Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
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5/5
TrustpilotI recently used Cinch Self Storage andβ¦
I recently used Cinch Self Storage and couldnβt be happier with the service. From start to finish, the experience was seamless. The staff were friendly, professional, and always ready to help with any questions I had.The facility was clean, secure, and well-organized, giving me complete peace of mind that my belongings were in safe hands. The process of accessing my unit was straightforward, and I appreciated the extended access hours.Pricing was competitive, and I felt like I got great value for money. If youβre looking for a hassle-free storage solution, I highly recommend Cinch Self Storage.
Jake Β· 3 December 2024
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5/5
TrustpilotCinch Storage Watford ooze customer service!
Cinch Storage Watford is an amazing place for your needs, Aaron and his team ooze customer service. They are incredibly professional, super helpful, polite and friendly their end game is quite simply to make your experience hassle free and as pleasant as possible, they do this with ease! I would 100% recommend Aaron and his team at Cinch Watford, Steven - The Picture Maker
Steve Β· 29 February 2024
Agent replied Β· 10 June 2024
Hi Steve,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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5/5
TrustpilotMy whole experience with Cinch storageβ¦
My whole experience with Cinch storage Newbury has been brilliant Drew & Peter have made the experience great. I was shown around the storage units to understand the size I might need I was helped all through the process and yesterday I was advised Iβm getting a refund for the storage time I no longer need. Thank you guys I would recommend them to anyone very compatible prices too. Well done
Debbie Β· 16 September 2023
Agent replied Β· 10 June 2024
Hi Debbie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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5/5
TrustpilotVery impressed with my experience withβ¦
Very impressed with my experience with Andriana in the Enfield. She has helped with van removal to finding the best storage size to suit my needs. We have had storage before with another company and moved over to Enfield because the store is clean and the atmosphere is very warm and welcoming. The girls always have a smile on their faces and very quick at responding back to questions. Store is run very well ππΌ
Lauren Β· 27 May 2023
Agent replied Β· 10 June 2024
Hi Lauren,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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5/5
TrustpilotVery happy with Cinch
Very happy with Cinch, Staff are very helpful, facilities are very clean never had any problems, I would recommend Cinch to my any one needing storage.
Mr Β· 14 September 2026
Agent replied Β· 24 September 2026
Thank you for the 5 stars! Weβre really pleased to hear you received the friendly and helpful service we always aim to provide.
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5/5
TrustpilotExcellent people!
Excellent storage unit in great location for me. The reception agents, Matt and Fraser in particular, went out of their way to make my visit there a really good experience, especially as I was having problems with my removal company. Fraser helped with negotiating difficulties with the removal men, and Matt was an angel in allowing me to scan some extremely important documents to my solicitor. Always friendly and helpful over the phone. Would highly recommend Cinch to anyone wanting a clean, dry, secure unit, with knowledgeable abd hepful staff.
Sara Β· 22 November 2024
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5/5
GoogleMaddy and John were really friendly and helpful, and the biscuits were a nice bonus!
Jim Β· 11 August 2026
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5/5
TrustpilotCinch Chippenham
Took storage out with the Chippenham Branch with Andrew and Paul. Initially to declutter in preparation for house sale and then moving the last of our house in when our purchase didn't marry up on dates with our sale.Andrew has been amazing when we've needed to upgrade the size of our unit and then upgrade again on moving day when we realised we still had so much to bring in. On the actual day he organised a second unit for us and saved us a lot of stress.Very professionally operated and helpful, answering any queries quickly. Thank you so much for your assistance. We'll definitely use you again, should the need arise.
Kaliska Β· 16 November 2024
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5/5
TrustpilotCinch Storage at Leighton Buzzard
The storage facility at Leighton Buzzard is clean and well lit and the access procedure is easy and reliable. I am currently emptying a unit and thus visit regularly. Whenever I park and go into the storage area, I always receive a friendly wave from Jason or Aaron in the office, and on the occasions I have spoken to them I have always found them helpful and very user friendly. Keep up the good work!
John Β· 4 May 2023
Agent replied Β· 10 June 2024
Hi John, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
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5/5
GoogleAndriana and Owen have been brilliant in showing Hannah and me all the storage options available to us at the new Cinch, as well as the bright new offices there. Services were explained thoroughly and negotiations were straight forward. Although we were not in a position to proceed now, we hope to in the future and would recommend this team highly! Many thanks for your time and understanding, Cheryl.
Cheryl Β· 13 October 2023
Agent replied Β· 11 June 2024
Hi Cheryl,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
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5/5
GoogleGreat service from Mark and the team.
Andrew Β· 27 September 2026
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5/5
GoogleI came to visit the Brentwood store I currently have storage in the Enfield branch for my business and looking to expand in different locations. Easy to access great road links there is a car park on site and units as big as 1,000sqft. Very good location and clean. They also do 24h which is a plus!! Andriana has been very helpful showing me around and taking her time to assist me.
Cem Β· 15 July 2023
Agent replied Β· 11 June 2024
Hi Cem,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
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5/5
GoogleWas the perfect size space for my storage needs. Clean, comfortable broad walkways with access to trolleys when you need to move stuff from your van upstairs in the large service lifts to your unit. Security cameras throught and monitored day and night. Would definitely recommend if you need storage in brentwood.staff are always helpful and friendly.
Dwane Β· 11 September 2026
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5/5
TrustpilotExcellent customer experience
From my online research, I found out Cinch storage is the most affordable in sounthend and its environment.From my first walk in, Mark has been very helpful. He gave me the best package to suit what I needed. Mark kept in touch till the start date and he help with the delivery of my goods, made sure I was comfortable.Mark is professional in the delivery of services and I enjoyed π― good customer experience. I will definitely recommend Cinch storage and time, any day.
Omololu Β· 31 October 2024
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5/5
TrustpilotRunning a hectic glamping business & needing 24hr access
Been using Cinch storage in Southend on sea for 6 months for business use, I run a glamping business that's ridiculously busy in the summer months, Mark was very attentive to my storage needs & placed me on the ground floor with easy access, Plenty of trolleys, good parking, very clean toilets, floors and 2 new lifts installed recently, out of hours access via a unique key pad code and also a nice discount was applied on signing up, also my insurance was a lot cheeper than others in the area, I'm out of now season, so mark suggested I move upstairs & save myself quit a bit of money each month, going from 100squ ft to 50sq ft, Mark applied another discount as iv had a month out of work due to health reasons, which realy helped me out, I can't thank all the staff at Cinch, especially Mark who has gone above & beyond to help me out when Iv struggle financially & mentally, 110% would recommend this storage facility, cheapest by far and a great team of dedicated staff, Thank you guys Damian
Damian Β· 30 October 2024
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5/5
Trustpilot6/5 Stars
I recently used Cinch Storage in Newbury for about 8 months, and I am beyond happy with the experience. From start to finish, the service was exceptional, special S/O to Peter and Drew. These two went above and beyond, making what could have been a stressful process incredibly easy and pleasant.Peter and Drew were not only friendly and welcoming, but also highly professional. They took the time to understand my storage needs, answered all my questions, and were genuinely accommodating at every step. Moving items into storage can often be complicated, but these guys made it straightforward and stress-free. The facility itself is clean, secure, and well-maintained, which gave me full confidence that my belongings were in good hands.The level of customer service provided was truly outstanding. Peter and Drew were attentive, approachable, and consistently went out of their way to ensure everything was perfect. I honestly cannot thank them enough for their help.If youβre looking for storage in Newbury, I canβt recommend Cinch Storage highly enough. A definite 6/5 stars! Thanks again to the amazing team at Cinch Storage.
JC Β· 28 October 2024
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5/5
TrustpilotI wish customer service was everywhereβ¦
I wish customer service was everywhere as 1st class as at Cinch Storage in Newmarket, Gosia and Nijole went above and beyond to make my move smooth and stress free. On a hot day bottle of chilled water was very much appreciated. Store is clean and modern, lots of trolleys available and 2 large lifts if your unit is upper floor. Over all I had a very good experience, Thank you!!
DCS Β· 22 July 2023
Agent replied Β· 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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5/5
TrustpilotA first-class and very professional experience from Cinch Storage in Woking.
From the outset, Craig and his team were friendly, polite and very helpful.My storage options were explained to me in detail along with the associated costs. All my questions, however trivial, were answered. The paperwork was minimal and completed quickly.Access to the facility and the storage unit was easy and security excellent. The whole facility was very clean, dry and well ventilated. A testament to the staff employed at the Woking facility.I cannot recommend Craig and his team at Cinch Storage in Woking, highly enough. Thank you.
Stephen Β· 24 October 2024
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5/5
TrustpilotYou have to use Cinch Brighton!
We recently used Cinch Self Storage in Brighton whilst we had a gap between houses, and its hands down one of the best experiences we've had not just for storage but for a service in general. The storage units are well equipped, clean and tidy, incredibly secure and they have all the accessories you could need to help ease the process of loading/unloading including trolleys and sack trucks etc. They also sell boxes, mattress protectors, bubble wrap etc at the cheapest we had seen it whilst moving house. The loading area is large and access is easy during open hours but also after hours too. We were really pleased with the unit we got and think it was incredible value for money. In addition, the customer service is second to none, Stuart looked after us from start to finish, was really communicative when booking and every time we came by to unload/load was on hand with a bottle of water or a cup of tea, or some friendly advice which was a god send after a stressful moving experience. We could not recommend Stuart and Cinch enough, and just wish we had more to store! Thanks Stuart!
Imogen Β· 19 September 2022
Agent replied Β· 10 June 2024
Thank you for your incredibly kind 5* review of the Brighton store. It was our pleasure to assist you at a very difficult time for you.Enjoy your new home
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5/5
Trustpilotgreat service
I needed a unit but wasn't sure in the size and duration. Andrew and Paul at Cinch in Chippenham were very helpful and made the process clear and simple. I was impressed with the service and the location was spot on for my requirements. I wouldn't hesitate to use them again or recommend them to others! Thanks Rich
Richard Β· 4 May 2024
Agent replied Β· 10 June 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that our storage services met and exceeded your expectations, providing you with the convenience and peace of mind you deserve.
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5/5
TrustpilotTip Understand the size of your storage room !
Harriet was excellent in explaining the different sizes of room and costs , I had misunderstood the size of rooms and she pointed me in the right direction very quickly my tip for anyone else , is physically go and check the storage room size before you bring stuff to store , will save you a lot time and embarrassment !
Mr Β· 4 March 2024
Agent replied Β· 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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5/5
TrustpilotStaff are great
Staff are great, set up good. Not much more I can say really - if you need storage I recommend this place
Daniel Β· 22 September 2026
Agent replied Β· 10 October 2026
Really appreciate you taking the time to leave this review. Thank you very much.
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5/5
TrustpilotCinch Leighton Buzzard
I could not rate the service given by the staff at Leighton Buzzards Cinch storage highly enough the whole team was very helpful and supportive while I was moving house. Jason, Aaron and Matthew made the whole experience was made less stressful and having the ability to get access to my stuff 24/7 allowed me to pop in and getting or drop things off whenever I needed to an added bonus. I'd defiantly recommend you to anyone needing storage for anything
Damian Β· 15 August 2022
Agent replied Β· 10 June 2024
Thankyou for an amazing 5* Damian! We really do enjoy being as helpful and supporting as we possibly can. I'm so pleased we were able to make things much less stressful for you.
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5/5
TrustpilotBecky, Lauren and the team at Cinch Storage Letchworth have always been incredibly helpful,
Becky, Lauren and the team at Cinch Storage Letchworth have always been incredibly helpful, friendly and lovely since I first started using a unit space earlier this year. They reply to emails very quickly, and they are always around at the unit for any queries, and always with a smile on their face. Thank you guys for being so wonderful. If you are looking for a unit space in Letchworth, Cinch is definitely a great place to go!
Customer Β· 10 October 2022
Agent replied Β· 10 June 2024
Thank you for your wonderful feedback on our brilliant team at Letchworth. We really appreciate the review. Best Wishes, Cinch Storage
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.