Nock Deighton Bridgnorth reviews

★★★★★ 5/5

Google

We have been renting a little cottage in a lovely Shropshire village managed by Nock Deighton estate agents for a little over one month now. We required a few minor repairs as the property had been empty for several months prior . What excellent service we received from Danille Gardener in arranging fast and speedy repairs by local trades people. She answers emails swiftly and nothing is too much trouble for her at all. A tremendous asset to the team at Nock Deighton. Would recommend them to any would be landlord for managing their property. Thanks to all.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 24 August 2022

★★★★★ 5/5

Google

A big thank to Ann Skelley who is my property manager the customer service and knowledge have been excellent .Always getting back to me and resolving any issues very quickly . I would definitely recommend Ann Skelley and Nock Deighton

Ruth · 8 June 2021

★★★★★ 1/5

Trustpilot

It is a pity you cannot award no stars…

It is a pity you cannot award no stars to a company whose moral compass does not register any emotive or moral grounds when it comes to being a buyer who offers an asking price on a property but yet has to wait for this company to then chase (yes call and e mail viewers) asking them and then extending a deadline, to give these other viewers more time to put in an offer on a property that was not subject to final or best offers. The lack of transparency and honesty is questionable. We were waiting for days for an answer to our asking price offer whilst the other viewers were given time and more time to source finances upon which when the offer from the other party was secured having been given in excess of a week and then extended once more to 'just one more night' in which to source the money (not sure which bank is open overnight for mortgage advice?) and surprisingly then secured the property. I will not go in anymore detail other than I consider myself to be an honest, trustworthy and transparent individual who wrongly assumes that maybe everyone in this world might be too.

ReflectConnect · 10 August 2022

★★★★★ 5/5

Google

Best letting agents I have dealt with. Wonderful team especially Sylvia Hames who is always so polite friendly and helpful during property inspections

Jo · 16 June 2023

★★★★★ 1/5

Trustpilot

Absolutely disgraceful service from the…

Absolutely disgraceful service from the Telford office! We collected the keys to a rental property and on arrival at the house we found it in a pitiful state! When we viewed the house it needed attention to heavily stained carpets, lifting lino, the cooker didn't work and a good clean as there were dead flies in the shower and the toilets were disgraceful, the viewing took place approximately 5 weeks prior so plenty of time to put things in a liveable condition. When we arrived at the house on moving day it was still in the exact same state!! We had to go through rigorous vetting checks, interview, pay an abundance of fees some none refundable, despite voluntarily paying 6 months rent in advance. By the time we had taken pictures of the state of the property and tried to call them the office had closed (Friday), no-one was reachable. We have 2 small children, we had to put all our stuff in to family garages and stay elsewhere. We tried to call the office Saturday morning understandably angry and upset only to be told there was no one that could help until Monday morning and that if we'd have turned up on time to collect the keys then (we were half an hour late and notified them that we'd be late they said this was fine) things would've been different, basically saying it was our fault that the property was like that and that we'll have to wait until Monday!! The customer service is abismle to say the least. They only want to speak with you when they're asking for money. The maintenance team don't work weekends and are uncontactable at the weekend, and the person in authority was on holiday with no cover in place.

Miss · 6 August 2022

★★★★★ 5/5

Google

Nock Deighton have always been extremely efficient and helpful with all dealings I have had with them. Ann Skelley is especially helpful and polite and is a pleasure to deal with.PositiveProfessionalism

Sue · 24 August 2022

★★★★★ 1/5

Google

Very poor experience. Arranged a viewing last week. Agreed a date and time with the agent but oddly received no confirmation of the viewing after a few days. Had to chase 3 times today to confirm if the viewing was going ahead to be told that the vendor accepted an offer yesterday and are taking no more viewings. Complete lack of communication, had taken my email address incorrect and clearly couldn't be bother to call to provide an update. if I hadn't of chased today I would have been sitting on the seller drive waiting for an agent to turn up with a wasted 2 hour round trip. Not the experience I would expect when potentially hand over 600k +

Dean · 8 June 2022

★★★★★ 5/5

Google

Sold my sisters house, all the staff were so friendly and professional especially Hannah. Thanks a lot for all your help. Highly recommend.

Andy · 1 May 2023

★★★★★ 5/5

Google

I would like to share my experience of dealing with Andy Dawson from the Nock Deighton, Shrewsbury Branch. Andy has assisted with the valuation of my property. He has been thoroughly professional and responsive. Initial contact was made by him in writing offering the valuation service in a pleasant and pressure free manner. In contrast to all other Shrewsbury based Property Consultants that I have so far dealt with he maintained focus on my current needs keeping his word by providing me with a written valuation. As a direct result my instinct tells me that when I am in a position to sell the property I will be contacting Andy again.

Bwl · 31 May 2022

★★★★★ 2/5

Trustpilot

Disappointing service, Find yourself a better agent there must be one!

Disappointing service. Look elsewhere there must be better out there!To be honest I expected better, we were pressured to make a decision in a very short time on two offers with £1k between them. ND had told us during the process that they wouldn't allow anyone to bid that couldn't prove funding.We accepted the higher offer and three months later they withdrew citing an inability to afford the property even if we dropped it by £50k! We eventually found another buyer for a similar price however ND's promise of having someone to progress the sale is nowhere to be seen. Numerous phone calls as teh sale drags on, the buyer has no chain we have no chain. All we get is next week!

Windy · 6 May 2022

★★★★★ 5/5

Trustpilot

Our property manager

Our property manager, Lianne, is an enormous help with all aspects of looking after our rental property.She is efficient, engaging and quick to respond to both the tenants and any concerns raised by us.This relationship with a particular member of staff is most helpful in making our experience with Nock Deighton successful.

Helen · 24 June 2024

★★★★★ 5/5

Google

Misha Mackay was very helpful in recommending Chris Freeman for his financial services. Misha and Chris were excellent at explaining the process for first time buyers. Thanks both.

Simon · 11 October 2022

★★★★★ 5/5

Trustpilot

Compliments to Christina

I would like to leave a complement for Christina, in my short experience with Nock Deighton Christina was very efficient and helpful. I found Christina to be very genuine and I was very impressed throughout. Thank you.

Charlotte · 10 April 2021

★★★★★ 4/5

Trustpilot

Nock Deighton Kidderminster

All of our requests for maintenance at our rental property have been handled with great efficiency.A big thank you to Tracey and the rest of the team at Nock Deighton Kidderminster.

Dean · 29 March 2022

★★★★★ 5/5

Google

Ms Misha Mackay was the agent that dealt with us. She was the most helpful, very quick in replying the emails or following up the matter. Very positive experience!

Sanaz · 8 June 2022

★★★★★ 5/5

Google

We have dealt with various departments Nock Deighton all of which have been polite, informative and quick to respond with answers to questions along with keeping us informed throughout the process--and now we are close to completion!!

Stephen · 1 April 2023

★★★★★ 1/5

Trustpilot

Shocking service

Shocking service. We used this company as tenants and I've never come across a service of staff to be so rude and incompetent in my life. You get passed around because nobody wants to deal with your query because your calling as a tenant and not actually making them any money. Completely money driven and only care about where their next letting or sale is coming from, couldnt care less about tenants well being or quality of service. If I could give any advice I would say steer clear if you plan to rent through these guys. Also if you happen to have to break your contract for personal reasons they are of no help at all, they charge you a hefty reletting fee (yes this is in the contract) but then give you absolutely no correspondence or updates from there on, just leave you in the dark as if moving isnt stressful enough. Randomly call to say someone is coming to view the property with little to no notice. Have people show up to show around the property that havent a clue what they are doing. Leave the door open because they dont have a key and no regard to personal property as we were still paying for the house and living there. Particularly natasha who I found extremely arrogant who was supposed to be "property management" and couldnt have been further from it. Her emails "endeavour to get back in a day" which sometimes took two weeks which delayed the whole process of moving out and finding someone to move in yet she took no blame for this, didnt even get as much as an apology. Just overall rude and really not a good service or experience with them at all. (And the funny thing is the one time they did actually call or contact was to give them a good google review - laughable)

Lehanne · 4 December 2021

★★★★★ 5/5

Google

My property manager Ann Skelley was always on hand to answer queries quickly and went over an above to help. Very responsive and professional..would definitely recommend 👌 …

Joanne · 8 June 2022

★★★★★ 5/5

Google

Great Service from Tracey, pleasant and professional, boxes ticked with no hassle/delay - perfect.

Nick · 26 September 2025

★★★★★ 5/5

Trustpilot

Amazing team in Kidderminster

Amazing team in Kidderminster, they went above and beyond. Found them to be friendly, more than helpful, approachable, proactive, yet professional at all times. Would throughly recommend them.

N/A · 20 April 2025

★★★★★ 5/5

Google

I am a tenant of a managed property and our property manager is Ann Skelley. I must say Ann’s service truly goes above and beyond day to day management of the property she truly supports the tenants in any way she can. Through lockdown and the covid crisis I fell into arrears, as did a large number of tenants across the country, this really shattered my nerves and put me in a vulnerable position. Not only did Ann understandingly support myself with a payment plan , which at difficult times she was as flexible as she could be with, but she really did support on the emotional side aswell. She was really understanding of my situation and really made what could have been a very traumatic and stressful experience more manageable. I am proud to say with her help in the matter I am now arrear free. It’s great to know that nock Deighton has people like Ann working for them who really enhances the service to a level above and beyond for the tenants. I am amazed at the level of personal care and dedication the team have and really cannot sing praise enough. Thank you again for the support through this difficult time, I will be forever great full of the help I received.PositiveResponsiveness, Quality, Professionalism

Samantha · 24 August 2021

★★★★★ 5/5

Google

Nock Deighton have been managing my property for over two years, and right from the outset I have been impressed with the quality of service they provide. All throughout this time my point of contact, Ann Skelley, has delivered a highly professional and efficient service taking care of any issues swiftly, skilfully and sensitively; I'm kept up-to-date when needed leaving me with total peace of mind safe in the knowledge that the property is being well-managed. An excellent service, thank you.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 24 August 2021

★★★★★ 5/5

Google

I have just purchased a property through Nock Deighton I dealt with Matthew and have previously dealt with Kim , I find them extremely helpful and professional and would definitely recommend them .

Moira · 8 June 2021

★★★★★ 5/5

Trustpilot

Great Service from Hannah Topping

Excellent service from Hannah Topping in selling our property. She kept us in the loop constantly and achieved Sale STC within 10 days of the property going on the market.I highly recommend them and thanks Hannah.

Prakash · 15 September 2020