Trusted Agent profile · Bridgend
★★★★★
181 reviews across 2 platforms
1 Derwen Road, Bridgend, CF31 1LH
Herbert R Thomas's office in Bridgend, at 1 Derwen Road, is rated 4.7 out of 5 across 181 reviews on two platforms, including 158 Google reviews rated 4.8.
Every review we hold for the Bridgend office, from every platform, shown as written. First names only.
5/5
GoogleWe recently purchased a property through HRT Bridgend, and the service we received was excellent. Nothing was too much trouble and Bec in particular was wonderful. She promptly answered any queries we had and kept us fully up to date with developments. Not all agents are worthy of praise but HRT Bridgend deserve to be recognised for their professional and friendly approach. Well done all!
5/5
GoogleWe have bought, sold & bought again through HRT. Both Gavin (Director) & Rebecca (Sales Progressor) are outstanding to deal with & their help & communication is top notch. The whole team here are very friendly and approachable. Should we wish to sell in the future (highly doubt it as they found us our dream home) then we would under no hesitation, use them again.
5/5
GoogleA very professional & personal experience from David, Bec & the HRT team. Came to take photos at 11am on the Wednesday, arranged a visit at 16:30 the same day, sale agreed the next day. 7 weeks from start to finish. Superb. Many thanks
5/5
GoogleHaving just used HRT to sell our house they definitely deserve 5 stars! From the initial meeting with Hayley, right through to the after sale their service has been 5 Star. All the staff are so helpful, we worked closely with Rebecca the …
5/5
GoogleA very professional & personal experience from David, Bec & the HRT team. Came to take photos at 11am on the Wednesday, arranged a visit at 16:30 the same day, sale agreed the next day. 7 weeks from start to finish. Superb. Many thanks
5/5
GoogleAt a time when the housing market was so busy it was a pleasure to deal with responsive and helpful staff. On a number of occasions when I needed detailed information about the property I was buying, extra visits were set up quickly. I'd certainly use HRT Bridgend again.PositiveProfessionalism
5/5
GoogleHerbert R Thomas were absolutely fantastic regarding my purchase of my property. They kept me in the loop, gave me regular updates and let me visit the property numerous times. I only wish I had used them to sell my previous property too. Fantastic team and genuinely lovely people.
5/5
GoogleVery happy with aspects of service. Exceptional helpful staff and a big thank you to Rebecca.
5/5
GoogleHRT sold my house and then negotiated a very difficult after sale. When you sell your house there is a lot that goes on after good estate agents chase the buyers chase the solicitors. HRT we’re brilliant and I highly recommend!
5/5
GoogleHad great service- had its not been for Gavin we wouldn't be in the new house as we would never have conisdered it on paper. Rebecca in the office was super helpful, calm and kept us informed throughout the sale process- no question off us was seen as silly or too much. Thanks for your help and support, defo recommend.
5/5
GoogleI was kept fully informed at every stage of the sale. The sale was completed quickly and efficiently and everyone was always helpful and friendly
5/5
GoogleI couldn't have asked for more from Bec & the team at HRT Bridgend. They went above and beyond to support me through a very stressful house purchase. I wouldn't hesitate to recommend them. Thanks again to the team
5/5
GoogleAfter over 40 years on the property market, moving home on several occasions, I would highly recommend Herbert R. Thomas. During my recent dealings, the management and staff provided an absolutely first class service. I was always made to feel welcome when making any enquiries and was kept up to date at every stage. A most helpful, honest and professional team.
5/5
TrustpilotRental move in experience
Jemma from hrt handled our account, and other than a small delay in moving in due to ongoing painting , the experience was very good.
5/5
GoogleI couldn't have asked for more from Bec & the team at HRT Bridgend. They went above and beyond to support me through a very stressful house purchase. I wouldn't hesitate to recommend them. Thanks again to the team
5/5
GoogleI have used them to deal with selling my current home and to deal with buying my new place. Helpful and polite staff, quick to answer queries. All straight forward Very happy 5* :)
5/5
GoogleFantastic service by all the team at HRT from start to finish. They kept us informed with regular updates and also sold our house on the 1st viewing day. I would highly recommend them and would 100% engage their services again.
5/5
GoogleCannot fault the service we received from first consultation to completion. Friendly, professional and knowledgeable. A real pleasure to do business with the team. I have no hesitation in highly recommending HRT to any potential sellers/buyers.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant service from start to finish, always kept informed throughout. Nothing was to much to ask from Dave who did the viewing and Becca and Anne in the office. Would highly recommend HRT to anybody wishing to sell their property.
2/5
TrustpilotExpected Better
Letting - Unfortunately another estate agent which doesn't seem to value it's tenants, I expected better as this is a premium estate agent in the area. Property not as advertised and the house was filthy moving in. Customer service definitely needs work.
5/5
GoogleGreat service received from hrt during the sale of our property and also supporting us in a purchase of another property , Becs in particular was very efficient , organised & assertive , would highly recommend hrt.
5/5
GoogleCouldn't have asked for a better team to sell our parents home. This was a very emotional sale and all at H.R.T. dealt with it exceptionally well, nothing was too much trouble from day 1. Highly recommended.
5/5
GoogleExcellent service thanks to bec and Anna another sales completed very profession highly recommend
5/5
GoogleFirst rate professional service. The way the property I was selling was marketed was very well done. I was kept well informed throughout the sale process and I would highly recommend HRT.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Herbert R Thomas's Bridgend office has 181 reviews across two platforms: 158 on Google, 23 on Trustpilot.
Herbert R Thomas Bridgend is rated 4.7 out of 5 across all 181 reviews, and 4.8 out of 5 on Google from 158 reviews.
Herbert R Thomas Bridgend, 1 Derwen Road, Bridgend, CF31 1LH.
