Trusted Agent profile · Brentwood
★★★★★
1,891 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,891 reviews on two platforms, including 250 Google reviews rated 4.9.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
GoogleAndriana and her team have been fantastic. They have given a warm welcome. Top service provided and good access hours
Hi Daniel, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotBloody great storage place
Bloody great storage place. Friendly and very helpful staff. There was an issue with the lift at first but the staff were so good it didn't matter. Easy access and lots of room. Clean and tidy couldn't ask for anything better
James, thank you for the great review -it is much appreciated.
5/5
TrustpilotExcellent service
Excellent service, Gosia and Nijole were super nice even offered to give me a coffee when I was there.Overall, excellent people and place.
Hi Michelle, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
4/5
TrustpilotEveryone so helpful especially Aaron
Everyone so helpful especially Aaron, he really is a diamond, he was always in touch checking in, nothing was too much trouble, he was very caring & thoughtful in very stressful times. A real asset.
Thankyou for your brilliant 5* review. We will always do our very best to ensure storage is as easy as possible.
5/5
TrustpilotThe staff at the Chippenham Cinch…
The staff at the Chippenham Cinch branch were very friendly and informative, they responded quickly to emails and information requests. The office/branch had lovely a relaxed and friendly atmosphere. When it came to closing the unit again the staff were helpful and informative and quick to respond. Often it is this stage of relationship which can be most difficult to navigate & where you feel unappreciated as a customer. This was definitely not the case with the Chippenham Cinch branch.
5/5
TrustpilotHighly recommend
Nigel was very friendly and helpful when moving in to our locker. Very clean and organised facility.
Hi John,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent service
Jason, the manager of the Leighton Buzzard site was great. He was extremely helpful assessing my situation and offering me options which suited me both practically and financially.The staff are also helpful after you've signed on the dotted line, which can be a rarity these days.Would definitely recommend if you are looking for a safe, clean area for your personal possessions.
Hi Thomas,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotLetchworth store
Letchworth store - Really friendly staff, decent quote, great secure facility. Leah was really helpful today
Hi Sarah,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotAll members of staff were very helpful…
All members of staff were very helpful and quick to respond to my calls. They could not have been easier to deal with. The facilites in Bicester were excellent.I would recommend Cinch to anyone.
Thank you Simon, for leaving us a great 5* review - we really do appreciate the positive feedback and were very happy to provide this service for you.Best wishesCinch Storage Bicester
5/5
TrustpilotRobin was brilliant to work with
Robin was brilliant to work with - highly recommend cinch and Earlsfield. Best prices and great people. Tim
Hi Tim,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotHafijur and Aaron were excellent in the…
Hafijur and Aaron were excellent in the Dunstable branch. Easy to deal with, patient with us and very understanding with my circumstances. Would highly recommend.
5/5
TrustpilotJason was great from the moment we…
Jason was great from the moment we looked around the units - he was able to advise on the best options, everything was efficient and seamless. Would 100% recommend and use again - thanks Jason
5/5
TrustpilotClean storage, helpful staff
Workers were helpful, storage was very clean! Better than another storage company we used before!! Definitely preferring Cinch
Hi Cole, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotEasy access and friendly staff and…
Easy access and friendly staff and process. Be weary of the height of the rooms being restricted by beams, so could be 150f² floor space, but wouldn't equate to m³ being exact. Lifts quite slow, so don't expect to get in and out quick. Overall all went well and facilitated our move greatly.
We're thrilled you had a great experience! Thanks for supporting local a business and taking the time to leave a review.
5/5
TrustpilotMatt and Jason were really helpful
Matt and Jason were really helpful, polite and very accommodating. Would definitely use these guys again!
Thankyou for an amazing 5* review. We look forward to helping you again in the future!
5/5
TrustpilotBrilliant experience
Brilliant experience, very easy no fuss, with lovely staff, Lauren, Zac, and Leah were very helpful.
Hi Charlie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotHad a good experience with this company…
Had a good experience with this company had to move from one storage place to here and the rates were much better and more affordable the staff were fantastic, professional friendly and very understanding I would definitely recommend to anyone needing a storage unit and I would definitely use this company again … had my storage in the facility for over 10months …Although just a note if you are late with a payment they do lock the unit which of course is the rules .. just make sure your on time and all is well
5/5
TrustpilotExcellent service
Craig at the new Woking branch was brilliant, so friendly, helpful, funny and polite, making a stressful, tiring time so much easier. The service he provided really couldn't be faulted and if we needed storage again, we wouldn't hesitate to go back.The whole place was spotless and clean and the rental prices were cheaper than elsewhere
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
GoogleJohn and maddie were extremely helpful and supportive during our move in. Always friendly and cheerful. Nothing is ever a problem.. Pleasant all round. Ten out of ten service. Highly recommend.
5/5
TrustpilotCinch Letchworth was great
Cinch Letchworth was great, the girls in the office were lovely and we're happy to answer all of my questions. The facility was clean and dry. Will recommend to all my friends and family!
Thank you for your Excellent 5* review. We always endeavour to make things as easy as possible.
5/5
TrustpilotJust hired a storage unit at Cinch Self…
Just hired a storage unit at Cinch Self Storage in Chippenham. Facility is very clean and well maintained with excellent security. Andrew met us and explained the whole procedure, very helpful and friendly chap, wouldn’t hesitate to recommend.
5/5
TrustpilotA very friendly and professional…
A very friendly and professional service from both Mark and Lisa at Southend. After the initial sit down I knew I wasn't going to be using any other company. Clean and well presented storage facility. Very good rates, cheaper than other places we looked at. Seems like a very secure facility.I have no problem with giving a five star review and a recommendation to anyone to use this company. All in all an excellent service.
5/5
TrustpilotBest customer service
Best customer service, the area is very clean and secure. The staff are very nice,Jamie is very kind and helpfull.Thank you for all the support.
5/5
TrustpilotCinch- great vibe and friendly staff
I’m a new customer with cinch and so far think the service is 5 stars! Honestly loved how friendly mark was and was a good laugh! Very comfortable atmosphere. The storage facility is really good with a car park right outside. Great security with the key pad access to the premises as well as CCTV. It Has a lift and offers trollies to help you with your boxes. I got the smallest size container they have and it was plenty big enough for what I need. This is a very clean facility being new and still have that clean paint smell if you know what I mean. Honestly staff are friendly and facilities are great. No complaints and would defo recommend to others. Thank you for having me, Anna x
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