Peter Alan Bridgend reviews

★★★★★ 5/5

Google

It hasn’t been an easy ride with the delays out of everyone’s control but I highly recommend Kelly the sales progresser. Her constant support and open communication has made the whole process feel so much easier. Whenever I want an update she will be there with an update and her patience is second to none especially with my meltdowns and trust me I have had a lot. She is personable, genuinely invested, and truly interested in helping me and the seller. Id still like to give my greatest thanks and show our appreciation for Kelly, she really has gone above and beyond for us. We wouldn’t have got where we are now without her. Can’t recommend Kelly enough , thank you🙏

Kayleigh · 17 February 2026

★★★★★ 5/5

Google

Aimee Morris was incredible to work with from start to finish. She went above and beyond to help us secure our rental property, making the entire process smooth, stress‑free, and surprisingly enjoyable. Her communication was always clear and timely, and she kept us updated at every stage so we never felt out of the loop. What really stood out was her dedication, Aimee genuinely cared about helping us, and her attention to detail made all the difference. Thanks to her hard work and professionalism, we’re now happily settled into a home that’s perfect for us. We couldn’t be more grateful for everything she did. Highly recommend Aimee to anyone looking for a reliable, knowledgeable, and truly exceptional agent.

Sophie · 17 February 2026

★★★★★ 5/5

Google

Aimee and the team were absolutely great from start to finish. We were really struggling to find anywhere suitable and Aimee got in touch at the 11th hour and found us somewhere absolutely perfect. Really do appreciate all the work the team at Peter Alan did for us! Highly recommend!

Al · 17 February 2026

★★★★★ 5/5

Google

We have been searching and searching for a home since October, we spoke to Shauna and she booked us in for two viewings. We’ve had bad luck after bad luck recently and was made homeless. I viewed one which I fell in love with instantly, I knew it had to be our home. Due to my situation Shauna reassured me at every step and went above and beyond to get us a home for xmas. I really cannot thank her enough for everything she’s done to make this possible. We finally have a home!. You’re seriously such a wonderful person and so kind hearted. You’re an asset to Peter Alan and beyond helpful. Thank you so much for finding us a house and allowing our family to become one again. 100% recommend and will always be great full. Thank you Shauna x

Rachel · 1 December 2024

★★★★★ 5/5

Google

Alex Lewis was extremely helpful, nothing was too much for her, she is extremely efficient and I will be sure to contact her if needs be in the near future. Thank you!

Lily · 27 March 2026

★★★★★ 5/5

Google

To say myself & my boyfriend had a rocky start to our renting life is an understatement but from the very moment we met Shauna at our very first meeting so made us feel so relaxed boosted our confidence in this journey. The first house we viewed, we fell in complete love with it, but unfortunately it wasn't to be. I must say that Shauna kept us up to date with everything that was going on. She explained everything to us in great detail also. As time was getting on we weren't having much luck in finding a place that we loved until we found the home we are currently in. Myself & Shauna gel'd so much. She just knew what I'd love & what I didn't like. On our second viewing of a property Shauna knew that the property just wasn't for me but she stuck by us & kept looking for our home. We finally found a home that was in our price range & in our area range also. Shauna once again met us at the house & showed us around. Which again she knew instantly that I loved it! Shauna was so excited for us & it was so lovely to see. Couple hours after filling out the relevant forms at the property, Shauna called me to tell me the house was ours. During the vetting process a few problems popped up which sent me into complete meltdown mode which then led me to a gentleman called Luke who was just as amazing as Shauna was with us. Luke stayed calm when I was melting down & made sure he done absolutely everything he could to get the problem sorted & it wasn't too long after that, that we got the phone call that we could go & collect the keys. We signed for out keys on 22nd March, with Shauna & Luke there by our sides absolutely buzzing for us that we finally had our home. I can never thank them enough for all that they done for us. Josh included. We are super grateful to you all at Peter Alan. You have the best team 💙

Abbie · 25 May 2024

★★★★★ 5/5

Google

I can't thank Aimee enough for all the hard work and passion she puts into this job. I have recently started renting via Peter Alan after a relocation from Merseyside to Bridgend for work. Stressed and let down on other applications, I …

Philip · 17 September 2025

★★★★★ 5/5

Google

I can not thank Peter Alan enough for helping me with renting my new house. I highly recommend Peter Alan, especially Josh that works for them as he’s the one that’s been dealing with me, he’s so patient, helpful, and such a nice guy. I could not of done it without him. Just want to say he’s a pleasure to you guys, awesome at his job and so helpful and understanding. Thanks again. Can’t wait to move into my forever home all thanks to Josh for being so patient with me!

Shauni · 29 March 2024

★★★★★ 5/5

Google

Connor was fantastic, professional and very helpful. He went above and beyond and made our experience really special. 100% recommended!

Jenny · 17 March 2026

★★★★★ 5/5

Google

Excellent service from start to finish. The staff are so helpful and keep you fully informed. Can't recommend them enough. Special thanks to Tor and Kelly!

Jude · 17 December 2025

★★★★★ 5/5

Google

I am beyond greatful to joshua at peter alan for helping me and my family find our home it has been so stressful with hurdle after hurdle but we got there in the end and with josh with us every step of the way he has been amazing and even with holding down the office on his own he still came through for us i really do highly recommend josh he goes above an beyond he really does and he makes you feel like family not just a cliant and i think he really should be put forward for a letting manager possition as he goes that extra mile and really does go over and above i cant thank josh enough he is amazing so heres to you josh a fabulous guy all round many thanks Stacey hart and family

Staceylouise · 16 October 2023

★★★★★ 5/5

Google

Lovely sales representative - Joseph Baker. Friendly and professional manner, called me and asked if I wanted to view a property and although not in a location I was considering I decided to go have a look. We bought that house picked up the keys yesterday, thank you Joseph.

Megan · 30 March 2025

★★★★★ 5/5

Google

I am currently using Rachel King’s mortgage services for the purchase of my first home and the process throughout couldn’t have been easier or quicker. Rachel was extremely helpful in our first meeting where she checked our affordability and helped us work out exactly how much we could spend on monthly payments as well as our regular spending. She also explained the full house buying process from start to finish which gave me and my sister a much better understanding. Once we had decided what deal to go for, our mortgage offer was approved within a few days! I would highly recommend Rachel for their next purchase. Thank you for your help so far Rachel!

Kiera · 24 September 2023

★★★★★ 5/5

Google

I wanted to take the opportunity to leave a review for Kiera Quick and Kelly Thomas at the Peter Alan branch in Bridgend to compliment their exceptional professionalism and support throughout the process of helping me find a home for me and my two children. The process was very thorough and smooth and the time it took for the purchase of the property to be completed was a lot quicker than the average time frame. If ever I needed any enquiries answered I could always rely on Kiera and/or Kelly for a prompt response. They also kept me me up to date with the stage by stage process of conveyance so I knew how the purchase of the property was progressing and I am very happy with the end result. I highly recommend Kiera and Kelly if you need assistance with purchasing a property. Thank you both. John

John · 25 August 2023

★★★★★ 5/5

Google

Sofie came to value our property and we were impressed! She was very professional and knowledgable, everything was explained thoroughly and I felt at ease. After several quotations we decided to sell with Peter Alan as they offered so much more. We have also viewed properties with Peter Alan - Josh and Kate were fantastic, extremely helpful and warming. We have only just gone on the market but I have a good feeling that we are in good hands.

Taylor-May · 17 September 2023

★★★★★ 5/5

Google

I recommend Peter Alan in Bridgend, especially Shauna Lewis that so kindly helped us along the way to move into our home 🥰 she was very reliable, responded quickly to any enquires we had, very professional and super friendly ! - we would like to thank her once again for her amazing work! …

Anastasia · 3 November 2024

★★★★★ 5/5

Google

We had the pleasure of working with Peter Alan Bridgend in assisting us in buying a house down in Wales. Kiera made the experience nothing short of exceptional. From start to finish, Kiera's professionalism, knowledge, and dedication to her craft was evident, making Peter Alan the standout choice in the industry. Thank you again and we hope this review entices the next people buying a house to put their trust in Peter Alan. Thanks Jamie & Kate

Jamie · 5 July 2023

★★★★★ 5/5

Google

I recently went to Peter Alan in Bridgend for mortgage advice and to hopefully find my first home. I spoke with Kiera Quick who was extremely helpful. In just a few weeks, all of my mortgage paperwork has been settled and I've had a few viewings. By giving Keira all of preferences, I am now on a quick search and she has been able to notify me of properties as soon as they become available. Keira has been amazing and is always happy to answer my many queries. Thank you Keira and the whole team at Bridgend :)

Chloe · 29 March 2023

★★★★★ 5/5

Google

Returning customer to PA following highly successfull previous Sale via the Maesteg Branch. I have no hesitation in recommending Kate Blackmore and her team on completing the sale of my property in 2 months. Special thanks to Sophie and Kierra of the Sales team who are a credit to PA. Rachel and Kelly following offer and the sales process were a pleasure to deal with. I have no hesitation of returning to PA. I would recommend. Thank you.!

Leigh · 30 April 2023

★★★★★ 5/5

Google

Rachel helped us throughout the whole homebuying and selling process, she went above and beyond in many ways and took calls or answered messages out of her normal working hours. Rachel was friendly, very knowledgeable and ensured we had the best deal. Rachel is also in the process of helping our daughter source a mortgage, she has explained the whole process to our daughter in layman's terms and has been of great support to her. Thank you Rachel for everything, you have helped us all as a family and would absolutely recommend you for your outstanding personable service.

Debra · 2 July 2022

★★★★★ 1/5

Google

If you're looking to buy 16 Austin Avenue, Bridgend, I am happy to share my survey/experience so that you don't waste your time to the tune of almost £600. I was the second buyer in six months who had attempted to purchase the property. The survey highlighted a number of serious issues totalling around £20k worth of work. The seller was not interested in negotiation and pulled the house from the market citing sudden health issues, only to relist less than a month later. Peter Alan Bridgend were totally useless. After having to get a different branch to chase them about whether my offer had been accepted or not, they then allowed the seller to lower the asking price after accepting my offer, and two days before issuing my Memo of Sale. I found this out via the internet, not the estate agent. They are supporting a seller who appears to have zero intention of legitimately selling the property.

E · 28 May 2022

★★★★★ 5/5

Google

Thank You to Anya Bunston who helped us secure our first home. Anya was very knowledgable about the property and the area. She was very proactive throughout each stage of the buying process and her bubbly cheerful attitude immediately put us first time buyers at ease. The whole team at Peter Alan have been so very helpful and always contactable. Its been a very smooth and stress free process so far and we have had nothing but a positive experience with Peter Alan.

Rachel · 28 May 2022

★★★★★ 5/5

Google

This review is for Rachel, she has been absolutely amazing helping us to find a home. We we're very particular in what we wanted from a home and Rachel went above and beyond to find us that home, even showing us around multiple houses until we found the one . Anyone looking for their perfect home you definitely need to speak with her. Thank you again 😊

Trentandjess · 8 August 2023

★★★★★ 5/5

Google

Would just like to say a huge thankyou to Paul ! They are absolutely amazing and i definitely will be recommending to friends in the future ! They have helped all the way through and have done it all for us definitely make the process less stressful as a first time buyer !! Thanks again

Elle · 17 December 2025