Cinch Self Storage Brentwood reviews

★★★★★ 5/5

Trustpilot

Excellent service at Cinch Leighton Buzzard

Cinch Leighton Buzzard are such a great team to deal with. Jason has looked after us amazingly from day 1, he and Matthew always go above and beyond, answering questions, problem solving and always ready with a smile, a wave and a chat if they have time. No competitors have come close for price and convenience. Definitely recommend as an excellent storage solution.

Michaela · 2 February 2024

★★★★★ 5/5

Trustpilot

Best storage around

Great place - great staff especially Gosia - so helpful and professional. The units are clean dry and secure - best in the area for sure.

Frank · 25 April 2023

★★★★★ 5/5

Trustpilot

The team in Letchworth were brilliant

The team in Letchworth were brilliant, always smiling always very helpful. Storage was very useful for what I needed.

Marie · 31 October 2023

★★★★★ 5/5

Google

Friendly staff, well organised and well run.

Kawan · 27 September 2026

★★★★★ 5/5

Trustpilot

Great team at Letchworth

Great team at Letchworth. Sally was my main contact but she, Lauren and Becky were all professional and pleasant offering great customer service. Very responsive and efficient. Knowledgable and flexible with my particular needs. Would highly recommend.

Caroline · 28 January 2022

★★★★★ 5/5

Trustpilot

Southend branch couldn't be more…

Southend branch couldn't be more friendly or helpful. Explained what I needed it for and between Mark and myself in the office, we knew what size would be best . The place is always clean . It's great I can come and go as I please. The price is very reasonable. It's reassuring to know my things are safe.Only thing I have had trouble with is the trolly. Ha haThe whole experience has been 5 stars .

Mandi · 12 December 2024

★★★★★ 5/5

Trustpilot

Very helpful and friendly staff

Very helpful and friendly staff, Nav is a top bloke.Easy access, clean and secure.

Colin · 14 February 2024

★★★★★ 3/5

Trustpilot

Out of date website availability

Company’s website was out of date with current availability. Allowed me to drop a deposit on reserving a unit that was never going to be available when I needed it.Their confirmation email was also from a no-reply email they suggested I should reply to if I had any issues. That reply bounced of courseThankfully they were quick to respond to my call and send me a refund on the deposit

Red · 1 August 2023

★★★★★ 5/5

Trustpilot

I have had a fantastic experience with…

I have had a fantastic experience with Cinch Storage in Leighton Buzzard. I have shopped around and settled with Cinch. Jason helped me sort it all out, find the right size, quote and all aspects of placing my belonging safely with them. He talked me through insurance and costs honestly and openly. The storage itself is safe, clean, dry and accessible. I get notifications in good time for their planned maintenance time, when closure is expected. Otherwise, I can come and go as I please, at any time. All paperwork on entry and exit were effortless, quick and fair. I thought 6 months initially what I needed but my circumstances made it 11 months. Matthew and Emma conducted my exit and they were also helpful. Thank you, Jason and Cinch Storage for helping me through a very difficult time in my personal life. Very highly recommended.

Klara · 20 October 2024

★★★★★ 5/5

Trustpilot

Frazer was so helpful and cheerful he…

Frazer was so helpful and cheerful he helped us through the whole experience as it was our first time using storage facilities , I would definitely recommend Frazer , he is an asset to CINCH

Sue · 31 August 2024

★★★★★ 5/5

Trustpilot

Great service and reasonable prices

Cinch was recommended to me by a biz neighbour. I’ve had my unit for around 6 months. I love the fact I can just come and go anytime of day.Lovely friendly staff. I’ve just given it up as I no longer need my unit but the whole process was seamless. Prices very competitive, offers on units alot if the time. I wouldn’t go any elsewhere now if I needed another one.

Kim · 29 June 2023

★★★★★ 5/5

Trustpilot

Had a great experience

Had a great experience, Gosia was a massive help, would definitely use this again and recommend to friends.

Jordan · 4 November 2023

★★★★★ 5/5

Trustpilot

I had a great experience with Cinch…

I had a great experience with Cinch Storage in Woking.Great, helpful and friendly service. The team- Craig, Francesca and Elton were always amazing at meeting my requirements and needs. Highly recommend Cinch Storage in Woking.

Ishrat · 26 August 2024

★★★★★ 5/5

Trustpilot

calm helpful and adaptable

helpful with constructive advice. It was easy to talk to someone on the phone to reserve a container. My removal people were able to view it for suitability before unloading and when they weren't sure if it would be big enough we were given a sensible arrangement to find us space. The staff were all professional and friendly. The access is extremely good. With your own codes you can call in as and when you need.Trollies are available for moving boxes in and out although I think my removal people would have liked some larger ones to be available. Reassuringly calm durint a stressful activity.

Alice · 10 October 2024

★★★★★ 5/5

Trustpilot

Great customer service from the team at…

Great customer service from the team at Cinch.So helpful in finding the optimum size storage unit for us and flexible to our changing needs.Special thanks to Jason and Aaron.

Dawn · 23 November 2022

★★★★★ 5/5

Trustpilot

I'm really impressed with the layout of…

I'm really impressed with the layout of this storage facility, they have front and rear access / lifts and it's very secure. Abbass the gentlemen who helped us was very polite and informative , he personally showed us every stage of the process and we left feeling very happy with the overall service, we would definitely recommend this cinch storage facility.

Gary · 12 February 2024

★★★★★ 4/5

Trustpilot

Booked 250sq for a house renovation

Booked 250sq for a house renovation. Information and site visit generally was good (spoke with Abass) , some misunderstanding/miscommunication on size seen vs when booking, however all-in-all good. Storage unit 1st floor booked with easy access to lift, nice and clean unit - got booked in, payment setup, getting codes to access site very easy.So far so good.

Dipak · 13 April 2024

★★★★★ 5/5

Trustpilot

Jason at Cinch in Leighton Buzzard was…

Jason at Cinch in Leighton Buzzard was brilliant. So friendly and helpful which was so appreciated at what is quite a stressful time. Thank you Jason, you're doing a great job! 😃

Sheena · 15 July 2022

★★★★★ 5/5

Trustpilot

Excellent

We called first thing in the morning and spoke to Max, who promptly got us a storage unit. The facility is clean and accessible, and the help from Max has been great from start to finish. Great prices too! Will definitely use in the future!

Emma · 17 August 2019

★★★★★ 5/5

Trustpilot

Relocation to Chippenham

Very friendly and helpful service. Chris and Andrew were both brilliant and couldn’t do enough to help us move into one of the units. Clean and secure, would recommend to anyone looking at a storage unit.Jarrod and Becky C

Rebecca · 26 May 2021

★★★★★ 5/5

Trustpilot

I went to have a look around in the…

I went to have a look around in the store and Kayleigh was very helpful and kind.

Scarlett · 31 October 2023

★★★★★ 5/5

Trustpilot

Fantastic experience with Cinch

Fantastic experience with Cinch. Needed storage for house move and now I can relax knowing my belongings are safe! Thank you to Gosia and Jack for your help.

David · 8 December 2022

★★★★★ 5/5

Trustpilot

I had a great experience

I had a great experience. All the staff was helpful but David was very attentive and patient.

Ivylin · 25 April 2025

★★★★★ 5/5

Google

Andriana is fantastic her customer service is 10/10 Brentwood has many sizes available and good car parking space Thank you

Sinan · 14 August 2023