6 3BE
Gibbins Richards's office in Bridgwater, at 17 High Street, is rated 4.6 out of 5 across 163 reviews on 1 platform, including 163 Google reviews rated 4.6.
Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.
5/5
Fab estate agents! Emily was super helpful! Definitely recommend.
:-)
5/5
I've been really impressed with the service from Emily Firman at Gibbins Richards. As a buyer of a property Emily has been great. Nothing has been too much trouble, we have been able to visit the property a number of times and she has negotiated with the sellers for us when we came across some issues. Would recommend.
Thank you for taking the time to write this Nikki. Emily was really pleased to hear your comments.
5/5
Good honest estate agents (who knew they actually existed ha!) We needed our house on the market quickly. Tom came and valued and got our house live very Quickly. Emily managed to find our buyer in just 3 days of our house going on rightmove! Great service thanks guys. Let’s just hope it goes through as quickly as it sold
Thanks for taking the time to leave us a review Katie. We really appreciate it!
5/5
Thank you Emily and team for your service. Professional and friendly bunch
Thanks for taking the time to leave us a review Matt. Much appreciated!
5/5
Toby was brilliant dealing with our property. Thank you!
Thanks for the 5 stars!!
5/5
I am executor of my late mum's estate and engaged Gibbins Richards to handle the sale of mum's house after having met Tom Hopkins at the property. Although originally from Bridgwater, I live in Wiltshire now so Tom's local knowledge was invaluable. A realistic selling price was set resulting in an offer which was both quick and acceptable. Tom and his colleague, Nicola Eveleigh came across as professional and friendly, making the process much easier than it might otherwise have been for my sister and myself in these difficult months following mum's passing. I have no hesitation in recommending Gibbins Richards.
Thank you for leaving this lovely review. Both Tom and Nicola work very hard to provide a great service and clearly in this instance they have succeeded.
5/5
I can only say positive things about the team in Bridgwater, throughout my time dealing with them they were extremely helpful and personable. I highly recommend anyone who has the chance to deal with them to do so!
Thank you for the glowing recommendation Ashley! It made our day.
5/5
After being recommended Gibbins by a friend I was thrilled with how easy from start to finish it was. Our agent Tom was brilliant kept us in the loop at all times! Fantastic service
Thank you for taking the time to write this review Olivia. We aim to make the process as easy and stress free as possible for all of our clients. See you again next time around!
5/5
We have just sold our property through Gibbins Richards, Bridgwater and we cannot recommend them highly enough. The staff were fantastic, very efficient and professional with excellent communication throughout and the whole process which went through seamlessly. We would throughly recommend and will certainly be using them again when the time arises.
Thanks for the great review Tim, we look forward to helping you again in the future next time around.
5/5
Emily and Nicola were outstanding throughout the whole selling process. Our sale required extra attention and diligence which the team at Gibbins Richards were eager to give. We appreciate the help and guidance, and would recommend Gibbins Richards to anyone looking to sell in the Bridgwater area.PositiveProfessionalism
Thank you so much for the review Martyn. Emily and Nicola are both a valuable part of our team. We hope to see you again in the future.
5/5
This is our second time dealing with Gibbins Richard’s. Very professional and seem to really care. The photos are great and Lisa put extra care into our glossy brochure.Emily has always been pleasant to speak to on the phone and also got us viewing on the first day of marketing.
Thanks for the review Paula. We take great pride in the service we deliver so are delighted to read your positive comments.
5/5
We sold our flat via Gibbins Richards in 2024, and would like to say that we received great service from the team. Nicola Eveleigh who dealt with the ongoing sale was absolutely fantastic and really knew her stuff. She was very easy to talk …
Hey Natalie. Thank you so much for taking the time to write this lovely review. Nicola and the rest of the Bridgwater team work so hard, each and every day to get people moved so it’s lovely to see their efforts get noticed. We hope you are enjoying your new home! Thanks again.
5/5
We are very happy with the service provided by Gibbins Richards, Bridgwater. Excellent service, very helpful and well organised. Lovely experience. Emily has been great and very helpful with our purchase, very friendly, replies to any …
Thank you for taking the time to leave us this kind review Francisco. The whole team worked very hard to ensure your purchase went through as smoothly as possible with the minimum of stress. We hope you and your family are very happy in your lovely new home!
5/5
Great service and communication from Emily at Gibbins Richards, bridgwater. Unfortunately the process for us took a little longer than expected but found throughout Emily was very efficient and nothing ever seemed like too much trouble. Very thankful for her service.PositiveResponsiveness
Thanks for the lovely review Amy.
1/5
We received disappointing service when trying to sell my late father’s property. The property was over valued in January 2024 and within a matter of weeks we were asked to reduce it. The only time we received contact from Tom who was …
Thank you for taking the time to leave us a review Karen. As I have previously explained to you on the telephone, Gibbins Richards are not a "price it cheap, sell it quick" estate agent. Since our launch in 1992, we have diligently valued … More
5/5
Toby was brilliant dealing with our property. Thank you!
Thanks for the 5 stars!!
5/5
Thanks GR team for your professionalism in finding a new home for my colleague. After a long search, you treated him with the greatest respect and attention, leading to a great conclusion. This following a period of great uncertainty. Your …
This is lovely to read, thank you for taking the time to review us.
5/5
Gibbins Richards aided us in helping sell my aunts house. From the get go, we created a great relationship with the team. Emily in particular was always a friendly voice to hear on the other end of the phone. Thank you for keeping us closely informed and reassured throughout the process Gibbins Richards
Thank you so much for the kind words Chloe and we are delighted to hear you were happy with our service. Ben
5/5
We have just sold in Bridgwater through Gibbens Richards. We spoke to 3 companies before making our selection including a well known internet based company. We chose Gibbins Richards as they had excellent photos online, a realistic commission as well as a more likely sale price recommendation. Once we had accepted an offer, Sue our main point of contact kept us regularly updated with progress and Ben was able to answer questions when she Sue was out. The whole experience while never painless was better than expected. I would happily recommend Ben and the team Many thanks Dave
2/5
We feel we would have probably achieved a quicker house move and a higher selling price on our house if our choice of estate agent was different. Also we felt that on many occasions the agency was unprofessional as there was no consideration of our circumstances when booking viewings which were made clear in the beginning, being pressured into choosing a specific solicitor and pushed to agree on a very low house offer considering all other houses in the area were selling in excess. The only good points we can say are that Gibbins Richards are quick at putting your house on the market and take lovely photos of the property. Unfortunately every other step of the way we felt the support and advise were lacking and we were not represented with the professionalism and respect we should have been through the whole process (when dealing with the sales progressor the majority of our journey was siding with our buyers side rather than having ours! The only time we had her support was in the end when the chain was on the verge of collapsing!). Overall we are unsatisfied with the service received by the agency.NegativeQuality, Professionalism
Thank you for taking the time to write this review Bettina. I am quite saddened that you seem to be venting your frustrations on us. The delay in getting your sale exchanged was almost entirely due to the legal issue that arose on the property title. Since agreeing the sale back at the beginning of April my colleague has added approx. 350 update notes to your file and has pretty much been chasing it for you every other day throughout the duration. As estate agents, of course we have a limit to what we can do but i would sincerely welcome you to meet with me so i can show you the copious progression notes on your file. Hopefully then you will realise just how hard we worked to try and secure the very best outcome for you and your family. Once again i am sorry you seem to apportion some blame towards us but i am entirely satisfied my colleagues went above and beyond to assist you on this matter, fighting your corner at every stage. We wish you all the very best in your new home and genuinely hope your next property transaction isn't as lengthy and convoluted as this one. Ben (Director)
5/5
We used Gibbins Richards for our sale and purchase and I was impressed. They answered the phone each and every time I rang and if promised a call back, one would be received within the promised time frames. Ben was our initial point of contact, having come to our home to carry out a valuation, as well as take all property information. Once our property was on the market, Sue had taken over to deal with our purchase as well as sale through them. She was prompt with her replies and when it came down to agreeing dates for exchange and completion, she was chasing all parties regularly to ensure it suited everyone. All within GR&Co have been terrific and I would not hesitate to recommend them. Thank you for all your help in getting us into our lovely new home!
5/5
Just like to complement Emily from bridgewater office .made our viewing very professional and knowledgeable would recommend Gibbons richard estate agent to everyone ,been very helpful and pleasant to work with .
Thank you for your review Doreen. Emily is a hard working and dedicated member of the Bridgwater team and will be delighted to hear of your comments.
5/5
Gibbins Richards ROCKS! With houses changing hands so fast and coming on and going off the market more quickly than viewings allow, it was an absolute pleasure to deal with Tom. He got us a very timeous viewing at numerous properties we were interested in, after being let down by other estate agencies in Bridgwater, who seem unable to answer phone messages or call back regarding viewings. You have helped us find our forever home , so thank you!
Thank you for your comments Leanne. Tom certainly is a hard working and conscientious member of the Bridgwater team. I will make sure your comments are passed on to him.
5/5
Emily has been very helpful with our purchase, very friendly, replies to any queries very quickly and goes out of her way to find information for us ☺️PositiveResponsiveness, Professionalism
Thank you for taking the time to write this review Emma. We are delighted to read that you were happy with the service received from Gibbins Richards and have passed your positive comments on to Emily.
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