Every review we hold for the Bridgend office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHad a valuation booked for 16.30 on saturday and it was a no show! Sat there waiting for an agent to arrive to my property and after not receiving any call to say they were running late etc I called the office which ofcourse by 17.15 was closed! It's not as if I wasn't on the system as I had received text messages reminding me of our booking in for valuation on my property. Totally unproffessional and for whatever reason no one showed, your customer should have been notified! Not a good start at all and for that reason I will not use Peter Alan to sell my property. Not reliable, not organised and lost trust in the company completely. Wasting my time!
Bex · 29 May 2018
★★★★★ 5/5
GooglePeter Alan have been outstanding in my dealings with them regarding letting my property.
From start to finish they have worked tirelessly with advertising, viewings, advice, updates, communication and most importantly finding a tenant suited to my property in a very short space of time.
Plus Ryan and Alarna have been skilful, patient and courteous at all times.
I must repeat the communication is great and as a Landlady, I think that is important to be kept up to speed at all times, and Peter Alan did that!
Excellent service!
ShirleyK · 29 May 2018
★★★★★ 5/5
GooglePeter Alan was one of the first agents i walked into when i first started looking at Bridgend almost a year ago. I've worked n property for quite some time now and I can say with some certainty they are by far one of the best agents around. They took the time to find out what our needs are and have been relentless in their efforts to give us good quality advice and help us achieve our goals.
David (now Maesteg), Badar (head office) Charlotte, Amy, Shauna and the rest of the gang, thank you all for your hard work, It hasn't gone unnoticed!
Shahin · 29 May 2018
★★★★★ 5/5
GoogleWonderful experience when walking into Bridgend Peter Alan, was welcomed by a lovely member of staff( believe her name was Sophie). Extremely helpful and knew exactly how to help. Offered me lots of services to use and helped me through the process. Also she communicated with me throughout the whole process and it went very smoothly. If you see this, thank you sophie
Arran · 31 August 2022
★★★★★ 5/5
Googleseamless renting process,staff(dana) was very kind and helpful .helped beat time and create options quickly,great communication also.
Iyabo · 12 April 2025
★★★★★ 1/5
Googleabsolutely scammer they are !! once you leave the house you will get their proper behaviour !! they always seek pot hole for charging innocent people!!
Maruf · 28 January 2023
Agent replied · 28 May 2023
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
★★★★★ 5/5
GooglePeter Alan look after two of our rental properties. I have been so impressed with the service level and assistance I have received from Alana Davies at the Bridgend office. She really has gone over and above all our expectations for a Lettings Manager, making the process of letting a property through them so easy. Would have no hesitation of recommending this company to either a prospective tenant or landlord.PositiveResponsiveness, Quality, Professionalism, Value
Vicky · 24 August 2020
★★★★★ 5/5
GooglePeter Alan Bridgend Branch have provided an absoluely outstanding service to us. The girls in the office are friendly and so efficient and proffesional. They secured an offer on our property before it went online! And helped us find our new family home. I cannot praise this branch enough, they are first class at what they do. 😊 They have taken so much of the stress out of the process and we feel in safe hands.
Tammy · 29 May 2019
★★★★★ 5/5
GoogleFantastic, friendly, professional. A big thank you to Rhia who made my son journey on buying his first house easy.PositiveProfessionalism
Gaynor · 24 August 2021
★★★★★ 5/5
GoogleSo far so good, Hayley especially deserves a big shout out! She knows her stuff I sold & bought through her. Couldn't recommend her enough. I've done everything through Peter Alan, they've sorted my mortgage and the soliciting side so it's all in one place so I know where I am trough an online portal. Thanks guys for all you're help so far...PositiveResponsiveness, Quality, Professionalism, Value
Danielle · 24 August 2021
★★★★★ 5/5
GoogleShauna Lewis at the Bridgend office is nothing short of exceptional at her job. A fantastic communicator, reliable and just gets the job done- thank you for all your help!
Romy · 23 August 2024
★★★★★ 5/5
GoogleGreat experience with the Bridgend branch, big thanks to Alice Coid who has been really helpful throughout the move process, thank you Alice!
Jodie · 28 May 2020
★★★★★ 5/5
GoogleShauna Lewis at the Bridgend office is nothing short of exceptional at her job. A fantastic communicator, reliable and just gets the job done- thank you for all your help!
Rosemary · 16 August 2024
★★★★★ 5/5
Googlei have recently had the pleasure of using peter alan to find a rental property close to my area.
josh was extremely helpful and welcoming when viewing the property and has been prompt and effective for me with regards to referencing since. a real pleasure to communicate with
Mike · 12 July 2023
★★★★★ 5/5
GoogleEveryone at the bridgend letting office was brilliant help, and Alana was fab at answering the millions of questions we had. Would definitely recommend!
Sarah · 29 May 2019
★★★★★ 4/5
GoogleThanks to Amy and Rhia for putting up with my constant Nagging..
They both worked hard to get me into My New Home
Jo-anne · 29 May 2019
★★★★★ 5/5
GoogleRyan was extremely helpful, had all the answers to my questions and dealt with everything in a very professional manner.
Josh · 29 May 2019
★★★★★ 5/5
GoogleThis review is for the outstanding service Alana and Danielle have given me into me renting a house with Peter Alan estate agents.
Their dedication to making me feel at ease was second to none with them keeping in touch with me through the whole process from start to finish. I can't wait to move into my new home as I picked up the keys earlier today.
Charlotte · 29 May 2019
★★★★★ 1/5
GoogleI tried purchasing a house with them that fell through they didn't update me regularly and I found their service was extremely poor. I would never recommend them to anyone. They recommend their solicitors to speed things up and it had the opposite effect as I didn't hear anything for three months( they said they had posted some information but I never received it).
Foxy · 28 May 2020
★★★★★ 5/5
Google100% Satisfaction a big thank you Alana, it's been a pleasure doing business with you.
Pamela · 28 May 2020
★★★★★ 5/5
GoogleNatalia was very friendly and professional and made our house hunting experience very enjoyable
Rachel · 28 May 2020
★★★★★ 5/5
GoogleWhat a lovely start to the house hunting, Natalia is such a friendly and helpful lady
Michelle · 29 May 2019
★★★★★ 5/5
GoogleWe had the pleasure of renting off Peter Alan, they made the process easy and answered any questions we had.
Michaela · 17 August 2024
★★★★★ 5/5
GoogleAlice and Zoe have worked very professionally in finding me the perfect tenant, and in a very timely manner. Previously being on with PJC and not being satified, I have received a next level service from Peter Alan and can't recommend them enough.
Steve · 27 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
