Trusted Agent profile · Brentwood

Beresfords Brentwood reviews

4.7

★★★★★ Excellent

1,100 reviews across 2 platforms

77-79 High Street, Brentwood, CM14 4RR, CM14 4RR

Part of Beresfords, see every office.

Beresfords's office in Brentwood, at 77-79 High Street, is rated 4.7 out of 5 across 1,100 reviews on two platforms, including 295 Google reviews rated 4.8.

Google logo

4.8 / 5

295

Reviews on Google

This office

Trustpilot logo

805

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Trustpilot

A very professional and helpful…

A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.

Julie · 19 October 2022

5/5

Trustpilot

Katy was helpful

Joanne · 13 June 2026

Agent replied · 22 June 2026

Hi Joanne, Many thanks for providing us with your feedback. I was pleased to read that you were happy with the service you received from Katy and that she was able to answer your questions and queries effectively. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Rating only, no written review.

Rosie · 11 June 2026

Agent replied · 11 October 2026

Hi Rosie, Many thanks for the 5 star review for the team at our Brentwood office. It is pleasing to know you were impressed with the service you received and thank you for posting your award. We look forward to assisting you again in the future. Alison Horsley, Customer Service Director.

5/5

Google

Good service

Tom · 11 May 2026

Agent replied · 11 October 2026

Hi Tom, Many thanks for posting your 5 star award for the team at our Brentwood office. It is pleasing to know you viewed your recent experience as positive and hope we can be of further assistance in the future. Alison Horsley, Customer Service Director

5/5

Trustpilot

Amazing

.very happy

Alex · 26 February 2026

Agent replied · 20 March 2026

Hi Alex Thank you for providing your review. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Very professional

Rating only, no written review.

, , · 24 February 2026

Agent replied · 20 March 2026

Thank you for taking the time to post your 5 star award. It is pleasing to know you were impressed with the level of service you received and we thank you for sharing your experience. Alison Horsley, Customer Service Director.

5/5

Google

Rating only, no written review.

Venugopal · 17 February 2026

Agent replied · 18 April 2026

Hi Venugopal I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Alex from the Brentwood high street office is a pleasure to deal with. Always responsive and ever so polite and professional.

Nicodemus · 26 October 2019

5/5

Google

Kept me up to date with all developments and very helpfulPositiveResponsiveness, Professionalism

Ian · 25 October 2020

5/5

Google

Rating only, no written review.

Terry · 23 October 2025

Agent replied · 22 December 2025

Hi Terry, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Beresfords Ms Julia Dexter

Hi

TERRY · 23 September 2025

5/5

Google

Rating only, no written review.

Zekeriya · 22 August 2025

Agent replied · 11 October 2026

Hi Zekeriya I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Oluwatosin · 22 July 2025

5/5

Google

Great people, great service!!

Christian · 25 October 2020

5/5

Google

Rating only, no written review.

Carole · 22 April 2025

4/5

Google

Good customer service

Yetunde · 26 October 2019

5/5

Trustpilot

very helpful and friendly

Rating only, no written review.

Cherry · 9 December 2024

Agent replied · 26 December 2024

Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A lovely experience every time!

Rating only, no written review.

Natalie · 4 December 2024

Agent replied · 26 December 2024

Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Jack · 22 November 2024

Agent replied · 26 December 2024

Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Debby and the team are great!!

Rating only, no written review.

Jon · 20 November 2024

Agent replied · 26 December 2024

Hi JonThanks for your positive feedback regarding Debby and the rest of our lettings team in Braintree. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Always helpful and friendly.

Rating only, no written review.

Consumer · 16 October 2024

Agent replied · 30 October 2024

I am pleased that you found our staff both helpful and friendly during your recent dealings with us.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Dan · 10 October 2024

Agent replied · 24 October 2024

Hi Dan, Thank you very much for taking the time to post your 5 star review. I am glad the process was made easy by our team at Brentwood and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Kay · 3 October 2024

Agent replied · 24 October 2024

Hi Kay, Thank you very much for taking the time to post your 5 star review. I am pleased the process was made easy by our Brentwood team and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Kolawole · 24 September 2024

Agent replied · 24 October 2024

Hi Kolawole Thanks for taking time out to post your rating and I am pleased that it was 5 stars. Steven Bond Managing Director - Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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