Trusted Agent profile · Brentwood
★★★★★
1,887 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,887 reviews on two platforms, including 250 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent personal service, thank you!
The response to my email enquiry was immediate, courteous and helpful. When my storage requirement was confirmed, the offer was adapted to suit my requirements exactly. The service and communication was excellent prior to my visit to the Chippenham branch and the face-to-face experience with Andrew was excellent.
5/5
TrustpilotJason was very helpful with my last…
Jason was very helpful with my last minute request for a unit, and sorted us out some space near the lift which was appreciated. The place is really clean and we had all the trolleys we needed to move, they even let me pinch one briefly to move some concrete pots at home!Fantastic service and really friendly, helpful guys.
Thank you Paris for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
5/5
TrustpilotFriendly helpful staff
Friendly, efficicent staff. great position, very clean and tidy building and units.
Thanks for choosing Cinch Self Storage! We really appreciate your review and are glad we could help.
5/5
TrustpilotHaving used Cinch storage at…Chippenham
Having used Cinch storage at Chippenham, I would recommend them. Always very friendly and helpful and in particular Andrew whom I happened to see on most occasions, so thank you 'Cinch and Andrew'
Hi Sandra,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleUsed this self storage company based in Brentwood, lovely staff great hospitality, they are more than happy to help out with enquires and information, we even got offerd cups of tea 👍🏾 great stuff will use them again. Great service p.s the security is nice and tight very trustworthy and reliable …
5/5
GoogleEverything you need in one place. The fact that they sell the boxes and padlocks and anything else you may need on site is fantastic. Jake was very helpful and knowledgeable in the sizes of the units and what size I would need for my possessions.
5/5
TrustpilotFast & friendly service from the guys…
Fast & friendly service from the guys down at cinch. Aaron was extremely helpful & very clear on everything I needed to know & answered any questions I had with extreme confidence. Would definitely recommend them 👍1
Hi Dave,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotI found the staff to be very friendly…
I found the staff to be very friendly and extremely helpful.
Thanks so much for your kind words! Our team will be really pleased to know they helped make things easy for you.
5/5
TrustpilotHighly recommended from a females point of view.
My friend and I needed a storage unit, but was really unclear exactly what size we needed. I had been up one afternoon and was helped massively by the two ladies that were working on that particular day. I then decided that I really should take my friend up so that she could see for herself and make the final decision. We were greeted by another friendly,helpful lady, Kayleigh, who spent the time with us showing a few of the smaller units and helping us pick the right size for my friends needs. I would highly recommend going here, especially as a woman. We weren't judge and nothing was too much trouble.
Hi Kirsty,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleAndriana was very helpful in showing us different size units so we could choose a unit best suited to our needs. Her customer service was amazing and the rest of her team were really friendly also. Would definitely recommend.
Hi Natalie, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotI need a Storage Unit
As I required local storage I headed to Cinch Storage in Letchworth. I had a very pleasant meeting with the Storage manager (Lauren) who talked me through the details of obtaining a small lock up.I am now in my fourth month and enjoying the extra space given to me at home. So much so that I have been back to talk to Lauren to extend my term for a longer period.This she was able to do for me and have settled in for foreseeable future. The whole experience being made very easy for me by Lauren and the staff at Cinch Letchworth.
Hi Paul,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotReally helpful service
I’ve had a couple of storage units for a while now and recently I had to make some changes. Sally went above and beyond to help me make those changes. It felt as though I had someone working alongside me and not just managing a business to just make money. Great personalised service and the units are good too!
Hi Helen, Thank you very much for taking the time to write us such an amazing review. We love helping local businesses and we are thrilled that has shown through in our approach to customer service. Best Wishes, Cinch Storage
5/5
GoogleThe staff here are really friendly and helpful. I spoke to Daniel who sorted out the admin with minimal hassle and showed me around. I got a good deal and a convenient storage room. Nothing bad to say overall. The facilities are bright and clean and look really secure.
5/5
TrustpilotJason and Aaron - Leighton Buzzard
Jason and Aaron are two fabulous guys who work in the Leighton Buzzard branch. They are very polite, welcoming with a good sense of humour. They are happy to offer help and give advice on suitable packing materials. Jason was helpful in offering advice when I moved house during the summer months last year.
Thankyou for an amazing 5* review Kathryn. I'm really pleased we could help make storing super easy for you.
5/5
TrustpilotWas exceptionally easy
Was exceptionally easy . Lauren was great and explained everything and took time to listen to what we needed it for to ensure we got the right sized unit . Thank you G20
Hi Michelle,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGreat customer service at Chippenham Cinch Self-Storage
We used self-storage at the Chippenham store for eight weeks and it all went fine. Andrew showed us round the Chippenham branch to check that the space was large enough for our bikes and explained how to set it up with our padlock and use the keypads to enter and exit. Even when my husband set off the room alarm Andrew helped and was really easy to deal with. The whole unit and offices area is so clean and tidy. It was easy to phone up and extend how long we needed the storage for.
Hi Donna,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent service and staff
Excellent service and staff, very helpful and accommodating.
We really appreciate your review! It's fantastic to know that your experience with us was such a positive one. Thank you for trusting Cinch Self Storage with your storage needs.
5/5
TrustpilotSelf storage simplified and made easy
Self storage simplified and made easy. Thank you Jason & Matt for making a difficult time effortless. They listened and understood all my storage needs. I wouldn’t go anywhere else.
Hi Enzo,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch Storage Newbury
Fantastic place, Pete has been nothing but hospitable and a pleasure to work with. We've been here since the opening and Pete could not be more helpful.
Thank you for your positive review and for trusting us with your storage needs! Your satisfaction is important to us, and we're pleased to have delivered on our promise of convenience and quality service. We look forward to serving you again in the future.
5/5
TrustpilotREVIEW FOR CINCH
I have found the service provided to be friendly and efficient. On the day of our moving the assistance provided was much appreciated, as we needed more storage space this was provided without any fuss and made the whole moving experience less stressful. In particular Andrew has most helpful and pleasant every time I have visited. I have enjoyed reading the witty quotations in the lift which help to make each visit interesting and amusing. I can highly recommend Cinch to anyone looking for storage facilities.
5/5
TrustpilotGreat Experience - Thank you Jason & Aaron!
Thank you so much to Jason and Aaron at Cinch Leighton Buzzard for being so helpful and pleasant and for making our first storage experience such an easy process.The unit was secure, clean, dry and easy to access.We never had any reason to worry.Thank you.
Thankyou for an amazing 5* review Tim. We love making storage as easy as possible and will always help where we can.
5/5
TrustpilotAnita The Receptionist at Cinch Storage Sittingbourne
Well I had a situation with my move last Friday whereby we were running quite late and I was put at ease by the pleasant, professional and friendly Receptionist at Sittingbourne. She granted me extended time to accommodate and to ensure the move could be completed efficiently. Also, overall, her willingness to communicate effectively and help resolve a situation and put things back on track was second to none. Taking the stress out of a stressful situation is her uniqueness and Anita passed with flying colours. I would definitely use them again and would highly recommend this company to friends and colleagues
5/5
TrustpilotI've had an extremely positive…
I've had an extremely positive experience with Cinch Self Storage. Firstly, I must commend them for their highly competitive prices. I found their rates to be very affordable.Additionally, the staff has been incredibly courteous and always willing to assist. Every time I've had questions or needs, Gosia and the other staff members have been extremely collaborative, ensuring a seamless experience. I highly recommend Cinch to anyone in need of reliable and affordable storage solutions.
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotGreat service at Letchworth!
Never rented storage before but my advisor Becky was so friendly and helpful! She explained everything to me and showed me the unit. Was upfront about all costs and I didn't felt pressurised to buy but eventually did anyway because the service as so good. Thanks Becky!!
Thank you very much for taking th etime to leave us this review. Your feeback is really helpful for us. Becky is brilliant and we are delighted you feel the same way!Best Wishes, Cinch Storage
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
