Trusted Agent profile · Brentwood
★★★★★
1,891 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,891 reviews on two platforms, including 250 Google reviews rated 4.9.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotStuart has been most helpful in helping…
Stuart has been most helpful in helping us with our storage needs. Great communication and the unit itself is super safe and very clean! Would highly recommend 👍
Thank you for your awesome 5* review of the Brighton Store Samantha, it is our pleasure to look after you and your belongings.
5/5
TrustpilotCinch Newbury Top Notch
Really happy with the service at Cinch Newbury, the gents in the office really know their stuff! Had no clue what we needed when we went to visit, they helped us every step of the way and even recommended a unit that would save us money! Had all the packing stuff we needed to make everything smooth! Couldn't recommend them more. 5* all round!
Hi Tony,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotWonderful Staff
I can’t recommend Cinch Letchworth enough. From start to finish, their staff have helped over and above their call of duty. Lauren in particular deserves special mention as I couldn’t have managed without her invaluable help. Heartfelt thanks to Becki as well for making the suggestions to steer things back in the right direction. In summary, great location, wonderful professional staffers and top notch storage units.
5/5
TrustpilotFantastic staff
Had to move my locker from one location to another, was helped by Fatima, she was extremely helpful and very friendly.
Hi Sam, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotClinch a Cinch unit, you won’t be disappointed
Stuart was amazing to deal with from start to finish. very helpful, flexible and great communication. Goes above and beyond and exceeded expectations. Would use again.
Thank you for your awesome 5* review of the Brighton store Cassy. It was a pleasure to look after you and your family.
5/5
GoogleOwen is very helpful and always happy to come round to do my bits
Hi Kevyn, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotCinch Storage at Gillingham
Cinch Storage at Gillingham is great. Phil and Sam made us feel very welcome and explained everything excellently. Would definitely recommend
Hi Dan, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotReally positive experience. Super helpful staff.
We have had a storage unit for two years now and have had a really good experience with cinch. The Brighton branch has been having some works done and access was limited for a while. I had to remove some heavy boxes and there was no trolley or lift availability. One of the staff, Ed went above and beyond and helped carry lots of really heavy boxes down the stairs and out to my vehicle. This was an absolute life saver as I simply wouldn’t have been able to have done this. Stuart also has always been super helpful whenever needed. We’ve had a really positive experience here and highly recommend them as a storage facility.
5/5
TrustpilotMoving Home Again. From signing up with the friendly and…
From signing up with the friendly and very helpful staff my experience using Cinch storage was a joy. I have just had to move home for the 3rd time in 2 years due to unforeseen circumstances and was dreading it. By using Cinch I experienced a relaxed easier move than I could have expected and I was able to both move out and move in at my own pace.Excellent!
Hi Patrick, Thank you so much for your wonderful 5* review of our store and team!We really appreciate your business and hope to see you again soon. Sincerely, - The Cinch Self Storage Team
5/5
GoogleLovely experience today with Maddy and Mark. Very helpful with explaining everything to me in detail. Maddy showed me the different size units, even helped me with the measurement. Excellent customer service I must say! Looking forward to moving in!
5/5
GoogleGreat customer service from the team here! The facility itself is very conveniently located and easy to use.
5/5
TrustpilotTop Quality
From start to finish, both Aaron and Jason were very friendly, professional and helpful. I have secured the lockup that is perfect for my needs and a very competitive rate. Good work guys
Thankyou for your brilliant 5* review Stuart. We always try to make storage as simple as possible.
5/5
TrustpilotSafe storage helpful staff
Had to put all my stuff in storage due to having building work done. Popped in with the wife to talk to Jason to take a look around and see what size we would need. He was really helpful and gave us all the information we needed to know, anyway to cut a long story short 6 months on we are ready to vacate as our building work is finished, throughout the 6 months Jason and Matt have always been helpful. I never worried once about my stuff as security was brilliant if I needed to store anything else l wouldn’t hesitate to go back to these guys.
5/5
TrustpilotCouldn’t recommend more!
Nav at the Huntingdon branch is really helpful. I was really impressed with him when I got my first unit back in February and I enquired about downsizing and had a new contract and all my stuff moved within 8 hours and received a refund for my old unit. He’s very friendly and knowledgeable. He’s a credit to your business!
Hi Megan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleAndriana has assisted me with storage and has gone above and beyond with her service I have storage in her Enfield branch and came to look for storage in Brentwood. The facility is clean organised they have good deals going on and very cheap compared to most companies. Top notch service anyone looking for storage in the area this is the company to look for.
Hi Russ, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotExcellent, efficient, friendly service
I had to use storage during a particularly tough house move. Storing my belongings was a new and slightly daunting experience for me and I had no idea what to expect. However, the ladies in the office at Cinch were simply excellent and put my mind at rest very quickly, explaining how it all worked. My storage needs changed a few times, first expanding and then finally decreasing, but Lauren, Sally and Becky dealt with everything very promptly and efficiently. Aside from this, they were incredibly kind and supportive at a difficult time. This very human touch was an enormous help. If I ever need to use storage again I wouldn’t hesitate to use Cinch. I would recommend them to anyone. Thank you!
Thank you for an amazing 5* review Jilli. We are really pleased that we made storing with us easy.Best wishes,Sally, Lauren & Becky
5/5
TrustpilotI would like to take this time to…
I would like to take this time to praise and commend the Letchworth Cinch Self Storage. I’ve been having a bad couple of months due to a unforeseen incident and has turned my life upside down, but in this you find the small things that make the big things seem easier to deal with and that’s where two rays of sunshine have certainly done that for me. so again I would like to thank the letchworth store for assisting me and being so helpful.
Hi Warren, it has been a pleasure to help you in what has clearly been a difficult time.Thank you for leaving us such a lovely review.Best wishes,Sally, Lauren & Becky
5/5
TrustpilotHad a great experience at the storage…
Had a great experience at the storage facility, Stuart was a pleasure to talk to and made it all run smoothly! Great communication too!! Thank you :)
Thank you for your 5* review of the Brighton store Ines, we hope to be of service to you again in the future.
5/5
TrustpilotRe : Cinch Leighton Buzzard
Jason was extremely helpful and accommodating - I would not hesitate to use him / Cinch Storage, LB again - Also the Unit was clean, dry and secure - Paul R , Bucks
Thanks Paul for your fantastic 5* review. We always aim to help and make storage as easy as possible.
5/5
TrustpilotSo helpful
Recently rented a storage unit with Cinch in Woking. They were so helpful even though I went in very vague about what I was after. Francesca couldn't do enough spending time showing me various units and dealing with my silly questions over several days. I would like to thank her and the team.
Thank you so much for your glowing 5-star review! We're thrilled to hear that our storage services met and exceeded your expectations, providing you with the convenience and peace of mind you deserve.
5/5
TrustpilotGreat Customer Service
5/5
TrustpilotHighly Recommend
I just want to shout out to Leanne and Nigel for showing me around and making it a lovely experience, everywhere was super clean and tidy and the price was really competitive, highly recommend!!!
5/5
GoogleDaniel and Jake made booking and using the storage very easy. Would use again and recommend. Also the price was very competitive. Thank you for your help
5/5
TrustpilotClean, Safe and Easy!
Excellent service! The structure is clean, and all around there is high-level security. Francesca is amazing, and she helped us a lot during the moving day, making everything smooth, easy, and speedy. Highly recommended!
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