Trusted Agent profile · Brentwood

Beresfords Brentwood reviews

4.7

★★★★★ Excellent

1,100 reviews across 2 platforms

77-79 High Street, Brentwood, CM14 4RR, CM14 4RR

Part of Beresfords, see every office.

Beresfords's office in Brentwood, at 77-79 High Street, is rated 4.7 out of 5 across 1,100 reviews on two platforms, including 295 Google reviews rated 4.8.

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4.8 / 5

295

Reviews on Google

This office

Trustpilot logo

805

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Google

We recently sold a property through Beresfords and were very pleased with their professional and very caring help throughout the whole procedure.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 25 October 2021

Agent replied · 24 October 2024

Hi Christine, Thank you very much for the 5 star review for the team at our Brentwood office. With many years of experience, the team will do all possible to ensure your transaction goes through smoothly, guiding and supporting every step of the way. They will very much appreciate your kind comments and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

A very knowledgable and professional Residential Sales team, who were always ready to help and offer insightful market views. Grateful thanks for your hard work.

Toby · 25 October 2021

Agent replied · 24 October 2024

Hi Toby, Many thanks for the 5 star award for the team at our office in Brentwood. With many years of experience between them, they will be best placed to guide and support you. They will very much appreciate your kind comments and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Very professional and extremely helpful

Quincy · 25 October 2023

Agent replied · 24 October 2024

Hi Quincy, Many thanks for the 5 star award and kind comments for the team at our Brentwood office. The team work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Great

The team are very friendly and professional, very fast response time.

Alice · 17 May 2023

Agent replied · 30 October 2024

Hi Alice,So pleased that you found our lettings team friendly, professional and efficient. Its great that you have provided them with a 5-star rating which is much appreciated.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great staff very friendly and have…

Great staff very friendly and have helped in every way possible

Billy · 16 May 2023

Agent replied · 30 October 2024

Hi Billy,Thanks for taking time out to post your review. I was pleased to read that you have found the approach of our staff friendly and that they assisted you effectively throughout the entire process. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

4/5

Trustpilot

Very Professional

Very Professional, all round.

Tony · 13 November 2023

Agent replied · 30 October 2024

Hi TonyMany thanks for taking time out to post your review. I am pleased that during your dealings with our teams you found their approach professional.Steven BondManaging Director - Residential Lettings

5/5

Google

Very happy with the service provided by Beresfords. I must say that Carl did absolute wonders for securing our house. Would highly recommend them.

Stuart · 25 October 2021

Agent replied · 24 October 2024

Hi Stuart, Many thanks for the great review for the team at our Brentwood office, and in particular Carl, our Area Director. With many years of experience, your transaction will have been in very safe hands during these challenging times. The team will very much appreciate your 5 star award and kind comments, and look forward to assisting you again in the future. Thank you for the recommendation. Alison Horsley, Customer Services Manager

5/5

Trustpilot

It was so amazing because they always…

It was so amazing because they always get in touch by sending different apartment

Micheal · 17 January 2023

Agent replied · 30 October 2024

Hi MichaelMany thanks for your positive feedback. I am pleased that we updated you on a regular basis with properties that were considered suitable.Steven BondManaging Director - Residential Lettings

5/5

Google

All good and professional

Paul · 25 October 2023

Agent replied · 24 October 2024

Hi Paul, I just wanted to reply to your review personally. I am pleased that you were happy with the service provided to you recently by our lettings team in Brentwood and that the approach of the staff concerned was very professional. We all very much appreciate your kind words. Steven Bond Managing Director- Residential Lettings

4/5

Trustpilot

Good service overall!

Brentwood team- Good service overall!

FK · 29 September 2023

Agent replied · 30 October 2024

Hi FKThank you very much for leaving your review. It is great to see you have been happy overall with the service provided to you by our team in Brentwood.Steven BondManaging Director - Residential Lettings

4/5

Trustpilot

Overall good people but the process…

Overall good people but the process itself is very intrusive and seems unnecessary.

Peter · 27 January 2023

Agent replied · 30 October 2024

Hi PeterThank you for taking the time to post your recent review. I am not sure what specifically you refer to when mentioning 'the process'. I would be keen if you could email me directly with a little bit more information and why you feel it was intrusive and unnecessary. As a business we are always trying to improve the customer experience and the process in general, so it would be really useful to receive a little more feedback. To these ends I look forward to hearing back from you in due course.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

The company was helpful and really nice…

The company was helpful and really nice and staff members were absolutely amazing

Eyitayo · 21 January 2023

Agent replied · 30 October 2024

Hi EyitayoI am pleased that you were impressed with the approach of our staff during your recent transaction. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Guys they’re really helpful

Guys they’re really helpful. Respond very quickly. Wonderful services.

Diego · 24 May 2023

Agent replied · 30 October 2024

Hi Diego,Many thanks for providing your feedback. I was pleased to read that you found the approach of our team helpful and that they responded rapidly to any queries that were raised. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

4/5

Trustpilot

Good, responsive service

Kept me informed at all stages and accepted my suggestions.

Ken · 31 March 2023

Agent replied · 30 October 2024

Hi Ken,Many thanks for leaving your feedback. I am glad your experience with us has been a positive one and that you were kept informed of progress throughout. We are all very grateful for your 4-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very great people everything is…

Very great people everything is explained in details so you can understand everything verg quick work they are the best!

Natalia · 7 February 2022

Agent replied · 30 October 2024

Hi NataliaJust a quick response to thank you for your positive feedback and 5 star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

very thorough when dealing with my…

very thorough when dealing with my tenancy as a landlord and kept me up to date with progress

Sajive · 30 April 2022

Agent replied · 30 October 2024

Hi SajiveThanks for posting your recent review. I was pleased to read that you found the approach of our lettings team thorough throughout and that they kept you updated from start to finish. We are all very grateful for your 5-star rating.Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Really friendly and pleasant service…

Really friendly and pleasant service from all involved would recommend 100%

Josh · 3 February 2023

Agent replied · 30 October 2024

Hi JoshThanks for your comments. I am pleased that you were impressed with the service provided to you recently by our local lettings team and it is great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Really nice people and helpful nice…

Really nice people and helpful nice teamwork

Cristiano · 5 June 2023

Agent replied · 30 October 2024

Hi Cristiano,Many thanks for taking the time to post your review. It is great to read that your experience in working with Beresfords has been a positive one and we all really appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

prompt and informative.

prompt and informative.I was notified of any changes to rental situation. Tenants found quicklyResponded to questions within a day

Gemma · 7 February 2022

Agent replied · 30 October 2024

Hi GemmaWe all really appreciate your positive feedback following your recent dealings with us and I am pleased that we were able to find suitable tenants for you very quickly.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Good personalised service

Good personalised service, attention to detail and very pleasant people to do business with. We would recommend them.

Mike · 15 March 2022

Agent replied · 30 October 2024

Hi MikeHaving read the contents of your recent review I just wanted to thank you personally for your kind words. I believe you dealt with our lettings team at Colchester and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

First impression matters, very reliable staffs. I appreciate the commitment the staffs put in when I had issues with the house locks.

First impression matters. Very prompt in response to house issues.

Vick · 24 January 2023

Agent replied · 30 October 2024

Hi VickJust wanted to reply personally to say thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very helpful and always someone there…

Very helpful and always someone there to answer any questions.

Ian · 14 January 2023

Agent replied · 30 October 2024

Hi IanMany thanks for providing your feedback. I am pleased that you found our local lettings team helpful and able to answer your questions. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Excellent service from Beresfords Estate Agents, Stuart Walker especially, who was friendly, helpful, and professional. Never having used Beresfords before, I wouldn't hesitate to use them again.

Alexie · 26 October 2019

Agent replied · 24 October 2024

Hi Alexie, Many thanks for the positive feedback and 5 star award. Stuart and his team at our Brentwood office are committed to delivering the best possible customer care and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Trustpilot

Can highly recommend!

Couldn't have asked for a better service! Professional, friendly and extremely helpful throughout the entire sales process.

Dan · 23 February 2022

Agent replied · 30 October 2024

Hi Dan,Many thanks for the great review for our sales team. The guys work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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